Digital Watchdog MEGApix DWC-MD421D Instruction Manual Download Page 48 | Manualshive

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Upgrade the MEGAPIX camera with an upgrade file

.

1.

System Version

: Shows the current version of the camera.

2.

Manual Upgrade

: To upgrade system firmware, you have to contact manufacturer and get the upgrade file first.

Go to www.Digital-Watchdog.com and select Support tab.

a. Browse file and select the file.

b. Press Upgrade button. A dialogue box will appear. Select OK. System will automatically reboot.

3.

FTP Upgrade

:

a. Server Address: FTP Server IP address
b. Port: Default is 21.

          c. User ID:  FTP Server Log in ID.
          d. Password: FTP Server Log in Password.
          e. Directory:  Upgrade File Path.
          f.  Action: Select Check Upgrade to display the Upgrade File list.
          g. Status:  Display progress of the Upgrade.
          h. If camera detects an upgrade, a dialogue box will appear. Select OK. System will
                automatically reboot.

WEBVIEWER*

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Summary of Contents for MEGApix DWC-MD421D

Page 1: ...Before installing and using the MEGAPIX Camera please read this manual carefully Be sure to keep it handy for future reference MMDDYYYY IP 2 1MP Indoor Dome Camera DWC MD421D DWC MD421TIR ...

Page 2: ...erature may rise to high levels Cleaning To remove dirt from the case moisten a soft cloth with a soft detergent solution and wipe Mounting Surface The material of the mounting surface must be strong enough to support the camera This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide r...

Page 3: ...nder 18 Using IP Finder Software 19 20 Network Options 21 Camera Reboot 22 MEGAPIX Camera Web Viewer 23 Accessing the Web Viewer via Internet Explorer 23 Accessing the Web Viewer via Google Chrome Mozilla Firefox and Safari 24 First Second Stream 25 Export Image 26 Print Image 27 Panic Recording 28 29 MEGAPIX Camera Setup 30 Video 30 34 Event 35 38 Network 39 43 Record Remote Backup 44 47 System 4...

Page 4: ... MPEG4 MJPEG Double Shutter WDR Wide Dynamic Range at 15fps Settings 70ft Range IR with Intelligent Camera Sync MD421TIR True Day and Night MD421TIR 3D DNR 3D Digital Noise Reduction Web Server Built in Dual Streaming Programmable Privacy Zones 30 Mirror Remote Client Setup Upgrade Digital Zoom FTP Upgrade Support Power over Ethernet PoE DC12V UPnP Support 4 FEATURES ...

Page 5: ...luded with the MEGAPIXEL Camera 5 INSIDE THE BOX 1 User Manual 2 Quick Start Guide 3 2 Screws 2 Dry Wall Anchors 4 Mounting Template 5 CD Manual Software 6 Second Video Jack 7 Camera Module 8 Snapit Indoor Housing 8 7 6 5 4 3 2 1 ...

Page 6: ...1 Lens 2 Bubble 3 Cover Dome 4 Camera Control Board 5 SD Card Slot 6 Mounting Screws 7 RJ45 Connector 8 Audio In Out 9 Terminal Blocks See page 7 for more information PARTS DESCRIPTIONS 6 6 ...

Page 7: ...7 CAMERA CONTROL BOARD UART is for debugging purposes only ...

Page 8: ...DIMENSIONS 8 ...

Page 9: ...will require an adaptor for power transmission 1 Using a PoE Enabled Switch The MEGAPIX Camera is PoE Compliant allowing transmission of power and data via a single Ethernet cable PoE eliminates the need for the different cables used to power record or control the camera Follow the illustration below to connect the camera to a PoE enabled switch using an Ethernet cable 9 ...

Page 10: ...ing a Non PoE Switch If a PoE enabled switch is not used use a power adaptor for power transmission and non PoE switch for data transmission Follow the illustrations below to connect the camera without a PoE Enabled Switch 10 ...

Page 11: ... the camera and squeeze on both sides of the cover dome to loosen the hold on the camera module While squeezing hold the camera module and gently remove it from the bubble dome If the camera doesn t snap out easily try squeezing the cover dome a little tighter 11 INSTALLATION ...

Page 12: ...12 INSTALLATION Snapit Easy Installation The Snapit easy installation is a unique Digital Watchdog technology that allows you to install the camera in three easy steps ...

