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16
Issue
Reason
Solution
seat post makes noise while
riding
dirty / too little grease
small service
details, see
17.
seat clamp dirty
disassembling and cleaning the seat
clamp
seat post clamp dirty
remove the seat post, clean the
surfaces, apply grease or assembly
paste and install.
details, see
24.
the cause of the noise does not come from the seat post, but from
another component of the bicycle
cable runs rough
high actuating forces at the
remote lever
cable blocked
dirty / too little grease
small service
details, see
17.
cable or cable housing dirty or
defective
replace cable or cable housing.
details, see user manual at
www.dtswiss.com
guide of the remote lever
defective
replace remote lever
details, see user manual at www.
dtswiss.com
release piston jammed
disassemble the seat post
completely, clean all parts.
replace
.
details, see
24.
incorrect use of the seat post:
seat post is lowered under full
load
relieve the seat post briefly while
operating the remote lever
play of the remote lever
cable tension too low
increase tension of the cable.
guide of the remote lever
defective
replace remote lever
details, see user manual at
www.dtswiss.com
strong radial play in direction
of travel
excessive wear on the guides
disassemble the seat post
completely, clean all parts.
replace
details, see
24.
seat tube damaged
crash
disassemble seat post completely,
replace seat tube
*
.
details, see
24.
seat clamps damaged or
broken
crash
replace
.
seat clamp screw defective
wrong tool / torque exceeded
replace
seat clamp screws loosen
-
apply medium strength thread lock
on the seat clamp screws
In case of further issues or questions, please contact your dealer or a DT Swiss service center.
*
only available for DT Swiss Service Center