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11

USING YOUR DYSON APPLIANCE

pleASe ReAD THe 'IMpoRTANT SAfeTY INSTRuCTIoNS' IN THIS DYSoN 
opeRATING MANuAl befoRe pRoCeeDING.

CARRYING THE APPLIANCE

• 

Carry the appliance by the main handle on the body.

• 

Do not press the cyclone release button or shake the appliance when carrying or 
the cyclone could disengage, fall off and cause injury.

OPERATION

• 

Always extend the cable fully to the red tape before use.

• 

plug the appliance into the mains electricity supply.

• 

To switch  ‘oN’ or ‘off’ press the red power button, located as shown.

• 

After use: unplug, retract the cable safely, put the appliance away.

• 

Switch 'off' the appliance, unplug and ensure it is upright before:

 

– changing or using tools

 

– removing the hose or airway inspection parts.

LOOKING AFTER YOUR DYSON APPLIANCE

• 

Do not carry out any maintenance or repair work other than that shown in this 
Dyson operating Manual, or advised by the Dyson Helpline.

• 

only use parts recommended by Dyson. If you do not this could invalidate your 
guarantee.

• 

Store the appliance indoors. Do not use or store it below 3°C (37.4°f). ensure 
the appliance is at room temperature before operating.

• 

Clean the appliance only with a dry cloth. Do not use any lubricants, cleaning 
agents, polishes or air fresheners on any part of the appliance.

• 

If used in a garage, always wipe the base plate and ball with a dry cloth after 
vacuuming to clean off any sand, dirt, or pebbles that could damage delicate 
floors.

VACUUMING

• 

Do not use without the clear bin and filter in place.

• 

fine dirt such as flour should only be vacuumed in very small amounts.

• 

Do not use the appliance to pick up sharp hard objects, small toys, pins, paper 
clips, etc. They may damage the appliance.

• 

When vacuuming, certain carpets may generate small static charges in the 
clear bin or wand. These are harmless and are not associated with the mains 
electricity supply. To minimise any effect from this, do not put your hand or 
insert any object into the clear bin unless you have first emptied it and cleaned it 
with a damp cloth (see ‘Cleaning the clear bin’).

• 

Do not work with the appliance above you on the stairs.

• 

Do not put the appliance on chairs, tables, etc.

• 

before vacuuming highly polished floors, such as wood or lino, first check that 
the underside of the floor tool and its brushes are free from foreign objects that 
could cause marking.

• 

Do not push hard with the floor tool when vacuuming, as this may cause 
damage.

• 

Do not leave the cleaner head in one place on delicate floors.

• 

on waxed floors the movement of the cleaner head may create an uneven 
lustre. If this happens, wipe with a damp cloth, polish the area with wax, and 
wait for it to dry.

• 

To reduce suction (for example, when vacuuming rugs), pull the suction release 
trigger on the handle to reduce the airflow.

EMPTYING THE CLEAR BIN

• 

empty as soon as the dirt reaches the level of the MAX mark – do not overfill.

• 

Switch ‘off’ and unplug before emptying the clear bin.

• 

To remove the cyclone and clear bin unit, push the release button to the side of 
the carrying handle, as shown. The carrying handle will be released.

• 

To release the dirt, press the red bin release button.

• 

To minimise dust/allergen contact when emptying, encase the clear bin tightly in 
a plastic bag and empty.

• 

Remove the clear bin carefully from the bag.

• 

Seal the bag tightly, dispose as normal.

• 

Close the clear bin base so it clicks into place and is secure.

• 

place the clear bin and cyclone unit into position on the front of the main body 
of the appliance. The recess in the base of the clear bin must fit onto the lug on 
the support bracket.

• 

push the carrying handle down so it clicks into place on the top of the clear bin 
and cyclone unit. ensure it is secure.

CLEANING THE CLEAR BIN

• 

Remove cyclone and clear bin (see 'emptying the clear bin').

• 

To separate the cyclone from the clear bin press the red bin release button to 
open the bin base. This exposes a small silver button behind the red opening 
mechanism.

