DoorHan SECTIONAL-500PRO, Installation And Operating Manual

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7. MAINTENANCE
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The Sectional-500PRO/750PRO automatic system does not require any special servicing.

Repairs may be carried out only by a qualified technician trained and certified at an authorized DoorHan centre.
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Be sure that after completion of installation the installer has shown the user how to release the door in case of emergency
and has given instructions on proper operation and maintenance of the automated system.

When carrying out maintenance, it is recommended to use DoorHan original spare parts.

Carry out maintenance of the automatic system at least every six months.

Regularly check if the door is properly balanced and moves smoothly when automatically operated.
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Regularly check if the safety devices are in good working condition.

In case of power failure you may need to restore operator’s settings, In case of a power outage, you may need to restore
the settings of the drive. To do this, make a complete cycle of opening \ closing the door.

In case of power failure the door will stop. As soon as power supply is restored you can control the operator as usual.
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After expiration of life time, the item shall be delivered in a specialized disposal point!
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If you have lost this Manual, you may request for the duplicate copy to the following address: Kralovsky VRCH 2018,
Kadan, 43201, Czech Republic, or by e mail: europe@doorhan.com.

The producer (DoorHan) does not supervise the installation of operators, or carry out their maintenance, thus DoorHan
cannot be held liable for safety of installation, operation and maintenance of the equipment.
8. TROUBLESHOOTING
Symptom Possible reason Possible solution
Operator does not run
1. No power
2. Fuse is broken
1. Turn on the power
2. Replace the fuse
Remote control does not run
Remote control is not entered.
Remote control battery is discharged
Re-entry the remote control
Replace the battery
Remote control actuation distance is too small Remote control battery is discharged Replace the battery
Chain moves and door does not move
Carriage is disengaged and is not meshed
with chain support
Engage the carriage. Connect it to chain support
Door does not reach end positions or does not work Programming error Reprogram the door
Noise when operator runs Chain is not properly lubricated Lubricate the chain
Chain makes noise and rubs against the guide Chain has stretched
Tighten the chain using chain tension screw,
lubricate the gear wheel
The doors have suddenly stopped,
“F” indicator is on The doors ran into obstacle, or mechanics
is blocked
Check the door mechanics, remove the obstacle
MAINTENANCE