Dynex DX-E401 - EN Broadband Router User Manual Download

Page: 64 / 72

Troubleshooting

(continued)

Confirm Your PC’s IP Configuration

Note:

Residential Gateways/Broadband Routers will automatically assign IP Addresses

to the computers on the network, using DHCP (Dynamic Host Configuration Protocol)
technology. If you are using a DHCP-capable Gateway/Router you will not need to assign
Static IP Addresses.

If you are not using a DHCP capable Gateway/Router, or you need to assign a Static IP
Address, please follow these instructions:

Go to

Start

Double-click on

Control Panel

Double-click on

Network
Connections

Summary of Contents for DX-E401 - EN Broadband Router

Page 1: ...4 Port Cable DSL Router Manual DX E401 DX E401 DX E401 DX E401 DX E401 Published March 2004 ...

Page 2: ...ription 8 Reset 10 Getting Started 10 Configuring the DX E401 11 Using the Configuration Wizard 12 Using the Configuration Menu 17 Networking Basics 46 Troubleshooting 61 Technical Specifications 67 Contacting Technical Support 69 Warranty and Registration 70 ...

Page 3: ...and 4 Ethernet PC connections This manual provides a quick introduction to Broadband Router Technology Firewalls and Local Area Networking Please take a moment to read through this manual and get acquainted these various technologies Features and Benefits Broadband Modem and IP Sharing Connects multiple computers to a Broadband Cable or DSL modem to share the Internet connection Ethernet Switch Al...

Page 4: ...web browser using Netscape or Internet Explorer Access Control Supported Allows you to assign different access rights for different users Virtual Server Supported Enables you to expose WWW FTP and other services on your LAN to be accessible to Internet users Special Application Supported Special applications requiring multiple connections like Internet gaming video conferencing Internet telephony ...

Page 5: ... sends it If the information is not intended for any computer on your network the data is discarded This keeps any unwanted or harmful information from accessing or damaging your network Introduction to Firewalls A firewall is a device that sits between your computer and the Internet that prevents unauthorized access to or from your network A firewall can be a computer using firewall software or a...

Page 6: ...omputer must have a Network Interface Card NIC which communicates the data between computers A NIC is usually a 10Mbps network card or 10 100Mbps network card or a wireless network card Most networks use hardware devices such as hubs or switches that each cable can be connected to in order to continue the connection between computers A hub simply takes any data arriving through each port and forwa...

Page 7: ...D Computers with Windows Macintosh or Linux based operating systems with an installed Ethernet adapter Package Contents Note Using a power supply with a different voltage rating than the one included with the DX E401 will cause damage and void the warranty for this product If any of the above items are missing please contact your reseller System Requirements for Configuration Ethernet Based Cable ...

Page 8: ...er indicator will light Green WAN status indicator will light Green when there is good physical WAN connection Link status indicators light Green The LED flickers when the corresponding port is sending or receiving data Power WAN Power WAN LAN Link Act ...

Page 9: ...quipped computer in your local area network LAN WAN port socket Cat 5 Ethernet RJ 45 cable This is where you will connect your Cable or DSL modem Connect one end of your included power adapter to the power port and the other end into your power outlet Reset LAN Ports 1 4 WAN Power All ports both LAN WAN are Auto MDIX All ports auto sense cable types to accommodate Straight through or Cross over ca...

Page 10: ... DX E401 can be positioned at any convenient place in your office or house No special wiring or cooling requirements are needed However you should comply with the following guidelines Place the DX E401 on a flat horizontal plane Keep away from any heating devices Do not place in a dusty or wet environment The recommended operational specifications of the DX E401 are Temperature 32o F 131o F Humidi...

Page 11: ...the DX E401 is 192 168 0 1 the IP address of your computer must be 192 168 0 X where X is a number between 2 and 254 Each computer on your network must have a different IP address within that range The default gateway must be 192 168 0 1 the IP address of the DX E401 Configuring the DX E401 The DX E401 provides an embedded Web based management utility making it operating system independent You can...

Page 12: ...ton If the password is correct the web management interface will appear Configuring the DX E401 continued Using the Configuration Wizard The Setup Wizard screen will appear Follow the Wizard step by step to quickly con figure the DX E401 Click Next It is recommended that you change the admin password for security purposes Enter in your new password Enter it in a second time for verification Click ...

Page 13: ...Click on the drop down box arrow and select the appropri ate time zone for your location Click Next Please wait a moment as the DX E401 auto detects your WAN If the DX E401 does not detect your WAN the follow ing WAN selection screen will appear ...

