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UC100-1T1S1O User Manual

5.8.9

Diagnostics

In case that call cannot be connected or voice has quality problem, you can enter into the

Call

Control



Diagnostics

interface to collect fault-related information and then send it to

technical support to locate fault.

Operation Procedures:

．

Select the module that needd to be traced. For example, if a call from SIP to FXS has

voice problem, you can select SIP message, FXS/FXO and Voice, and then click the

Start

button.

．

Give a call, and come back to the

Call Control



Diagnostics

interface after the call ends.

Then click Stop and download the tracing file.

3. In order to locate faluts more quickly, you sometimes need to enter into the

System



Service

Log interface, click export, and then send this exported file and the tracing file to

technical support,

Figure 5-69 Call Tracing for Diagnostics

Summary of Contents for UC100-1T1S1O

Page 1: ...Address 9th Floor Guoxing Building Changxing Road Nanshan District Shenzhen China Postal Code 518052 Telephone 86 755 61919966 Fax 86 755 2645 6659 Emails sales dinstar com support dinstar com Website www dinstar com UC100 1T1S1O Universal Gateway User Manual V1 0 User Manual V2 1 ...

Page 2: ...out how to install configure or use the gateway Please read this document carefully before install the gateway Intended Audience This manual is aimed primarily at the following people Users Engineers who install configure and maintain the gateway Revision Record Document Name Document Version Firmware Version UC100 1T1S1O Universal Gateway User Manual V1 0 V1 0 2016 09 026 1 53 2 35 Conventions Ga...

Page 3: ...5 1 5 8 Environmental 5 1 5 9 Maintenance 6 2 Quick Installation 6 2 1 Installation Attentions 6 2 2 Installation Steps 7 2 3 Network Connection 7 2 3 1 Network Connection Diagram under Route Mode 7 2 3 2 Network Connection Diagram under Bridge Mode 8 2 4 Connect Gateway to Network 9 2 4 1 Connect Gateway to Network via Network Port 9 2 4 2 Connect Gateway to Network via WiFi 9 2 4 3 Preparations ...

Page 4: ...d to SIP Server 17 4 1 2 Other SIP Clients registered to UC100 18 4 1 3 UC100 Connected to PBX through Trunking 19 4 1 4 UC100 Serving as VPN Client 19 5 Configurations on Web Interface 20 5 1 Introduction to Web Interface 20 5 2 Status 21 5 2 1 Overview 21 5 2 2 SIP 22 5 2 3 PSTN 23 5 2 4 DHCP Client List 24 5 2 5 Current Call 24 5 2 6 CDRs 24 5 2 7 Service 25 5 3 System 25 5 3 1 Setting 26 5 3 2...

Page 5: ... Static Route 46 5 4 10 UPnP Client 47 5 4 11 VPN Client 47 5 4 12 Hosts 50 5 5 Profile 50 5 5 1 SIP 51 5 5 2 FXS FXO 53 5 5 3 Codec 59 5 5 4 Number 60 5 5 5 Time 62 5 5 6 Manipulation 63 5 5 7 Dialplan 64 5 6 Extension 66 5 6 1 SIP 66 5 6 2 FXS 67 5 6 3 Ring Group 71 5 7 Trunk 72 5 7 1 SIP 72 5 7 2 FXO 74 5 7 3 GSM 77 5 8 Call Control 81 5 8 1 Setting 82 5 8 2 Route Group 83 5 8 3 Route 84 5 8 4 ...

Page 7: ...P Network PLMN and PSTN Based on SIP UC100 1T1S1O not only can interact with IPPBX softswitchd and SIP based network platforms but also supports types of GSM WCDMA LTE frequency ranges thus meeting the worldwide requirements about the mobile network Besides the gateway has built in WiFi and high speed data handling capacity allowing users to enjoy high speed internet surfing through WiFi or LAN po...

Page 8: ...e UC100 1T1S1O User Manual Copyright 2011 2016 Dinstar 2 Figure 1 1 Application Scenario of UC100 1T1S1O IP IP FXO LAN SIP Internet WAN Laptop SIP Server PC Extension Analog Telephone WiFi LTE SMS USSD Data PSTN UC100 1T1S1O FXS WAN Trunk IP 1 3 Product Appearance Front View Back View 1 4 Description of Indicators Indicator Definition Status Description ...

Page 9: ...he FXS port is in off hook status Off The FXS port is faulty FXO FXO In use Indicator Slow Flashing The FXO port is initialized successfully and is in idle status On The FXO port is currently occupied by a call Off The FXO port is faulty WAN LAN Network Connection Indicator Off Network does not work or network cable is not connected Fast Flashing Network is successfully connected SIM LTE 4G Indica...

