background image

4

Caution Statements

DSE 2 PLUS | 2

Instruction Manual 

Rev: 20140

���

Table of Contents

IMPORTANT SAFETY INSTRUCTIONS...................................................................................................................................................... 2

SPECIFICATIONS............................................................................................................................................................................................ 4

GENERAL DESCRIPTION.............................................................................................................................................................................. 6

FEATURES........................................................................................................................................................................................................ 6

INSTALLATION AND MOUNTING .............................................................................................................................................................. 6

REAR PANEL CONNECTIONS ..................................................................................................................................................................... 7

ETHERNET ACCESS....................................................................................................................................................................................... 8

SETUP AND PROGRAMMING ................................................................................................................................................................... 10

FIRMWARE UPDATE.................................................................................................................................................................................... 1

5

SERVICE / IF YOU NEED TO CALL FOR HELP ........................................................................................................................................ 1

8

WARRANTY .............................................................................................................................................................................................................. 19

 

Caution Statements:

WARNING:  

TO PREVENT FIRE OR ELECTRICAL

 

SHOCK, DO NOT EXPOSE TO RAIN OR MOISTURE.

 

A product and cart  combination 

should be moved 

with care.

 

Quick stops, excessive force and uneven surfaces may 
cause the product and cart combination to overturn.

 

The 

lightning flash with arrow head symbol, within an 

equilateral triangle

, is intended to alert the  user to 

the presence  of uninsulated  "dangerous voltage"
within  the product's  enclosure that may be  of 
sufficient  magnitude to constitute a risk  of  electric 
shock to persons.

 

The exclamation point within an equilateral triangle 

is intended  to  alert  the  user to the  presence  of 
important  operating  and  maintenance  (servicing) 
instructions in the  literature  accompanying  the 
product.

  WARNING: 

THE SOCKET-OUTLET SHALL BE INSTALLED NEAR THE EQUIPMENT AND SHALL BE EASILY ACCESSIBLE.

 

WARNING: 

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR 

MOISTURE.  DO NOT OPEN THE CABINET, REFER SERVICING TO QUALIFIED PERSONNEL ONLY.

 

CAUTION: 

TO PREVENT ELECTRIC SHOCK, DO NOT USE THIS (POLARIZED) PLUG WITH AN EXTENSION CORD 

RECEPTACLE OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE 

EXPOSURE.

 

ATTENTION:  

POUR PREVENIR LES CHOCS ELECTRIQUES, NE PAS UTILISER CETTE FICHE POLARISEE AVEC UN

 

PROLONGATEUR, UNE PRISE DE COURANT OU UNE AUTRE SORTIE DE COURANT, SAUF SI LES LAMES

 

PEUVENT ETRE INSEREES A FOND SANS EN LAISSER AUCUNE PARTIE A DECOUVERT.

 

Important Safety Instructions:

1.

Read Instructions: 

All the safety and operating instructions should be read before the product is operated.

2.

Retain Instructions: 

The safety and operating instructions should be retained for future reference.

3.

Heed Warnings: 

All warnings on the product and in the operating instructions should be adhered to.

4.

Follow Instructions: 

All operating and use instructions should be followed.

5.

Cleaning: 

Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleansers. Use a damp cloth for cleaning.

6.

Attachments: 

Do not use attachments that are not recommended by the product manufacturer as they may cause hazards.

7.

Water  and Moisture: 

Do not  use  this product  near  water—for example, near a bathtub, wash bowl, kitchen  sink or laundry tub; in a wet basement;

or near a swimming pool; and the like.

8. Accessories:

Do not place this  product  on  an  unstable cart,  stand,  tripod,  bracket,  or  table. The  product  may  fall,  causing  serious  injury  to  a  child or 

adult, and serious damage to  the  product.  Use only  with  a  cart,  stand,  tripod,  bracket,  or  table  recommended  by  the manufacturer,  or  sold  with the 

Important Safety Instructions

DSE 2 PLUS | 3 

Instruction Manual

product. Any mounting of the product  should follow  the  manufacturer's  instructions,  and  should  use a mounting accessory recommended by the 

manufacturer.

 

9.

A product and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the  product  and  cart combination 
to overturn.

