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Guarantee

What does a Dimplex Guarantee cover?

Dimplex products deliver reliable service for normal use in dwellings. All Dimplex products are individually tested 
before leaving the factory.

If you are a consumer and you experience a problem with your Dimplex product, which is found to be defective 
due to faulty materials or workmanship within the Warranty Period, this Dimplex Guarantee will cover repair or - at 
the discretion of Dimplex – replacement with a functionally equivalent Dimplex product.

The Dimplex Guarantee Period is two calendar years from the date of purchase of your Dimplex product, or the date 
of delivery of the product, if later. The Dimplex Guarantee is conditional upon you providing the original purchase 
receipt as proof of purchase. Please therefore retain your receipt as proof of purchase.

If you do experience a problem with your Dimplex product please call the Helpline on 

+44 [0]344 879 3588

 or 

visit 

https://www.dimplex.co.uk/support

. For ROI please email 

[email protected]

 or call 

+353(0)1 

842 833

. We will need details of your Dimplex product, its serial number and a description of the fault which has 

occurred. You can find the model number and serial number for your Dimplex product on the heaters side. Once 
we receive your information and proof of purchase we will contact you to make the necessary arrangements.

If your Dimplex product is not covered by this Dimplex Guarantee there may be a charge to repair your product. 
However, we will contact you for agreement to any charges before any chargeable service is carried out.

What is not covered by a Dimplex Guarantee?

The Dimplex Guarantee does not cover any of the following:
•  Any fault or damage to your Dimplex product due to faulty materials or workmanship occurring outside the two-

year Guarantee Period.

•  Any fault or damage occurring to any pre-owned Dimplex product or to any other equipment or property.

•  Accidental damage to your Dimplex product or damage to your Dimplex product from external sources (for 

example, transit, weather, electrical outages or power surges).

• Fault or damage to your Dimplex product which is:

•  Not due to faulty materials or workmanship or which is due to circumstances outside Dimplex’s control.
•  Caused by use of your Dimplex product for anything other than normal dwelling purposes in the country where 

it was purchased.

•  Caused by any misuse, abuse or negligent use of the Dimplex product, including but not limited to any failure 

to use it in accordance with the Operating Instructions supplied with the product.

•  Caused by any failure to assemble, install clean and maintain your Dimplex product in accordance with the 

Operating Instructions supplied with the product unless this was carried out by Dimplex or its authorised dealers.

•  Caused by repairs or alterations to your Dimplex product not carried out by Dimplex service personnel or its 

authorised dealer(s).

•  Caused by use of any consumables or spare parts for your Dimplex product which are not Dimplex -specified.

Summary of Contents for PLX050E

Page 1: ...INSTRUCTION MANUAL Installation and Operating 08 54284 0 ISSUE 1 Series B PLXE Panel Heater Models PLX050E PLX075E PLX100E PLX125E PLX150E PLX200E PLXC300E Note PLXC300E features a slotted grille...

Page 2: ...top of the heater or the air inlet slots in the base of the heater The heater carries a warning DO NOT COVER to alert the user to the risk of fire that exists if the heater is accidentally covered CAU...

Page 3: ...s mains lead are coloured in accordance with the following code GREEN AND YELLOW EARTH BLUE NEUTRAL BROWN LIVE The heater is fitted with a length of flexible cable type H05VV F size 3 x 1 0mm2 for con...

Page 4: ...I E E Wiring Regulations Please note that lit cigarettes candles and oil burners combined with the convection effect of electric heaters can cause soot deposits to build up on the surface directly abo...

Page 5: ...4...

Page 6: ...W 0 75kW 1 00kW 1 25kW 1 50kW 2 00kW 3 00kW Auxiliary electricity consumption At nominal heat output elmax 0 00 0 00 0 00 0 00 0 00 0 00 0 00 At minimum heat output elmin 0 00 0 00 0 00 0 00 0 00 0 00...

Page 7: ...powder coated steel casing with louvered forward facing grille Advanced controls with capacitive sense technology for total flexibility of heating Note PLXC300E features a slotted grille Element Compa...

Page 8: ...hat stated on the heater General Wall Mounting IMPORTANT The wall bracket supplied with the heater must be used and the heater must be installed in the correct orientation The fixings should be used t...

