background image

Appendix

28

unreasonably withheld. We may, however, refuse to allow you to assign or transfer your Services 
if you lease Equipment or your account has an outstanding balance.

7.   LIMITATION OF OUR LIABILITY 

A. INTERRUPTIONS AND DELAYS.  NEITHER WE NOR OUR THIRD-PARTY BILLING 
AGENTS, NOR ANY OF OUR OR THEIR AFFILIATES, WILL BE LIABLE FOR ANY 
INTERRUPTION IN ANY SERVICE OR FOR ANY DELAY OR FAILURE TO PERFORM, 
INCLUDING WITHOUT LIMITATION: IF SUCH INTERRUPTION, DELAY OR FAILURE TO 
PERFORM ARISES IN CONNECTION WITH THE TERMINATION OR SUSPENSION OF DISH 
NETWORK'S ACCESS TO ALL OR ANY PORTION OF SERVICES; THE RELOCATION OF 
ALL OR ANY PORTION OF THE SERVICES TO DIFFERENT SATELLITE(S); A CHANGE IN 
THE FEATURES AVAILABLE WITH YOUR EQUIPMENT; ANY SOFTWARE OR OTHER 
DOWNLOADS INITIATED BY US; OR ANY ACTS OF GOD, FIRES, EARTHQUAKES, 
FLOODS, POWER OR TECHNICAL FAILURE, SATELLITE OR UPLINK FAILURE, ACTS OF 
ANY GOVERNMENTAL BODY OR ANY OTHER CAUSE BEYOND OUR REASONABLE 
CONTROL. 

B. ALTERATIONS TO EQUIPMENT.  NONE OF DISH NETWORK, ECHOSTAR OR OUR 
THIRD-PARTY BILLING AGENTS, OR ANY OF OUR OR THEIR AFFILIATES, WILL BE 
LIABLE FOR ANY ALTERATION TO ANY EQUIPMENT, INCLUDING WITHOUT LIMITATION, 
REMOVING OR DISABLING FEATURES (SUCH AS THE ABILITY TO ACCESS THE 
INTERNET VIA A RECEIVER). 

C. LOSS OF RECORDED MATERIAL.  NEITHER WE NOR OUR THIRD-PARTY BILLING 
AGENTS NOR ANY OF OUR OR THEIR AFFILIATES WILL BE LIABLE FOR ANY DAMAGE 
RESULTING FROM LOSS OF RECORDED MATERIAL OR THE PREVENTION OF 
RECORDING, INCLUDING WITHOUT LIMITATION, ANY LOSS OR PREVENTION OF 
RECORDING DUE TO ANY FAULT, FAILURE, DEFICIENCY OR DEFECT IN SERVICES OR 
EQUIPMENT. 

D. NO WARRANTIES.  EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY BY 
APPLICABLE STATE LAW, NEITHER WE NOR OUR THIRD-PARTY BILLING AGENTS, NOR 
ANY OF OUR OR THEIR AFFILIATES, MAKE ANY WARRANTY, EITHER EXPRESSED OR 
IMPLIED, REGARDING YOUR DISH NETWORK EQUIPMENT OR ANY OTHER EQUIPMENT 
OR ANY SERVICES FURNISHED TO YOU. ALL SUCH WARRANTIES, INCLUDING 
WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS 
FOR A PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY DISCLAIMED AND 
EXCLUDED. 

E. CONTENT RESTRICTIONS.  IT IS YOUR RESPONSIBILITY TO IMPOSE ANY 
PROGRAMMING, INTERNET OR OTHER CONTENT RESTRICTIONS ON YOURSELF, 
MEMBERS OF YOUR FAMILY AND HOUSEHOLD, AND GUESTS, AS YOU DEEM 
APPROPRIATE. NONE OF DISH NETWORK, ECHOSTAR, OUR THIRD-PARTY BILLING 
AGENTS, OR OUR AND THEIR AFFILIATES SHALL HAVE ANY LIABILITY TO ANYONE DUE 
TO, OR BASED UPON, ANY CONTENT (INCLUDING WITHOUT LIMITATION, ANY 
INACCURACIES, ERRORS IN, OR OMISSIONS FROM SUCH CONTENT): (i) CONTAINED IN 
ANY OF THE SERVICES FURNISHED TO YOU; OR (ii) ACCESSED USING THE SERVICES 
OR EQUIPMENT FURNISHED TO YOU. 