 

10. Ventilation: 

Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating, 

and  these  openings  must  not be blocked or covered. The openings  should  never be blocked by placing  the product on a bed,  sofa,  rug, or similar 

surface. This product  should  not be placed in a built-in  installation  such as bookcase or rack  unless proper ventilation is provided or the manufacturer's 

instructions have been adhered to.

 

11. Power Sources: 

This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power 

supplied to your home, consult your product dealer or local power company. For products intended to operate from battery power, or other sources, refer to the 

product's operating instructions.

 

12. Grounding or Polarization: 

This product may be equipped  with a polarized  alternating-current  line  plug (a plug having  one  blade  wider  than  the 

other). This  plug will fit into the power outlet only one way. This is a safety feature. If you are unable to insert the  plug fully  into the outlet, try reversing 

the  plug. If the  plug  should  still  fail to fit, contact your  electrician to replace your  obsolete  outlet. Do not  defeat  the  safety  purpose of the  polarized 

plug. Alternate Warnings – If this product is equipped with a three-wire grounding- type plug, a plug having a third (grounding) pin, the plug will only fit 

into a grounding-type power outlet. This is a safety feature. If you are unable to insert  the  plug  into  the  outlet, contact your  electrician to replace your 

obsolete outlet. Do not defeat the safety purpose of the grounding-type plug.

 

13. Outdoor Antenna Grounding: If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is

grounded so as to provide some protection against voltage surges and built-up static charges.  Article 810 of the National Electrical Code,

ANSI/NFPA 70, provides information with regard to proper grounding of the mast and supporting structure, grounding of the lead-in wire

to an antenna discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and

requirements for the grounding electrode.

14. Power-Cord Protection: 

Power-supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, 

paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the product.

15. Lightning:

For added protection for this product during a lightning storm, or when it is left unattended  and  unused for long periods of time, unplug it 

from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product due to lightning and power-line surges.

16. Power  Lines: 

An  outside  antenna system should  not be located in the  vicinity of overhead power lines,  other  electric  light or power circuits, where it 

can  fall  into such power lines or circuits. When  installing an outside  antenna system, extreme care should be taken to keep from touching  such power 

lines or circuits as contact with them may be fatal.

17. Overloading: 

Do not overload wall outlets, extension cords, or integral convenience receptacles as this can result in a risk of fire or electric shock.

18. Object and Liquid Entry: 

Never push objects of any kind into this product through openings as they may touch dangerous voltage points or short-out

parts that could result in a fire or electric shock. Never spill liquid of any kind on the product.

19. Servicing: 

Do  not  attempt  to  service this  product  yourself  as  opening  or  removing  covers  may  expose you  to  dangerous  voltage  or  other  hazards.

Refer all servicing to qualified service personnel.

20. Damage Requiring Service: 

Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

a) When the power-supply cord or plug is damaged,
b) If liquid has been spilled, or objects have fallen into the product,

c) If the product has been exposed to rain or water,

d) If the product does not operate normally by following the operating instructions.

Adjust  only  those controls  that are covered by the  operating  instructions as an improper  adjustment of other controls may result in damage  and  will 

often require extensive work by a qualified technician to restore the product to its  normal  operation, e. If the product  has been dropped or damaged 

in any way, and f. When the product exhibits a distinct change in performance—this indicates a need for service.

21. Replacement  Parts: 

When replacement  parts are required, be sure the  service technician  has  used replacement  parts  specified by the  manufacturer 

or have the same characteristics as the original part. Unauthorized substitutes may result in fire, electric shock or other hazards.

22. Safety  Check: 

Upon completion of any service or repairs to this product, ask  the  service technician to perform  safety checks to determine  that the

product is in proper operating condition.

23. Wall or Ceiling Mounting: 

The product should be mounted to a wall or ceiling only as recommended by the manufacturer.

