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en
Warranty
The warranty covers replacement of defective parts. There shall be no entitlement to the compen-
sation for consequential damages. In particular, there shall be no right to reimbursement of conse-
quential damages resulting from improper use or improper installation of the products.
The professional installation is described in the installation manual.
dot-spot brilliance-midi (narrow)
,
brilliance-mini
and
dome-spot
is designed for the operation with
constant voltage power supplies that comply with the standards, in particular with the standard
for electronic control gear for LED modules IEC 61347-2-13. In case of damage resulting from op-
eration with unsuitable electronic ballasts, power supplies or other power sources, no guarantee
claims can be made.
These terms of warranty apply since 2021-01-01 / Technical changes and errors reserved.
Service
First of all, send your complaint containing the damage report (what does not work? what are the
symptoms of the failure?), a copy of your invoice (fax, scan, digital image) as well as your contact
information by e-mail, fax-message, letter or phone to the service center specified below. We will
immediately make sure to find the solution.
Download complaint form:
www.dot-spot.de/download/reklamationsformular.pdf
Return
In case a return has been agreed, please send us the luminary in its original packaging or in an
equally safe packaging together with the complaint documents. Please, contact us for shipment
terms first.
Service center
Service
dot-spot GmbH & Co. KG
Industriestraße 1a
90592 Schwarzenbruck / Germany
Email [email protected]
Phone +49 (0) 9128 / 72 22 17 - 0
Fax
+49 (0) 9128 / 72 22 17 - 9
Summary of Contents for brilliance-midi
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