Page 14: ... ISP assigned to you Please see Static IP Address section PPP over Ethernet PPPoE ex DSL users Select this option if your ISP requires the use of PPPoE to connect to their services Please see PPPoE section Once you have made the appropriate selection click Next Dynamic IP Address If you selected Dynamic IP Address you will see the following page If your ISP requires you to enter a specific host na...

Page 15: ... to enter in WAN IPAddress WAN Subnet Mask WAN Gateway and Pri mary DNS Click Next PPPoE If you select PPP over Ethernet PPPoE you will see the following page Enter in the username and password provided to you by your ISP Enter in the Service Name if your ISP uses a Service Name for the PPPoE connection Click Next NOTE Please be sure to remove any existing PPPoE client software installed on your c...

Page 16: ...e Setup Wizard has completed Click Restart to save the settings and reboot the DX E401 The DX E401 will save the changes and reboot Click Close to close out the Setup Wizard screen Click Close Your setup of the DX E401 is now complete You should be able to access the Internet ...

Page 17: ...ddress of the Router http 192 168 0 1 Using the Configuration Menu Home Wizard The Home Wizard screen will appear Please refer to the Quick Installation Guide for more infor mation regarding the Setup Wizard Note if you have changed the default IP Address assigned to the DX E401 make sure to enter the correct IP Address These buttons appear on most of the configu ration screens in this section Ple...

Page 18: ...the Broadband Router You can use the Clone MAC Address button to copy the MAC address of the Ethernet Card installed by your ISP and replace the WAN MAC address with the MAC address of the router It is not recommended that you change the default MAC address unless required by your ISP Dynamic IP Address Choose Dynamic IP Address to obtain IP Address information automatically from your ISP Select t...

Page 19: ...Each IP address entered in the fields must be in the appropriate IP form which are four octets separated by a dot x x x x The Router will not accept the IP address if it is not in this format Input the public IPAddress provided by your ISP Input your Subnet mask All devices in the network must have the same subnet mask Input the public IP address of the ISP to which you are connecting Input the pr...

Page 20: ... option is only available for Static PPPoE Enter the static IP Address for the PPPoE connection Choose PPPoE Point to Point Protocol over Ethernet if your ISP uses a PPPoE connection Your ISPwill provide you with a username and password This option is typically used for DSL services Select Dynamic PPPoE to obtain an IP address automatically for your PPPoE connection Select Static PPPoE to use a st...

Page 21: ...l Enter the connection ID if required by your ISP Maximum Idle Time Enter a maximum idle time during which Internet connection is maintained during inactivity To disable this feature enable Auto reconnect My IP Address Enter the IP Address Server IP Address Enter the Server IPAddress Point to Point Tunneling Protocol PPTP is a WAN connection used in Europe Enter the Subnet Mask ...

Page 22: ...igPond account Login Server IP Optional enter the Login Server name if required Renew IP forever If enabled the device will automatically connect to your ISP after your unit is restarted or when the connection is dropped Dynamic IP Address for BigPond is a WAN connection used in Australia Using the Configuration Menu continued ...

Page 23: ... referred to as Private settings You may change the LAN IP address if needed The LAN IP address is private to your internal network and cannot be seen on the Internet Local Domain Name This field is optional Enter in the local domain name Subnet Mask The subnet mask of the LAN interface The default subnet mask is 255 255 255 0 IP Address The IP address of the LAN interface The default IP address i...

Page 24: ...will automatically load the proper TCP IP settings provided by the DX E401 The DHCP Server will automatically allocate an unused IP address from the IP address pool to the requesting computer You must specify the starting and ending address of the IP address pool DHCP Server Select Enabled or Disabled The default setting is Enabled Starting IP Address The starting IP address for the DHCP server s ...

Page 25: ...you can make some of the LAN computers accessible from the Internet by enabling Virtual Server Depending on the requested service the DX E401 redirects the external service request to the appropriate server within the LAN network The DX E401 is also capable of port redirection meaning incoming traffic to a particular port may be redirected to a different port on the server computer Each virtual se...

Page 26: ... to always be enabled If it is set to Time select the time frame for the service to be enabled If the system time is outside of the scheduled time the service will be disabled Virtual Server Select Enabled or Disabled Name Enter the name referencing the virtual service Private IP The server computer in the LAN LocalArea Network that will be providing the virtual services If you have a Web server t...

Page 27: ...col Type TCP Private Port 21 Public Port 2100 Schedule From 01 00AM to 01 00AM Sat to Sun Using the Configuration Menu continued Advanced Virtual Server continued Click on this icon to edit the virtual service Click on this icon to delete the virtual service All Internet users who want to access this FTP Server must connect to it from port 2100 This is an example of port redirection and can be use...

