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Caring for Your Printer

26

To access printer services from Mac OS

1

From the Finder, select

Applications>Utilities>Printer Setup Utility

.

The Printer List dialog box is displayed.

2

Select

DiscPainter

from the

Printer List

.

3

Click .
The Printer Services dialog box is displayed.

To access printer services from Windows

♦

Click the

DiscPainter Status Monitor

icon in the Windows system tray and select

Printer

Services

.

The Printer Services dialog box is displayed.

Checking the Ink Level

The Ink Level gauge on the Printer Services dialog box displays the amount of ink remaining in the
printer’s inkjet cartridge (100% = full, 0% = empty).

The number of discs that can be printed from one ink cartridge varies greatly depending on the
image size and ink density per disc. A message is displayed when ink levels reach approximately
20% and again when the ink level reaches 10% and 5%. When the ink level reaches 2%, a low ink
message appears each time you print. See "Purchasing New Inkjet Cartridges" on page 27 for more
information.

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Summary of Contents for DiscPainter

Page 1: ...CD DVD Printer User Guide ...

Page 2: ...or the software may be reproduced or transmitted in any form or by any means or translated into another language without the prior written consent of Sanford L P Trademarks DYMO and DiscPainter are registered trademarks of Sanford L P All other trademarks are the property of their respective holders ...

Page 3: ...ng Printer Features 9 Controlling Print Quality 10 Controlling Ink Density 10 Controlling Disc Settings 11 Printing Multiple Copies 13 Printing to the DiscPainter Printer 14 Using Sample Files 14 General Printing Instructions 14 Printing From Windows 17 About the DiscPainter Status Monitor 17 Controlling Print Options 18 Controlling Print Quality 19 Controlling Ink Density 20 Controlling Disc Sett...

Page 4: ...ork 35 Installing a Network Printer 36 Frequently Asked Questions 37 Troubleshooting 41 Installation Problems 41 Windows Installation Problems 41 Mac OS Installation Problems 41 Printing Problems 42 Error Messages 42 Printer Status Lights 43 Ink Level Appears Empty 43 Printing is Too Light or Dark 43 Smudges Appear Outside of Design 43 Ink Pools on Disc 43 Printing a Self Test 43 Opening the Front...

Page 5: ...ooking text and graphics on discs without using clumsy adhesive labels Below are some of the printer s most important features Prints clear attractive designs onto the printable side of CDs and DVDs Prints high resolution color text and images using RadialPrint Technology up to 1200 dpi Prints on 120 mm and 80 mm inkjet printable discs Supports full coverage hub printable discs Includes Discus for...

Page 6: ...printer Refer to the Discus for DYMO Online Help for complete information You can also print to the DiscPainter printer from other design applications such as Adobe Photoshop or Illustrator See Printing to the DiscPainter Printer on page 21 Important Notes Below are some things to keep in mind when printing Use only inkjet printable discs These usually have a white printing surface Inkjet printabl...

Page 7: ...using the printer Mac OS Located in the DiscPainter application folder or the Help menu in the Discus for DYMO software Windows Accessed from the Start menu on the Windows desktop or the Help menu in the Discus for DYMO software Discus for DYMO Online Help Provides complete information about the Discus for DYMO software Mac OS Accessed from the Help menu in the Discus for DYMO software Windows Acc...

Page 8: ...Introduction 4 ...

Page 9: ...s not support printing on business card discs Inkjet printable discs are available with a variety of surface finishes which are described below Note Different disc finishes require different ink densities the amount of ink deposited by the printer in order to optimize print quality You can adjust the ink density for the various types of disc finishes See Controlling Ink Density on page 10 Mac OS o...

Page 10: ...hed printing Avoid touching the bottom part of the disc Always handle the disc by its outer edge You can also support the disc by inserting a finger through its center hole Always use an inkjet printable disc Before printing make sure the disc size and other characteristics finish hub printable non hub printable and so on match the settings defined for the printer See Controlling Print Quality on ...

Page 11: ...ve covers when not in use Make sure the printing is completely dry before inserting a disc into its cover If you are not sure the ink is completely dry leave the disc to set overnight To clean the printable side of a disc Using a clean dry lint free cloth gently wipe off the disc Note Avoid getting moisture on the printable surface of the disc Moisture can smear the ink ...

Page 12: ...Working with Discs 8 ...