DSE 2 PLUS | 2

Instruction Manual 

Rev: 20140

���

Table of Contents

IMPORTANT SAFETY INSTRUCTIONS...................................................................................................................................................... 2

SPECIFICATIONS............................................................................................................................................................................................ 4

GENERAL DESCRIPTION.............................................................................................................................................................................. 6

FEATURES........................................................................................................................................................................................................ 6

INSTALLATION AND MOUNTING .............................................................................................................................................................. 6

REAR PANEL CONNECTIONS ..................................................................................................................................................................... 7

ETHERNET ACCESS....................................................................................................................................................................................... 8

SETUP AND PROGRAMMING ................................................................................................................................................................... 10

FIRMWARE UPDATE.................................................................................................................................................................................... 1

5

SERVICE / IF YOU NEED TO CALL FOR HELP ........................................................................................................................................ 1

8

WARRANTY .............................................................................................................................................................................................................. 19

Caution Statements:

WARNING: 

TO PREVENT FIRE OR ELECTRICAL

SHOCK, DO NOT EXPOSE TO RAIN OR MOISTURE.

A product and cart  combination 

should be moved 

with care.

Quick stops, excessive force and uneven surfaces may
cause the product and cart combination to overturn.
The

lightning flash with arrow head symbol, within an

equilateral triangle

, is intended to alert the user to

the presence of uninsulated "dangerous voltage"
within the product's enclosure that may be of
sufficient magnitude to constitute a risk of electric
shock to persons.

The exclamation point within an equilateral triangle

is intended  to alert  the  user to the presence of 
important  operating and  maintenance  (servicing) 
instructions in the  literature accompanying the
product.

WARNING: 

THE SOCKET-OUTLET SHALL BE INSTALLED NEAR THE EQUIPMENT AND SHALL BE EASILY ACCESSIBLE.

WARNING: 

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR 

MOISTURE.  DO NOT OPEN THE CABINET, REFER SERVICING TO QUALIFIED PERSONNEL ONLY.

CAUTION: 

TO PREVENT ELECTRIC SHOCK, DO NOT USE THIS (POLARIZED) PLUG WITH AN EXTENSION CORD

RECEPTACLE OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE

EXPOSURE.

ATTENTION: 

POUR PREVENIR LES CHOCS ELECTRIQUES, NE PAS UTILISER CETTE FICHE POLARISEE AVEC UN

PROLONGATEUR, UNE PRISE DE COURANT OU UNE AUTRE SORTIE DE COURANT, SAUF SI LES LAMES

PEUVENT ETRE INSEREES A FOND SANS EN LAISSER AUCUNE PARTIE A DECOUVERT.

Important Safety Instructions:

1.

Read Instructions: 

All the safety and operating instructions should be read before the product is operated.

 

2.

Retain Instructions: 

The safety and operating instructions should be retained for future reference.

 

3.

Heed Warnings: 

All warnings on the product and in the operating instructions should be adhered to.

 

4.

Follow Instructions: 

All operating and use instructions should be followed.

 

5.

Cleaning: 

Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleansers. Use a damp cloth for cleaning.

 

6.

Attachments: 

Do not use attachments that are not recommended by the product manufacturer as they may cause hazards.

 

7.

Water  and Moisture: 

Do  not  use  this product  near  water—for  example,  near a bathtub,  wash bowl, kitchen  sink or laundry  tub; in a wet basement;

or near a swimming pool; and the like.

8. Accessories: 

Do not place this  product  on  an  unstable  cart,  stand,  tripod,  bracket,  or  table. The  product  may  fall,  causing  serious  injury  to  a  child or 

adult, and serious damage to  the  product.  Use  only  with  a  cart,  stand,  tripod,  bracket,  or  table  recommended  by  the  manufacturer,  or  sold  with the 

Summary of Contents for MEQ1000B

Page 1: ... w dual input bays Program Acquisition Modules DTD1000A 1002512A Digital Tuner and Demodulator Module 8VSB QAM SDM1000 1002576 Satellite Tuner and Demodulator Module QPSK 8PSK IPI1000 1002608 IP Input Module GigE ASII 1002397 ASI Input Module w loop thru MPEG Encoder Modules SDE24A 1002514A SD Dual Video Encoder Module HDE24A 1002515A HD Video Encoder Module SDI24A 1002516A SDI Video Encoder Modul...

Page 2: ...ering or disassembly is prohibited Purchase Location Name Purchase Location Telephone Number MEQ1000B Serial Number Manual Revision This is the first release of the instruction manual for MEQ1000B using a firmware release version of 1 0 For more information regarding product firmware releases please visit our website at www rldrake com You may also contact Technical Assistance at 937 746 6990 or b...

