Troubleshooting
Digital PRIORIS ZX Server
80
MCS Logistics Engineering - Nijmegen
Disk Drive Troubleshooting
(continued)
Problem
Possible Cause
Action
Server does not
boot from a
target diskette
drive
Drive ID incorrectly set.
Diskette drive not enabled.
Diskette boot option disabled.
Diskette does not contain start-up
files.
Diskette drive is empty.
Diskette is worn or damaged.
Loose cables.
Make sure the drive ID is correctly set. Refer to
the documentation that was supplied with the
diskette drive.
Run the BIOS Setup utility to enable the diskette
drive.
Run the SCU and set boot option A then C.
Insert a diskette with the correct start-up files.
Insert a diskette that contains an operating system.
Try another diskette.
Secure all cable connections.
SCSI hard disk
drive cannot
read or write
information
Incorrect disk drive jumper
settings.
Loose or incorrectly installed
cables.
SCSI hard disk drive is not
correctly formatted or
partitioned.
SCSI hard disk has failed.
Refer to the supplied kit installation instructions.
Make sure all cables are correctly installed.
Format and partition as required using the supplied
operating system.
Secure ribbon cable and other connectors on back
of SCSI hard disk drive. If failure continues,
contact the Digital service representative.
SBB failure
Check SBB status LEDs for a
drive failure indication.
Refer to
Chapter 3, “Service Procedures”
for
additional information.
Monitor Troubleshooting
Problem
Possible Cause
Action
Monitor power
indicator is not
on
Monitor is turned off.
Power cord is not connected.
No power at wall outlet.
Power indicator is defective.
Turn on the monitor.
Connect the power cord to the server.
Use another outlet.
Contact the Digital service representative
No screen
display
Configuration error.
Monitor brightness and contrast
controls are incorrectly set.
Monitor has failed.
Run the SCU to configure the server for VGA
operation.
Adjust the monitor brightness and contrast
controls.
Secure all cables and power connections. If failure
continues, contact the Digital service
representative.