Page 13: ...ra to mark the holes as required 2 Drill holes into the drywall and insert the drywall mounts into the holes 3 Pull wires through and make connections Connect the RJ45 to a CAT5 cable or a power adaptor Refer to Network Connection for further explanation 13 3 2 1 ...

Page 14: ...g the screws provided with the camera 2 Check the LED light Green light flickers for booting Red light turns on when booting is complete 3 Adjust the camera s position using the 3 Axis Gimbal 4 Snap the cover dome back over the camera to complete the installation ...

Page 15: ...ow to Snap the Cover Dome over the Camera Module To snap the cover back into place align the small indentation in the cover dome with the RJ45 connector in the camera module as seen below INSTALLATION 15 ...

Page 16: ...s To install the SD card 1 Locate the SD card slot in the back of the camera module 2 Insert the SD card in the slot and push it down until you hear a click sound 3 To remove SD card press the SD card down until you hear a click The SD card will eject from the slot 4 When you are complete go to the camera s web viewer See page 44 for more information INSTALLATION 16 ...

Page 17: ...17 ADJUSTING THE 3 AXIS GIMBAL The Gimbal mechanism yields maximum rotation and placement as shown below Do not over rotate the lens Doing so will damage the camera lens module ...

Page 18: ...n the included User Manual CD Run IP Finder and install onto your PC 2 When setup is complete launch IP Finder 3 To find your MEGAPIX camera click the Search button Your MEGAPIX camera will appear as DWC MD421D 4 Select the desired device and select Web Connect to access the camera directly via Internet Explorer 18 IP FINDER SOFTWARE Be sure to install the IP Finder to a computer located on the sa...

Page 19: ...ion Change the device s connection type and or IP address information Please see the next page for further explanation 2 Upgrade Upgrade the device s firmware 3 Time Zone Change the time zone 4 Import Config Import setup configuration for a specific device 5 Web Connect Connect to the MEGAPIX camera through Internet Explorer IP FINDER SOFTWARE 1 2 3 4 5 19 ...

Page 20: ... your internet service provider is required 3 Static IP Select Static to connect to the camera from an external network 4 Use DDNS Check this option to use DDNS service 5 Port Displays the port numbers that are required for communication User can use IP Finder to change other basic settings for the MEGAPIX camera The menu will be different depending on the model 20 IP FINDER SOFTWARE If you decide...

Page 21: ...tup of the camera to a static IP address it is recommended that you first setup the camera to DHCP allow it to configure itself according to your network and then change the settings to a static IP address 1 To set your MEGAPIX camera to static highlight the desired device from the search results list and click on Configuration In the new setup window make sure static is selected 2 Enter the follo...

Page 22: ... default Previous setup for IP default time etc will be deleted If a system s IP address is lost reset the camera back to factory default The following are the default network settings 22 CAMERA REBOOT Frequent use may cause system error IP Mode DHCP IP Address 192 168 1 123 Subnet Mask 255 255 255 0 Gateway 192 168 1 123 Base Port 7000 HTTP Port 80 ...

Page 23: ...pe the IP address of the camera on the Internet Explorer window Example http 192 168 1 123 Factory Default 2 Enter Username and Password Username admin Password admin 3 The web browser will ask to install Active X Control Once it has been installed Internet Explorer will display video images from the camera WEBVIEWER 23 ...

Page 24: ...a s IP address NOTE If the first stream is set to H 264 then a video will not be displayed on the GUI 3 Click the Setup button Then go to Video Audio Stream Settings 4 Modify one of the two 2 streams to the codec MJPEG 5 When you are finished modifying the streams click Apply to make sure all changes have been saved and your camera has been rebooted 6 Exit the screen to return to the camera s main...

Page 25: ...nd recording On the main monitoring page user can view the camera with the First Stream settings or the Second Stream settings Below the display screen click on the First Stream and Second Stream buttons to view the different camera settings To setup Stream Settings refer to page 30 WEBVIEWER ...

Page 26: ... i v e v i d e o t o y o u r c o m p u t e r 1 Select the Export Image button A Save As window will appear 2 Select the folder you wish to Save in and type a File Name 3 Click Save and the screenshot will be saved WEBVIEWER 1 2 3 Image can only be saved as a JPEG file by default 26 ...

