- 64 -
Technical Support and Warranty
64
Technical Support
If you have questions about DX Engineering products, or if you experience difficulties during the installation, contact
DX Engineering at (330) 572-3200. You can also e-mail us at:
Manual Updates and Information
Every effort is made to supply the latest manual revision with each product. Occasionally a manual will be updated
between the time your DX Engineering product is shipped and when you receive it. Please check the DX Engineering
web site (
www.dxengineering.com
) for the latest revision manual.
Warranty
New-Tronics Antenna Corporation Limited Warranty
New-Tronics Antenna Corp. warrants its products to be free of defects in material and workmanship and extends this warranty under intended use and
normal service conditions to the original owner for a period of one year from the date of purchase. This warranty does not apply to any product that
has been repaired or altered in any manner and is void for any damage due to accident, neglect, unreasonable use, improper installation, or any other
cause not arising out of defects in material or workmanship. The obligations of New-Tronics Antenna Corporation are limited to repairing or
replacing, at its option, any product or part that is returned to the factory; all transportation charges prepaid, accompanied by proof of purchase, and
upon examination revels to have been defective within the warranty period stated above. New-Tronics Antenna Corp. does not assume nor is any
person authorized to assume for it, any obligations other that that herein stated. Any implied warranties, including but not limited to fitness for a
particular purpose, is limited in duration for the above one year period. New-Tronics Antenna Corp. shall not be liable under this warranty, or any
implied warranty, for loss of use of the product or for other consequential loss or damage incurred by the purchaser. Some states do not allow the
exclusion or limitation of implied warranties of consequential damages and so the above exclusions or limitations may not apply in those states. This
warranty gives you special rights and you may have other rights that vary from state to state.
Copyright © New-Tronics Antenna Corporation - 225 Van Story St. - Mineral Wells, Texas 76067 Re-printed with permission
DX Engineering Warranty
All products manufactured by DX Engineering are warranted to be free from defects in material and workmanship for a period of one (1) year from
date of shipment. DX Engineering’s sole obligation under these warranties shall be to issue credit, repair or replace any item or part thereof which is
proved to be other than as warranted; no allowance shall be made for any labor charges of Buyer for replacement of parts, adjustment or repairs, or
any other work, unless such charges are authorized in advance by DX Engineering. If DX Engineering’s products are claimed to be defective in
material or workmanship, DX Engineering shall, upon prompt notice thereof, issue shipping instructions for return to DX Engineering (transportation-
charges prepaid by Buyer). Every such claim for breach of these warranties shall be deemed to be waived by Buyer unless made in writing. The above
warranties shall not extend to any products or parts thereof which have been subjected to any misuse or neglect, damaged by accident, rendered
defective by reason of improper installation, damaged from severe weather including floods, or abnormal environmental conditions such as prolonged
exposure to corrosives or power surges, or by the performance of repairs or alterations outside of our plant, and shall not apply to any goods or parts
thereof furnished by Buyer or acquired from others at Buyer’s specifications. In addition, DX Engineering’s warranties do not extend to other
equipment and parts manufactured by others except to the extent of the original manufacturer’s warranty to DX Engineering. The obligations under
the foregoing warranties are limited to the precise terms thereof. These warranties provide exclusive remedies, expressly in lieu of all other remedies
including claims for special or consequential damages. SELLER NEITHER MAKES NOR ASSUMES ANY OTHER WARRANTY
WHATSOEVER, WHETHER EXPRESS, STATUTORY, OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND
FITNESS, AND NO PERSON IS AUTHORIZED TO ASSUME FOR DX ENGINEERING ANY OBLIGATION OR LIABILITY NOT STRICTLY
IN ACCORDANCE WITH THE FOREGOING.
©DX Engineering 2016
DX Engineering
®
, DXE
®
, DX Engineering, Inc.
®
, Hot Rodz
®
, Maxi-Core
®
, DX Engineering THUNDERBOLT
®
, DX Engineering Yagi Mechanical
®
,
EZ-BUILD
®
, TELREX
®
, Gorilla Grip
®
Stainless Steel Boom Clamps, Butternut
®
, SkyHawk™, SkyLark™, SecureMount™, OMNI-
TILT
™ are
trademarks of PDS Electronics, Inc. No license to use or reproduce any of these trademarks or other trademarks is given or implied. All other brands
and product names are the trademarks of their respective owners.
Specifications subject to change without notice.
