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7. TROUBLESHOOTING
7.1 Problem-Cause-Solution Table
Problem
Cause
Solution
The dryer does not start up
Time at 0:
Select a correct time
Door open
Close the door
Cover open
Close the filter cover
Cover / door micro
faulty
Change the cover or door micro
Emergency stop button
Turn ¼ of a turn to disconnect it
No power supply
Check general switch ON
Check the condition of fuses
Check mains voltage is correct
The dryer does not heat up
Timer in Cool-Down
Increase the selected time
The heating does not
receive ON signal
Check thermostat / Control electronic plate
Check safety thermostat (1)
Gas alarm
Reset alarm (2)
Insufficient steam
pressure
Turn the steam boiler on
The dryer does not dry
enough
Cycle time
insufficient
Increase cycle time
Insufficient air flow
Clean the fluff filter
Check that the outlet conduit
is clean and not blocked
Clean fan-extractor blades
Outlet conduit too long
Check that the room has sufficient fresh air inlets.
(1) To reset the safety thermostat, remove the black plastic button and press the button on the
back of the machine, and cover again. If the problem occurs again, contact our After Sales
service.
(2) To reset the gas alarm, press the black button on the back of the machine. If the problem
occurs again, contact our After Sales service.
In any other case, please contact our After Sales service.
