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200366-01B

INSPECTING BURNERS

IMPORTANT: Owner’s should check pilot flame pattern and burner flame pattern often. 

Incorrect flame patterns indicate the need for cleaning (see 

Care and Maintenance, 

page 20) or service.

 WARNING: Only a qualified service person should service and 

repair heater. This includes maintenance requiring replacement or 

alteration of components.

PILOT FLAME PATTERN

Figure 22 shows a correct pilot flame pattern. 

Figure 23 shows an incorrect pilot flame pat-

tern. The incorrect pilot flame is not touching 

the thermocouple. This will cause the ther-

mocouple to cool, which shuts the heater off.
If pilot flame pattern is incorrect, as shown 

in Figure 23
•  turn heater off (see 

To Turn Off Gas to Ap

-

pliance

, page 18)

•  see 

Troubleshooting

 pages 21 through 23.

 WARNING: If yellow tipping 

occurs, your heater could pro-

duce increased levels of carbon 

monoxide.  If  the  burner  flame 

pattern shows yellow tipping, 

follow instructions at bottom of 

this page.

Notice:

 Do not mistake orange flames with 

yellow tipping. Dirt or other fine particles enter 

the heater and burn causing brief patches of 

orange flame.

Approx. 3"-6" Above Top of Logs

More Than 8" Above Top of Logs

Approx. 3"-6" Above Top of Logs

More Than 8" Above Top of Logs

Figure 24 - Correct Burner Flame Pattern

Figure 25 - Incorrect Burner Flame 

Pattern

BURNER FLAME PATTERN

Figure 24 shows a correct burner flame pattern. Figure 25 shows an incorrect burner flame 

pattern. If burner flame pattern is incorrect then:
•  turn heater off (see 

To Turn Off Gas to Appliance

, page 18).

•  see 

Troubleshooting

 pages 21 through 23.

BURNER PRIMARY AIR HOLES

Air is drawn into the burner through the holes in the fitting at the entrance to the burner. These 

holes may become blocked with dust or lint. Periodically inspect these holes for any blockage 

and clean as necessary. Blocked air holes will create soot.

Figure 22 - Correct Pilot Flame Pattern

Figure 23 - Incorrect Pilot Flame Pattern

Actual logs will vary from those shown

Summary of Contents for PFS FLM24/30-1-LP

Page 1: ...s of life Do not store or use gasoline or other flammable va pors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call...

Page 2: ...of this manual WARNING Improper installation adjustment al teration service or maintenance can cause injury or property damage Refer to this manual for correct in stallation and operational procedures For assistance or additional information consult a qualified installer service agency or the gas supplier This appliance may be installed in an aftermarket per manently located manufactured mobile ho...

Page 3: ...bustiblematerials gasoline andotherflammablevaporsand liquids This appliance is only for use with the type of gas indicated on the rating plate This appliance is not convertible for use with other gases DANGER Carbon monoxide poisoning may lead to death Carbon Monoxide Poisoning Early signs of carbon monoxide poisoning resemble the flu with headaches dizziness or nausea If you have these signs the...

Page 4: ... Sensing ODS safety shutoff system The ODS shuts down the heater if not enough fresh air is available See Air for Combustion and Ventilation pages 6 and 7 If heater keeps shutting off see Troubleshooting page 21 4 Do not add extra logs or ornaments such as pine cones vermiculite or rock wool Using these added items can cause soot ing Do not add lava rock around base Rock and debris could fall into...

Page 5: ... 1 Remove logs and burner base assembly from carton NOTE Do not pick up burner base assembly by burners as this could damage heater Always handle base as sembly by grate 2 Remove all protective packaging applied to logs and base for shipment 3 Check all items for any shipping damage If damaged promptly inform dealer where you purchased the heater SAFETY PILOT This heater has a pilot with an Oxygen...

Page 6: ...apor does not become a problem 1 Be sure the heater is sized properly for the application including ample combustion air and circulation air 2 If high humidity is experienced a dehu midifier may be used to help lower the water vapor content of the air 3 Do not use an unvented room heater as the primary heat source AIR FOR COMBUSTION AND VENTILATION WARNING This heater shall not be installed in a c...

Page 7: ...of ventilation grills or ducts Ventilation Air From Outdoors WARNING If the area in which the heater may be operated does not meet the required volume for indoor combustion air combus tion and ventilation air shall be provided by one of the methods described in the National Fuel Gas Code ANSI Z223 1 NFPA 54 the International Fuel Gas Code or applicable local codes Provide extra fresh air by using ...

Page 8: ...of fire place If not drafting may cause pilot outage or sooting Use a heat resistant sealant Do not seal chimney flue damper WARNING Never install the heater in a bedroom or bathroom in a recreational vehicle wherecurtains furniture cloth ing orotherflammableobjects arelessthan36 fromthefront 42 from top or 16 from sides of the heater in high traffic areas in windy or drafty areas CAUTION This hea...

Page 9: ...6 LOG SIZING REQUIREMENTS Minimum Firebox Size 24 Log Set Height 20 Depth 15 Front Width 28 Rear Width 23 30 Log Set Height 20 Depth 15 Front Width 34 Rear Width 26 Minimum Clearances For Side Combustible Material Side Wall and Ceiling A Clearance from the side of the fireplace cabinet to any combustible material and wall should follow diagram in Figure 4 B Clearance from the top of the fireplace ...

Page 10: ...ss than 12 you must install the fireplace hood accessory Even if noncombustible material is more than 12 you may need the hood accessory to deflect heat away from your mantel shelf See Figures 5 6 and 7 for minimum clearances MANTEL CLEARANCES In addition to meeting noncombustible mate rial clearances you must also meet required clearances between fireplace opening and mantel shelf If you do not m...

Page 11: ...s do not permit vent free operation 3 You prefer vented operation If reasons number 1 or 2 above apply you must permanently open chimney flue damper You must install the damper clamp accessory not provided This will insure vented opera tion see Figure 10 The damper clamp will keep damper open Installation instructions are included with clamp accessory See chart below for the minimum permanent flue...

Page 12: ...st raise the fireplace floor to allow access to heater control panel This will in sureadequateairflowandguard against sooting and controls being damaged Raise fireplace floorwithnoncombustiblemate rial Makesurematerialissecure CAUTION Do not pick up heaterbaseassemblybyburners This could damage heater Only handlebaseassemblybygrates IMPORTANT Make sure the heater burners are level If heater is not...

Page 13: ...an acceptable al ternative to test gauge connection Purchase the optional CSA design certified equipment shutoff valve from your dealer WARNING A qualified ser vice technician must connect heater to gas supply Follow all local codes WARNING This appliance requires a 3 8 NPT National Pipe Thread inlet connection to the pressure regulator WARNING Do not over tighten gas connections WARNING For natur...

Page 14: ...WC If you do not reduce incoming gas pressure heater regulator damage could occur Install external regulator with the vent pointing down as shown in Figure 15 Pointing the vent down protects it from freezing rain or sleet Figure 15 External Regulator with Vent Pointing Down External Regulator with Vent Pointing Down Propane Supply Tank Equipment Shutoff Valve Ground Joint Union 3 8 NPT Pipe Nipple...

Page 15: ...nal and external to unit for leaks after installing or servicing Correct all leaks at once WARNING Neveruseanopen flame to check for a leak Apply a noncorrosiveleakdetectionfluid toalljoints Ifbubblesform there isaleak Correctallleaksatonce PRESSURE TESTING GAS SUPPLY PIPING SYSTEM Test Pressures In Excess Of 1 2 PSIG 3 5 kPa 1 Disconnect heater with its appliance main gas valve control valve and ...

Page 16: ...e burner at the high est setting Provide maximum ventilation by opening windows or doors to allow odors to dissipate Any odors remaining after this initial break in will be slight and will disappear with continued use This appliance must not be used with glass doors in the closed position This can lead to pilot outages and severe sooting outside the fireplace Always operate heater with glass doors...

Page 17: ... Read the safety information above 2 Make sure equipment shutoff valve is fully open 3 Push in control knob slightly and turn clockwise to the OFF position 4 Wait five 5 minutes to clear out any gas Then smell for gas around heater and near the floor If you smell gas STOP Follow B in the safety information on above If you do not smell gas go to the next step 5 Push in control knob slightly and tur...

