DSG Technology IP590, User Manual

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Chapter 2 Voice Mail System 20
Listening to Messages
If someone leaves a new message in your voice mailbox, the system will inform you by the
way of your personal message notification settings. The LCD on IP phones will show the
number of new messages and the Message lamp will be on. When you lift the handset, you
will hear two short dial tones. If your phone is an analog phone, you will hear two short dial
tones to alert you that you have new messages when you lift the handset.
1. Press Message button to access to the voice mailbox (For analog phones,
please press ##).
2. Enter your voice mailbox password and then press # (The default password is
blank).
3. The system will announce the number of messages you have. Follow the
system prompts and press 1 to play the new messages or press 2 to play the
old messages.
4. When listening to messages, you can use the following options to assist you in
reviewing your messages.
Replay: To play the message from the beginning again.
Save & Next: To save the message as an old message and continue to
play the next new message. If you don’t save the message as an old
message or delete it, the message would still be identified as a new
message.
Delete: To delete the message permanently and continue to play the
next message.
Envelope Info: To show the time when the message was received and to
show if it is a personal or urgent message.
Forward: The system allows you to record an annotation and transfer
the message to a mailbox or mailbox group; however, if it is a personal
message, it can’t be forwarded.
Reply: This option will be only available when the message was sent by
another mailbox. When you receive the message, you can record an
annotation and reply to the original message sender. The original
message will be appended to your replied message.