Page 10: ...N Ports 10 100 Base T RJ45 WiFi 2 4Ghz 802 11n 1 5 3 Voice Capabilities VoIP Protocols SIP over UDP TCP TLS SDP RTP SRTP Codecs G 711a μ law G 723 1 G 729A B Silence Suppression Comfort Noise Generator CNG Voice Activity Detection VAD Echo Cancellation G 168 with up to 128ms Dynamic Jitter Buffer Adjustable Gain Control Automatic Gain Control AGC Call Progress Tones Dial Tone Ring Back Tone Busy T...

Page 11: ...ftware Features Ring Group Routing Groups Caller Called Number Manipulation Routing Based on Time Period Routing Based on Caller Called Number Prefix Routing Based on Source Trunks Dial Rules Failover Routing FXO Impedance Auto Match IVR Customization Auto Attendant Function CDRs 1 5 7 Supplementary Services Call Forwarding Unconditional Busy No Reply Call Waiting and Call Holding Call Transfer Bl...

Page 12: ...ceroute and Nslookup Network Capture 2 Quick Installation 2 1 Installation Attentions To avoid unexpected accident or device damage please reed the following instructions before installing the UC100 1T1S1O gateway The adapter of the gateway accepts DC input voltage of 12V Please ensure stable and safe power supply To reduce the interference to telephone calls please separate power cables from tele...

Page 13: ...and connect PSTN line to the FXO port Connect network cable to the LAN port s and WAN port please refer to 2 3 Network Connection Insert a SIM card to the SIM slot 2 3 Network Connection UC100 1T1S1O works in two network modes route mode and bridge mode When it is under the route mode the IP address of WAN port must be different from the IP address of LAN port But when it is under the bridge mode ...

Page 14: ...12V WAN LAN0 LAN1 LAN2 FXS WPS RST IP Netowk FXO Note The IP address of LAN port of the gateway and the IP address of PC must be at the same network segment while that of WAN port is at a different network segment 2 3 2 Network Connection Diagram under Bridge Mode Under the Bridge mode the IP address of WAN port is the same with that of LAN port Generally when the gateway works under the bridge mo...

Page 15: ...he gateway to network through network ports In fact the gateway can also be connected to network through WiFi 2 4 1 Connect Gateway to Network via Network Port Please connect the UC100 1T1S1O gateway to network according to the network diagrams in Section 2 3 Network Connection Then connect a telephone to the FXS port Dial 158 to query the IP address of LAN port Modify the IP address of PC to make...

Page 16: ...the connectivity between the PC and the UC100 1T1S1O Click Start Run of PC and enter cmd to execute ping 192 168 11 1 to check whether the IP address of LAN port runs normally 2 4 4 Log In Web Interface Open a web browser and enter the IP address of LAN port the default IP is 192 168 11 1 Then the login GUI will be displayed You also can enter the IP address of WAN port but it s required to modify...

Page 17: ...he call holding feature enabled the called party is able to switch to the new incoming call while keeping the current call holding on by pressing the flash button or the flash hook When the called party presses the flash button or the flash hook once again he or she will switch back to the first call 3 3 Call Waiting If a calling party places a call to a called party which is otherwise engaged and...

Page 18: ...ird party after he confirms that the third party agrees to answer the call Example A gives a call to B and B wants to attended transfer the call to C Operation instructions are as follows 1 A dials the extension number of B 2 The extension of B rings and B picks up the phone Then A and B go into conversation 3 B presses 2 to trigger attended transfer at the same time A can hear a waiting tone Then...

Page 19: ...a specific feature code and you can query conrresponding information Code Corresponding Function 159 Dial 159 to inquiry WAN IP 158 Dial 158 to inquiry LAN IP 114 Dial 114 to inquiry phone number 157 Dial 157 0 to set route mode dial 157 1 to set bride mode 150 Dial 150 1 to set IP address as static IP address dial 150 2 to set IP address as DHCP IP address 152 Dial 152 to set IPv4 address for exa...

Page 20: ...forwarded to extension number 8000 when there is no reply from the called number 93 Disable the call forwarding on no reply service 78 Enable the No Disturbing service 79 Disable the No Disturbing service Pick up the ringing extension which is in the same ringgroup Example Dial 8000 and you can take the incoming call of extension number 8000 160 Dail 160 1 to allow HTTP WAN access Dial 160 0 to de...

Page 21: ... uses the G 711 A or G711U codec in order to reduce the damage to fax signal 3 8 Function of RST Button Press the RST button for different time length and the UC100 1T1S1O device will execute different function 1 On the condition that the device is running normally press the RST button for 0 to 3 seconds the system will not execute any function 2 On the condition that the device is running normall...

