Dualit CafePro, Original Instruction

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38 39
ESPRESSO (35ml)
ESPRESSO (35ml)
TROUBLESHOOTING TROUBLESHOOTING
POSSIBLE CAUSE(S) SOLUTION(S)
MY COFFEE HAS NO CREMA OR TASTES BAD
Little to no crema is produced. 1. Each time coffee is dispensed, essential oil is
deposited in the Nozzle. Descale your machine. (See
page 26).
2. Use Dualit or Nespresso
®
capsules.
3. Check your capsules are in date. Stale coffee
affects crema and taste.
4. Decrease dispense temperature for the group
head. If the dispense temperature is too hot the
crema won’t form.
5. Contact Dualit Customer Services on 01293
652500
MY CAFÉPRO IS NOT DISPENSING CORRECT AMOUNT OF COFFEE
The dosing memory has been used to
change the dose.
Use the dosing memory feature to adjust the dose to
your desired amount (see page 25).
The capsule may not be located correctly. 1. Ensure that the capsule is located correctly.
2. Descale your machine. (See page 26)
MY CAFÉPRO IS VIBRATING WHEN DISPENSING
Your machine has a powerful 20 bar
pump which can cause vibrations when
machine is placed incorrectly.
Unplug the device and remove the water tank.
Ensure the machine is placed on a flat, even surface.
(See page 16)
MY COFFEE IS NOT HOT ENOUGH OR TOO HOT
Internals have not been pre-heated. 1. Press an Dosing Button ensuring no capsule is
inside the coffee machine repeat 5 times; this will run
hot water through internal pipework.
2. Descale your machine. (See page 26)
Cup or mug is not pre-warmed. Warm cup (see page 16). You can also place your
cups to keep warm on the cup warming plate.
You may prefer your coffee extra hot or
cooler.
Increase/decrease temperature on temperature
memory settings (page 25).
POSSIBLE CAUSE(S) SOLUTION(S)
DOSING BUTTON ERRORS
What happens if I repeatedly
Press the Dosing Buttons while coffee is
being dispensed?
The capsule machine interrupts the dispensing of the
coffee prematurely.
The Buttons flash for a long time. When is
the capsule machine ready to use?
It takes a little time for the capsule machine to
achieve the optimum water temperature. Once it
does, the Buttons will illuminate and will be ready to
dispense coffee.
AFTER FROTHING MILK, MY MILK IS NOT FOAMY
Your milk is not cold or fresh enough. It is easier to make froth using fresh, cold semi-
skimmed milk.
The Steam Wand is blocked with milk
residue.
1. Clean Steam Wand and Nozzle and Descale your
machine. (See page 26)
2. If you are unable to unblock your Steam Wand
then Contact Dualit Customer Services on 01293
652500
My milk is burning. Reduce steam flow, rotate Steam Valve clockwise
between the steam and off position (See page 18) or
steam for a shorter period.
STEAM SPEED IS TOO HIGH
Steam Valve is fully open. Turn the Steam Valve clockwise to reduce the flow.
IF THE DOSING BUTTONS ARE NOT FUNCTIONING ON YOUR CAFÉPRO
The Navigation and Dosing buttons may
need resetting.
1. Unplug and replug your CaféPro into the mains.
2. CaféPro is in Lock Out, perform Descale your
machine. (See page 26)
3. Contact Dualit Customer Services on 01293
652500
CAFÉPRO TURNS OFF AUTOMATICALLY AFTER A PERIOD OF INACTIVITY
Machine has entered into Standby Mode
after 30 minutes which is an EU approval
requirement.
Press an OK Button to reactivate the machine. The
Buttons will flash and the machine will warm up,
ready for use. ALWAYS SWITCH OFF & UNPLUG
AFTER USE.
U
N
PL
U
G W
HEN NO
T
IN
U
SE
SW
ITCH OFF &
U
N
PL
U
G W
HEN NO
T
IN
U
SE
SW
ITCH OFF &