Page 27: ...t up or down 3 Zoom in on a portion of an image prior to printing 4 Select the scale of how the image will be printed on the page Original Size Fit to Paper or 50 200 5 To print information about the screenshot select View Title 6 To add a memo for the screenshot select Page Option 7 Go to Printer Setup to select the printer and manage printer properties 8 Select Print to print the page or Close t...

Page 28: ... e To Setup Instant Recording 1 Select the Record button 2 Indicate where you want the videos to be saved 3 Setup the duration of the instant recording You can record up to 120 seconds of live video 4 When setup is complete click OK to save changes or Cancel to cancel any changes WEBVIEWER 1 2 3 4 28 ...

Page 29: ...p Instant Recording 1 To Start right click anywhere on the display screen 2 Select Start Rec The icon on the top right of the screen will change to INSTANT 3 To Stop right click anywhere on the display screen 4 Select Stop Rec The video will be displayed in the designated folder when recording is complete WEBVIEWER 29 ...

Page 30: ... the more bandwidth it will require to stream images 3 Compression Type Codec Select the type of compression to use when outputting the video 4 Data Transfer Speed Set encoding bitrate if H 264 and MPEG4 compression type is selected 5 Framerate Select from 0fps to 30fps 6 MJPEG Quality Set MJPEG image quality This is only available when the compression is set to MJPEG The higher the quality the mo...

Page 31: ...tness Select from 0 darkest to 20 brightest 2 Shutter Mode Set the amount of light allowed in the video manually or automatically 3 Digital Slow Shutter Recommended in low light conditions Turn On 2x 3x 4x or Off 4 Shutter Speed Select the speed the camera s shutter will operate 1 30 1 60 or 1 120 5 AGC Gain Maximum light gain settings in low light conditions Select from 0 least light to 20 most l...

Page 32: ... This number should always be lower than the number set from Color to B W Extra Settings Set Lens Type Chroma Sharpness Mirror Flip and Digital Noise Reduction 3 Lens Type Set the camera to indoor outdoor lighting environment Select Manual DC or AF 4 Chroma Affect the quality of the color in the image Select from 0 20 The higher the number the brighter the color in the video 5 Sharpness Select sha...

Page 33: ...nally Audio Adjust settings to your preference a Audio Input Set Gain 0 5 b Audio Output Set Buffering Time Volume 0 5 c Network Transfer Select Transfer Audio regardless of video d Select Apply to save changes 2 On the Display Screen change Audio in the bottom left corner from OFF to 1 This will enable you to hear external audio 3 To transfer audio to the camera select the headset button beneath ...

Page 34: ... to view and or modify Use the Show All button to display all 30 privacy zones or Hide All to deselect them and select only a single privacy zone After selecting the privacy zone you want to modify click Apply 4 Set the zone s size and location using the grid lines In Local Settings select the zone you want to modify then select the position Horizontal Position 0 57 Vertical Position 0 31 Width 0 ...

Page 35: ...Sensitivity Select from Low Middle or High 3 Dwell Time When a motion is triggered the camera can be set to record for a certain period of time Dwell Time can be set up to 900 seconds 4 Relay Select None or 1 5 Duration select how long after motion is detected the camera will record video Select from 0 900 seconds 6 Select Apply to save changes To setup specific areas of the camera s view to motio...

Page 36: ...rm To set the camera to send e mail notifications for every motion triggered alarms see PAGE 50 1 Hold left mouse button and drag the mouse pointer to select the motion area or use Set All button to select the entire screen 2 Select Clear All to deselect the selected motion areas 3 Select Apply to save changes WEBVIEWER 1 2 3 36 ...

Page 37: ...tivate NO Normal Open Sensor is activated when it closes Example Door is normally opened Alarm is triggered when door closes NC Normal Close Sensor is activated when it opens Example Window is normally closed Alarm is triggered when window opens 2 Relay Activity To use Relay Activity select USE and set time to activate 3 Select Apply to save changes WEBVIEWER 3 2 1 37 ...

Page 38: ...ion for the video that will be sent when motion is detected 2 Emergency Alarm Recipient List Enter the IP address and the Port for the remote site s to which you want to send the video You can set up to five different servers You must set same port to get EA data 3 Event for EA Select which type of even will trigger the alarm Motion or Sensor 4 Select Apply to save changes WEBVIEWER 4 3 2 1 38 ...

