Dymo DiscPainter, User Manual

Page: 47 / 56

Printing Problems
43
Printer Status Lights
The Power and Ink LED status lights on top of the printer indicate the current status of the printer.
Ink Level Appears Empty
If the Ink Level gauge in the Printer Services dialog box displays 0% (empty), and you believe this
is incorrect, the printer may have lost contact with the computer.
To confirm that the ink level is empty
1
Disconnect the power cable from the back of the printer and wait a few minutes.
2
Remove the print cartridge from the printer and then place it back in the printer (see
"Replacing the Inkjet Cartridge" on page 28 for information on removing the print cartridge).
3
Connect the power cable and check the ink level again.
Printing is Too Light or Dark
If printing is too light or dark, the ink density setting may be too light or too dark. For Mac OS, see
"Controlling Ink Density" on page 10; For Windows, see "Controlling Ink Density" on page 20.
Smudges Appear Outside of Design
Check the printing area defined in your design software. For Mac OS, see "Controlling Disc
Settings" on page 11; for Windows, see "Controlling Disc Settings" on page 20.
Ink Pools on Disc
If ink pools on the disc, make sure you are using an inkjet-printable disc. See "About Printable
CDs/DVDs" on page 5.
Printing a Self-Test
You can print a self-test pattern on a disc to verify that the printer is functioning correctly. The test
pattern printed lets you check for inkjet cartridge nozzles that are plugged or misfiring. If the colors
on the test pattern are solid, with no lines or streaks, then the nozzles are working properly.
Power Light Ink Status Light
Description
Solid Green Any state Ready to print.
Solid Green Blinking Yellow Disc printing is finished; remove
disc from disc tray.
Blinking Green Blinking Yellow Wrong or missing media.
Cover opened during printing.
Solid Red Blinking Red Wrong or missing ink cartridge.
Solid Red Any state General error.
Any state Solid Yellow Ink level is low.
Any state Solid Red Change ink cartridge.
Green and Red blinking Red blinking Self-test after power is
connected.