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my SNMP manager?

A.

The control relays are operated by issuing the appropriate set commands, which are contained in
the DPS Telecom MIB. 

Q. How can I associate descriptive information with a point for the RTU granular traps?
A.

The NetGuardian 16 alarm point descriptions are individually defined using the Web Browser.

Q. My SNMP traps aren't getting through. What should I try?
A.

Try these three steps:

1. Make sure that the Trap Address (IP address of the SNMP manager) is defined. (If you changed

the Trap Address, make sure you saved the change to NVRAM and rebooted.)

2. Make sure all alarm points are configured to send SNMP traps.
3. Make sure the NetGuardian 16 and the SNMP manager are both on the network. Use the unit's

ping command to ping the SNMP manager.

Summary of Contents for NetGuardian 16

Page 1: ...USER MANUAL NetGuardian 16 February 14 2012 Visit our website at www dpstelecom com for the latest PDFmanual and FAQs D UM C16VS Firmware Version 1 0A...

Page 2: ...transmitted or used to make a derivative work by either mechanical electronic or any other means in whole or in part without prior written consent fromDPS Telecom except as required by United States...

Page 3: ...log Alarms 5 7 11 Switching Analog Alarms to Current Operation 5 7 1 11 NetGuardian 16 Front Panel 6 12 Craft Port 6 1 13 Quick Start How to Connect to the NetGuardian 16 7 13 via Craft Port using TTY...

Page 4: ...7 37 Basic Configuration 11 7 1 37 Advanced Configuration 11 7 2 38 Date and Time 11 8 39 Timers 11 9 40 Reboot 11 10 40 Monitoring via the Web Browser 12 41 Monitoring System Alarms 12 1 41 Operatin...

Page 5: ...Control Relay Outputs 1 Reach through serial port terminal server Reach through serial port gives LAN access to on site equipment The NetGuardian 16 also features a reach through serial port This port...

Page 6: ...9 cm x 43 246 cm x 16 855 cm Weight 3 lb 5 oz Mounting 19 or 23 rack or wall mount Power Input 12 VDC 11 V to 18 VDC Optional 48VDC 36 V to 72 VDC Optional 24VDC 18 V to 36 VDC Current Draw 550 mA 12V...

Page 7: ...efer to the part numbers listed and call DPS Telecom at 1 800 622 3314 NetGuardian 16 D PK C16VS NetGuardian 16 User Manual D UM C16VS 6 ft DB9M DB9F Download Cable 14 ft Ethernet Cable D PR 045 10A 0...

Page 8: ...est 3 1 External temp sensor D PR 998 10A 07 Optional NetGuardian Accessories 3 2 If you would like to order any of these accessories or if you would like more information about them call DPS Telecom...

Page 9: ...ver PC with terminal emulator such as HyperTerminal Mounting 4 2 Fig 4 1 The NetGuardian 16 can be flush or rear mounted The NetGuardian 16 mounts in a 19 or 23 rack and can be mounted in the flush mo...

Page 10: ...luded 3 Insert a battery ground into the power connector plug s right terminal then insert a battery line to the plug s left terminal 4 Insert a fuse into the fuse distribution panel and measure volta...

Page 11: ...are unsure of the serial port type on your NetGuardian login to MyDPS and click on the Product Information Search link Type in the full part number of your unit and click the Submit button to access...

Page 12: ...elays are the 50 pin connectors on the NetGuardian 16 s back panel Optional 66 Block Connector 5 5 The NetGuardian 16 is also available with an optional 66 Block Connector for connecting discrete alar...

Page 13: ...9 Fig 5 5 Optional 66 block connector pinout for controls...

Page 14: ...r on off conditions like power outages equipment failures door alarms and so on The NetGuardian s discrete alarm points are single lead signals referenced to ground The ground side of each alarm point...

Page 15: ...phenol ANA3 User definable connects to the 50 pin amphenol ANA4 User definable connects to the 50 pin amphenol ANA5 Pre configured to monitor Battery A ANA6 Pre configured to monitor Battery B ANA7 Pr...

Page 16: ...hen defining the analog input reference scale Current Voltage Jumper installed for current Jumper removed for voltage Unjumpered Open Position Voltage Operation default Jumpered Closed Position Curren...

Page 17: ...interface Alternative option You can skip the TTY interface by using a LAN crossover cable directly from your PC to the NetGuardian 16 and access its Web Browser See Section 7 2 via Craft Port using...

Page 18: ...g COM port options Bits per second 9600 Data bits 8 Parity None Stop bits 1 Flow control None Once connected you will see a blank white HyperTerminal screen Press Enter to activate the configuration m...

