DTVS DTVS-1B, User Manual, Page: 29 / 32

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If you experience problems with this receiver or its installation, in the first instance please read
carefully the relevant sections of this User Manual and this Troubleshooting section.
Problem Possible cause What to do
Display on front panel not lit
Main lead unplugged Check mains lead
Main fuse blown Check fuse
Tuning failed or Database
empty or No signal found
Aerial is disconnected
Aerial is damaged / misaligned
Check aerial lead
Check aerial
Out of digital signal area Check with dealer
No picture or sound Program not broadcasting now Return to another channel
Mosaic blocks in picture or
picture freezes
Aerial may not be compatible Check aerial
Scrambled channel message Channel is scrambled Select an alternative channel
Forgotten channel lock code Use the override code(4000)
No response to remote control
Receiver off Plug in and turn on receiver
Handset not aimed correctly Aim handset at front panel
Front panel obstructed Check for obstructions
Remote control batteries are
inserted incorrectly
Check batteries direction
Handset batteries exhausted
Replace remote control
batteries
After moving the receiver
to another room, find can't
receive the digital reception
The aerial feed may come through
a distribution system which may
reduce the digital signal now
received by the receiver
Try a direct feed from the
antenna
Warning:
If this doesn’t work, contact a qualified repair technician, never attempt to repair the
receiver yourself.
Troubleshooting