Page 22: ...ill wipe out all configurations rebuild a file system and then re load a firmware version this method is used in case of version fault 3 9 Query IP Address and Restore Default Setting After connecting a telephone to the FXS port you can dial 158 to query the IP address of LAN port and dial 159 to query the IP address of WAN port If you want to restore UC100 1T1S1O to default settings you can press...

Page 23: ...t you want to appear here UC100 1T1S1O User Manual Copyright 2011 2016 Dinstar 17 Figure 3 2 Reset to Defaults 4 Configuration Wizard 4 1 Configuration Wizard The following are the common ways to configure the UC100 1T1S1O gateway 4 1 1 UC100 Regarded as Terminal and Registered to SIP Server 1 UC100 1T1S1O Registered to SIP Server ...

Page 24: ...S FXO port will take inbound and outbound routes as first priority For outgoing calls if outbound route cannot be matched then the registered SIP trunk will be selected For incoming calls if inbound route cannot be matched then the registered FXS FXO port will be selected Generally local extension number is taken as first prioriy for call routing selection followed by DID route and then registered...

Page 25: ...11 2016 Dinstar 19 Add Extension Account on Extension SIP Interface Configure UC100 Information on SIP Client 4 1 3 UC100 Connected to PBX through Trunking Add an SIP Trunk to PBX Add Inbound and Outbound Routes 4 1 4 UC100 Serving as VPN Client Enable VPN Client on Network SIP Interface Configure Information of VPN Server on Network SIP Interface Configure Information of UC100 on VPN Server ...

Page 26: ...d then enter the IP address of LAN port Click Login and the login GUI is displayed Both the default username and password are admin The displayed login GUI is shown as follows Figure 5 1 Introduction to login GUI 1 2 5 3 4 Table 5 1 Introduction of Web Interface Index Item Description 1 UC100 The name of the gateway it can be edited on the System Setting interface 2 Menu Bar The menu bar of UC100 ...

Page 27: ... Current Call interfaces will be refreshed automatically 5 2 Status The Status meun mainly displays all kinds of status information It includes the following sub menus Overview SIP PSTN DHCP Client List Current Call CDRs Service and About 5 2 1 Overview Log in the Web interface of UC100 1T1S1O click Status Overview and the following interface will be displayed On the interface divice model firmwar...

Page 28: ...me of the SIP profile Listening Address The current listening address and port of SIP State Green color means normal running while red color means listening address and port of SIP is unavailable There are two states Running and Down SIP Trunk Heartbeat If heartbeat is enabled option message will be sent to peer device the peer device is reachable Status Green color means available while red color...

Page 29: ...e Extension FXS interface Table 5 3 Status Explanation of FXS FXO and GSM Belong To Parameter Explanation FXS Config Status There are two config statuses OK and Config Failed SIP Register Status There are two SIP register statuses Registered and Unregistered Hook State There are two hook states Onhook and Offhook FXO Config Status There are two config statuses OK and Config Failed SIP Register Sta...

Page 30: ...wn Figure 5 5 DHCP Client List 5 2 5 Current Call On Status Current Call interface the source destination calling number called number start time answer time state and duration of the current real time call are shown If there is no current call no information will be shown Figure 5 6 Current Call Information 5 2 6 CDRs Click Status CDRs and you can set query criteria to query the CDRs Call Detaile...

Page 31: ...d Telnet service can be disabled and their ports can be modified on the Network Access Control interface If no running status is shown it means exception has occurred on UC100 Besides if syslog is disabled on the System Setting interface the logs cannot be uploaded to the server but log service is still running Figure 5 8 Service Status 5 3 System Configurations for hostname timezone NTP login use...

Page 32: ... server Figure 5 9 Basic Setting Figure 5 10 Explanation of Basic Setting Paratermers Parameter Explanation Hostname The name of the gateway After it is configured the name will be displayed on the left of the menu bar Timezone You can choose a time zone you want The default value is UTC Universal Time Coordinated Local Time The current time based on current time zone It is synchronized with NTP C...

Page 33: ...rvers Delete a NTP Server Add a NTP Server 5 3 2 User Manager Click System User Manager and you can modify the username name and password for logging in the UC100 1T1S1O gateway Factory defaults for username name and password are both admin so it is advised to modify them for security consideration The abovementioned username and password are also used to log in Web Interface Telnet and SSH Figure...

Page 34: ... the gateway will automatically check whether the firmware vesion stored on the URL is updated Check Interval The interval to check whether the firmware vesion stored on the URL is updated If it is 3600s the gateway will check every 3600s URL The URL of the http ftp tftp server For example ftp 172 16 77 200 home tftp 172 16 77 200 provision xml http test domain com test Username The login username...

