Draytek Vigor2865 Series Quick Start Manual Download

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2.4G / 5G

(Wireless LAN)

2.4G: 2.4GHz Access Point is active
5G: 5GHz Access Point is active

Off

Wireless Access point is inactive

Blinking

2.4GHz/5GHz LED will blink slowly when
transmitting over that interface
ACT & WLAN LEDs blink rapidly when WPS is
ready for WPS clients to connect. After 2
minutes, the router will disable WPS pairing
mode

DMZ

DMZ Port is enabled

Off

DMZ Port is not enabled

Blinking

Data is being transmitted through DMZ Port

LED on Connector

WAN2
/ P6

Left
LED

Ethernet WAN (RJ45) is connected

Off

Ethernet WAN is disconnected

Blinking

Data is transmitting (sending/receiving)

Right
LED

The port is connected with 1000Mbps

Off

The port is connected with 10/100Mbps

LAN
P1~P5

Left
LED

Ethernet LAN (RJ45) is connected

Off

Ethernet LAN is disconnected

Blinking

Data is transmitting (sending/receiving)

Right
LED

The port is connected with 1000Mbps

Off

The port is connected with 10/100Mbps

The port “

WAN2 / P6

” is switchable. It can be used for LAN connection or WAN

connection according to the settings configured in WUI.

Summary of Contents for Vigor2865 Series

Page 1: ...i d ...

Page 2: ...m Ireland For updates and support visit www draytek co uk Date April 28 2020 Note Product specification is subject to continuous evolution which may not always be reflected in current documentation For the formal specification and details of the supported features of your product please refer only to the web site at www draytek co uk ...

Page 3: ... the date of purchase from a DrayTek authorized dealer in the UK Ireland Please keep your purchase receipt in a safe place as it serves as proof of date of purchase During the warranty period and upon proof of purchase should the product have indications of failure due to faulty workmanship and or materials we will at our discretion repair or replace the defective products or components without ch...

Page 4: ...ll be model dependent 1 2 3 4 5 6 7 8 9 A Manufacturer CWT CWT CWT CWT CWT APD APD APD APD B Address No 222 Sec 2 Nankan Rd Lujhu Township Taoyuan County 338 Taiwan No 222 Sec 2 Nankan Rd Lujhu Township Taoyuan County 338 Taiwan No 222 Sec 2 Nankan Rd Lujhu Township Taoyuan County 338 Taiwan No 222 Sec 2 Nankan Rd Lujhu Township Taoyuan County 338 Taiwan No 222 Sec 2 Nankan Rd Lujhu Township Taoyu...

Page 5: ...Compatibility For all models please check that you have been supplied with a device intended for your geographic region and networks Hardware and software varies by region as well as local support and warranty services To be sure of compatibility and local support ensure that you are buying the correct product through authorized channels The outside of the product s box will state the region compa...

Page 6: ... Setup Configuration 13 4 1 Accessing the Router Web Interface 13 4 2 WAN1 ADSL and VDSL2 Connection Setup 16 4 2 1 PPPoE connection with VDSL and 35b 16 4 2 2 DHCP Static IP connection with VDSL and 35b 19 4 2 3 PPPoA connection with ADSL ADSL2 22 4 3 WAN2 Ethernet Connection Setup 23 4 3 1 PPPoE 24 4 3 2 Static or Dynamic IP 25 4 4 LTE Modem Setup LTE models only 26 5 Getting Further Help 30 5 1...

Page 7: ...outer Quick Start Guide This document RJ 11 to RJ 11 Cable Annex A Connects to your DSL line RJ 45 Cable Ethernet Connects to your PC or Switch or Antenna Magnetic Base L models Antenna ac ax models UK type Power Adapter The maximum power consumption is 28 Watts ...

Page 8: ...rvice is inactive USB On USB device is connected and ready for use Off No USB device is connected Blinking Data is being transmitted over USB LTE LTE models only On LTE internet is connected and ready for use Off LTE modem is not detected or has serious problem e g no SIM card SIM pin error SIM deactivated etc Blinking Slowly LTE modem is connecting Quickly Data is being transmitted over LTE DSL O...

Page 9: ...transmitted through DMZ Port LED on Connector WAN2 P6 Left LED On Ethernet WAN RJ45 is connected Off Ethernet WAN is disconnected Blinking Data is transmitting sending receiving Right LED On The port is connected with 1000Mbps Off The port is connected with 10 100Mbps LAN P1 P5 Left LED On Ethernet LAN RJ45 is connected Off Ethernet LAN is disconnected Blinking Data is transmitting sending receivi...

