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Terms and Conditions
• The Dimplex Guarantee is valid for Dimplex from the date of purchase of your Dimplex product from a recognised
retailer in the country of purchase and use, or the date of delivery of the product if later, always provided the
original receipt has been retained and is produced as proof of purchase.
• You must provide to Dimplex or its authorised agents on request the original receipt as proof of purchase and - if
required by Dimplex - proof of delivery. If you are unable to provide this documentation, you will be required to
pay for any repair work required.
• Any repair work under the Dimplex Guarantee will be carried out by Dimplex or its authorised dealer(s) and any
parts that are replaced will become the property of Dimplex. Any repairs performed under the Dimplex Guarantee
will not extend the Guarantee Period.
• Any replacement of your Dimplex product by Dimplex during the Guarantee Period will start the two-year Guarantee
Period afresh from the date of delivery of the replacement Dimplex product to you.
• The Dimplex Guarantee does not entitle you to recovery of any indirect or consequential loss or damage including
but not limited to loss or damage to any other property.
• The Dimplex Guarantee is in addition to your statutory rights as a consumer and your statutory rights are not
affected by this Dimplex Guarantee.
Contact Dimplex
If you have any questions about what the Dimplex Guarantee covers and does not cover or how to claim under the
Dimplex Guarantee, please contact us using the information on the back page.
Contact details
Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF
Important
For electrical products sold within the European Community. At the end of the
electrical products useful life it should not be disposed of with household waste. Please
recycle where facilities exist. Check with a Local Authority or retailer for recycling
advice in your country. Batteries should be disposed of or recycled in accordance
with WEEE Directive 2012/19/EU. Packaging should be recycled where possible.