Page 35: ...uery the logs that you want and to export the logs through clicking the Export button at the top right corner Figure 5 13 Operation Logs Note Operation logs are generally used to locate faults by device manufacturer 5 3 5 Service Log Service logs the running logs of UC100 1T1S1O can be exported on the System Service Log interface Those logs are used for analyzing where a problem has occurred on th...

Page 36: ...r the change to take effect after executing restore or upgrade Figure 5 16 Backup Resotre Upgrade Note the file you choose to be upgraded on the above interface is a local file while the version file upgraded through the Provision function is a file from http ftp tftp server Table 5 5 Explanation of Backup Resotre Upgrade Button Download You can download the configuration data to be backuped Selec...

Page 37: ...nternational Mobile Equipment Identity of the inserted SIM card and can set BCCH Broadcast Control Channel BCCH is a logical broadcast channel used by the base station in a GSM network to send information about the identity of the network The information is used by a mobile station to get access to the network Information includes the Mobile Network Code MNC the Location Area Code LAC and a list o...

Page 38: ...in the draw down box and therefore user has no need to enter command lines on Telnet In this way the efficiency of problem diagnostics is greatly improved Commonly used command lines include fxo config fxo status fxs config fxs status gsm status gsm bcch gsm oper sip status sip profile and so on Figure 5 20 Command Line 5 3 11 Diagnostics Use a telephone line to connect the FXS port and the FXO po...

Page 39: ...y used to centrally manage all kinds of devices Through cloud service you can query the status of a device upgrade devices at batch log in or configure a device remotely The UC100 1T1S1O gateway provides Cloud service Enter the IP address service port and password of Cloud server the gateway will connect to the Cloud server Figure 5 22 Cloud Server 5 3 13 Reboot On the System Reboot interface you ...

Page 40: ...AN are the same 5 4 1 Setting On the Network Setting interface you can set the IP address of WAN port and LAN port and can turn on WiFi Under the route mode the default IP address of WAN port is a DHCP IP address while the default IP address of the LAN port is 192 168 11 1 In fact there are three kinds of IP addresses for selection for WAN port and LAN port including Static IP address DHCP and PPP...

Page 41: ...b to apply 标题 1 to the text that you want to appear here UC100 1T1S1O User Manual Copyright 2011 2016 Dinstar 35 Figure 5 24 Default IP Address under Route Mode Figure 5 25 Set WAN IP as DHCP IP Note When WAN IP is set as DHCP IP please ensure that there is DHCP server working normally in the network ...

Page 42: ... the UC100 1T1S1O Netmask the netmask of the router connected the UC100 1T1S1O Default Gateway the IP address of the router connected the UC100 1T1S1O Use custom DNS server the IP address of the DNS server Figure 5 26 Set WAN IP as Static Address PPPoE PPPoE is an acronym for point to point protocol over Ethernet which relies on two widely accepted standards PPP and Ethernet PPPoE is a specificati...

Page 43: ...you want to appear here UC100 1T1S1O User Manual Copyright 2011 2016 Dinstar 37 Figure 5 27 Set WAN IP as PPPoE IP 5 4 2 Access Control The access ports of Web Telnet and SSH as well as relevant on off controls can be configured on the Network Access Control interface Web supports http and https while SSH supports OAuth 2 0 protocol ...

Page 44: ...ss Control 5 4 3 Firewall If the UC100 1T1S1O works under the route mode you can choose to enable the firewall and set filter rules to accept or reject certain destination IP addresses Configuration Procedures 1 Select On in the drop down box on the right of Filter Rules Control 2 Select filter action accept or reject 3 Click the New button 4 Fill in information of filter rule 5 Click the Save but...

Page 45: ... Manual Copyright 2011 2016 Dinstar 39 Figure 5 29 Firewall Note Edit information for the corresponding filter rule Delete the corresponding filter rule Information of Source or Destination is not completely filled in Figure 5 30 Create Filter Rule Table 5 6 Explanation of Parameters for Filter Rule LAN IP The IP address that you want UC100 to accept or reject It is the IP ...

Page 46: ...accept or reject It is the IP address of a host from wide area network it can also be a string of IP addresses for example 152 16 11 11 19 WAN Port The port of WAN host which the accepted or rejected IP address belongs to Action Choose accept ot reject 5 4 4 DHCP Server If there is a need you can choose to enable the built in DHCP server of UC100 1T1S1O to assign IP addresses to PC or other client...

Page 47: ...whose IP address is assigned by the built in DHCP server it is optional to fill in Slave DNS The slave DNS of the client whose IP address is assigned by the built in DHCP server it is optional to fill in 5 4 5 Port Mapping When the UC100 1T1S1O works under the route mode port mapping allows a client in the wide area network to visit a client in the local area network Configuration Procedures 1 Cli...

