Dish Network DISH 311, User Manual

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Appendix
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1. THE DISH NETWORK SERVICE
A. Services Defined. DISH Network offers a wide variety of video, audio and interactive programming
and other services and we are constantly striving to add new services to our lineup. For purposes of this
Agreement, the term “Services” shall mean any programming or other services that are currently
available from DISH Network (whether subscription based or pay-per-view based) or that we may
provide to consumers either now or in the future.
B. Programming Changes. Except as otherwise set forth in this Agreement or the specific agreement
applicable to your promotion, if any, you may change your programming selection at any time by
notifying us. A fee may apply to such changes (“Change of Service Fee”). In addition (and without
limitation), you may be charged a fee (“Service Access Fee”) if you fail to subscribe to one of the
following DISH Network basic programming packages: America's Top 60, America's Top 120,
America's Top 180, Great Wall TV Package, DISH Latino, DISH Latino Dos or DISH Latino Max, or
any of their successor packages. Some Services are only available if you purchase and maintain a
minimum level of programming.
C. Programming Availability. Certain Services transmitted by us, including but not limited to some
subscription Services, sporting events and broadcast network Services, may be blacked out in your area
of reception. If you circumvent or attempt to circumvent any of these blackouts, you may be subject to
legal action. You must be at least 18 years of age, or the applicable age of majority where you reside, in
order to receive adult-oriented programming services. It is your responsibility to impose any viewing
restrictions on other family members or guests, as you deem appropriate. We are not responsible to you
or anyone else based on the content of programming.
D. Ordering Pay Per View. You may order DISH Network pay-per-view Services by using your on-
screen Program Guide and remote control unit to select the movies and other events we offer. To
receive the full functionality of DISH Network pay-per-view Services, your DISH Network digital
direct broadcast satellite (“DBS”) receiver must be connected to a land-based telephone line. You may
also order DISH Network special events and pay-per-view Services over the telephone by calling our
Customer Service Center or by using our automated system through the following toll free number: 1-
877-DISH-PPV (3474-778). A fee will apply for use of this automated system (“Pay-Per-View
Automated Fee”) or the Customer Service Center (“Pay-Per-View Live Operator Fee”).
E. Private Viewing. DISH Network provides Services to you for your private home viewing, use and
enjoyment. You agree that no Services provided to you will be viewed in areas open to the public or in
commercial establishments. Services may not be rebroadcast, nor performed, nor may admission be
charged for listening to or viewing any Services. If we later determine that you utilized your DISH
Network Equipment (including without limitation any DISH Network receivers) (or sold, leased or
otherwise gave possession of such equipment to a third party who you knew or reasonably should have
known intended to use it) to permit the viewing of Services in a commercial establishment or any other
area open to the public, we may disconnect your Services and in addition to all other applicable fees,
you agree to pay us the difference between the price actually paid for Services and the full commercial
rate for such Services, regardless of whether we have or had the commercial rights to distribute such
Services in a commercial establishment. The payment of that amount and/or the disconnection of
Services shall not prejudice our ability to exercise any other rights or remedies we may have under
contract (including without limitation this Agreement), at law, in equity, or otherwise.
F. Additional Receivers. We may allow you to place additional receivers on your account in our sole
discretion. Each additional receiver will be authorized to receive the same Services as your initial
receiver. This option is only available if your initial DISH Network receiver and all additional
receiver(s) are located at the same residence and are continuously connected to your same land-based
telephone line. Unless otherwise specified in the agreement applicable to your specific promotion, if
any, DISH Network will charge you an additional outlet programming access fee (“Additional Outlet
Programming Access Fee”) for each additional receiver or tuner added to your account, including
without limitation those model receivers which support independent viewing of programming on
multiple televisions. If you desire to receive Services at two different locations, you must open a
separate account for each location. You agree that you will not directly or indirectly use a single
account for the purpose of authorizing Services for multiple DISH Network receivers that are not all
located in the same residence and connected to your same land-based telephone line. If we later
determine that you did, we may disconnect your Services and, in addition to all other applicable fees,