Page 39: ...ixed IP address 2 DNS Enter Primary DNS and Secondary DNS 3 IPv6 Mode IPv6 offers a new 128 bit address system You can use it to use an Automatic address generated by the network or you can manually enter a Static address 4 MAC Address Displays the camera s MAC Mobile Access Control Address 5 PORT Displays all the ports necessary for network communication 6 Reboot your system to apply the changes ...

Page 40: ... IP address every time it changes 1 To use DDNS select the Use DDNS checkbox 2 Select one of the DDNS System Names from the drop down list 3 Enter Username Password The Username Password must be registered at the DDNS site 4 Enter Host Name 5 Reboot your system to apply the changes to your camera To Reboot select Apply A dialogue box will appear select OK System will automatically restart and may ...

Page 41: ...l select one of the three options TCP UDP or Multicast 2 If you select Multicast enter the Multicast IP and Multicast Port 3 Reboot your system to apply the changes to your camera To Reboot select Apply A dialogue box will appear select OK System will automatically restart and may take up to 20 seconds to reboot WEBVIEWER 1 2 3 41 ...

Page 42: ...nnect to this camera If Allow All is selected the Allowed IP List and Blocked IP List will be ignored 2 To allow only a specific list of IP addresses to connect to this camera select Allow Enter an IP Address and click the Add button 3 To block a specific list of IP addresses from connecting to this camera select Block Enter an IP Address and click the Add button WEBVIEWER 1 2 3 42 ...

Page 43: ...OnVIF check Enable 2 Set the Service Port to 8032 3 Select On or Off for WS Security 4 Select desired Options from the list 5 Select On or Off for WS Discovery Web Services Dynamic Discovery 6 Select On or Off for Verify Service Address 7 Select Apply to save changes WEBVIEWER 6 5 4 1 3 2 7 43 ...

Page 44: ...ding select Record Stop Recording Information 5 This section displays the first and last recorded data available on the selected SD card SD card records video from second stream To modify recording quality please see page 30 Stream Settings WEBVIEWER 1 2 3 IMPORTANT The SD card recording function operates as an emergency recording designed to record video from the camera only when there is a netwo...

Page 45: ...e of recording Continuous Cyan Motion Yellow Sensor Red Recording type displays on each block by its color 3 To set a specific recording schedule select Set below the schedule 4 Click next to the recording mode example motion and hold Drag your mouse over the hours you want to set for motion recording The recording mode will be applied to the hours you selected when you release the mouse s right c...

Page 46: ...event for duration of time 6 Motion Post Alarm Time Save images after motion events for duration of time 7 Sensor Post Alarm Time Save images after sensor events for duration of time 8 Overwrite If selected once the SD card is full new video will be recorded over older data 9 Key Frame Only If selected the SD card will record only Start and End Key Frame the main frames in the series This option i...

Page 47: ...D b Hours with recorded data on them will be indicated by the pink line in the time bar 3 Select the Backup Start Time and Backup End Time 4 Select the Target Drive The Target Drive is where the remote backup will be saved 5 You can also use the interactive time bar a Right click on the time you want to set as Start Time b Left click on the time you want to set as End Time c The time frame you hav...

Page 48: ...file and select the file b Press Upgrade button A dialogue box will appear Select OK System will automatically reboot 3 FTP Upgrade a Server Address FTP Server IP address b Port Default is 21 c User ID FTP Server Log in ID d Password FTP Server Log in Password e Directory Upgrade File Path f Action Select Check Upgrade to display the Upgrade File list g Status Display progress of the Upgrade h If ...

Page 49: ...formation 1 Insert the Date and Time Select the type of Format for your time 2 Select your Time Zone 3 To synchronize with the NTP Server select the option and type the NTP Server Address Example pool ntp org 4 Select Apply to save changes WEBVIEWER 2 3 1 4 49 ...

Page 50: ...il option Select Event Type 2 Enter SMTP Server information Example smtp gmail com 3 Enter Username and Password 4 Enter Sender E mail 5 Add the E mail s you wish to send the notifications to 6 Select Apply to save changes WEBVIEWER Email Notifications do not support TSL SSL option Notifications are TEXT only 1 2 3 4 5 6 50 ...