• 

press the small silver button on the cyclone. Separate the cyclone from the clear 
bin.

• 

Clean the clear bin with cold water only.

• 

Do not use detergents, polishes or air fresheners to clean the clear bin.

• 

Do not put the clear bin in a dishwasher.

• 

Do not immerse the whole cyclone in water or pour water into the cyclones.

• 

Clean the cyclone shroud with a cloth or dry brush to remove lint and dust.

• 

ensure the clear bin is completely dry before replacing.

• 

To replace, first close the clear bin base so it clicks into place and is secure.

• 

fit the clear bin onto the cyclone. To secure it, first fit the slot on the front rim of 
the clear bin onto the lug on the front of the cyclone; then push the rear of the 
clear bin into place so the silver button engages and clicks into place.

• 

fit the cyclone and clear bin unit onto the appliance (see 'emptying the clear 
bin').

WASHING YOUR FILTER

• 

Your appliance has one washable filter, located as shown.

• 

Check and wash the filter regularly according to instructions to maintain 
performance.

• 

Switch ‘off’ and unplug before checking or removing the filter.

• 

The filter may require more frequent washing if vacuuming fine dust.

• 

Wash the filter with cold water only. Hold under a tap and run water through the 
open end until the water runs clear. Turn upside down and tap out.

• 

Squeeze and twist with both hands to make sure the excess water is removed.

• 

Run water over the outside of the filter for 15 seconds.

• 

Squeeze and twist with both hands to make sure the excess water is removed.

• 

place the filter on its side to dry completely.

• 

Do not put the filter in a dishwasher, washing machine, tumble dryer, oven, 
microwave or near a naked flame.

• 

IMpoRTANT: After washing please leave at least 24 hours to dry completely 
before refitting.

BLOCKAGES – THERMAL CUT-OUT

• 

This appliance is fitted with an automatically resetting thermal cut-out.

• 

If any part becomes blocked the appliance may overheat and automatically 
cut-out.

• 

If this happens, follow the instructions below in 'looking for blockages'.

• 

NoTe: large items may block the tools or wand inlet. If this happens, do not 
operate the wand release catch. Switch ‘off’ and unplug. failure to do so could 
result in personal injury.

LOOKING FOR BLOCKAGES

• 

Switch ‘off’ and unplug before looking for blockages. failure to do so could 
result in personal injury.

• 

leave to cool down for 1-2 hours before looking for blockages.

• 

beware of sharp objects when checking for blockages.

• 

To access the flexible inspection hose beneath the clear bin, first remove the 
clear bin (see above).

• 

unscrew the two phillips screws on the clear bin locator bracket. (Do not remove 
any other screws.) Remove the bracket.

• 

firmly twist the flexible inspection hose away from the inlet next to the ball (do 
not remove the end next to the connection for the main hose).

• 

Inspect for blockages.

• 

Clear any blockage before restarting.

• 

Refit all parts securely before using.

• 

Clearing blockages is not covered by your Dyson guarantee.

DISPOSAL INFORMATION

• 

Dyson products are made from high grade recyclable materials. Recycle where 
possible.

GUARANTEE TERMS AND CONDITIONS

DYSON CUSTOMER CARE

THANK You foR CHooSING To buY A DYSoN ApplIANCe

After registering your 5 year guarantee, your Dyson appliance will be covered 
for parts and labour for 5 years from the date of purchase, subject to the terms 
of the guarantee. If you have any questions about your Dyson appliance, call the 
Dyson Helpline with your serial number and details of where/when you bought 
the appliance. Most questions can be solved over the phone by one of our 
trained Dyson Helpline staff.
Alternatively, visit www.dyson.com for online help, general tips and useful 
information about Dyson.
If your Dyson appliance needs a service, call the Dyson Helpline so we can 
discuss the available options. If your Dyson appliance is under guarantee, and 
the repair is covered, it will be repaired at no cost.

