Troubleshooting
1. The
Urosensor
™
does not trigger the alarm when tested prior to use. This
means either:
a. The batteries in the alarm need replacing.
To replace the batteries:
•
Remove the back of the alarm casing by separating the two raised areas on
the side of the alarm. This is easy to do by putting any rigid item between
them and twisting gently.
• Take care not to touch the internal circuitry.
•
Insert 4 new LR44 button batteries in the direction indicated by the diagram
inside the alarm.
b. The
Urosensor
™
has worn out or has broken wires due to wear and tear.
NOTE:
Just as the earphones of on an i-phone or i-pod need replacing the
Urosensor
™
will also need to be replaced over time.
At any time you can test the functioning of the
Urosensor
™
by plugging the
Urosensor
™
into the alarm and slowly dipping the sensor into a glass of hot
water starting with the first set of raised black detecting bars on the sensor.
Note how many raised black detecting bars need to be inserted before the alarm
triggers. If more than 6 pairs of bars need to be inserted it is time to replace the
Urosensor
™
.
2. The child unplugs the
Urosensor
™
during the night.
In this case it can be helpful to put a rubber band tightly around the alarm with
the
Urosensor
™
cord under the rubber band.
3. The batteries are rusty.
This is not caused by faulty batteries. It is caused by water having entered
inside the alarm casing e.g. by being put though the washing machine. If the
batteries have got wet it is also likely the circuitry in the alarm will be damaged
and the alarm will need to be replaced.
4. The alarm has suddenly lost its volume.
Sudden lowering of the volume will be due to interference with the buzzer.
This is not a warranty issue.
