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Other
Troubleshooting
Check that the telephone cord is undamaged and properly plugged in.
Disconnect any additional equipment that may be connected. If the problem is
resolved, the fault is with the other equipment.
Test the equipment on a known working line. If the product works then the fault
is with the line. Please inform your local telephone company. Check that charge
contacts in handset and base unit are clean.
No number shown in display when ringing
- In order for this feature to function, you must subscribe to the Caller
Identification service provided by your network operator.
- If a text message is shown on the display, the call may be an international call (no
data received), or from a private or withheld number.
- It may not be possible to receive Caller ID information if the phone is connected
to a PBX system.
Warning tone while talking/cannot connect
- The batteries may be running low (recharge the handset).
Telephone does not work
- Check the adapter. Is it correctly connected to the base unit and to the mains power?
- Check that the telephone cord has been correctly connected to the base unit and
to the line socket.
- Check the charge status of the handset batteries.
- Try connecting another telephone, known to be in working order, to the line
socket. If that phone works, then it is likely that the equipment is faulty.
The answering machine is not answering
- Memory may be full. Listen to your messages and erase them.
- Check that the unit is switched on.
- Check that the telephone cable and the mains adapter are correctly connected.
The answering machine does not respond to remote control
- Check that the telephone you are using to remotely control the answering
machine is a tone dialling telephone.
- Try holding the buttons down longer, approximately 1 second per digit.
If the telephone still does not work, contact the place of purchase. Don’t forget the
receipt or a copy of the invoice.