Page 3: ... TAB 14 MODULE IPI1000 IP INPUT MODULE 14 MODULE DTD1000A DEMODULATOR MODULE 15 MODULE SDI24A ENCODER MODULE 16 MODULE ASII ASI INPUT MODULE 17 MODULE SDE24A ENCODER MODULE 18 MODULE HDE24A ENCODER MODULE 20 MODULE SDM1000 SATELLITE DEMODULATOR MODULE 22 MULTIPLEX TAB 24 CHANNELS TAB 26 OUTPUT TAB 27 EAS DTA TAB 28 SYSTEM CONFIGURATION TAB 30 LOG TAB 31 ADMIN SCREEN 32 FIRMWARE UPDATE TAB 33 SERVI...

Page 4: ...r or other sources refer to the product s operating instructions 12 Grounding or Polarization This product may be equipped with a polarized alternating current line plug a plug having one blade wider than the other This plug will fit into the power outlet only one way This is a safety feature If you are unable to insert the plug fully into the outlet try reversing the plug If the plug should still...

Page 5: ...ect the antenna or cable system This will prevent damage to the product due to lightning and power line surges 16 Power Lines An outside antenna system should not be located in the vicinity of overhead power lines other electric light or power circuits where it can fall into such power lines or circuits When installing an outside antenna system extreme care should be taken to keep from touching su...

Page 6: ...IRC or Broadcast RF INPUT LEVEL RANGE 8VSB 84dBm to 15dBm 64 QAM 78dBm to 15dBm 256 QAM 72dBm to 15dBm VIDEO INPUTS SD SDI HD SDI 1x 75 ohm HD SDI capable input AUDIO INPUTS RCA TYPE L R 1x 1Vrms nominal 3 5Vrms maximum SDI EMBEDDED AUDIO Supports PCM uncompressed digital audio from SDI VIDEO OPTIONS INPUT VIDEO MODES 480i 720x480 30 fps SUPPORTED 576i 720x576 25 fps 720p 69Hz 1280x720 60 fps 1080...

Page 7: ... Advanced Simple High BITRATE Up to 19Mbps depends on input format AUDIO OPTIONS ENCODER FORMAT Dolby Digital AC 3 or MPEG1 Layer 2 OUTPUT BITRATE 128 192 320 384kbps ANALOG INTERFACE Composite Video Inputs 2 composite inputs one for each program source Component Video Input Level 1 Volt p p 3 dB Audio Inputs for 2 Programs RCA type for L R audio channels 2 sets Audio Input Level 1 Vrms audio gain...

Page 8: ...mpanying the product E INSTALLED NEAR THE EQUIPMENT AND SHALL BE EASILY ACCESSIBLE OR ELECTRIC SHOCK DO NOT EXPOSE THIS PRODUCT TO RAIN OR HE CABINET REFER SERVICING TO QUALIFIED PERSONNEL ONLY DO NOT USE THIS POLARIZED PLUG WITH AN EXTENSION CORD ET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE LECTRIQUES NE PAS UTILISER CETTE FICHE POLARISEE AVEC UN DE COURANT OU UNE AUTRE SORTIE DE C...

Page 9: ...the MEQ1000B multiplexer internally where they are MPEG program filtered multiplexed and groomed Programs among the total group from input Slot 1 and input Slot 2 may be selected or not selected by the operator to be sent to the QAM modulator Each input must contain no more than 20 programs and a maximum of 20 programs per input may be selected Also the total bitrate of the selected programs must ...

Page 10: ...sent in the encoder settings Status LED The Status LED will blink continually after the IP Reset button has been held and the default IP credentials take effect Power The LED is illuminated when the power is ON REAR PANEL RF Output Single QAM channel output 61 dBmV maximum and adjustable from 54 to 1002 MHz EAS input Supplied via the ASI input and selected by contact closure of EAS terminal Module...

Page 11: ...11 This page is intentionally left blank ...

Page 12: ...P address 172 16 80 2 Subnet mask 255 255 255 0 No need to enter a value for the Default Gateway for local access Click OK to close the dialog box Now your computer is ready to communicate with the unit 2 The following steps explain how to do this for a computer with Windows 7 operating software a On your computer open the Control Panel b Click on Network and Internet c Click on the View network s...

