Troubleshooting
2-3
Problem
Possible Cause
Action
Server operates
incorrectly after
installing optional
expansion board.
Expansion board
installed incorrectly.
Did not run SCU to
configure expansion
board after installation.
Did not install CFG file
for expansion board.
Expansion board has
failed.
Remove expansion board and
reinstall.
Run the SCU to properly
configure expansion board.
Run SCU and add CFG file (if
necessary).
Remove expansion board and
reboot. If server boots without
errors, replace expansion
board.
Server operates
incorrectly after
installing optional
memory (SIMMs).
SIMMs installed
incorrectly.
SIMMs have failed.
Memory module
installed incorrectly.
Memory module failed.
Remove SIMMs and reinstall.
Reorder SIMMs. Make sure
SIMMs are installed in the
appropriate memory banks
and are completely filled. If
problem persists, replace
SIMMs.
Reinstall memory module.
Replace memory module.
No response to
keyboard commands.
Keyboard might be
password protected by
a local or remote
control program.
Keyboard is not
connected.
Keyboard is connected
to the mouse port.
Keyboard failed.
Enter the keyboard password.
Power down the server and
connect the keyboard.
Power down the server and
connect the keyboard to the
keyboard port.
Replace keyboard.
continued
