WARNING
Please Read Carefully
System Failures
This system has been carefully designed to be as effective as possible. There
are circumstances, however, involving fire, burglary, or other types of emer-
gencies where it may not provide protection. Any alarm system of any type
may be compromised deliberately or may fail to operate as expected for a
variety of reasons. Some but not all of these reasons may be:
■
■
■
■
■
Inadequate Installation
A security system must be installed properly in order to provide adequate pro-
tection. Every installation should be evaluated by a security professional to
ensure that all access points and areas are covered. Locks and latches on win-
dows and doors must be secure and operate as intended. Windows, doors,
walls, ceilings and other building materials must be of sufficient strength and
construction to provide the level of protection expected. A reevaluation must
be done during and after any construction activity. An evaluation by the fire
and/or police department is highly recommended if this service is available.
■
■
■
■
■
Criminal Knowledge
This system contains security features which were known to be effective at the
time of manufacture. It is possible for persons with criminal intent to develop
techniques which reduce the effectiveness of these features. It is important that
a security system be reviewed periodically to ensure that its features remain
effective and that it be updated or replaced if it is found that it does not provide
the protection expected.
■
■
■
■
■
Access by Intruders
Intruders may enter through an unprotected access point, circumvent a
sensing device, evade detection by moving through an area of insufficient
coverage, disconnect a warning device, or interfere with or prevent the
proper operation of the system.
■
■
■
■
■
Power Failure
Control units, intrusion detectors, smoke detectors and many other security
devices require an adequate power supply for proper operation. If a device
operates from batteries, it is possible for the batteries to fail. Even if the batter-
ies have not failed, they must be charged, in good condition and installed cor-
rectly. If a device operates only by AC power, any interruption, however brief,
will render that device inoperative while it does not have power. Power inter-
ruptions of any length are often accompanied by voltage fluctuations which
may damage electronic equipment such as a security system. After a power
interruption has occurred, immediately conduct a complete system test to en-
sure that the system operates as intended.
■
■
■
■
■
Failure of Replaceable Batteries
This system’s wireless transmitters have been designed to provide several years
of battery life under normal conditions. The expected battery life is a function
of the device environment, usage and type. Ambient conditions such as high
humidity, high or low temperatures, or large temperature fluctuations may re-
duce the expected battery life. While each transmitting device has a low bat-
tery monitor which identifies when the batteries need to be replaced, this monitor
may fail to operate as expected. Regular testing and maintenance will keep the
system in good operating condition.
■
■
■
■
■
Compromise of Radio Frequency (Wireless) Devices
Signals may not reach the receiver under all circumstances which could
include metal objects placed on or near the radio path or deliberate jam-
ming or other inadvertent radio signal interference.
■
■
■
■
■
System Users
A user may not be able to operate a panic or emergency switch possibly due to
permanent or temporary physical disability, inability to reach the device in
time, or unfamiliarity with the correct operation. It is important that all system
users be trained in the correct operation of the alarm system and that they
know how to respond when the system indicates an alarm.
■
■
■
■
■
Smoke Detectors
Smoke detectors that are a part of this system may not properly alert occupants of
a fire for a number of reasons, some of which follow. The smoke detectors may
have been improperly installed or positioned. Smoke may not be able to reach the
smoke detectors, such as when the fire is in a chimney, walls or roofs, or on the
other side of closed doors. Smoke detectors may not detect smoke from fires on
another level of the residence or building.
Every fire is different in the amount of smoke produced and the rate of
burning. Smoke detectors cannot sense all types of fires equally well. Smoke
detectors may not provide timely warning of fires caused by carelessness
or safety hazards such as smoking in bed, violent explosions, escaping
gas, improper storage of flammable materials, overloaded electrical cir-
cuits, children playing with matches or arson.
Even if the smoke detector operates as intended, there may be circum-
stances when there is insufficient warning to allow all occupants to escape
in time to avoid injury or death.
■
■
■
■
■
Motion Detectors
Motion detectors can only detect motion within the designated areas as
shown in their respective installation instructions. They cannot discrimi-
nate between intruders and intended occupants. Motion detectors do not
provide volumetric area protection. They have multiple beams of detec-
tion and motion can only be detected in unobstructed areas covered by
these beams. They cannot detect motion which occurs behind walls,
ceilings, floor, closed doors, glass partitions, glass doors or windows.
Any type of tampering whether intentional or unintentional such as mask-
ing, painting, or spraying of any material on the lenses, mirrors, win-
dows or any other part of the detection system will impair its proper
operation.
Passive infrared motion detectors operate by sensing changes in tempera-
ture. However their effectiveness can be reduced when the ambient tem-
perature rises near or above body temperature or if there are intentional or
unintentional sources of heat in or near the detection area. Some of these
heat sources could be heaters, radiators, stoves, barbeques, fireplaces,
sunlight, steam vents, lighting and so on.
■
■
■
■
■
Warning Devices
Warning devices such as sirens, bells, horns, or strobes may not warn
people or waken someone sleeping if there is an intervening wall or
door. If warning devices are located on a different level of the residence
or premise, then it is less likely that the occupants will be alerted or
awakened. Audible warning devices may be interfered with by other
noise sources such as stereos, radios, televisions, air conditioners or
other appliances, or passing traffic. Audible warning devices, however
loud, may not be heard by a hearing-impaired person.