Page 28: ... with the trigger port to open them for inbound traffic The DX E401 provides some predefined applications in the table on the bottom of the web page Select the application you want to use and enable it Note Only one PC can use each Special Application tunnel Name This is the name referencing the special application Trigger Port This is the port used to trigger the application It can be either a si...

Page 29: ...ock users from accessing restricted web sites This is the schedule of time when the IP Filter will be enabled Schedule Select the protocol type Protocol Type Use IP Filters to deny LAN IP addresses from accessing the Internet You can deny specific port numbers or all ports for the specific IP address IP Filters The single port or port range that will be denied access to the Internet Port The IP ad...

Page 30: ...e URL contains the blocked word the site will not be accessible and the web page will not display To use this feature enter the text string to be blocked and click Apply The text to be blocked will appear in the list To delete the text just highlight it and click Delete Select the filter you wish to use in this case URL Blocking was chosen Keywords Block URLs which contain keywords listed below En...

Page 31: ...lect the MAC address from the list of clients that are currently connected to the Broadband Router MAC Filters Choose Disable MAC filters allow MAC addresses listed be low or deny MAC addresses listed below Filters Name Enter the name here MAC Address Enter the MAC Address DHCP Client Select a DHCP client from the pull down list click Clone to copy that MAC Address Select the filter you wish to us...

Page 32: ... requests to a specific domain such as http and ftp It can also allow computers to access specific sites and deny all other sites Select the filter you wish to use in this case Domain Blocking was chosen Disabled Allow Deny Enter the Permitted Domains in this field Enter the Blocked Domains in this field Select Disabled to disable Domain Blocking Allows users to access all domains except Blocked D...

Page 33: ...wall Rules Firewall Rules contain all network firewall rules pertaining to IP Internet Protocol In the Firewall Rules List at the bottom of the screen the priorities of the rules are from top highest priority to bottom lowest priority Note The DX E401 MAC Address filtering rules have precedence over the Firewall Rules Firewall Rules Enable or disable the Firewall Name Enter the name Action Allow o...

Page 34: ...s feature is useful for gaming purposes Enter the IP address of the internal computer that will be the DMZ host Adding a client to the DMZ Demilitarized Zone may expose your local network to a variety of security risks so only use this option as a last resort DMZ Enable or Disable the DMZ The DMZ Demilitarized Zone al lows a single computer to be exposed to the internet By de fault the DMZ is disa...

Page 35: ...ilt in web pages to perform Administrator tasks This feature enables you to per formAdministrator tasks from the remote Internet host IP Address The Internet IP address of the computer that has access to the Cable DSL Router If you input an asterisk into this field then any computer will be able to access the Router Putting an asterisk into this field would present a security risk and is not recom...

Page 36: ...ar Month Day Hour Minute and Second Click Set Time Default NTP Server NTP is short for Network Time Protocol NTP synchronizes com puter clock times in a network of computers This field is optional The system time is the time used by the DX E401 for scheduling services You can manually set the time or connect to a NTP Network Time Protocol server If an NTP server is set you will only need to set th...

Page 37: ...ngs file click on Browse to browse the local hard drive and locate the system file to be used You may also reset the Cable DSL back to factory settings by clicking on Restore Click Save to save the current settings to the local Hard Drive Click Browse to find the settings then click Load Save Settings to Local Hard Drive Load Settings from Local Hard Drive Restore to Factory Default Settings Click...

Page 38: ...date Please check the Dynex website for firmware updates at http www dynexproducts com You can download firmware up grades to your hard drive from the Dynex website Firmware Upgrade Browse Click on the link in this screen to find out if there is an updated firmware if so download the new firmware to your hard drive After you have downloaded the new firmware click Browse in this window to locate th...

Page 39: ...g and Play forum Gaming mode allows a form of pass through for certain Internet Games If you are using Xbox Playstation2 or a PC make sure you are using the latest firmware and Gaming Mode is enabled To utilize Gaming Mode click Enabled If you are not using a Gaming application it is recommended that you Disable Gaming Mode Dynamic Domain Name System is a method of keeping a domain name linked to ...

Page 40: ...thernet port on the router Through the graphical user interface GUI Cable Test can be used to remotely diagnose and report cable faults such as opens shorts swaps and imped ance mismatch The Cable Test feature significantly reduces service calls and returns by allowing users to easily troubleshoot their cable connections More Info Click on More Info for detailed information about the cable link st...