Page 48: ...ient in local area network LAN Port The port of the to be visited client in local area network this port cannot conflict with the port of UC100 1T1S1O 4 Click the Save button to save the above configurations 5 4 6 DMZ Setting When the UC100 1T1S1O gateway works under the route mode and the DMZ service is enabled the clients in the wide area network are allowed to have direct access to the clients ...

Page 49: ...nd then click Ping 2 If related messages are received it means the network works normally otherwise the network is not connected or is connected faultily Traceroute is used to determine a route from one IP address to another Instruction for using Traceroute 1 Enter the IP address or domain name of a destination device in the input box of Traceroute and then click Traceroute 2 View the route inform...

Page 50: ...ture the packages that you want Figure 5 36 Network Capture Note If there are multiple source or destination IP addresses please use to separate them for example 172 16 115 12 172 16 115 15 After package capturing is completed save the captured packages on a computer and then use a tool to analyze them 5 4 8 DDNS If DDNS Dynamic Domain Name Server service is enabled when the IP address bound to a ...

Page 51: ... offered by service provider When service provider is a customized service provider the format of domain is as follows domain DOMAIN ip IP username USERNAME password PASSWORD whereby username and password are variables you need to turn it into fixed values namely DOMAIN IP USERNAME and PASSWORD For example if the service provider offers the following update url http bob password dynupdate no ip co...

Page 52: ...ice in other words the interval for sending IP up to DDNS Retry Interval When Fail s The interval for retrying to send IP update request to DDNS when IP update fails 5 4 9 Static Route On the Network Static Route interface you can configure static routes for the network Figure 5 38 Create New Static Route Table 5 10 Explanation of Parameters for Static Route Name The name of the static route Targe...

Page 53: ...hen UPnP HTTP is enabled the router will create a port mapping from external HTTP port 8080 to intranet HTTP port 80 and thus clients in public network can visit the UC100 1T1S1O gateway which is in local area network through entering 72 16 20 12 8080 Figure 5 39 UPnP Client 5 4 11 VPN Client VPN Virtual Private Network is a network technology that creates a secure remote network connection over a...

Page 54: ...d is connected to PPTP server Figure 5 40 UC100 Works as PPTP Client Table 5 11 Explanation of Parameters for PPTP Client Status Whether to enable the PPTP client function UC100 1T1S1O works as PPTP client Default Route Whether to enable default route If default route is enabled data are transmitted between PPTP client and PPTP server through VPN route if it is not enabled data are transmitted bet...

Page 55: ... L2TP client Default Route Whether to enable default route If default route is enabled data are transmitted between L2TP client and L2TP server through VPN route if it is not enabled data are transmitted between L2TP client and L2TP server through network s outbound route Data Encryption Whether to encrypt data during data transmission Server Address The IP address of the L2TP server that assigns ...

Page 56: ...abling the hosts file you can visit the corresponding host by inputting the alias or domain name of the host The format of the hosts file is as follows IP address host alias domain name The hosts file contains the mapping relationship between IP address and host name alias domain name And the mapping relationship allows quick and convenient access to the host Figure 5 43 Enable Hosts File 5 5 Prof...

Page 57: ...C100 1T1S1O User Manual Copyright 2011 2016 Dinstar 51 5 5 1 SIP On the Profile SIP interface you can set SIP information such as listening port which will be used in extension and trunk Multiple SIP profiles can be configured for one UC100 1T1S1O device so you can choose different SIP profiles according to different needs Figure 5 44 Configure SIP Profile ...

Page 58: ...onal Response ACKnowledgement Session Timeout The validity period of a SIP session When a SIP session times out an invite message needs to be sent to refresh the session otherwise the session ends It is 1800 seconds by default Inbound Codec Negotiation Priority To take the remote device or the local device as priority for inbound codec negotiation Assume local device supports PCMA PCMU G 729 and G...

Page 59: ... 172 16 0 0 255 255 0 0 which means calls from the network segment of 172 16 is allowed to come in 0 0 0 0 means calls of any source is allowed to come in QoS Whether to enable QoS QoS is a technology used to solve network delay or congestion 5 5 2 FXS FXO On the Profile FXS FXO interface you can configure the driving parameters of FXS port and FXO port including tone standard dial timeout ring ti...

Page 60: ...to apply 标题 1 to the text that you want to appear here Error Use the Home tab to apply 标题 1 to the text that you want to appear here UC100 1T1S1O User Manual Copyright 2011 2016 Dinstar 54 Figure 5 46 Configure FXS Parameters ...

Page 61: ...ers Name The name of this FXS profile Tone Group The national standard of dialing tone busy tone and ring tone default value is China Digit Timeout s The timeout value for dialing a digit of a telephone number When the time of dialing a digit exceeds this value the system will think the dialing has completed Default value is 4 seconds Dial Timeout s The timeout value for dialing the first telephon...

