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GUARANTEE
This appliance is of excellent quality and construction. However, if any defects in materials or
workmanship do appear during the relevant guarantee period, we will, at our discretion, either
repair or replace the defective parts, free of charge, subject to the terms and conditions of our
Guarantee shown below.
This Guarantee covers both parts and labour.
Carriage is not included.
Your Guarantee period is as follows:
• 1 year with machine use not exceeding
100 capsules per day.( 50 per Group Head)
This Guarantee provides benefits which are
additional to, and do not affect, your
statutory rights. This Guarantee does not
cover the cost of returning the product to
the dealer from whom it was purchased or
to ourselves. This Guarantee applies only to
products sold and located in mainland Great
Britain. It does not cover liability in respect of
or replacement of plugs, cables or fuses and
also does not cover defects due to:
• Failure to use or maintain product in
accordance with Dualit’s instructions.
• The product being connected to an
unsuitable electricity supply.
• Accidental damage to or abuse or misuse
of the product including failure to use the
product for its normal intended purposes.
• The product modified, except by Dualit or
approved agent.
• Dismantling of or interference with the
product.
• Theft or attempted theft of the product.
• Operational misuse, wear and tear from
normal usage, incorrect adjustment and
neglect.
• Incorrect installation, maintenance,
modification or unauthorised service work.
Before returning any product under this
Guarantee, please check that:
• You have followed the product instructions
correctly.
• The defect is not due to a blown fuse.
Please check and change the plug fuse.
• You have followed the Cleaning/Descale
instructions correctly. Please note that product
failure due to limescale is not covered by the
Guarantee.
• Your mains electricity supply is functional.
If you wish to claim under this Guarantee you
should:
• Send the product, postage or carriage paid,
to the dealer from whom it was purchased
or to Dualit direct.
• Ensure that the product is clean and
packed carefully (preferably in its original
carton).
• Enclose details of your name, address and
telephone number and when and where the
product was purchased, together with proof of
purchase (e.g. a till receipt).
• Please Give exact details of the nature of the
defect.
This Guarantee does not cover any other
claims whatsoever, including, without
limitation, any liability for incidental, indirect
or consequential damage, nor does it cover
any claims for conversion or modification or
for the costs of repair carried out by any third
party without the prior consent of Dualit. If
replacement parts are fitted to the product this
will not extend the period of the Guarantee.
For further advice contact the Dualit
customer helpline on +44 (0)1293 652 500
(09:00 to 17:00 Monday to Friday).
Alternatively, email Dualit at [email protected] or
visit www.dualit.com
BEFORE FIRST USE, DON’T FORGET TO
REGISTER YOUR PRODUCT
Fast and efficient customer
service
and access to manuals
and product information should
you require assistance with
your purchase
Access to a library of
mouth-watering recipes
and regular articles
from
leading chefs, food critics and
industry experts
Be the first to hear
about
exciting new Dualit products
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WWW.DUALIT.COM/REGISTER
OR BY POST
Dualit recommends safety first: please register your product so that we
can contact you in the unlikely event that a safety notification is issued.
Remember to keep your receipt as proof of purchase.
Take just 60 seconds to register your product
with us to receive these outstanding benefits:
