Divis CHD12004H User Manual Download Page 79

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Digital Video Recorder User Manual

b. Other plug-ins or anti-virus blocks ActiveX. Please uninstall or close them.

Fig 8.1 Fig 8.2

Q9: How to deal with when DVR starts and displays “please wait…” all the time

First possible reason:

Hard-disk cable and data cable are not connected well.

Solution:

Please check the connection of hard-disk cable and data cable and make sure they are connected well. If it still

doesn’t work, please unplug them and then try re-plugging again.

Second possible reason:

It is forced to stop because hard disk has disabled track, which causes the system to check the

hard disk.

Solution:

Change to another new hard disk or reformat the broken one.

Summary of Contents for CHD12004H

Page 2: ...install this device near water Clean only with a dry cloth Do not block any ventilation openings and ensure well ventilation around the machine Do not power off the DVR when the device is in function The correct procedure to shut down DVR is to stop recording first then use shut down button from the menu and finally switch off the main power This equipment is for indoor use only Do not expose the ...

Page 3: ...2 Front Panel Instructions 5 2 3 Rear Panel Instructions 7 2 3 1 Rear Panel Interface 7 2 4 Remote Controller 9 2 5 Control with Mouse 11 2 5 1 Connect Mouse 11 2 5 2 Use Mouse 12 3 Basic Function Instruction 13 3 1 Power On Off 13 3 1 1 Power On 13 3 1 2 Power Off 14 3 2 Login 14 3 3 Live Preview 15 3 3 1 Live Playback 15 4 Main Menu Setup Guide 16 4 1 Basic Configuration 17 4 1 1 System 17 ...

Page 4: ... Configuration 23 4 3 1 Enable 23 4 3 2 Record Bitrate 23 4 3 3 Time 24 4 3 4 Stamp 25 4 3 5 Recycle Record 26 4 3 6 Snap 26 4 4 Schedule Configuration 26 4 4 1 Schedule 27 4 4 2 Motion 28 4 4 3 Sensor 28 4 5 Alarm Configuration 29 4 5 1 Sensor 29 4 5 2 Motion 31 4 5 3 Video Loss 33 4 5 4 Other Alarm 34 4 5 5 Alarm Out 35 4 6 Network Configuration 36 4 6 1 Network 36 ...

Page 5: ...48 5 2 Event Search 49 5 3 File management 50 5 4 Backup 51 6 Manage DVR 52 6 1 Check System Information 52 6 1 1 System Information 52 6 1 2 Event Information 52 6 1 3 Log Information 52 6 1 4 Network Information 52 6 1 5 Online Information 52 6 2 Disk management 52 6 3 Upgrade 53 6 4 Logoff 53 7 Remote Surveillance 54 7 1 IE Remote Surveillance 54 7 1 1 On LAN 54 7 1 2 On WAN 54 7 2 Remote Surve...

Page 6: ...ew Interface 60 7 4 Remote Playback Backup 64 7 4 1 Remote playback 64 7 4 2 Remote Backup 68 7 5 Remote System Configuration 70 Appendix A FAQ 71 Appendix B Calculate Recording Capacity 76 Appendix C Compatible Devices 77 Appendix D 4 CH Specifications 78 Appendix E 8 CH Specifications 79 ...

Page 7: ... powerful functions and high stability Due to these distinctive characteristics it is widely used in banks telecommunication transportation factories warehouse and other related applications 1 2 Main Features COMPRESSION FORMAT Standard H 264 compression with low bit rate and better image quality LIVE SURVEILLANCE Support HD VGA output Support channel security by hiding live display Display the lo...

Page 8: ...larm output and 4 and 8 channel alarm input available Support schedule for motion detection and sensor alarm Support pre recording and post recording Support linked channel recording once motion or alarm triggered on certain channel Support linked PTZ preset auto cruise and track of the corresponding channel PTZ CONTROL Support various PTZ protocols Support 128 PTZ presets and 8 auto cruise tracks...

Page 9: ...h and environment Support picture snap and color adjustment in remote live Support remote time and event search and channel playback with picture snap Support remote PTZ control with preset and auto cruise Support remote full menu setup changing all the DVR parameters remotely Support mobile surveillance by smart phones iPhone Android Symbian WinCE Gphone or Blackberry with 3G network availability...

