2. Remove the exterior wood frame around the exterior control panel. Simply
unscrew the screws holding the wood frame on.
3. Once the wood frame has been removed, lift the control panel up and
out. On the backside of the control panel, you will see a connection
plug. This connection plug needs to be removed. In some cases, there is a
plastic tie that holds the connection plug in place during shipment. This tie
will have to be cut before the connection plug can be unplugged. You do not
need to replace this tie. There are several connections, but you only have to
be concerned with the black connection. You want to unplug by pulling the
male connection from the female connection. Reconnect to make sure the
connection is snug and tight. Leave the control panel hanging from the wall
panel (do not replace with the wood frame as of yet).
4. Next, you can plug the sauna room back into the wall outlet or turn the
breaker back “ON”. Test the control panel to see if it is responding and
working properly or if the "-L" is still displayed. If the control panel is
responding and working properly, then it was a connection issue causing the
problem and you can put back the control panel and wood frame.
Solution:
Unfortunately, our saunas cannot be connected to a GFCI due to
the amount of power the sauna uses. We have had customers who have
connected their sauna to a GFCI protected outlet for the first time or for many
months and then all of a sudden the GFCI starts causing the sauna to trip or
just not turn ON at all. We do not have an answer as to why the GFCI was
fine in the beginning when supplying power to the sauna and then suddenly
starts causing problems for the sauna power supply. We recommended not
connecting the sauna power cord to a GFCI protected outlet.
5. Wall Outlet Melting
Solution:
A common problem with wall outlets is loose wiring on the
connection points of the terminals of the receptacle. A loose wire will also
make for a bad connection and cause an unusual amount of heat buildup.
Loose connections can also cause sparking in the junction box that can
result in arcing. You'll likely see burn marks around the terminals if this
happens. You will need to consult with an electrician to replace the wall
outlet. You will need to contact Customer Service if the power supply cord is
damaged as the power supply will need to be replaced.
6. Bluetooth
Solution:
Please note that you can only have a single device connected to
the Bluetooth at any given time. You must unpair your device before
connecting with another device. To do a master reset of the Bluetooth, you
will need to unplug the sauna power cord from the wall outlet for 15 minutes.
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