Page 13: ... DiscPainter printer including Print quality Ink density Inner and outer diameter Note This section describes how to define print options when using your DiscPainter printer with other applications For information on using the printer with the Discus for DYMO software see the Discus for DYMO Online Help To control printer features 1 From any application that supports printing select Print from the...

Page 14: ...e Print Quality drop down list Controlling Ink Density Inkjet printable discs are coated with a special material that allows the ink to adhere to the surface Each disc manufacturer uses their own formula for this coating making the ink absorption characteristics different from manufacturer to manufacturer The Ink Density setting allows you to select the amount of ink used when printing your design...

Page 15: ...ther printer the paper size selected determines the area to be printed Before printing you must make sure that the Paper Size selected matches the disc that you are going to print on Four paper sizes are pre defined for the printer Standard 120 mm Hub Printable Standard 120 mm Non Hub Printable Mini 80 mm Hub Printable Mini 80 mm Non Hub Printable Setting Description Matte 1 5 Uses less ink and th...

Page 16: ...e disc setting that matches the size and type of inkjet printable disc you are using 5 Click OK Customizing the Inner and Outer Diameter You can customize the inner and outer diameters appropriate for the discs you are using The inner and outer dimensions of inkjet printable discs are not standardized and you might find that you need to specify different inside and outside diameter values to match...

Page 17: ...le copies of the same disc image After each print job is finished printing the Ink LED on top of the printer blinks yellow to indicate the print job is finished You can then remove the finished disc and insert a blank disc for the next print job When printing multiple copies you can configure the printer to beep after each disc is finished printing to let you know when to insert a new disc To turn...

Page 18: ...n any of the four sides By defining the appropriate paper size your design will be centered on the paper Using Sample Files Sample files for several popular graphics design programs are included in the Sample Documents folder These sample files contain the proper page settings for printing a CD DVD design to the DiscPainter printer Sample files are provided for the following programs Photoshop Ill...

Page 19: ...olling Printer Features on page 9 for details about the printer features 6 Click Print During printing the Print Progress dialog box is displayed This dialog box shows the progress of the current print job percentage completed from 0 to 100 the copy currently being printed and the total number of copies Printing copy 1 of 2 for example To cancel the current print job Click Cancel Printing in the P...

Page 20: ...Printing from Mac OS 16 ...

Page 21: ...ware see the DYMO DiscPainter Quick Start Guide for information the DiscPainter Status Monitor icon is displayed in the system tray The appearance of the DiscPainter Status Monitor icon in the system tray shows the status of the printer The possible printer states are described below From Windows you can access several printer services using the DiscPainter Status Monitor icon DiscPainter Status M...

Page 22: ... several print options for your DYMO DiscPainter printer from the DiscPainter Properties dialog box Print quality and speed Disc settings Ink density All of these settings can be controlled directly from the Discus for DYMO software However if for some reason you are not using Discus for DYMO these print options can be controlled directly To open the DiscPainter Properties dialog box 1 Open the Pr...

Page 23: ...igher quality print requires longer print times Print speed depends on many factors the amount of computer memory you have the complexity of your design the number of colors in your design and so on To select a Print Quality Speed setting Select the print quality setting you want Print Quality Setting Description Draft Uses image smoothing and halftoning to produce full color print quality Draft i...

Page 24: ...at you prefer settings other than those recommended Select a finish matte glossy or color that matches your disc If the results are not what you expected try printing with a different ink density setting Controlling Disc Settings Default Inside Diameter and Outside Diameter values are assigned to each of the Disc Settings options However you can change these values if you need to expand or reduce ...

Page 25: ...iameter value you want to change 3 Either type in the desired value in millimeters or click the up down arrows to increase or decrease the value in the field Restoring Default Settings If you change any of the printer settings you can easily restore the original factory default settings To restore the printer settings Click Restore Defaults in the DiscPainter Properties dialog box The settings in ...

Page 26: ... design will be centered on the paper Using Sample Files Sample files for several popular graphics design programs are included in the Sample Files folder These sample files contain the proper page settings for printing a CD DVD design to the DiscPainter printer Sample files are provided for the following programs Photoshop Illustrator InDesign SureThing CD DVD Labeler QuarkXPress To print using t...