Page 51: ...b Operator View and Edit Video and Event Settings Only c Viewer View Only 3 Click Add 4 Select Apply to save changes To modify a user select the user from the User List and click Modify To remove a user select the user from the User List and click Remove WEBVIEWER The maximum number of users who can be added to the User List is twenty 2 1 3 4 51 ...

Page 52: ...Display Screen Setup System System Information System Information will display all the current camera settings System Version Time Information Network Information and Stream Information WEBVIEWER 52 ...

Page 53: ...e type of report you want to view System Event or System Event 2 Select View 3 The system will generate a report up to 140 000 bits of data For events to record make sure the camera is set to record when an event like motion detection is triggered See PAGE 35 for information on how to set motion detection for the MEGAPIX camera WEBVIEWER 2 3 1 53 ...

Page 54: ...ory Default When you select Factory Default a dialogue box will appear If you click OK all camera settings will erase and reformat to the factory default settings WEBVIEWER Factory Default will erase all your saved camera settings 54 ...

Page 55: ...ompensation Off On Day and Night Auto Day Color Night B W Lens Mode Manual DC AF Chroma Color Quality Hue Saturation Settings 0 20 Sharpness 0 10 Mirror Flip Off On 3D Digital Noise Reduction Off Low Middle High Privacy Zone Off On 30 Programmable Zones Motion Detection Sensitivity Low Middle High RS232 Console Cable Audio Communication Two Way Digital Zoom 8X Digital Zoom Sensor 1 Input 1 Output ...

Page 56: ...ormance Yes Web Viewer Supported OS Windows XP Windows Vista Windows 7 MAC OS Supported Browser Internet Explorer Google Chrome Mozilla Firefox Safari Video Management Software NxMS Pivot ENVIRONMENTAL Operating Temperature Humidity 10 C 55 C 14 F 131 F Operating Humidity Less than 90 Non Condensing Storage Temperature 20 C 70 C 4 F 158 F Other Specifications CE FCC RoHS Electrical Power Requireme...

Page 57: ...is it connected to a proper internet outlet and operating properly Make sure the PoE Switch is connected to a router modem and the ports that have devices connected to them have a green LED on If Yes is the computer on the same network as the MEGAPIX camera Camera and computer should be connected to the same router Contact your network administrator if you have more than one network available If Y...

Page 58: ...ld be connected on the same router Contact your network administrator if you have more than one network available If Yes try pinging the MEGAPIX camera s IP address as it appears on the IP finder From your desktop go to Start Programs Accessories Command Prompt Type ping followed by the camera s IP address then press Enter If you get the message Request timed out camera is not connected If you get...

Page 59: ...ding on the browser you use If Yes verify nothing is blocking the camera s lens Are you trying to view the camera s video from a different browser than Internet Explorer ex Google Chrome Mozilla Firefox MAC Safari If Yes at least one of the streams of the camera must have codec Compression Type set to MJPEG Go to the camera s setup menu Select Stream Settings Select one of the streams and change i...

Page 60: ...ll be 255 255 255 0 The MEGAPIX camera can also connect to the web viewer using a static IP address This will allow you to set your own IP address manually Setup the Network Protocol on your PC 1 Go to Network icon on your PC 2 Right click and select Properties 3 Double click Local Area Connection 4 Click Properties 5 Double click Internet Protocol Version 6 Select Obtain an IP address automatical...

Page 61: ...PM EST A purchase receipt or other proof of the date of the original purchase is required before warranty service is rendered This warranty only covers failures due to defects in materials and workmanship which arise during normal use This warranty does not cover damages which occurs in shipment or failures which are caused by products not supplied by the Warrantor or failures which result from ac...

Page 62: ...exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above exclusions or limitations may not apply to you This warranty gives you specific legal rights and you may also have other rights from vary from state to state If the problem is not handled to your satisfaction then write to the following address Digital Watchdog Inc ATTN ...

Page 63: ...5436 W Crenshaw St Tampa FL 33634 PH 866 446 3595 FAX 813 888 9262 www Digital Watchdog com technicalsupport dwcc tv Technical Support Hours Monday Friday 8 30am to 8 00pm Eastern Standard Time ...

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