Page 10: ...e use the hard drive the manufacturers recommend specially for security and safety Please refer to Appendix C Compatible Devices 2 2 Please calculate HDD capacity according to the recording setting Please refer to Appendix B Calculate Recording Capacity Step 1 Unscrew and open the top cover Step 2 Connect the power and data cables Place the HDD onto the bottom case as Fig 2 1 Step 3 Mount the HDD ...

Page 11: ...hen connected the light is blue HDD When HDD is reading and writing the light is blue Net When accessing to a network the light is blue Backup When backing up files and data the light is blue Play When playing video the light is blue REC When recording the light is blue 2 Compound button MENU 1 Enter menu in live 2 Increase the value in setup BACKUP 1 Decrease the value in setup 2 Enter backup mod...

Page 12: ...STOP ESC 1 Quit play mode 2 Exit the current interface or status 3 Digital button 1 9 Input number 1 9 or choose camera 0 10 Input number 0 10 and the above number together with other digital keys 4 Input button Direction button Change direction to select items Multi screen Change screen display mode to 1 4 9 channel Enter button Confirm selection 5 IR receiver IR For remote controller 6 USB USB p...

Page 13: ...tion 1 Video out Connect to monitor 2 Spot out Connect to monitor as an AUX output channel by channel Only video display no menu show 3 Audio out Audio output connect to the sound box 4 Video in Video input channels from 1 4 5 DC12V POWER INPUT 6 VGA port VGA output connect to monitor 7 LAN Network port 8 USB port Connect USB mouse or connect external USB devices 9 P Z Connect to speed dome ...

Page 14: ...IN Connect to external sensor 1 4 14 Audio in 4 ch audio input The Rear Panel Interface for 8 ch is shown in Fig 2 4 Fig 2 4 Rear Panel for 8 ch Item Name Description 1 Video out Connect to monitor 2 Spot out Connect to monitor as an AUX output channel by channel Only video display no menu show 3 Audio out Audio output connect to the sound box 4 Video in Video input channels from 1 8 ...

Page 15: ...o in 4 ch audio input 2 4 Remote Controller It uses two AAA size batteries and works after loading batteries as explained below Step 1 Open the battery cover of the Remote Controller Step 2 Place batteries Please take notice of the poles and Step 3 Replace the battery cover Notice Frequently check the following 1 Check poles of the batteries 2 Check the remaining charge in the batteries 3 Check IR...

Page 16: ...n Input digital or choose camera 5 Multi Screen Button To choose multi screen display mode 6 SEARCH Button To enter search mode 7 MENU Button To enter menu 8 ENTER Button To confirm the choice or setup 9 Direction Button Move cursor in setup or pan tilt PTZ 10 Button To increase or decrease the value in setup 11 Playback Control Button To control playback fast forward rewind stop single frame play...

Page 17: ...fault device ID is 0 with other digital number 0 9 after that press ENTER button to confirm Step 2 User can check the device ID by entering into System configuration Basic configuration device ID User can also set other DVRs with the same device ID For convenience we don t recommend user to set the device ID too long Step 3 Cancel controller to control DVR turn the IR sensor of the remote controll...

Page 18: ...up or return to the previous display If want to input a value move cursor to a blank and click An input keyboard will appear like in Fig 2 6 It inputs digitals letters and symbols Fig 2 6 Digital Numbers and Letters Input Keyboard User can change some values with the mouse wheel such as time Move cursor onto the value and roll the wheel when the value blinks It also supports mouse drag Example Set...

Page 19: ... blue Step 3 Before start a WIZARD window will be pop up and show some information about time zone time setup network configuration record configuration and disk management User can setup here and refer to the concrete setup steps from the corresponding chapters If user doesn t want to setup Wizard please click Exit button to exit After the device power goes on if there is no menu or only has live...

Page 20: ...se Step 1 Enter into Menu select Shut Down icon and the Shut down window will appear Step 2 Click OK and the unit will power off after a while Step 3 Disconnect the source power 3 2 Login User can login and logout the DVR system Once logged out user cannot do any other operations except changing the multi screen display Fig 3 1 Login Notice The default user name and password is admin and 123456 Fo...

Page 21: ...3 3 1 Live Playback Click Play button to playback the recorded videos Refer to Figure 3 3 User can do concrete operation by clicking the buttons on screen Fig 3 3 Live Playback Symbol Meaning Green Manual record Yellow Motion detection record Red Sensor Alarm record Blue Schedule record ...