Page 62: ... ms The minimum interval between the sending of two DTMF tone DTMF Dual Tone Multi Frequency DTMF Gain Signal gain of DTMF DTMF Duration ms The minimum duration of a DTMF tone DTMF Detect Threshold The threshold for the device to detect DTMF DTMF Teminator The terminator for ending DTMF detection It means when the terminator is detected the system will think the dialing is completed and begin to p...

Page 63: ... If polarity reverse is on call tolls will be calculated based on the changes in voltage If polarity reverse is off you need to set the time for offhook detect and call tolls will be calculated starting from the set time Send Flash Hook via SIP INFO If this parameter is on signal of flash hook is sent via SIP INFO Dialplan The rules for dialing The UC100 1T1S1O device supports regular expression P...

Page 64: ...ult value is 10 seconds Ring Timeout s The timeout value for the ringing of the analog phones of the FXS port when there are incoming calls No Answer Timeout s The timeout value for ending a call which goes out through the FXS port when nobody answers the call Detect Polarity Reverse Whether to enable detect polarity reverse If detect polarity reverse is on call tolls will be calculated based on t...

Page 65: ...erminator for ending DTMF detection It means when the terminator is detected the system will think the dialing is completed and begin to process call Send DTMF Terminator Whether to send DTMF terminator Intermittent Ratio The intermittent ratio to detect busy tone Dialplan The rules for dialing The UC100 1T1S1O device supports regular expression Please make reference to Profile Dianplan section 5 ...

Page 66: ...Dinstar 60 5 5 4 Number On the Profile Number interface you can set a prefix for calling numbers or called numbers When the prefix of a calling number or a called number matches the set prefix the call will be passed to choose a route Figure 5 49 Number Profile Edit number profile Delete the corresponding number profile Click and you will see the following interface Figure 5 50 Create Number Profi...

Page 67: ...f a string For example 2 matches the numbers ending with 2 Separates alternate possibilities For example 2 3 4 means 2 3or 4 Marks the next character as a special character a literal a backreference or an octal escape Matches a single character that is contained within the bracket For example 123 matches 1 2 or 3 0 9 matches any digit from 0 to 9 Matches any one character except those enclosed in ...

Page 68: ...onform to the format of regular expression For example 0755 matches the numbers starting with 0755 and 0755 8899 0110 matches the numbers starting with 0755 8899 or 0110 5 5 5 Time On the Profile Time interface you can set a time period for calls to choose routes If the local time when a call is initiated falls into the set time period the call will be passed to choose the corresponding route Clic...

Page 69: ...xplanation of Manipulation Parameters Name The name of this manipulation profile Delete Prefix Count The number of digits that are deleted from the left of the caller number or calling number Delete Suffix Count The number of digits that are deleted from the right of the caller number or calling number Add Prefix The prefix added to the caller number or the calling number Add Suffix The suffix add...

Page 70: ... Expression Syntax Matches the starting position in a number string For example 134 matches the numbers starting with 134 Matches the ending position of a string For example 2 matches the numbers ending with 2 Separates alternate possibilities For example 2 3 4 means 2 3or 4 Marks the next character as a special character a literal a backreference or an octal escape Matches a single character that...

Page 71: ...its of 0755 0755 8899 0110 Matches the phone numbers with starting digits of 0755 8899 or 0110 1 358 0 9 9 Matches the phone numbers with the first digit as 1 the second digit as 3 5 or 8 the left nine digits as any of 0 to 9 DigitMap Syntax Supported Objects Digit 0 9 T Timer DTMF A digit a timer or one of the symbols of A B C D or Range One or more DTMF symbols enclosed in the but only one DTMF ...

Page 72: ...x 13xxxxxxxxx Matches the phone numbers starting with any digit of 2 to 8 and the left six digits as any of 0 to 9 or matches the phone numbers starting with 13 and the left nine digits as any of 0 to 9 5 6 Extension 5 6 1 SIP On the Extension SIP interface you can configure the SIP accounts registered in the UC100 1T1S1O by SIP clients hereby UC100 1T1S1O is regarded as a SIP server Figure 5 54 C...

Page 73: ...6 Call Waiting If a calling party places a call to a called party which is otherwise engaged and the called party has the call waiting feature enabled the calling party will hear an IVR voice Do Not Disturb If Do Not Disturb feature is enabled calls cannot reach the called party Call Forward Unconditional If Call Forward Unconditional feature is enabled all coming calls will be forwarded to a pres...