Page 13: ...ays per MEQ1000B Type Indicates the type of input module if any Output Statistics Indicates the bitrate and buffer usage of the output Log Messages Displays the 10 most recent log entries Reference Link to MEQ1000B Product Information and RF Channel Lists The status tab provides the following information View only 1 2 3 4 Status Tab 1 2 3 4 5 6 7 5 6 7 ...

Page 14: ...allows ALL sources if no specific sources are specified Receive Protocol UDP or RTP or auto detects the appropriate protocol Receive IP Address User selectable from 000 000 000 000 thru 255 255 255 255 Receive Port User selectable from 0 to 65535 Source IP Address 1 Same range restriction as the Module IP Address Only used when IGMP VERSION is set to V3 or AUTO Not used when IGMP VERSION is set to...

Page 15: ...evision Tuner Lock Lock or Unlocked AGC Lock Lock or uUnlocked Demodulator Lock Lock or Unlocked SNR Indicates SNR of input signal Signal Level Indicates signal level of input signal Channel Plan Air Broadcast HRC IRC or CATV Modulation VSB 8 QAM64 or QAM256 Channel Input Channel 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 8 9 7 DTD1000A Demodulator Module 10 10 ...

Page 16: ...oder module Video Lock Lock or Unlocked Resolution 480i 720 480 30 fps 576i 720 576 25 fps 720p 60 Hz 1280 720 60 fps 1080i 30 Hz 1920 1080 30 fps 1080i 25 Hz 1920 1080 25 fps Supports auto scan for input resolution Video Encoder Format MPEG 2 or MPEG 4 H 264 selectable Video Bitrate Up to 19 Mbps depending on input format 1 2 1 2 3 4 5 6 7 8 9 3 4 5 6 ...

Page 17: ...itrate 128 192 320 384 kbps SDI24A Encoder Module continued Modules Tab ASII ASI Input Module Select Module Indicates input module installed in Slot 1 or Slot 2 Module Information Indicates module type of input module ASI Input No configurable settings available for this module 1 2 3 1 2 3 8 7 9 ...

Page 18: ...18 Modules Tab SDE24A Encoder Module 1 2 3 4 5 6 7 8 9 10 11 12 13 14 ...

Page 19: ...ectable Video Bitrate 1 Mbps to 8 Mbps Brightness Sets the video brightness larger values increase brightness Default 128 Contrast Sets the video contrast larger values increase contrast Default 192 Saturation Sets the video contrast larger values increase saturation Default 192 Hue 0 to 255 Default 128 Audio Encoder Format AC3 Dolby Digital Stereo or MPEG1 Layer 2 MP2 Audio Bitrate 128 192 320 38...

Page 20: ...20 Modules Tab HDE24A Encoder Module 1 2 3 4 5 6 7 8 9 10 11 12 13 17 14 15 16 ...

Page 21: ...r MPEG 4 H 264 selectable Video Bitrate Up to 19 Mbps depending on input format Brightness Sets the video brightness larger values increase brightness Default 128 Contrast Sets the video contrast larger values increase contrast Default 128 Saturation Sets the video contrast larger values increase saturation Default 128 Hue Adjusts the video color hue behavior varies by input mode 128 for Composite...

Page 22: ... DCII SCAN QPSK DCII 1 2 QPSK DCII 2 3 QPSK DCII 3 4 QPSK DCII 5 6 QPSK DCII 7 8 QPSK DCII 5 11 QPSK DCII 3 5 QPSK DCII 4 5 LDPC SCAN LDPC QPSK 1 2 LDPC QPSK 3 5 LDPC QPSK 2 3 LDPC QPSK 3 4 LDPC QPSK 4 5 LDPC QPSK 5 6 LDPC QPSK 8 9 LDPC QPSK 9 10 LDPC 8PSK 3 5 LDPC 8PSK 2 3 LDPC 8PSK 3 4 LDPC 8PSK 5 6 LDPC 8PSK 8 9 LDPC 8PSK 9 10 TURBO SCAN TURBO QPSK 1 2 TURBO QPSK 2 3 TURBO QPSK 3 4 TURBO QPSK 5...