Page 22: ...nd click E Zoom to amplify the image Press left mouse to drag the cursor to view different parts of the image Double click the left mouse to exit Click the right mouse to return to the main interface Volume Enable sound PTZ User can control rotation position speed of the dome start track auto scan and cruise in this interface User can refer to PTZ configuration for more details Snap User can snap ...

Page 23: ... Output and language Screensaver and so on The definitions for every parameters display as below Device Name Name of the device It may display on the client end or CMS that help user to recognize the device remotely Video Format Two modes NTSC and PAL User can select the video format according to the camera Password Check Enable this option User needs to input user name and password to do correspo...

Page 24: ...val time 5 1 3 5 Never If there is no operation within the setting period the device will auto logout and return to login interface No Image When Logout If this item is selected there will be no image showing when logged out 4 1 2 Time Date Step 1 Enter into system configuration basic configuration time date Refer to Fig 4 3 Step 2 Set the date format time format time zone in this interface User c...

Page 25: ...e setting Click exit button to exit current interface 4 2 Live Configuration Live configuration includes four submenus live main monitor spot and mask 4 2 1 Live In this interface user can setup camera name adjust colors to brightness hue saturation and contrast Step 1 Enter into system configuration live configuration live Refer to Fig 4 5 Note Click Camera Name to see an input keyboard User can ...

Page 26: ...with same parameters please tick off all and then do relevant setup Step 5 Click default button to set default setting Click apply button to save the setting and click exit button to exit current interface 4 2 2 Main Monitor Step 1 Enter into system configuration live configuration main monitor Refer to Fig 4 7 Step 2 Select split mode 1 1 2 2 2 3 and 3 3 Step 3 Dwell time The time interval for a ...

Page 27: ...l for a certain dwell picture display switching to next dwell picture display Step 4 Select split mode and setup current picture group Click button to setup the previous channel groups of dwell picture Click button to set the latter channel groups of dwell picture Step 5 Click default button to set to default setting Click apply button to save the setting Click exit button to exit current interfac...

Page 28: ...mage Press left mouse and drag mouse to set mask area refer to below picture Click Apply button to save the setting Delete mask area Select a certain mask area and click left mouse to delete that mask area Click Apply button to save the setting Fig 4 9 Live Configuration Mask Setup Mask Area Live Image Mask Area ...

Page 29: ...elevant setup Step 4 Click default button to set to default setting Click apply button to save the setting and click exit button to exit current interface 4 3 2 Record Bitrate Step 1 Enter into system configuration record configuration record bitrate Refer to Fig 4 11 Step 2 Setup rate resolution and quality Step 3 User can setup all channels with same parameters tick off all and then do relevant ...

Page 30: ... 4 3 3 Time Step 1 Enter into system configuration record configuration time Refer to Fig 4 12 Pre alarm record time The record time before event happens i e record time before motion detection or sensor alarm is triggered Parameter Meaning Resolution Support CIF FPS Ranges from 1 30 NTSC 1 25 PAL Quality The higher the value is the clearer the recorded image is Six options lowest lower low medium...

Page 31: ...tically Step 2 User can setup all channels with same parameters Tick off all to do relevant setup Step 3 Click default button to set to default setting Click apply button to save the setting and click exit button to exit current interface Fig 4 12 Record Configuration Time 4 3 4 Stamp Stamp User can overlap the channel name and time stamp on video Step 1 Enter into system configuration record conf...

Page 32: ...nterface 4 3 5 Recycle Record Step 1 Enter into system configuration record configuration recycle record Step 2 Tick off recycle record to enable the recycle record function It will cover the earlier recorded files and keep recording when HDD is full If dis enabled it will stop recording when HDD is full Step 3 Click default button to set to default setting Click apply button to save the setting a...

Page 33: ...nd a dialog box will pop up like in Fig 4 15 where user can edit week schedule Fig 4 15 Schedule Week Schedule Click add button to add a certain day schedule Click delete button to delete the selected schedule Copy User can copy the specify schedule to other dates Click OK button to save the setting and click Exit button to exit current interface User can apply the schedule setting of certain chan...

Page 34: ...on are familiar with schedule User can refer to 4 4 1 Schedule for details Fig 4 16 Schedule Configuration Motion Note The default schedule of motion detection is full selected that is the color of schedule setting interface is blue 4 4 3 Sensor Step 1 Enter into system configuration schedule configuration alarm Refer to Fig 4 17 Fig 4 17 Schedule Configuration Sensor ...