Page 27: ... included with the program for instructions on selecting printers 4 Click Properties or Setup The DiscPainter Document Properties dialog box is displayed 5 Click the Size Quality tab The Size Quality pane is displayed 6 If necessary adjust any printer settings you want See Controlling Print Options on page 18 for details 7 When finished click OK 8 Click Print During printing the Printing Status di...

Page 28: ...Printing From Windows 24 ...

Page 29: ...ing it other than inside the printer Handle the inkjet cartridge with care do not drop it or let it fall as this could make it unusable Using Printer Services You can use Printer Services to Display the ink level of the printer s inkjet cartridge See Checking the Ink Level on page 26 for more information Clean the inkjet cartridge See Cleaning the Inkjet Cartridge on page 27 for more information O...

Page 30: ...Services The Printer Services dialog box is displayed Checking the Ink Level The Ink Level gauge on the Printer Services dialog box displays the amount of ink remaining in the printer s inkjet cartridge 100 full 0 empty The number of discs that can be printed from one ink cartridge varies greatly depending on the image size and ink density per disc A message is displayed when ink levels reach appr...

Page 31: ...tridge 1 Click Clean Cartridge The Clean Cartridge dialog box is displayed 2 Select the button beside the type of cleaning you want Start by selecting Light cleaning and then if the problem is not solved try Medium and then Heavy cleaning 3 Click Clean 4 Click Finish when done Purchasing New Inkjet Cartridges You can purchase replacement inkjet cartridges US part number 1738252 EU part number SO74...

Page 32: ...tridge US part number 1738252 EU part number SO740790 To replace the inkjet cartridge 1 Open the top cover 2 Push the blue cartridge release lever to unlock the purple cartridge latch 3 Remove the old cartridge 4 Carefully remove the new inkjet cartridge from the packaging 5 Remove the protective tape from the cartridge ...

Page 33: ...inter for a period of time a thin film of ink residue may build up on the clear window in the front cover This is normal and is caused by the misting of the ink during printing Caution Avoid spraying or applying household cleaners inside the printer Cleaners should only be used on external surfaces To clean the printer Clean the clear cover and outside of the printer case using a soft cloth and no...

Page 34: ...ll be transported out of your care you should insert these packing pieces to preserve the disc alignment To repack the printer 1 With the power connected open the front cover and then open the top cover The disc tray moves towards the back of the printer 2 Insert cardboard between the disc tray and the front of the printer 3 Close the top cover The disc tray moves forward against the cardboard ins...

Page 35: ...Repacking the Printer for Travel 31 9 Insert the foam packing block into the space on the right side of the ink cartridge 10 Close the top cover 11 Pack the printer in the original packaging ...

Page 36: ...Caring for Your Printer 32 ...

Page 37: ...print to a shared printer over a network the remote computer must be able to access the local computer over the network Contact your System Administrator for more information 1 Install the printer to be shared on the local computer 2 Confirm that you can print to the printer locally 3 Share the printer on the local computer 4 Install the DiscPainter Software on the remote computer Printing to a Sh...

Page 38: ...elect the check box in front of each printer you wish to share 5 Close the Print Fax dialog box Adding a Shared Printer Before you can print to a shared network printer you need to install DiscPainter software on your local computer To install a shared network printer 1 Install DYMO DiscPainter Software See the Quick Start Guide for information 2 From the Finder select Applications Utilities Print...

Page 39: ...hared printer under Windows Server or other versions of Windows see your Windows documentation or contact your System Administrator Sharing a Printer on a Network These instructions assume that you have already installed DiscPainter printer software on the local computer See the printer s Quick Start Guide for information Before printing to a shared printer from Windows you first need to share the...

Page 40: ... The share icon hand is displayed under the shared printer This indicates that other users in the workgroup can print to this printer Installing a Network Printer Before you can print to a shared network printer you need to install DiscPainter software on your local computer To install a network printer using DiscPainter Installer 1 Install DYMO DiscPainter Software See the Quick Start Guide for i...

Page 41: ...y inkjet or water resistant inkjet discs give the best quality of inkjet printing What is the difference between matte and glossy discs Inkjet matte discs have a dull flat surface Inkjet glossy discs have a lustrous shiny surface and are often described as water resistant Matte surfaces by their design provide a softened appearance while glossy surfaces provide much sharper images Where can I find...