Page 10: ...WPS is enabled in the router s web interface press this button for more than 2seconds to enable WPS pairing mode Factory Reset Restore the default settings Usage Turn on the router ACT LED is blinking Press gently and hold for more than 5 seconds When the ACT LED blinks rapidly release the button and the router will restart with its factory default configuration USB1 2 USB Connector for a USB 3G 4...

Page 11: ...antennas PWR Connector for the power adapter ON OFF Power Switch Turns the unit on or off SMA Antenna Connector for installing LTE antennas LTE models only Dual SIM Slot SIM1 SIM2 LTE models only Standard size SIM card slot Mini or Micro SIMs will require a SIM card adapter not included to fit See Section 3 2 for more information on fitting a SIM card ...

Page 12: ...Off The phone connected to this port is on hook Blinking A phone call is incoming 2 4G 5G Wireless LAN On 2 4G 2 4GHz Access Point is active 5G 5GHz Access Point is active Off Wireless Access point is inactive Blinking 2 4GHz 5GHz LED will blink slowly when transmitting over that interface ACT WLAN LEDs blink rapidly when WPS is ready for WPS clients to connect After 2 minutes the router will disa...

Page 13: ... enable WPS pairing mode Factory Reset Restore the default settings Usage Turn on the router ACT LED is blinking Press gently and hold for more than 5 seconds When the ACT LED blinks rapidly release the button and the router will restart with its factory default configuration USB1 2 Connector for a USB 3G 4G modem storage printer or USB Thermometer WAN2 P6 RJ 45 Gigabit Ethernet connector for WAN ...

Page 14: ...t into your phone line socket on the wall and you won t have a separate microfilter splitter WAN2 Connections Connect the cable Modem DSL Modem Media Converter to the WAN port of router with Ethernet cable RJ 45 2 LAN Connections Connect a LAN port of the router to your computer or switch 3 Wireless Antennas Screw the supplied wireless antennas on to the antenna connectors on the back of the route...

Page 15: ...only a single antenna can be installed use the LTE antenna connector adjacent to the power switch highlighted below Before installing the SIM card turn the router off It should not be fitted while the router is powered on When installing a SIM card into the router un screw and remove the SIM card slot cover When inserted the SIM card contacts should be facing downwards with the notch on the left s...

Page 16: ...ng downwards like so Vigor2865 LTE routers have two types of antenna connector the LTE modem black antennas use the inner SMA antenna connectors The Wireless LAN white antennas use the outer RP SMA antenna connectors These must be installed onto the correct antenna connectors for normal LTE signal and normal Wireless LAN functionality The supplied antennas should be installed to the connectors as ...

Page 17: ... A template is provided in the Vigor router packaging box to enable you to space the screws correctly on the wall 2 Place the template on the wall in the desired position and drill holes through the cardboard template at the marked points 3 Fit screws into the wall using the appropriate type of wall plug for the wall material Note The recommended drill diameter is 6 5mm 1 4 4 With the screws insta...

Page 18: ...rmly and cannot be removed pushed back or fall off the bracket accidentally The router must be fitted into the bracket before you fix the bracket into your rack To fit it correctly locate the groove around the edge of the front panel of the router The front of the RM1 bracket slides into this groove therefore preventing the router from moving once fitted Once the router has been dropped into the g...

Page 19: ...range For details on how to change this please refer to the Trouble Shooting section in the User Guide 4 4 1 1 A Ac cc ce es ss si in ng g t th he e R Ro ou ut te er r W We eb b I In nt te er rf fa ac ce e Open a web browser on your PC and type https 192 168 1 1 The https prefix ensures that your connection is encrypted using SSL so that your session data cannot be intercepted Without that prefix ...

Page 20: ... appears because the router s default certificate is self signed rather than issued to you by a certificate authority who has verified your identity A self signed certificate means that you cannot verify the identity of the server but as it s your own local router that shouldn t be an issue your connection is still encrypted The router login prompt will then request a username and password to allo...

Page 21: ...successful login the router will display the Dashboard which shows a summary of the router model WAN status front panel port status and other information Note We recommend configuring a secure password when first logging in to the router s administration interface The router s administration password can be changed from System Maintenance Administrator Password ...

Page 22: ...th VDSL and 35b If your Internet connection uses VDSL2 and your ISP does not supply or require a Username and Password to connect to the Internet go to section 4 2 2 DHCP Static IP connection with VDSL and 35b If your Internet connection uses ADSL or ADSL2 and your ISP has supplied you with a Username and Password to connect to the Internet go to section 4 2 3 PPPoA connection with ADSL ADSL2 4 4 ...