Page 35: ...ut 4 5 1 Sensor Sensor includes three sub menus basic alarm handling and schedule Basic Step 1 Enter into system configuration alarm configuration sensor basic Refer to Fig 4 18 Step 2 Enable sensor alarm and set the alarm type according to triggered alarm type Two option NO and NC Step 3 User can setup all channels with same parameters Please tick off all and then do relevant setup Step 4 Click d...

Page 36: ...tures device name ID camera name etc Snap Select channels When an alarm is triggered the system will automatically save the captured pictures from the selected channel If user ticks off Email function these pictures will also be sent to user s designed email box To alarm out When selecting the channel there will be triggered alarm out in the designated channel Click OK button to save the setting a...

Page 37: ...m configuration alarm configuration sensor schedule Refer to Fig 4 21 Fig 4 21 Sensor Schedule Step 2 The setup steps of sensor schedule are similar with schedule User can refer to 4 4 1 Schedule for details Note the default schedule of sensor is full selected that is the color of schedule setting interface is blue 4 5 2 Motion Motion includes two sub menus motion and schedule Motion Step 1 Enter ...

Page 38: ...pter 4 5 1 Sensor Alarm Handling for more details Step 4 Click Area button to pop up a window like in Fig 4 23 Fig 4 23 Motion Area Step 5 In the Area interface user can drag slide bar to set the sensitivity value 1 8 The default value is 4 The higher the value is the higher sensitivity you get Due to sensitivity being influenced by color and time day or night user can adjust its value according t...

Page 39: ...Step 1 Enter into system configuration alarm configuration schedule Refer to Fig 4 24 Step 2 The setup steps of alarm schedule are similar with schedule User can refer to 4 4 1 Schedule for details 4 5 3 Video Loss Step 1 Enter into system configuration alarm configuration video loss Refer to Fig 4 25 Step 2 The setup steps of video loss trigger are similar with alarm handling User can refer to 4 ...

Page 40: ...ction the device will alarm after the user selects buzzer and the channel to alarm out Disk Warning If the disk reduces the system will send email to the designated mailbox or alarm to notify the reducing information after the user has selected the corresponding function Step 2 The setup steps of Buzzer Email and Alarm Out are similar with alarm handling User can refer to 4 5 1 Sensor alarm handli...

Page 41: ...acent alarms Step 3 User can setup all channels with same parameters Tick off all to do relevant setup Step 4 Click apply button to save the setting and click exit button to exit current interface Schedule Step 1 Enter into system configuration schedule Step 2 The setup steps of alarm out schedule are similar with schedule User can refer to 4 4 1 Schedule for details Note The default schedule of m...

Page 42: ...e value changes user needs to add the port number when typing IP address in IE For example if HTTP port is set to 82 with IP address http 192 168 0 25 user needs to input http 192 168 0 25 82 into IE browser Server port communication port Step 3 After selecting Obtain an IP address automatically the device will distribute IP address subnet mask and gateway IP and DNS server Step 4 Enable PPPoE to ...

Page 43: ...Fig 4 30 SMTP Server Port The name and port number of SMTP server After selecting This server requires a secure connection SSL user can setup mail servers such as Gmail according to actual needs Send address password Sender s email address password Receive address Receiver s email address Here user can add at least three email addresses Click TEST button to test the validity of the mailbox Attachi...

Page 44: ...ble DDNS server user needs to input user name password and host domain name of the registered website Click TEST to test the effectiveness of the relevant information Step 2 Click default button to set to default setting Click apply button to save the setting and click exit button to exit current interface ...

Page 45: ... dialog box will pop up as shown as in the picture below press Next to continue After finishing the installation of configuring components the UPnP icons will display Users can double click certain icon and check the IP address of the device If Show icons for networked UPnP devices isn t displayed in the Network Tasks list box please follow the below operation Note The domain name server selected ...

Page 46: ... self define the hostname username and password Input www no ip com in the IE address bar User can access the domain name registration interface Create user account and a confirmation e mail will be sent Click on the confirmation link sent to the e mail and then user can log in Once logged in click on the top right hand corner of the webpage Then click on to enter a free domain name Click and the ...