Page 18: ...n Shutting Off Burner Only pilot stays lit Turn control knob clockwise to the PILOT position 1 Follow steps 1 through 7 under Lighting Instructions page 17 2 With control knob in PILOT position strike match and hold near pilot Press in control knob pilot should light 3 Keep control knob pressed in for 30 sec onds after lighting pilot After 30 seconds release control knob 4 Make sure the heater scr...

Page 19: ... If the burner flame pattern shows yellow tipping follow instructions at bottom of this page Notice Do not mistake orange flames with yellow tipping Dirt or other fine particles enter the heater and burn causing brief patches of orange flame Approx 3 6 Above Top of Logs More Than 8 Above Top of Logs Approx 3 6 Above Top of Logs More Than 8 Above Top of Logs Figure 24 Correct Burner Flame Pattern F...

Page 20: ...least thirty minutes 2 Inspect burner pilot and primary air inlet holes on injector for dust and dirt see Figure 26 3 Blow air through the ports slots and holes in the burner Also clean the pilot assembly 4 Check the injector holder located at the end of the burner tube again Remove any large particles of dust dirt lint or pet hair with a soft cloth or vacuum cleaner nozzle 5 Blow air into the pri...

Page 21: ...n ignitor button is pressed in there is no spark at ODS pilot 1 Low battery 2 Ignitor electrode is not con nected to ignitor cable 3 Ignitor cable is pinched or wet 4 Ignitor electrode is posi tioned wrong Ignitor elec trode is broken 5 Broken ignitor cable 6 Bad piezo ignitor 1 Replace battery 2 Reattach ignitor cable 3 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 4...

Page 22: ...gas pressure is too low 3 Burner orifice diameter is too small 1 Clean burner orifice see Care and Maintenance page 20 or replace burner orifice 2 Contact local gas supplier 3 Replace burner orifice Delayed ignition of burner 1 Manifold pressure is too low 2 Burner orifice is clogged 1 Contact local gas supplier 2 Clean burner see Care and Maintenance page 20 Burner backfiring during combustion 1 ...

Page 23: ...aintenance page 20 Heater produces a click ing tickingnoisejustafter burner is lit or shut off 1 Metal is expanding while heating or contracting while cooling 1 This is common with most heaters If noise is exces sive contact qualified ser vice technician White powder residue forming within burner box or on adjacent walls or furniture 1 When heated the vapors from furniture polish wax carpet cleane...

Page 24: ...www factorybuysdirect com 200366 01B 24 PARTS MODELS FLM24 30 1 LP AND FLM24 30 1 NG 1 2 ...

Page 25: ...ty PARTS UNDER WARRANTY Contact authorized dealers of this product If they can t supply original replacement parts call Customer Service toll free at 1 855 607 6557 for referral information When calling Customer Service or your dealer have ready Your name Your address Model and serial number of your heater How heater was malfunctioning Type of gas supply and propane tank size Purchase date Usually...

Page 26: ...Is Too Low pilot will not stay lit burners will have delayed ignition fireplace will not produce specified heat propane gas supply might be low propane units only You may feel your gas pressure is too low If so contact your local gas supplier TECHNICAL SERVICE You may have further questions about installation operation or troubleshooting If so contact Factory Buys Direct at 1 855 607 6557 When cal...

Page 27: ...______________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ____________________...

Page 28: ...t of part s required to restore this product to proper operating condition and an allowance for labor when provided by a Factory Buys Direct Authorized Service Center or a provider ap proved by Factory Buys Direct Warranty parts must be obtained through authorized dealers of this product and or Factory Buys Direct who will provide original factory replacement parts Failure to use original factory ...

Page 29: ...E MIDDLE OR BACK BURNERS WARNING Failure to posi tion the parts in accordance with these diagrams or failure to use onl parts speci call approved with this heater may result in property damage or personal injury CAUTION After installation and periodically thereafter checN to ensure that no Àame comes in contact with any log Withtheheatersettohigh checN toseeifÀamescontactanylog If so reposition lo...

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