general sPeCIfICaTIons
DYNATRON SOLARIS
®
PLUS SERIES | SERVICE MANUAL REV. 6 | AUGUST 29, 2017
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Routine Ultrasound Calibration Inspections for Solaris Plus
Government agencies regulate the frequency at which Ultrasound units must have their calibration checked. The device must
still be examined at the periodic intervals specified by the governing agency for the country in which the device is used. To
have the inspection performed by Dynatronics contact Dynatronics’ Customer Service Department. The device will need to
be shipped to Dynatronics for the inspection. As an alternative, these periodic checks may be performed in your own locale
by an independent contractor who is expert in checking the calibration of Ultrasound equipment. The calibration procedure
MUST be performed by a qualified Ultrasound technician using the proper equipment, and is recommended every 6 to 12
months. Returning a Unit for Repair
Return Authorization
If it becomes necessary to return a Solaris Plus unit for repair, contact Dynatronics’ Customer Service (800) 874-6251.
All returns must have a Service Order Number (SVO). The following information will need to be supplied when calling
Dynatronics’ Customer Service to obtain a return Service Order Number (SVO):
1. User name and address
2. User phone number
3. Serial number of the unit
4. A description of the problem with the unit
After receiving the Service Order Number (SVO), the number should be clearly written on the outside of the shipping container.
Packaging and Shipping of Replacement Parts
All defective or broken parts should be shipped back to Dynatronics in the original shipping container. These containers are
designed to withstand the punishment of shipping. If the original containers are not usable, find containers that are similar
in protection so damage in shipping will be prevented. The person or company sending the unit to Dynatronics is responsible
for any shipping damage resulting from a poorly packaged part or unit.