Page 47: ...o use a different IP Address type it in After filling out the information and clicking user will be directed to a page where they can manage delete or add more hosts On the top of that page the following picture will appear to show that the host has been created Note www no ip com was free when this manual was made so we cannot guarantee that it will continue to be free Definitions and description...

Page 48: ...nfiguration user management configuration Refer to Fig 4 32 Step 2 After clicking Add button a dialog box will pop up like in Fig 4 33 Fig 4 32 User Management Configuration Fig 4 33 Add General General Input username and password Select user type normal or advance Input the MAC address of the PC Click OK button This user will be added into the user list box Click Exit button to exit the current i...

Page 49: ...and then click Delete button to delete this user Step 5 Click Change password button to modify the password and then click Exit button to exit the current interface Fig 4 34 Add User Authority 4 8 P T Z Configuration P T Z Configuration includes two submenus serial port and advance Serial port Step 1 Enter into system configuration P T Z configuration serial port Refer to Fig 4 35 Step 2 Tick off ...

Page 50: ...nce Refer to Fig 4 36 Step 2 In the Advance interface after clicking preset Setting button a dialog box will pop up like in Fig 4 37 Parameter Meaning Address The address of the PTZ device Baud rate Baud rate of the PTZ device Range 110 300 600 1200 2400 4800 9600 19200 34800 57600 115200 230400 460800 921600 Protocol Communication protocol of the PTZ device Range NULL PELCOP PELCOD LILIN MINKING ...

Page 51: ...focus and iris of the dome c Select the serial number of the preset point Click button to enable the PTZ wiper and click button to enable the PTZ light Note PTZ must support wiper and light in order for these two functional buttons can take effect At the same time these two buttons are just available when selecting PELCOP or PELCOD Click Save button to save the settings Click icon to hide the tool...

Page 52: ...et Modify Cruise Line b Click Add icon to set the speed and time of preset point Select a preset point and click Delete icon to delete that preset point Click Modify icon to modify the setting of a preset point User can click those icons to adjust the position of preset point Click Preview button to preview the cruise line and then click OK button to save the setting Next click Exit button to exit...

Page 53: ... rotating Adjust the rotate speed and the value of zoom focus and iris of the dome Click Start Record button to record the move track of PTZ and click this button again to stop recording Click Start track button to play recorded track and click this button again to stop playing b Click icon to hide the tool bar Right key can remerge it Click icon to exit the current interface Step 5 In the Advance...

Page 54: ...earch Configuration Time Search Step 2 Select channel screen display mode the highlight date in the calendar means there s recorded data Step 3 Select a date press Search button click the time grid to set the play start time or input play record time manually The selected time matches the blue grid Note The columns mean hours and the rows mean channels Step 4 Click Play button to playback recorded...

Page 55: ... the monitor resolution is VGA800 600 the time search interface will appear a hide button Click this button to expand the whole interface 5 2 Event Search Step 1 Enter into Search configuration event search Refer to Fig 5 2 Fig 5 2 Search Configuration Event Search ...

Page 56: ...er to Fig 5 3 Fig 5 3 Search Configuration File Management Step 2 When clicking Search button the searched files will be displayed in the file list box User can select date and channels accordingly Lock Select a file and click Lock button to lock this file After that that file will not be deleted or covered Unlock Select a locked file and click Lock button to unlock this file Delete Select an unlo...

Page 57: ...kup configuration Refer to Fig 5 4 Fig 5 4 Backup Configuration Step 2 Set the start end time select channels and click Search button to display the searched data in the data backup list box Step 3 Check data file or tick off All to select all data files click Backup button Backup information dialog box will pop up Step 4 In the backup information interface user can check the relevant information ...

Page 58: ...according to set date 6 1 4 Network Information In this interface user can check relevant parameters of network 6 1 5 Online Information In this interface user can check the details of the current connection of online users Refresh Refresh the current interface 6 2 Disk management 1 Format the disk Step 1 Enter into disk management interface Note Please format the hard disk before recording If not...

Page 59: ...ur vendor when there is a new software version and make sure it is corresponding with the DVR User can check the USB information in Disk management Software Upgrade User needs to copy the upgrade software from vendor into the USB storage device and then connect to the USB port Enter Menu Upgrade The upgrade software name is displayed in the upgrade list box Select that software and click Upgrade b...

