DKC INFO1200, User Manual

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6. Modifications
UPS Info LED series have various modifications depending on the output sockets, the
presence of the USB interface and the protection function of the telephone line. The
codes of models are below:
Output power
Output sockets
Schuko – 2 pc. IEC – 3 pc.
400 VA INFO400S / INFOLCD400S INFO400I / INFOLCD400I
600 VA INFO600S / INFOLCD600S INFO600I / INFOLCD600I
800 VA INFO800S / INFOLCD800S INFO800I / INFOLCD800I
Schuko – 3 pc. IEC – 4 pc.
1200 VA INFO1200S / INFOLCD1200S INFO1200I / INFOLCD1200I
1500 VA INFO1500S / INFOLCD1500S INFO1500I / INFOLCD1500I
Schuko – 2 pc. + IEC – 2 pc. IEC – 4 pc.
2000 VA INFO2000SI / INFOLCD2000SI INFO2000I / INFOLCD2000I
Table 3. Output sockets UPS Info / Info LCD 400 – 2000 VA
7. Troubleshooting
If the UPS fails, refer to the table below for troubleshooting. If the measures below do
not help, immediately stop using the UPS and contact an authorized service center..
Situation Probable reason and solution
UPS does not work from mains Mains failure: check the mains socket and measure
if the voltage of mains is within the acceptable
range.
The input fuse is blown: replace the fuse.
No output voltage in battery mode. In case
mains failure load stops working.
Batteries are discharged or damaged.
When mains is restored, charge the batteries for 8-
10 hours. If the problem persists, it is possible that
the batteries are damaged or the charger is broken.
Contact the service center.
UPS overloaded: Disable some users.
Table 4. UPS troubleshooting