Customer Support
Should you require any assistance regarding
this product, we are here to help. Please
gather the following information and then
contact us using the details on this page:
•
Serial No. - This can be found on a label
on the product itself
•
Original purchase date
•
Place of purchase
•
Information about the place and conditions
of use
•
Precise description of the issue or defect
In the case of an issue with the electrics, the
AM-
E
provides error codes on the console.
Please note the code your machine displays
so we can help with diagnosing and resolving
the issue.
Important
Please retain your sales receipt as DKN
Customer Care may request proof of purchase
to validate eligibility for warranty service.
Warranty cover starts from the date shown
on the proof of purchase. Further warranty
information can be found on the next page.
The best way to contact us is via the website:
www.dkn-uk.com/contact-us
DKN UK
94 Cleveland Street
London
W1T 6NW
Email: [email protected]