Page 74: ...y 标题 1 to the text that you want to appear here Error Use the Home tab to apply 标题 1 to the text that you want to appear here UC100 1T1S1O User Manual Copyright 2011 2016 Dinstar 68 Figure 5 55 Configure Parameters of FXS Extension ...

Page 75: ... Use the Home tab to apply 标题 1 to the text that you want to appear here Error Use the Home tab to apply 标题 1 to the text that you want to appear here UC100 1T1S1O User Manual Copyright 2011 2016 Dinstar 69 ...

Page 76: ...this FXS extension account which is used during register authentication Hotline If hotline is enabled calls will directly go to the hotline number Number Holine number Delay The delay time for a call to be send out after dialing is completed Call Waiting If a calling party places a call to a called party which is otherwise engaged and the called party has the call waiting feature enabled the calli...

Page 77: ...nd which SIP extension to ring under a ring group The ring group function is widely used in call centers Figure 5 56 Configure Ring Group Table 5 22 Explanation of Parameters for Ring Group Name The name of this ring group Members Select Select the FXS extension and an SIP extension or several SIP extensions Add an extension to the ring group Delete an extension from the ring group Strategy The st...

Page 78: ... Range 5s to 60s Note If ring group function has been set the call forwarding function is unavailable 5 7 Trunk 5 7 1 SIP SIP trunk can realize the connection between UC100 1T1S1O and IPPBX or SIP servers Figure 5 57 Cofigure SIP Trunk Table 5 23 Explanation of Parameters for SIP Trunk Name The name of the SIP trunk Address The IP address or domain name of the peer SIP devices or servers Port The ...

Page 79: ...re Seconds The validity period after the SIP trunk is registered successfully When the time expires the SIP trunk will send register request to the server Default value is 1800s Retry Seconds When the SIP trunk fails to be registered the interval to send register request Default value is 60s Heartbeat If heartbeat in on heartbeat options messageswill be sent to examine the connection with servers ...

Page 80: ...6 Dinstar 74 5 7 2 FXO FXO Trunk interconnects the PSTN with UC100 1T1S1O Calls from the PSTN can come into the gateway and calls can go out from the gateway to search telephone numbers under the PSTN Different from the FXO ports of other gateways the FXO port of UC100 1T1S1O only allows one time dialing which means called numbers needs to be dialed directly for calls that go out from the FXO port...

Page 81: ...xt that you want to appear here UC100 1T1S1O User Manual Copyright 2011 2016 Dinstar 75 Figure 5 58 Configure FXO Trunk Table 5 24 Explanation of Parameters for FXO Trunk Extension The extension account of the FXO port which is used to register Autodial Number The autodial number of the FXO port when there are incoming calls ...

Page 82: ...te message when a call goes out Specify Transport Protocol on Register URL Whether to specify transport protocol on register URL Expire Seconds The validity period after the FXO trunk is registered successfully When the time expires the FXO trunk will send register request to the server Default value is 1800s Retry Seconds When the FXO trunk fails to be registered the interval to send register req...

Page 83: ...2011 2016 Dinstar 77 Figure 5 59 FXO Automatch Impedance 5 7 3 GSM The GSM trunk interconnects the UC100 1T1S1O device and the GSM network The GSM function of the UC100 1T1S1O gateway can transmit voice or SMS from IP network to mobile network and can convert voice or SMS from mobile network fixed network into IP packages and then transmit those packages to IP network through Erthernet port ...

Page 84: ...b to apply 标题 1 to the text that you want to appear here Error Use the Home tab to apply 标题 1 to the text that you want to appear here UC100 1T1S1O User Manual Copyright 2011 2016 Dinstar 78 Figure 5 60 Configure GSM Trunk ...

Page 85: ...ere are incoming calls Register to SIP Server If it is enabled the GSM trunk will be registered to the SIP trunk that has been set Default is off Master Server The address and port of the master SIP server it is generally the IP address of a SIP trunk Please make reference to Trunk SIP section Slave Server The address and port of the slave SIP server Username The username of this GSM trunk it is g...

Page 86: ...sion Caller ID Caller ID Extension Anonymous GSM Codec Support FR HR EFR AMR_HR EFR and FR EFR and HR EFR and AMR_FR AMR_FR and FR AMR_FR and HR AMR_FR and EFR AMR_HR and FR AMR_HR and HR AMR_HR and EFR Band Type GSM 900 GSM1800 GSM1900 GSM 900 GSM1800 GSM 850 GSM1900 Carrier Click the Rrflesh button and the gateway will automatically to identify the carrier of the inserted SIM card Reactive when ...

Page 87: ... Use the Home tab to apply 标题 1 to the text that you want to appear here UC100 1T1S1O User Manual Copyright 2011 2016 Dinstar 81 5 8 Call Control This section is to configure routes or route groups for incoming and outgoing calls through UC100 1T1S1O as well as IVR SMS USSD and so on ...

