10
SafeRoute® System
2019-03
WN 059722 45532
dormakaba
Troubleshooting
System manual
Signal
Cause
Procedure
in addition, an alarm
signal sounds
The connection to an SCU emergency
button is interrupted
The electrical lock is deactivated.
or
The door is not closed.
or
The door contacts on the STV are not
connected.
1.
Check the line to the SCU
emergency button.
2.
Acknowledge the error after
removal.
3.
Press the key switch to the right
and then to the left.
→
The STVxxx locks.
or
4.
Replace the defective SCU
emergency button
Missing or defective STV-xxx
STV-xxx is missing or the connection is
broken, e.g. plug disconnected
(Fig. shows Address 1 as an example)
The communication between SCU
and STV-xxx was interrupted (e.g. due
to a loose connection).
1.
Check the line to STV address 1.
2.
Acknowledge the error after
removal.
3.
Press the key switch to the right
and then to the left.
→
The STVxxx locks.
Maintenance is required
The maintenance interval has been
exceeded.
1.
Conduct maintenance (or order it)
according to specifications.
2.
Reset the maintenance alarm. To
do this, press the key switch to the
left for 15 seconds or set a new
maintenance interval with TMS
Soft (as of license standard).
The unit is not configured
1.
Check the components.
2.
Carry out a new configuration.
The unit is supplied with over/
undervoltage.
The power supply does not meet the
requirements or specifications.
1.
Check the power supply.
2.
If the voltage drop on the supply
cable is too high, select a larger
cable cross-section or place an
additional power supply.
*Depending on the parameterization, manual acknowledgment may also be required.