Page 23: ...23 This page is intentionally left blank ...

Page 24: ... boxes which operate from their own system channel map and have no need for these tables MPEG program information is still processed Some retail consumer QAM set tops operate perfectly in this mode and others may not Enabled information from the MGT and VCT tables from both streams will be used to build a new table for the combined output signal Both input streams must have these tables present in...

Page 25: ... output channel User Defined the MPEG program number and the major and minor virtual channel numbers may be set to whatever number the operator chooses providing total flexibility This is independent of the actual RF channel that the signal is distributed on New MPEG program number and the major and minor virtual channel numbers are specified under the Channels tab Program Number Selection This is...

Page 26: ...nal Original MPEG Number New User Defined New MPEG Number Virtual Channel Numbers One Part One part VCN New Major User Defined Major Channel in VCT Virtual Channel Table New Minor User Defined Minor Channel in VCT Virtual Channel Table 1 2 3 4 5 ...

Page 27: ...ypical 256B QAM Annex B DigiCipher II CATV systems I128 J1 or I128 J4 is the most commonly used interleave setting but many other choices are available This menu does not appear in the adjust mode if the QAM mode is Annex A DVB as there is only one choice in the DVB standard When not in adjust mode this screen will display the setting in QAM A modes as well Symbol Rate sym s This menu allows selec...

Page 28: ...orce tune SCTE18 compatible TV tuners to a designated EAS channel when EAS contact closure is made This designated EAS channel can be internal from an encoder in that MEQ1000B or external 1 1a 1b Channel Plan CATV STD CATV IRC CATV HRC or Broadcast Channel Selectable from 2 to 158 Show Channel Lists RF Channel Frequency Table 10 11 EAS DTA Tab 9 ...

Page 29: ... in slot 1 DTA Mode and EAS Mode applicable only when MEQ1000A is set as a slave to master encoder host DTA Mode Disabled or Enabled EAS Mode SDE24EAS Encoder Card SCTE 18 or both SDE24EAS encoder and SCTE18 tables Sections below only used when MEQ1000B is set for Master SCTE18 The MEQ1000B generates the SCT18 EAS Emergency Alert System in band SI data SCTE 18 Channel Source Internal from the MEQ1...

Page 30: ...m Configuration Tab 1 2 3 4 IP Address IP address of control port IP reset button returns unit to factory default of 172 16 80 1 Subnet Mask 255 255 255 0 for local subnet Default Gateway Only needed for remote access and should be in the same subnet as IP Address Reboot Reboot the MEQ1000B 1 2 3 4 Log Tab ...

Page 31: ...make changes to any area of the unit The factory default Login is admin Login is case sensitive Password is used only if the users wants to change the current Administrator s password 16 characters maximum The factory default password is pass Password is case sensitive and will not be displayed Verify Password is used only when the user is changing the current Administrator s password The new pass...

Page 32: ...o get status updates It is recommended to click the Firmware Update tab to force the refresh Select Update File Select the appropriate firmware file from your computer This file should have fw or FW for the file extension Upload File Click the Upload button to transfer to the firmware update file to the MEQ1000B unit Once the file has been uploaded the unit will automatically update 1 2 1 2 For mo...

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Page 34: ...curely pack the product in its original undamaged box returning the product without its original packaging in good new condition may cause the incursion of additional fees Pack this box within another shipping container or box Mark the shipping box or container with your RMA Number Place the RMA Number near the return address in large bold print approx 2 in height Ship your CREDIT RETURNS ONLY ret...

Page 35: ...OR ANY CONSEQUENTIAL INDIRECT INCIDENTAL PUNITIVE DIRECT OR SPECIAL DAMAGES BASED UPON BREACH OF WARRANTY BREACH OF CONTRACT NEGLIGENCE STRICT TORT LIABILITY OR OTHERWISE OR ANY OTHER LEGAL THEORY ARISING DIRECTLY OR INDIRECTLY FROM THE SALE USE INSTALLATION OR FAILURE OF ANY PRODUCT ACQUIRED BY BUYER FROM BT All claims for shortages defects and non conforming goods must be made by the customer in...

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