DW E.S.T. (Elevated Skin Temperature) System
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12. Warranty Information
Digital Watchdog (referred to as “the Warrantor”) warrants the Camera against defects in materials or
workmanship as follows:
Labor: For the initial two (2) years from the date of the original purchase if the camera is determined to be
defective, the Warrantor will repair or replace the unit with a new or refurbished product at its option, at no
charge.
Parts: Also, the Warrantor will supply replacement parts for the initial two (2) years.
To obtain warranty or out of warranty service, please contact a technical support representative at 1+ (866)
446-3595, Monday through Friday from 9:00 AM to 8:00 PM EST.
A purchase receipt or other proof of the date of the original purchase is required before warranty service is
rendered. This warranty only covers failures due to defects in materials and workmanship which arise during
normal use. This warranty does not cover damages which occurs in shipment or failures which are caused
by products not supplied by the Warrantor or failures which result from accident, misuse, abuse, neglect,
mishandling, misapplication, alteration, modification, faulty installation, setup adjustments, improper antenna,
inadequate signal pickup, maladjustments of consumer controls, improper operation, power line surge,
improper voltage supply, lightning damage, rental use of the product or service by anyone other than an
authorized repair facility or damage that is attributable to acts of God.