PLEASE REGISTER AS A DYSON APPLIANCE 
OWNER

To help us ensure you receive prompt and efficient service, please register as a 
Dyson appliance owner. There are two ways to do this:

• 

by email 
CN: [email protected] 
HK: [email protected] 
KR: [email protected] 
MY: [email protected] 
TW: [email protected] 
SG: [email protected] 
ID: [email protected]

• 

by calling the Dyson Customer Care Helpline.
This will confirm ownership of your Dyson appliance in the event of an insurance 
loss, and enable us to contact you if necessary.

LIMITED 5 YEAR GUARANTEE

TeRMS AND CoNDITIoNS of THe DYSoN 5 YeAR lIMITeD GuARANTee.

WHAT IS COVERED

• 

The repair or replacement of your Dyson appliance (at Dyson’s discretion) if it 
is found to be defective due to faulty materials, workmanship or function within 
5 years of purchase or delivery (if any part is no longer available or out of 
manufacture Dyson will replace it with a functional replacement part).

• 

This guarantee will only be valid if the appliance is used in the country in which 
it was sold.

Summary of Contents for DC 28c

Page 1: ...clik clik clik 1 2 OPERATING MANUAL ASSEMBLY REGISTER YOUR FREE 5 YEAR GUARANTEE TODAY 5 5 WASH FILTER Wash filter with cold water at least every month...

Page 2: ...ternatively visit www dyson com for online help general tips and useful information about Dyson 5 5 www dyson com 5 www dyson com 5 5 www dyson com Your serial number can be found on your rating plate...

Page 3: ...r strain Keep the cable away from heated surfaces Do not close a door on the cable or pull the cable around sharp edges or corners Arrange the cable away from traffic areas and where it will not be st...

Page 4: ...4 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Clear bin 19 20 21 22 23 24...

Page 5: ...5 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24...

Page 6: ...6 T 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24...

Page 7: ...7...

Page 8: ...8 clik 8 power cable floor tool looking for blockages Tool attachments S...

Page 9: ...9 x2 x2 clik clik 9 Suction release emptying Carrying storage...

Page 10: ...10 clik IMpoRTANT Wash filter with cold water at least every month Cleaning Cleaning...

Page 11: ...ear bin is completely dry before replacing To replace first close the clear bin base so it clicks into place and is secure fit the clear bin onto the cyclone To secure it first fit the slot on the fro...

Page 12: ...RY OF COVER The guarantee becomes effective at the date of purchase or the date of delivery if this is later You must provide proof of both the original and any subsequent delivery purchase before any...

Page 13: ...13 3 C 37 4 F Clear bin Clear bin MAX Clear bin Clear bin cyclone Clear bin 15 24 1 2 5 5...

Page 14: ...www dyson com CN jclshsr jebsen com HK pidcs jebsen com KR dyson cosmoglobal co kr MY dysonsupport visionary com my TW service hlh com tw SG service ewpes com sg ID dysonsupport visionary com my 5 5...

Page 15: ...15 cyclone cyclone 3 C 37 4 F MAX MAX Clear bin cyclone 15 24 OFF 1 2 5 www dyson com...

Page 16: ...16 CN jclshsr jebsen com HK pidcs jebsen com KR dyson cosmoglobal co kr MY dysonsupport visionary com my TW service hlh com tw SG service ewpes com sg ID dysonsupport visionary com my 5 5...

Page 17: ...17 ON OFF OFF 3 C MAX OFF 15 24 OFF 1 2...

Page 18: ...www dyson com 2 CN jclshsr jebsen com HK pidcs jebsen com KR dyson cosmoglobal co kr MY dysonsupport visionary com my TW service hlh com tw SG service ewpes com sg ID dysonsupport visionary com my 5...

Page 19: ...19...

Page 20: ...1534 5 MY Dyson Helpline dysonsupport visionary com my 603 7710 5877 Visionary Solutions Sdn bhd 49 lorong Rahim Kajai 13 Taman Tun Dr Ismail 60000 Kuala lumpur SG Dyson Customer Care service ewpes co...

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