Page 60: ...ort is not 80 and is a different number instead user needs to add the port number after IP address For example if set HTTP port as 82 user needs to input IP address like 192 168 0 25 82 User name and password here are the same with that used on the DVR The default is admin and 123456 7 1 2 On WAN There are two ways for the DVR to connect to internet 1 Connect the DVR to internet through router or ...

Page 61: ...ad and install ActiveX please refer to Appendix A FAQ Question 8 2 Connect the DVR to internet directly Step 1 Enter into the DVR s Main Menu Setup Network interface to enable PPPoE and then input user name and password received from your ISP Next click Apply The DVR will connect to the server and would give a confirmation message Step 2 When accessing the remote interface of DVR user can input WA...

Page 62: ... 32 bit mode the safari browser shall start 32 bit mode If the browser is the earlier MACOS version the default setting is 32 bit mode and the setting can be skipped The Setting steps are as follows First Right click safari icon and select Show in Finder Second Select Applications Right click Safari App Select Get Info Third Select open in 32 bit mode ...

Page 63: ...Digital Video Recorder User Manual 57 7 2 1 On LAN Step 1 After starting Apple computer click icon The following window will pop up Please select System Preferences Internet Wireless click Network ...

Page 64: ...to manually input IP address Subnet Mask and Gateway according to the configuration of PC The network segment should be the same as the PC If using DHCP please enable DHCP in the DVR and router Step 4 After finishing the above information user can enter LAN IP and http port in the Safari browser For example input http 192 168 1 100 81 here 192 168 1 100 is LAN IP of DVR 81 is the http port of DVR ...

Page 65: ...enter into the login interface of DVR 7 2 2 On WAN There are also two ways for DVR to connect to the Internet 1 Connect the DVR to internet through router or virtual server Step 1 The network setups are the same as step one to step four of point 1 on WAN of IE remote surveillance Step 2 Enter WAN IP and http port in the Safari browser to install the ActiveX components The concrete steps are the sa...

Page 66: ...Preview Interface Fig 7 2 Remote Live Preview Interface Symbol and function Definitions Channel indicator Screen display mode Volume Snapping picture Start manual record Start IE record Bidirectional talk Playback Color PTZ control Master sub stream status ...

Page 67: ...omputer User should set up the save path for those picture in the Remote Preview interface Configuration Local configuration Color adjustment Drag the slide bar to adjust Brightness Contrast Hue and Saturation Click Default to reset them to original value Buttons Description Drag the scroll bar to adjust the brightness of the channel display Drag the scroll bar to adjust the contrast of the channe...

Page 68: ...me rotate right down means the dome rotate left means the dome rotate right means the dome stop rotating Drag the scroll bar to adjust rotating speed of the dome Iris button Click button near Iris button to increase light of the dome Click button near Iris button to decrease light of the dome Zoom button Click button near Zoom button to zoom in the locale picture of this camera Click button near Z...

Page 69: ...twork bandwidth simultaneously Sub stream has low frame rate max 7 FPS NTSC 6FPS PAL for every channel It requires low network bandwidth Therefore users can select the stream according to their bandwidth All to master sub stream Set all channel to master stream or sub stream Enable audio Enable or dis enable audio Full screen The live preview picture will display with full screen and the tool bar ...

Page 70: ...to enter into record playback interface Refer to Fig 7 5 Select the record date and channels Double click the file name in the recorded file list box User can play that file and preview the picture Fig 7 5 Play Record File Interface This DVR supports remote time search event search and file management ...

Page 71: ...he highlighted date in area meansthere is recorded data Click those data and select the channels in area Step 3 User can set the data playing time and display mode in area as required Step 4 Select certain item from the data information list box and click play button to playback Step 5 Click the relevant buttons in the interface User can do some operations such as fast forward pause change channel...

Page 72: ...Digital Video Recorder User Manual 66 Fig 7 7 Time Search Playback By Event Search Step 1 Enter into Search event search Refer to Fig 7 8 ...

Page 73: ...k the highlighted date and select channels and then tick off the event type motion and sensor Click search button Step 3 The events will be displayed in the event list box Double click certain item to playback File Management Step1 Enter into Search file management Refer to Fig 7 9 ...

Page 74: ...ox Click Lock button to lock this file that cannot be deleted or overlaid Unlock Select a locked file and click unlock button to unlock this file Delete Select an unlock file and click delete button to delete this file from file list 7 4 2 Remote Backup Click Backup button to enter into backup interface Refer to Fig 7 10 ...