Page 9: ...type 3 Present the heater to the wall bracket and engage bottom slots in the back with bracket hooks 4 Press heater into locked position and ensure the clips on the top are engaged 5 Remove protectiv...

Page 10: ...he Heaters controls refer to page 11 The Heater will then take the User to the Home Screen with the Out All Day Timer Mode active First Time Power On Important During initial heat up some odour may be...

Page 11: ...mplex Control on your device s app store Requires additional hardware Sold seperately Visit Dimplex co uk for more information A Dimplex Hub is required for this product to connect to Dimplex Control...

Page 12: ...perature and is normal for this type of product Whilst the noise produced is usually very quiet certain environmental factors can make it more noticeable such as hard flooring or minimal furnishings I...

Page 13: ...isplayed in a manual mode of operation When the controller buttons have not been pressed for a long period of time the display will sleep and the text will disappear The heater is still on and active...

Page 14: ...et Temperature of a Heating On period when that period is active This will temporarily adjust the Target Temperature for just that instance and will not permanently modify the settings for the timer i...

Page 15: ...Preview This option displays the timer s configuration This is handy to quickly check the timer without being able to change any values ADVANCE MENU BACK ENTER Manual 21 C Period 1 Period 2 Period 3 P...

Page 16: ...py Paste To save time when modifying a Timer Mode the Advance button can be used to copy and paste settings Individual heating periods from one day or every heating period from a day can be copied to...

Page 17: ...and no date is set Away Mode will count from either the current time or if a date is set Away Mode The Advance button is only used when a Timer Mode is active and allows the timer schedule to be chan...

Page 18: ...Temperature value Manual Default 21 C Can be changed from the Home Screen to any value within the Heater s Temperature Range Eco Default 19 C Can be changed from the Home Screen to any value in the H...

Page 19: ...s Target Temperature Range setting The Boost Time can be increased in the following increments 30 mins 1 hour 2 hours 3 hours 4 hours These increments can be restricted with the Max Boost Duration Ran...

Page 20: ...choose to unlock the heater if they wish to change the temperature modes or settings Heater Lock PIN Lock Heater Lock is the most customisable and secure lock on the heater This allows the heater to...

Page 21: ...Disabled during UI lock the Advance button will not function Boost Function Operation during PIN Lock If enabled Boost will function in the same way as it does when PIN Lock is not active unless modi...

Page 22: ...ell as enable disable modification of the Boost Temperature and Boost Duration See below Boost Lock Three settings can be modified within this Menu Enable Disable The Boost Menu Item can be Enabled Di...

Page 23: ...boost is activated Boost Settings Setback Settings Setback is a function that only modifies Timer Mode operation When Setback is enabled it overrides any Heating Off period to maintain a constant tem...

Page 24: ...n This is a global setting that can interrupt any active mode Activating this setting enables Open Window Detection to switch the Heater to a Heating Off state if it detects an open window in the room...

Page 25: ...ttons for 5 seconds Each of the following headings relate to an item in the settings menu Temperature Settings Temp Units Temperature Units This setting defines which temperature units are displayed o...

Page 26: ...t Code Description 20 Component thermistor hardware fault 21 22 23 24 30 Component overheat 32 33 34 40 Internal serial comms error 41 Heating element fault 50 Open window detected 52 Heat output disa...

Page 27: ...26...

Page 28: ...ig 2 page 7 and locate the battery module 2 Slide the catch and pull module from the controls 3 Remove the coin cell battery and replace 4 Slide module back in place ensuring clip is engaged IMPORTANT...

Page 29: ...om the wall using the clips shown in Fig 2 page 7 and locate the battery module indicated in Fig 5 2 Slide the catch and pull module from the controls See Fig 5 1 3 3 Replace the tray with the radio f...

Page 30: ...by this Dimplex Guarantee there may be a charge to repair your product However we will contact you for agreement to any charges before any chargeable service is carried out What is not covered by a Di...

Page 31: ...art the two year Guarantee Period afresh from the date of delivery of the replacement Dimplex product to you The Dimplex Guarantee does not entitle you to recovery of any indirect or consequential los...

Page 32: ...h the European Safety Standards EN60335 2 30 and the European Standard Electromagnetic Compatibility EMC EN55014 EN60555 2 and EN60555 3 These cover the essential requirements of EEC Directives 2006 9...

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