Duke FWM 6-42 SERIES, Installation And Operation Manual

Page: 29 / 44

29
Installation and Operation of Product Holding Cabinets
PROBLEM PROBABLE CAUSE SOLUTION
Display: NONE, ----, SENS, LO, '
Incorrect USB flash drive
Verify USB flash drive is a maximum of 8 GB
and formatted to FAT (default) or FAT32.
Storing multiple files on USB
flash drive
Verify USB flash drive has ONLY 1 file.
Renamed file Verify file name is HMC34.CFG
"Duplicate file created
ex: HMC34 (1).CFG"
Rename file in all CAPS HMC34.CFG
USB removed before download
complete
Reload program, wait for product temperature
and/or name to be displayed and remove
USB flash drive.
Did not wait long enough for
program to load
Wait up to 2 minutes for program to load.
Unit ON when plugging in USB
flash drive
Turn OFF unit, plug in USB flash drive, and
turn unit on. Wait for product temperature
and/or name to be displayed and remove
USB flash drive.
NONE was programmed for
only one well of a heat zone
Do not use NONE unless the entire heat zone
will be programmed NONE.
Displays are incorrect
Replaced controller Reload program.
Misuse USB adapter
Reload program and ensure the USB port is
not used for any other device (ex: cell phone).
Downloaded file, but doesn't open File not meant to be opened Verify file extension is still .CFG
Won't let me program what I want
on the website
Temperatures not compatible
with heat zone
Verify that products stored in same heat zone
have the same holding temperatures.
I can't find my program file on the
computer.
Using Firefox or Chrome as as
your web browser
"Check your download folder for HMC34.
CFG file and move to USB flash drive.
*Internet explorer allows you to choose where
to store the file."