Page 75: ...Select channel and set the start and end time Then click search button to display the file information in the file list box Step 2 Select backup files and click browse button to set the save path Then click backup button to start backup The backup files will be saved on user s PC ...

Page 76: ...iguration User should select an item in the menu list on the left first and then setup the relative parameters When one user sets up parameters of a certain item others cannot set it up Click Config to enter into the below interface like in Fig 7 11 Fig 7 11 Remote Menu Setup The sub menu lists and the options in every item are similar with those on the DVR Please refer to Chapter 3 Main Menu Setu...

Page 77: ...the adapter is not enough Please remove the HDD or change an adapter to try b The video format of the DVR is different from that of the monitor c Connection problem Please check the cable and the ports of monitor and DVR Q4 Why are no images displayed on parts or all of the channels of the DVR a Connection problem Please check the cable and the ports of camera and DVR b Camera problem Please check...

Page 78: ...a new HDD or enable recycle d The HDD is damaged Change a new one Q7 Cannot use mouse a Wait 1 2 minutes after mouse is connected b Not detected Plug unplug several times c The mouse is incompatible Please change to another mouse Q8 Cannot download ActiveX components a IE browser blocks ActiveX Please follow the setup below Open IE browser Click Tools Internet Options Select Security Custom Level ...

Page 79: ...rd disk cable and data cable are not connected well Solution Please check the connection of hard disk cable and data cable and make sure they are connected well If it still doesn t work please unplug them and then try re plugging again Second possible reason It is forced to stop because hard disk has disabled track which causes the system to check the hard disk Solution Change to another new hard ...

Page 80: ... a new hard disk it will identify the hard disk as a new one and inquire whether to format whether this hard disk was used or not in another similar type of DVR before In this condition it can be used normally after being formatted according to the guide If there s two or more hard disks used in different DVRs when used in another DVR with a similar type they will be identified to be two or more n...

Page 81: ...ser gets this problem there may be two ways to fix it a Enter Control Panel User Account and Family Safety User Account Control refer to below picture Click Turn User Account on or off Cancel using User Account Control UAC to help protect your computer b Right click IE browser refer to Fig 13 2 Select Run as administrator to run browser ...

Page 82: ... PAL CIF 25 Highest 1M 466 Higher 768k 295 Medium 512k 235 Low 384k 175 Lower 256k 112 Lowest 128k 56 4 The calculation format is Total Recording Capacity Used space per hour MB h coverage rate of hard disk recording time hour channel numbers For instance one customer uses NTSC cameras set resolution to CIF video quality to Lowest frame rate to 30 fps for enabling total 8 channels He wants the uni...

Page 83: ...arantee full compatibility Brand Capacity Seagate Barracuda LP ST3200542AS 2TB Seagate Barracuda 7200 11 ST31500341AS 1 5T Seagate SV35 3 ST31000340SV 1T Seagate Pipeline HD 2 500G Seagate Barracuda 7200 10 320G Seagate Barracuda 7200 10 ST3250310AS 250G Seagate Barracuda 7200 11 ST3160813AS 160G Seagate Barracuda 7200 10 ST380815AS 80G Maxtor Diamondmax 21 STM3160215AS 160G HITACHI Deskstar HDS72...

Page 84: ...120FPS NTSC 100FPS PAL Record Frame Rate 120FPS NTSC 100FPS PAL Audio input 8dB 22k RCA X 4 Audio output 8DB 92dB RCA X 1 Alarm input NO or NC 4CH Alarm output 1CH Record Mode Manual Sensor Timer Motion detection Simplex Duplex Triplex Pentaplex Network Interface RJ 45 LAN INTERNET PTZ control YES Communication interface RS485 USB 2 0 x 2 one for backup another for USB mouse Disk info 1 SATA not i...

Page 85: ...e 240FPS NTSC 200FPS PAL Record Frame Rate 240FPS NTSC 200FPS PAL Audio input 8dB 22k RCA X4 Audio output 8DB 92dB RCA X1 Alarm input NO or NC 8CH Alarm output 1CH Record Mode Manual Sensor Timer Motion detection Simplex Duplex Triplex Pentaplex Network Interface RJ 45 LAN INTERNET PTZ control YES Communication interface RS485 USB2 0 x 2 one for backup another for USB mouse Disk info 1 SATA not in...

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