Page 42: ...20 and then solid red when the ink level drops below 5 You can also check the ink level in the Printer Services dialog box Refer to Using Printer Services on page 25 for more information How do I install a new ink cartridge Refer to Replacing the Inkjet Cartridge on page 28 for complete information about inserting an ink cartridge How long will the ink cartridge last if I am not printing very ofte...

Page 43: ...rted at this time How do I pack the printer for travel When transporting the printer make sure you pack the printer as it was packed in the original packaging using the foam packing blocks and cardboard insert Refer to Repacking the Printer for Travel on page 30 for complete instructions on packing the printer properly ...

Page 44: ...Frequently Asked Questions 40 ...

Page 45: ... your computer and the USB connector on the back of the printer Make sure the printer is plugged in and receiving power the Power status light should be green If the steps above do not solve the problem try uninstalling and then reinstalling the DiscPainter software Mac OS Installation Problems If the DiscPainter printer does not appear in the Printer List try the following Make sure that your sys...

Page 46: ...arning A disc is waiting to be printed but the cartridge cover is open Close the top cover to allow the disc to print Warning The cartridge cover was opened during printing The print job will be cancelled once the top cover is closed Start the print job again Warning The printer cannot print while the disc cover is open Close the front cover to allow the disc to print Warning The disc cover was op...

Page 47: ... Outside of Design Check the printing area defined in your design software For Mac OS see Controlling Disc Settings on page 11 for Windows see Controlling Disc Settings on page 20 Ink Pools on Disc If ink pools on the disc make sure you are using an inkjet printable disc See About Printable CDs DVDs on page 5 Printing a Self Test You can print a self test pattern on a disc to verify that the print...

Page 48: ...Test A confirmation dialog box is displayed 4 Click Continue A ring of colors is printed on the disc If the test pattern appears streaked or missing some lines try cleaning the inkjet print cartridge as described in Cleaning the Inkjet Cartridge on page 27 After cleaning the print cartridge print the self test again and examine the results If necessary try cleaning the cartridge again and print an...

Page 49: ...nnect the power cord from the printer 2 Pull the two disc lid release levers forward The front cover opens 3 Remove the disc from the disc tray Note If you attempt to open the disc lid during printing printing will be interrupted and the image will not print correctly ...

Page 50: ...Troubleshooting 46 ...

Page 51: ...Environmental Specifications Print Method Inkjet Resolution Up to 1200 dpi Height 4 33 110 mm Length 10 62 270 mm Width 5 7 145 mm Weight 2 65 lbs 1 2 kg Input Output Printer Power Adapter Requirements AC 100 240V 1 0A 50 60Hz 3 0A 12VDC 36W Average Disc Service Life discs 2000 discs Warranty One Year Limited Operating Environment Normal office environment 55 90 F 13 32 C 20 90 non condensing humi...

Page 52: ... the environmental performance of our products Limited Warranty Sanford L P Sanford warrants to the original retail purchaser that your DYMO DiscPainter CD DVD printer will be free of defects in materials or workmanship for one year from the original date of purchase when used in accordance with all operating instructions Normal wear and tear is not covered nor is excessive use abuse or damage cau...

Page 53: ...e Additionally printer must be shipped back in the original packaging If the product is not shipped in its original packaging the warranty may become void You may obtain warranty service by contacting Sanford s DYMO technical support department for a return authorization number Products sent to Sanford for repair without authorization will be returned to you at your expense Contact the DYMO techni...

Page 54: ...Printer Specifications 50 ...

Page 55: ...ble area 12 21 printing 14 21 printing multiple copies 13 21 standard 5 21 types 5 Discus for DYMO Software 2 E environmental specifications 47 error messages 42 F FAQs 37 features 1 front cover 2 G getting help Help 3 glossy finish 5 20 I Illustrator 14 22 InDesign 14 22 ink density 20 settings 11 ink level 26 43 ink status light 2 inkjet cartridge cleaning 27 handling 25 part number 28 purchasin...

Page 56: ...tatus 43 printing from other applications 21 programs printing from 14 Q QuarkXPress 14 22 R reliability specifications 47 repacking the printer 30 replacing the inkjet cartridge 28 restoring default settings 21 S sample files 14 22 self test 43 sharing a printer Mac OS 33 Windows 35 specifications 47 standard discs 21 status lights 2 43 Status Monitor 17 SureThing 22 system requirements Mac OS 1 ...

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