Page 88: ...题 1 to the text that you want to appear here Error Use the Home tab to apply 标题 1 to the text that you want to appear here UC100 1T1S1O User Manual Copyright 2011 2016 Dinstar 82 5 8 1 Setting Figure 5 61 Basic Setting of Call Control ...

Page 89: ...tart Port The start port of RTP packets RTP End Port The end port of RTP packets Local extension call If it is enabled calls between local extensions do not need routes Fax Mode T38 or T30 Pass through Tone Detection by Local If it is enabled UC100 1T1S1O will detect fax tones automatically during a call and the call will be switched into fax mode after a fax tone is detected SDP Param a X fax Att...

Page 90: ... 5 27 Explanation of Parameters for Route Group Name The name of the route group Members Select Select FXS extension SIP extension SIP trunk FXO trunk or GSM trunk Strategy The strategies for choosing which route under the route group as the destination route including Sequence Ascending Sequence Cyclic Ascending Simultaneous and Random 5 8 3 Route On the Call Control Route interface you can confi...

Page 91: ...g the route the higher value the lower priority Name The name of the route Condition The condition under which the route will be used Source The source of the call it can be the FXS extension SIP extension FXO trunk GSM trunk a customized source or any Number Profile The profile of the caller number and the called number please make reference to the Profile Number section The default value is Off ...

Page 92: ...e can be used make reference to the Profile Time section Action Include manipulating number and sending call to destination Manipulation If it is on the caller number or called number of the route will be manipulated make reference to the Profile Manipulation section Destination The destination of the route Failover Action The processing when a call through this route fails 5 8 4 Feature Code UC10...

Page 93: ... the text that you want to appear here UC100 1T1S1O User Manual Copyright 2011 2016 Dinstar 87 Figure 5 64 Feature Code Note All feature codes are enabled by default 5 8 5 IVR On the Call Control IVR interface you can carry out specific configurations for the IVR which has been uploaded from the System Voice interface ...

Page 94: ...hether to allow direct dialing of extensions during the playing of IVR Repeat Loops If it is set as 3 the call will be hanged up after the IVR has been repeated for three times during timeout Menu DTMF It can be 0 9 quick dial numbers others or timeout Destination the destination of the IVR it can be an extension or a trunk For example if DTMF is configured as 1 2 3 and others and the telephone ke...

Page 95: ...S1O and type the content of the SMS through the softphone Then configure a SMS route on the Call Call Control SMS Route interface The source of the SMS route is the number of the softphone Figure 5 66 Create SMS Route Table 5 30 Explanation of SMS Route Parameters Priority The priority for the SMS route the higher value the lower priority Name The name of the SMS route Source The source of the SMS...

Page 96: ...an not be more than 170 characters Figure 5 67 Send and Receive SMS Send Message Enter contents into the box on the left and then input the number of recipient Click Send in the last Note If there are mutilple recipients use to separate them for example 13151103146 18954405566 Receive Message All SMS received by UC100 are displayed on the Receive List Read Message Click on the Receive List to read...

Page 97: ...rogram in the network USSD is similar to Short Messaging Service SMS but unlike SMS USSD transactions occur during the session only With SMS messages can be sent to a mobile phone and stored for several days if the phone is not activated or within range Figure 5 68 USSD Table 5 31 Explanation of USSD Parameters USSD Code USSD code is a special number starting with or followed by 2 3 digits then en...

Page 98: ...t to technical support to locate fault Operation Procedures 1 Select the module that needd to be traced For example if a call from SIP to FXS has voice problem you can select SIP message FXS FXO and Voice and then click the Start button 2 Give a call and come back to the Call Control Diagnostics interface after the call ends Then click Stop and download the tracing file 3 In order to locate faluts...

Page 99: ...y DNS Domain Name System DDNS Dynamic Domain Name Service DHCP Dynamic Host Configuration Protocol DMZ Demilitarized Zone DND Do NOT Disturb DTMF DTMF Dual Tone Multi Frequency FTP File Transfer Protocol HTTP Hypertext Transfer Protocol LAN Local Area Network L2TP Layer 2 Tunneling Protocol PPTP Point to Point Tunneling Protocol MAC Address Media Access Control Adress NAT Network Address Translati...

Page 100: ... Manual Copyright 2011 2016 Dinstar 94 Glossary Description UDP User Datagram Protocol RTP Real Time Protocol PPPOE Point to point Protocol over Ethernet QoS Quality of Service UPnP Universial Plug and Play VLAN Virtual Local Area Network NTP Network Time Protocol STUN Simple Traversal of UDP over NAT PSTN Public Switched Telephone Network WLAN Wireless Local Area Network ...

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