Page 23: ...etwork this tag value may differ Please check with your ISP or the DrayTek UK Knowledgebase for ISP specific guides The DSL mode can be set to VDSL2 only but this is not required Click OK on that page to apply the changes 3 Go to WAN Internet Access Set the WAN1 Access Mode to PPPoE PPPoA then click the Details Page button to proceed 4 On the PPPoE PPPoA settings tab Select the Enable radio button...

Page 24: ...router will then prompt to restart Click OK to restart the router 5 Once the router has restarted the Online Status Physical Connection page will display the VDSL information and PPP connection status If the WAN1 section shows an IP address it has connected to the internet successfully Note If the WAN 1 IP address displayed begins with 172 16 x x it s possible that the ISP has not accepted the sup...

Page 25: ...etting to 101 if you re in the UK Set the Tag value setting to 10 if you re in Ireland The DSL mode can be set to VDSL2 only but this is not required Click OK on that page to apply the changes Note These VLAN tag values are required to connect to ISPs that operate on the Openreach or OpenEir VDSL2 networks if your ISP operates on a different VDSL2 network this tag value may differ Please check wit...

Page 26: ...gs Select the Enable option and select Obtain an IP address automatically which will obtain an IP from the ISP using DHCP If your ISP has provided a static IP range with a Network address and a Subnet Mask specify that with the Specify an IP address option Click OK on this page to apply the changes and the router will then prompt to restart Click OK to restart the router ...

Page 27: ...he router has restarted the Online Status Physical Connection page will display the VDSL information and PPP connection status If the WAN1 section shows an IP address it has connected to the internet successfully ...

Page 28: ...hese The Modulation setting can be left on its default of Multimode which will auto detect the correct ADSL type to use Select the Enable radio button at the top of the page to ensure that the PPPoE interface is enabled Input the username into the Username field and password in the Password field as required The Service Name does not need to be specified If your ISP has provided a static IP addres...

Page 29: ...plied by your ISP 4 4 3 3 W WA AN N2 2 E Et th he er rn ne et t C Co on nn ne ec ct ti io on n S Se et tu up p The WAN2 interface of the Vigor 2865 router can connect to a modem such as the Vigor 130 VDSL2 to Ethernet modem an ISP supplied router or another network with an Internet connection If you are using a modem and your ISP has supplied you with a Username and Password to connect to the Inte...

Page 30: ...rname field and password in the Password field as required The Service Name does not need to be specified If your ISP has provided a static IP address that can be specified by setting the Fixed IP setting to Yes and entering the IP in the Fixed IP Address field Click OK on that page to save the settings and the router will then prompt to restart allow it to restart to properly apply the changes On...

Page 31: ...e ISP with DHCP If your ISP has provided a static IP range with a Network address and a Subnet Mask specify that with the Specify an IP address option Click OK on this page to apply the changes and the router will then prompt to restart Click to restart the router Once the router has restarted log back into the web interface and select Online Status Physical connection if it has connected the rele...

Page 32: ...le others may require that and a username and password If those details are not set the mobile network may reject the connection attempts of the Vigor LTE router which will result in the router showing no signal no IP address To configure the LTE WAN interface on the router it is first necessary to fit the SIM card in the router refer to section 3 2 for details of SIM card and antenna installation...

Page 33: ...For instance in the example below if either WAN1 or WAN2 are offline the LTE WAN interface will become active Select All of the selected WAN if the LTE connection will come online only when all of the WAN interfaces selected are offline Click OK to save those changes Go to WAN Internet Access Set the Access Mode to 3G 4G LTE Modem DHCP Mode and click the Details Page button On the Details for the ...

Page 34: ...if required by the ISP Authentication Select PAP or CHAP Select PAP Only if your ISP requires it Click OK to save and apply those settings Go to the Dashboard to check the network connection state under the LTE Status section The Online Status Physical Connection page will show connection details for the LTE WAN interface If the details show in red text the LTE internet connection is down When the...

Page 35: ...29 Additional details on the LTE modem status can be found under LTE Status ...

Page 36: ...enhanced services see www draytek co uk vigorcare You should keep your proof of purchase original invoice safely in case warranty or other service is ever required 5 5 1 1 A Ad dd di it ti io on na al l F Fe ea at tu ur re e S Se et tu up p This is a quick setup guide to get you online with your new router Your Vigor 2865 series router is capable of very much more and has a plethora of other featu...

Page 37: ... ur ri it ty y R Ro ou ut te er r B Be es st t P Pr ra ac ct ti ic ce e Your router is the gateway to an entire business network and data Even the best security equipment requires correct usage in order to ensure that its features are effective There are many simple practices that every router user should adopt to help reduce the risk to their network or business as well as some very common and si...

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