Page 41: ...onnect to your ISP If your WAN connection is set up for PPPoE a Connect button and a Disconnect button will be displayed Use Disconnect to drop the PPPoE connection and use Connect to establish the PPPoE connection This window will show the DX E401 s working status IPAddress LAN Private IPAddress of the DX E401 Subnet Mask LAN Private Subnet Mask of the DX 401 LAN IP Address WAN Public IP Address ...

Page 42: ...cally cleared You may save the log files under Log Settings Using the Configuration Menu continued Status Log View Log First Page The first page of the log Last Page The last page of the log Previous Moves back one log page Next Moves forward one log page Clear Clears the logs completely Log Settings Brings up the page to configure the log ...

Page 43: ...will be used to send the logs Send Mail Now Click to send mail immediately Log Type Select the types of activity to log By default all values are selected Not only does the Cable DSL Router display the logs of activities and events it can be setup to send these logs to another location The logs can be sent via email to an email account Using the Configuration Menu continued ...

Page 44: ...f pack ets that pass through the DX E401 on both the WAN and the LAN ports The traffic counter will reset if the device is rebooted Refresh This will update the page Reset This will reset the packet counter to zero WAN Displays Received Transmitted packets from the WAN port LAN Displays Received Transmitted packets from the LAN port ...

Page 45: ...45 Using the Configuration Menu Help This screen displays the complete Help menu For help at anytime click the Help tab in the Configuration menu ...

Page 46: ...osoft Windows XP Note Please refer to websites such as http www homenethelp com and http www microsoft com windows2000 for information about networking computers using Windows 2000 Me or 98 Go to Start Control Panel Network Connections Select Set up a home or small office network Networking Basics When this screen appears Click Next ...

Page 47: ...ns in this window Click Next In the following window select the best description of your computer If your computer connects to the internet through a gateway router select the second option as shown Click Next Networking Basics continued ...

Page 48: ...48 Enter a Computer description and a Computer name optional Click Next Enter a Workgroup name All computers on your network should have the same Workgroup name Click Next Networking Basics continued ...

Page 49: ... while the Network Setup Wizard applies the changes When the changes are complete click Next Please wait while the Network Setup Wizard configures the computer This may take a few minutes Networking Basics continued ...

Page 50: ...s your needs In this example Create a Network Setup Disk has been selected You will run this disk on each of the computers on your network Click Next Insert a disk into the Floppy Disk Drive in this case drive A Click Next Networking Basics continued ...

Page 51: ... After you complete the Network Setup Wizard you will use the Network Setup Disk to run the Network Setup Wizard once on each of the computers on your network To continue click Next Networking Basics continued Please wait while the Network Setup Wizard copies the files ...

Page 52: ... when you restart the computer Click Yes to restart the computer You have completed configuring this computer Next you will need to run the Network Setup Disk on all the other computers on your network After running the Network Setup Disk on all your computers your new wireless network will be ready to use Networking Basics continued ...

Page 53: ... the lower left corner of the screen Right click on My Computer Select Properties and click Select the Computer Name Tab in the System Properties window You may enter a Computer Description if you wish this field is optional To rename the computer and join a domain Click Change Networking Basics continued ...

Page 54: ...Click OK Checking the IP Address in Windows XP The wireless adapter equipped computers in your network must be in the same IP Ad dress range see Getting Started in this manual for a definition of IPAddress Range To check on the IPAddress of the adapter please do the following Right click on the Local Area Connection icon in the task bar Click on Status Networking Basics continued ...

Page 55: ...cally assign IP Addresses to the computers on the network using DHCP Dynamic Host Configuration Protocol technology If you are using a DHCP capable Gateway Router you will not need to assign Static IP Addresses If you are not using a DHCP capable Gateway Router or you need to assign a Static IP Address please follow these instructions Go to Start Double click on Control Panel Networking Basics con...

Page 56: ...56 Networking Basics Assigning a Static IP Address in Windows XP 2000 Double click on Network Connections Double click on Properties Right click on Local Area Connections ...

Page 57: ...ike 192 168 0 3 and 192 168 0 4 The subnet mask must be the same for all the computers on the network Networking Basics Assigning a Static IP Address in Windows XP 2000 Input your DNS server addresses Note If you are entering a DNS server you must enter the IP Address of the Default Gateway The DNS server information will be supplied by your ISP Internet Service Provider Click OK Click on Internet...

Page 58: ...the Apple Menu and se lect System Preferences cClick on Network Select Built in Ethernet in the Show pull down menu Select Manually in the Con figure pull down menu Input the Static IP Address the Subnet Mask and the Router IP Address in the ap propriate fields Click Apply Now ...

