DIVERSITECH
Visit our Website for more
information on this product
www.diversitech.ca
1200 55th Avenue
Montreal, Quebec
H8T 3J8
Email: [email protected]
LIMITED EQUIPMENT WARRANTY
For a period of 2 years from the date of purchase, all Diversitech
products are warranted to be free from defects in material, workmanship,
and construction, when used in accordance with installation, maintenance
instructions, and expressly stated proper use application(s). Diversitech
Inc. will repair or replace, at our option, any defective parts which fail
during the warranty period. This warranty is limited to replacement parts
ONLY, and does not cover personal liability, property loss, normal wear;
and does not cover losses resulting from (or due to) improper
installation, inadaqueate maintenance, misapplication, misuse, or use
above rated capacities.
FREIGHT CLAIMS
Shipments must be inspected upon arrival. All Diversitech units are sold
ex-plant. Therefore, it is the receiver’s responsibility to file any freight
claims with the carrier for obvious or concealed damages. Damaged
shipments must be refused at time of receipt, by consignee.
RETURN MATERIAL POLICY
Prior to the return of material, for whatever reason, a return
manufacturing authorization number (RMA#) is required from the
Diversitech customer service department. This procedure is necessary for
proper control and handling of returned materials. Call 1-800-361-3733
or email [email protected] to obtain an RMA.
All material must be returned prepaid. Credit will be given for returns
for warranty repair or replacement. Freight collect shipments, or freight
without an RMA, will not be accepted. It is the shipper’s responsibility to
ensure that material being returned to Diversitech is adequately packaged
for shipment to preclude damages.
