LIMITED WARRANTY FOR
COMMERCIAL STEAM CLEANERS.
1.
For a period of twelve (12) months following the purchase of the Product (the “Warranty period”), if the Client has used the Product under normal use and instrict conformity
with the instructions and/or manual of operations provided by Dupray and discovers any defects in material or workmanship and notifies Dupray in writing thereof during
the Warranty period, Dupray shall use reasonable commercial efforts to repair or replace that portion of the Product found by Dupray to be defective in material or workmanship
or refund the purchase price of the Product or replace the Product or a portion of same. If the product is not repairable, a refurbished equivalent product, or a replacement
equivalent product or a store gift certificate equivalent to the current value towards the purchase of a new product will be issued.
2.
The Warranty period shall be of thirty-six (36) months on parts only, excluding accessories and consumables, hoses, shipping and handling costs.
3. THE WARRANTY IS VOID:
a )
if the damages a result of an accident, abuse, freezing, impact, alteration,
non authorized usage, a major force, or use of other electricity than that
indicated on the Product;
b )
if the product was used with other substances besides water in the water chamber;
c )
if repairs, modifications, or alterations were done by a person not authorized by Dupray;
d )
the owner or user neglected to do routine maintenance required and the damages
or problems are directly related to such neglect. It is the Client’s responsibility to keep
equipment in proper condition and to use exclusively Dupray cleaning products
so as to not damage the internal components;
4.
Notwithstanding points 1 and 2, Dupray offers a lifetime warranty on boilers and a lifetime telephone support.
5.
It is understood that certain parts of the equipment are not covered by the Dupray warranty due to the fact they require replacement after multiple use. Such parts include, but
are not limited to, buttons, hoses, vacuum head, covers, seals, etc. These parts will eventually require replacement at the Client’s cost.
6.
Dupray makes no warranty or representation that the Product complies with any local laws, rules or regulations and Client shall be responsible for obtaining all permits
or authorizations required by any regulatory body for installation or use of the Product.
7.
DUPRAY MAKES NO OTHER WARRANTIES OR CONDITIONS AND THE WARRANTY STATEMENT IS IN LIEU OF ALL OTHER WARRANTIES, REPRESENTATIONS, PROMISES,
OR CONDITIONS, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
DUPRAY EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED HEREIN. ANY IMPLIED WARRANTIES AND CONDITIONS THAT MAY BE IMPOSED BY LAW
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. DUPRAY’S LIABILITY FOR WARRANTY CLAIMS IS LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH HEREIN.
8.
The Client understands that it shall strictly comply with the operation instructions or manual provided by Dupray in relation to the Product.
FAILURE TO DO SO SHALL EXONERATE DUPRAY FROM ANY WARRANTY AND LIABILITY WHATSOEVER.
9.
This warranty is to benefit the original purchaser of the product. The warranty is not transferable beyond the original purchaser.