■
■
■
■
■
Telephone Lines
If telephone lines are used to transmit alarms, they may be out of service or busy
for certain periods of time. Also an intruder may cut the telephone line or defeat
its operation by more sophisticated means which may be difficult to detect.
■
■
■
■
■
Insufficient Time
There may be circumstances when the system will operate as intended, yet
the occupants will not be protected from the emergency due to their inability
to respond to the warnings in a timely manner. If the system is monitored,
the response may not occur in time to protect the occupants or their belong-
ings.
■
■
■
■
■
Component Failure
Although every effort has been made to make this system as reliable as possible,
the system may fail to function as intended due to the failure of a component.
■
■
■
■
■
Inadequate Testing
Most problems that would prevent an alarm system from operating as in-
tended can be found by regular testing and maintenance. The complete
system should be tested weekly and immediately after a break-in, an at-
tempted break-in, a fire, a storm, an earthquake, an accident, or any kind
of construction activity inside or outside the premises. The testing should
include all sensing devices, keypads, consoles, alarm indicating devices
and any other operational devices that are part of the system.
■
■
■
■
■
Security and Insurance
Regardless of its capabilities, an alarm system is not a substitute for
property or life insurance. An alarm system also is not a substitute for
property owners, renters, or other occupants to act prudently to prevent
or minimize the harmful effects of an emergency situation.
product under this warranty after a reasonable number of attempts
will be limited to a replacement of the product, as the exclusive
remedy for breach of warranty. Under no circumstances shall Digi-
tal Security Controls Ltd. be liable for any special, incidental, or
consequential damages based upon breach of warranty, breach of
contract, negligence, strict liability, or any other legal theory. Such
damages include, but are not limited to, loss of profits, loss of the
product or any associated equipment, cost of capital, cost of substi-
tute or replacement equipment, facilities or services, down time,
purchaser’s time, the claims of third parties, including customers,
and injury to property.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu
of any and all other warranties, whether expressed or implied
(including all implied warranties of merchantability or fitness
for a particular purpose) And of all other obligations or liabili-
ties on the part of Digital Security Controls Ltd. Digital Security
Controls Ltd. neither assumes nor authorizes any other person
purporting to act on its behalf to modify or to change this war-
ranty, nor to assume for it any other warranty or liability con-
cerning this product.
This disclaimer of warranties and limited warranty are gov-
erned by the laws of the province of Ontario, Canada.
WARNING: Digital Security Controls Ltd. recommends that the
entire system be completely tested on a regular basis. However,
despite frequent testing, and due to, but not limited to, criminal
tampering or electrical disruption, it is possible for this product
to fail to perform as expected.
Installer’s Lockout
Any products returned to DSC which have the Installer’s Lock-
out option enabled and exhibit no other problems will be sub-
ject to a service charge.
Out of Warranty Repairs
Digital Security Controls Ltd. will at its option repair or replace
out-of-warranty products which are returned to its factory accord-
ing to the following conditions. Anyone returning goods to Digital
Security Controls Ltd. must first obtain an authorization number.
Digital Security Controls Ltd. will not accept any shipment what-
soever for which prior authorization has not been obtained.
Products which Digital Security Controls Ltd. determines to be re-
pairable will be repaired and returned. A set fee which Digital Se-
curity Controls Ltd. has predetermined and which may be revised
from time to time, will be charged for each unit repaired.
Products which Digital Security Controls Ltd. determines not to
be repairable will be replaced by the nearest equivalent product
available at that time. The current market price of the replace-
ment product will be charged for each replacement unit.
LIMITED WARRANTY
Digital Security Controls Ltd. warrants the original purchaser that
for a period of twelve months from the date of purchase, the prod-
uct shall be free of defects in materials and workmanship under
normal use. During the warranty period, Digital Security Controls
Ltd. shall, at its option, repair or replace any defective product
upon return of the product to its factory, at no charge for labour
and materials. Any replacement and/or repaired parts are warranted
for the remainder of the original warranty or ninety (90) days,
whichever is longer. The original owner must promptly notify Digi-
tal Security Controls Ltd. in writing that there is defect in material
or workmanship, such written notice to be received in all events
prior to expiration of the warranty period.
International Warranty
The warranty for international customers is the same as for any
customer within Canada and the United States, with the excep-
tion that Digital Security Controls Ltd. shall not be responsible for
any customs fees, taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in
question to the point of purchase. All authorized distributors and
dealers have a warranty program. Anyone returning goods to Digi-
tal Security Controls Ltd. must first obtain an authorization num-
ber. Digital Security Controls Ltd. will not accept any shipment
whatsoever for which prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship re-
lating to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earthquake
or lightning;
• damage due to causes beyond the control of Digital Security Con-
trols Ltd. such as excessive voltage, mechanical shock or water
damage;
• damage caused by unauthorized attachment, alterations, modifi-
cations or foreign objects;
• damage caused by peripherals (unless such peripherals were sup-
plied by Digital Security Controls Ltd.);
• defects caused by failure to provide a suitable installation envi-
ronment for the products;
• damage caused by use of the products for purposes other than
those for which it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or improper
application of the products.
Digital Security Controls Ltd.’s liability for failure to repair the
firealarmresources.com