F.DAMAGES LIMITATION.  NEITHER WE NOR OUR THIRD-PARTY BILLING AGENTS, NOR 
ANY OF OUR OR THEIR AFFILIATES, SHALL HAVE ANY LIABILITY WHATSOEVER FOR 
ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF 
OR RELATING TO: DISH NETWORK EQUIPMENT OR ANY OTHER EQUIPMENT; OUR 
FURNISHING OR FAILURE TO FURNISH ANY SERVICES OR EQUIPMENT TO YOU; OR 
ANY FAULT, FAILURE, DEFICIENCY OR DEFECT IN SERVICES OR EQUIPMENT 
FURNISHED TO YOU.

8.   WARNING AGAINST PIRACY AND INFRINGEMENT

A. PIRACY.  Receiving any portion of the Services without paying for them and/or any direct or 
indirect act or attempted act to engage or assist in any unauthorized interception or reception of 

Summary of Contents for 176779

Page 1: ......

Page 2: ...hence DISH Network CANNOT AND DOES NOT GUARANTEE OR WARRANT THAT ALL FEATURES SUCH AS PARENTAL CONTROLS WILL WORK AS INTENDED UNDER ALL CIRCUMSTANCES DISH Network endeavors to improve such conditions...

Page 3: ...i SAFETY IMPORTANT SAFETY INSTRUCTIONS PROPER CARE OF YOUR EQUIPMENT...

Page 4: ...afety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs c...

Page 5: ...le so that the equipment can be easily disconnected from the AC power Operate the receiver using only the type of power source indicated on the marking label Unplug the receiver power cord by gripping...

Page 6: ...nd shall be connected to the grounding system of the building as close to the point of cable entry as practical Do not locate the antenna near overhead light or power circuits or where it can fall int...

Page 7: ...g the receiver s power cord into an outlet that contains surge suppression then verify you are using a HomePlug compatible surge protected power strip or socket Do not plug the receiver into an outlet...

Page 8: ...SAFETY vi...

Page 9: ...1 Getting More Help Getting More Help FINDING MORE INFORMATION TROUBLESHOOTING...

Page 10: ...ore you touch the specific control to perform your intended function On the Main Menu accessed by pressing MENU on your linked remote control or touching MENU on the front panel a Help tile is display...

Page 11: ...ether branches or leaves have grown into the line of sight of the dish Make sure that the satellite dish is aimed at the satellite Check the strength of the signal using the Point Dish screen select t...

Page 12: ...hen call the Customer Service Center at 1 800 333 DISH 3474 and do so 006 The receiver may not be connected to an active telephone line or broadband Internet connection You must keep each installed re...

Page 13: ...ng yet The satellite dish may have moved so that it is no longer picking up the satellite signal The cable connections may have loosened or have moisture inside There may have been an interruption of...

Page 14: ...e receiver during this time 074 The receiver gives you three chances to enter the correct password If you fail to do so the receiver times out and will not allow you to try again for several minutes W...

Page 15: ...behind the small door on the left side of your receiver s front panel and wait a few seconds You can also press the POWER button on the remote control to turn it off in standby mode then unplug the s...

Page 16: ...nnels are channels still broadcasting in analog 2 You can go to the website www antennaweb org to find out which local channels in your area are currently broadcasting a digital signal If the channel...

Page 17: ...nna to point straight up usually attains the best performance When linking a remote hold it within a couple of feet of this remote antenna 6 Verify you have linked your remote control to your ViP922 r...

Page 18: ...your existing password before you can enter and confirm a new password If you have forgotten your existing password see the preceding Step 1 Parental Controls issues 1 If you have set up parental con...

Page 19: ...r timers start times then an error message displays 4 If you stop or skip a timer that recurs the next showing of the program is not affected To stop all occurrences you must delete the event timer Ti...

Page 20: ...tion or home network For more information on your receiver s Ethernet connectivity and home networking options see the dishnetwork com website Select the Support link on the web page 2 Press MENU and...

Page 21: ...enabled on your receiver by pressing the MENU button on your remote selecting the Settings tile scrolling down and then selecting Caller ID Settings Telephone issues 1 If you hear clicks or no dial to...

Page 22: ...14 Troubleshooting Getting More Help...