Page 59: ...X Go to the Apple Menu and select System Preferences Click on Network Select Built in Ethernet in the Show pull down menu Select Using DHCP in the Configure pull down menu Click Apply Now The IP Address Subnet mask and the Router s IP Address will appear in a few seconds ...

Page 60: ...xx xxx xxx where xxx is the IP Address of the Wireless Router or Access Point A good wireless connection will show four replies from the Wireless Router or Acess Point as shown Go to Start Run type command A window similar to this will appear Type ping xxx xxx xxx xxx where xxx is the IP Address of the Wireless Router or Access Point A good wireless connection will show four replies from the wirel...

Page 61: ... you are having prob lems If you do not wish to set the static IP address on your PC you will need to configure your PC to request an IP address from the gateway Click the Start button select Settings and select Control Panel Double click the Network icon In the configuration tab select the TCP IP protocol line that has been associated with your network card adapter If there is no TCP IP line list...

Page 62: ... out a computer s IP configuration MAC address and default gateway WINIPCFG for Windows 95 98 Inside the windows 95 98 Start button select Run and type winipcfg In the example below this computer has an IP address of 192 168 0 100 and the default gateway is 192 168 0 1 The default gateway should be the network device IP address The MAC address in windows 95 98 is called the Adapter Address NOTE Yo...

Page 63: ...63 Troubleshooting continued IPCONFIG for Windows 2000 NT XP At the command prompt type IPCONFIG and press Enter Your PC IP information will be displayed as shown below ...

Page 64: ...the network using DHCP Dynamic Host Configuration Protocol technology If you are using a DHCP capable Gateway Router you will not need to assign Static IP Addresses If you are not using a DHCP capable Gateway Router or you need to assign a Static IP Address please follow these instructions Go to Start Double click on Control Panel Double click on Network Connections ...

Page 65: ...65 Troubleshooting continued Double click on Properties Right click on Local Area Connections Highlight Internet Protocol TCP IP Click Properties ...

Page 66: ...Address of 192 168 0 2 the other computers should have IPAddresses that are sequential like 192 168 0 3 and 192 168 0 4 The subnet mask must be the same for all the computers on the network Input your DNS server addresses The DNS server information will be provided by your ISP Internet Service Provider You have completed the assignment of a Static IPAddress You do not need to assign a Static IPAdd...

Page 67: ...ons Device Management Web Based Internet Explorer v6 or later Netscape Navigator v6 or later or other Java enabled browsers Media Access Control 95 maximum non condensing Operating Temperature 32ºF to 131ºF 0ºC to 55ºC Humidity IPSec Safety and Emissions IEEE 802 3 10Base T Ethernet PPTP CMSA CA with ACK LEDs Power WAN LAN 10 100 FCC UL ...

Page 68: ...68 Physical Dimensions L 5 51 inches 140mm Technical Specifications continued W 4 37 inches 111mm H 1 10inches 28mm Power Input External Power Supply DC 5V 2 0A Weight 10 8 oz 0 3kg Warranty 1 Year ...

Page 69: ... technical support through our web site or by phone Tech Support for customers within the United States Dynex Technical Support over the Telephone 800 305 2204 24 hours a day seven days a week Dynex Technical Support over the Internet http www dynexproducts com When contacting technical support please provide the following information Serial number of the unit Model number or product name Software...

Page 70: ... repair or replace the defective Hardware the price paid by the original purchaser for the defective Hardware will be refunded by Dynex upon return to Dynex of the defective Hardware All Hardware or part thereof that is replaced by Dynex or for which the purchase price is refunded shall become the property of Dynex upon replacement or refund Limited Software Warranty Dynex warrants that the softwa...

Page 71: ...DED HEREIN THE ENTIRE RISKASTOTHE QUALITY SELECTIONAND PERFORMANCE OFTHE PRODUCTIS WITH THE PURCHASER OFTHE PRODUCT Submitting A Claim The customer shall return the product to the original purchase point based on its return policy In case the return policy period has expired and the product is within warranty the customer shall submit a claim to Dynex as outlined below The customer must submit wit...

Page 72: ... However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separatio...

Search results

Summary of Contents for DX-E401 - EN Broadband Router

Reviews:

Related manuals for DX-E401 - EN Broadband Router

Brands by name

Popular brands

Dynex DX-E401 - EN Broadband Router, User Manual

Search results

Summary of Contents for DX-E401 - EN Broadband Router

Reviews:

Related manuals for DX-E401 - EN Broadband Router

Brands by name

Popular brands