Page 19: ...0 If you DON T have LAN but DO have physical access to the NetGuardian 16 connect using a LAN crossover cable NOTE Newer PCs should be able to use a standard straight through LAN cable and handle the...

Page 20: ...PA subnet and gateway Set DCP info for T Mon polling Tune the 202 modem Ping other devices on the network Set unit back to factory defaults Debug and troubleshoot Configure primary port For more advan...

Page 21: ...ot keys to toggle through the following options Indicates default settings NOTE Default settings may not reflect the primary interface that shipped in the unit Port Type 232 485 202 Baud 115200 57600...

Page 22: ...space Set the desired level factory default is 13dBm Set DCP Parameters 8 3 Fig 8 3 Setting DCP Parameters 1 Login to the TTY interface and press C onfig D CP 2 Set the DCP Address Unit ID 3 Set the D...

Page 23: ...to the NetGuardian 16 for instructions on initial configuration setup 1 To connect to the NetGuardian 16 from your Web browser enter its IP address in the address bar of your web browser It may be hel...

Page 24: ...password 1 From the Edit menu select System 2 Enter the new user name in the User field 3 Enter the new password in the Password field 4 Click the Save button Fig 9 2 Global System Settings section o...

Page 25: ...g your settings into each Web browser menu the section Edit Menu Field Descriptions Edit Base Alarms 10 1 The NetGuardian 16 s discrete base alarms are configured from the Edit Base Alarms menu Descri...

Page 26: ...Example Door with a magnetic door sensor When the door is closed the magnetic sensor acts like a closed relay However you know this should not trigger an alarm condition This means you d want the door...

Page 27: ...loose door contact and you receive a false alarm every time the wind blows you might want to set a 3 second qualification time This means the door would have to be in the Alarm state for at least 3 se...

Page 28: ...heck with your IT department to have one created for the unit This is the address that will appear in your email as the sender Fig 10 5 2 Click on the Notifications button in the Edit menu You can set...

Page 29: ...e Send Email Notification button and click Next Fig 10 7 4 At the Email Notification screen you ll enter your email server settings Enter the IP address or Host Name of your email server Enter the Por...

Page 30: ...he week and select the time from the drop down menus Click Finish To try a test notification click the Test button See next step Fig 10 9 6 If you chose to test the email notification you ve just setu...

Page 31: ...ation devices available to use In the image below you might assign Notification Device 1 to Base Alarm 1 This means that you would receive an email notification when an alarm for SERVER ROOM occurs Re...

Page 32: ...nt be notified of when the temperature rises above or drops below these set levels In this example we are selecting Major Under Temp 45 F Minor Under Temp 55 F Minor Over Temp 78 F Major Over Temp 85...

Page 33: ...e if you are measuring battery voltage you d want the NetGuardian to display 54VDC when the input voltage is in fact 54VDC However if you re measuring temperature instead this relationship won t alway...

Page 34: ...30 new analog gauge and its current value Fig 10 14 11 Click the Classic View link at the top of the page to switch from Gauge View Classic view shows just the raw values of your analog sensor...

Page 35: ...name for logging into the unit Password Used to change the password for logging into the unit case sensitive DCP Responder Settings For use with T Mon DCP Unit ID User definable ID number for this Net...

Page 36: ...an IP address from your DHCP server The IP you ve already assigned to the unit becomes inactive Using DHCP means the unit will NOT operate in a T Mon environment Unit IP IP address of the NetGuardian...

Page 37: ...Control Select the appropriate settings from the drop down menu RTS Head Only used if your NetGuardian was built with a 202 modem The most commonly used value is 30 RTS Tail Only used if your NetGuard...

Page 38: ...g 11 4 The Edit Notifications menu Once you ve chosen which notification you want to setup check the Enable Notification to turn it on Then choose a notification method Email or SNMP traps Fig 11 5 Th...

Page 39: ...editable from this menu To E mail Address The email address of the person who will receive email alarm notifications Mobile Format If this box is checked the message will be received in the following...

Page 40: ...larms reported Leave unchecked to ignore Notification devices Check which notification device s 1 through 8 you want to send alarm notifications for that alarm point Check the box in the green bar top...

Page 41: ...optional probe into the temperature port on the NetGuardian 16 s back panel 11 7 1 Basic Configuration Basic configuration for the NetGuardian 16 s analog channels can be accomplished from the Edit An...

Page 42: ...Clear QType Qualification Type Allows you to choose whether you want to apply the Qualification Time to the alarm Set Clear or Both Display Units User definable display units or optional choice betwe...

Page 43: ...Date and Time 11 8 Fig 11 12 The Edit Date and Time menu Time Settings Date Select the current month day and year from the drop down menus Time Select the current hour minutes and time of day fro the...

Page 44: ...rs 11 9 Fig 11 13 The Edit Timers menu Reboot 11 10 Click on the Reboot link from the Edit menu will reboot the NetGuardian 16 after writing all changes to NVRAM Fig 11 14 The Edit Reboot confirmation...

Page 45: ...status of the system alarms by indicating if an alarm has been triggered Under the State column the status will appear in red if an alarm has been activated The status will be displayed in green when...

Page 46: ...es the status of the system s analog channels by indicating if an alarm has been triggered The Monitor menu Analogs screen provides a description of each analog channel the current reading the units b...

Page 47: ...led but 2 is not Channels 1 and 3 will be displayed next to each other and 4 will begin a new row Fig 12 4 Monitoring analogs in Gauge View offers you a visual representation of where all your analogs...

Page 48: ...creen click the firmware link located in the System Controls section Fig 13 1 The clickable link to upgrade firmware from the Edit System menu At the Firmware Load screen simply browse for the firmwar...

Page 49: ...supply OK Off No voltage or 12V and GND leads reversed Craft Flashing Green NG 16 data transmit over craft port Flashing Red NG 16 data receive over craft port Status Flashing Green Application is ru...

Page 50: ...99 1 9 16 Analog 3 Value 99 1 17 32 Display 6 Analog 4 Minor Under 99 1 1 Analog 4 Minor Over 99 1 2 Analog 4 Major Under 99 1 3 Analog 4 Major Over 99 1 4 Analog 4 Control 99 1 9 16 Analog 4 Value 9...

Page 51: ...or configure the event not to trap 31 SNMP community error Community string does not match your SNMP master s community string Verify both community strings to make sure they match 32 LAN TX packet dr...

Page 52: ...y the Timed Tick timer variable Useful in testing integrity of SNMP trap alarm reporting To turn the feature off set the Timed Tick timer to 0 43 Serial 1 RcvQ full Serial port 1 or appropriate serial...

Page 53: ...is 1 3 6 1 4 1 2682 1 4 the Control Grid 3 the Display 3 Table 15 2 Tbl B1 O _OV_Traps points _OV_vTraps 1 3 6 1 4 1 2682 1 4 0 PointSet 20 PointClr 21 SumPSet 101 SumPClr 102 ComFailed 103 ComRestore...

Page 54: ...ader Description 0 Version Public Request Trap Request 1 3 6 1 4 1 2682 1 4 Enterprise 126 10 230 181 Agent address Enterprise Specific Generic Trap 8001 Specific Trap 617077 Time stamp 1 3 7 1 2 1 1...

Page 55: ...or it doesn t work at all What s going on A Make sure your using the right COM port settings Your COM port settings should read Bits per second 9600 9600 baud Data bits 8 Parity None Stop bits 1 Flow...

Page 56: ...aps A The NetGuardian 16 begins sending traps as soon as the SNMP managers are defined The NetGuardian 16 MIB can be found on the DPS Telecom website The MIB should be compiled on your SNMP manager No...

Page 57: ...dividually defined using the Web Browser Q My SNMP traps aren t getting through What should I try A Try these three steps 1 Make sure that the Trap Address IP address of the SNMP manager is defined If...

Page 58: ...rmation when you call our Technical Support representatives can assist you in gathering it Please write the information down for easy access Please have your user manual and hardware serial number rea...

Page 59: ...old it harmless for and against any and all claims damages losses costs expenses obligations liabilities fees and costs and all amounts paid in settlement of any claim action or suit which may be asse...

Page 60: ...cable 3 Ethernet cable 3 telephone cable 3 control relays 1 2 8 connections 8 maximumcurrent 2 maximumvoltage 2 operating fromSNMP manager 52 pinout 8 craft port craft port pinout 13 serial format 51...

Page 61: ...nge 2 parts 3 numbers 3 ordering 3 power input 2 rack ears 3 5 reach through serial port 7 shipping list 3 SNMP 52 GranularTrap Packets 50 MIB 1 50 52 SNMP managers 1 SNMP traps 52 SNMP manager functi...

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Page 63: ...lightning unless and to the extent that the product specification provides for resistance to a defined disaster e damage caused by unauthorized attachments or modifications f damage during shipment fr...

Page 64: ...duct manuals Product datasheets Exclusive user forms Expert tips on using your alarm monitoring equipment advanced techniques that will save you hours of work Educational White Papers deliver fast inf...

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