Page 23: ...15 APPENDIX LIMITED WARRANTY RESIDENTIAL CUSTOMER AGREEMENT STAYING LEGAL FCC COMPLIANCE...

Page 24: ...system If applicable such installation will be warranted under a separate installation agreement This warranty does not cover consumer instruction physical setup or adjustment of any consumer electro...

Page 25: ...THIS WARRANTY SHALL ALSO BE VOID IF THE TV CONVERTER HAS BEEN OPENED BY AN UNAUTHORIZED PERSON If You Need Assistance 1 Call the Customer Service Center at 1 800 333 DISH 3474 Have the date of purcha...

Page 26: ...ed the warranty or makes the equipment unrepairable billing account or credit card will be charged the market price of the replacement Post Receipt Exchange Program You may choose to ship the equipmen...

Page 27: ...USTOMER YOUR ACTIVATION OF A DISH NETWORK ACCOUNT AND RECEIPT OF DISH NETWORK SERVICES OR EQUIPMENT SHALL CONSTITUTE YOUR ACCEPTANCE OF THIS AGREEMENT IF YOU ARE AN EXISTING DISH NETWORK CUSTOMER WE W...

Page 28: ...cess websites and information on the Internet Neither DISH Network nor EchoStar Technologies L L C EchoStar has any control over such websites and information and neither we nor EchoStar make any repr...

Page 29: ...h or without your permission B Billing Policies Your bills will show the total amount due the payment due date payments credits purchases and other charges to your account You may submit your payment...

Page 30: ...tion HD receiver 5 00 You have more than 1 receiver on your account Per additional standard definition SD receiver Alaska Dish 500AK Upgrade Fee 4 99 You receive Services in Alaska DishHOME Protection...

Page 31: ...to order pay per view Services at any time without a phone line connected to your receiver Charged annually Pay Per View Automated Fee 1 50 You use our automated telephone system to order DISH Networ...

Page 32: ...or promotional pricing that you would have been eligible to receive had your Services not been disconnected Shipping and Handling Fee 14 95 DISH Network sends you hardware you via regular delivery Add...

Page 33: ...l or mandatory term commitment period and if you cancel your Services prior to the expiration of an applicable optional or mandatory term commitment period certain early termination or cancellation fe...

Page 34: ...s personal video recorder digital video recorder PVR DVR products allow you to record programming in digital format Total available recording time varies depending on your receiver and the nature of...

Page 35: ...sole and exclusive property of DISH Network and we may provide or replace leased Equipment with new or reconditioned Equipment at any time and upon cancellation or disconnection of your Services remo...

Page 36: ...E DEFICIENCY OR DEFECT IN SERVICES OR EQUIPMENT D NO WARRANTIES EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY BY APPLICABLE STATE LAW NEITHER WE NOR OUR THIRD PARTY BILLING AGENTS NOR ANY OF OUR OR THE...

Page 37: ...when received by us at such mailing address B Physical Address Change of Address When setting up your DISH Network account you must provide us with the physical address where your Equipment will be l...

Page 38: ...DISH Network may however change this Agreement at any time and will notify you if that occurs The terms and conditions of this Agreement that either are expressly stated to survive or by their nature...

Page 39: ...l By using the software you acknowledge that neither EchoStar Technologies L L C nor DISH Network L L C makes any representations or warranties or guarantees with regard to any sites or information di...

Page 40: ...product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label...

Page 41: ...this equipment This could void the user s authority to operate the equipment There are many devices that allow you to connect your antenna to your in home distribution system such as splitters and am...

Page 42: ...Appendix 34 Printed in the United States of America...

Page 43: ...alignment and direction 7 cables to DISH Network 7 location of iv Over The Air OTA 33 proper care of your antenna v safety iv B batteries size AA 9 type 9 Broadband Setup 12 C Caller ID issues 13 Care...

Page 44: ...omatically 12 protect from erasure 12 remote control antenna 9 battery safety iv for more information 2 help on 2 installing batteries 9 linking 9 POWER button iii 7 8 re linking 9 troubleshooting pro...

Page 45: ...tem Info screen 9 user manual on screen for receiver 2 other equipment s 12 V videos on screen help 2 W Warranty Limited 16 websites More Information on dishnet work com 2 Support on dishnetwork com 1...

Reviews: