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Digital Equipment Celebris FX, Service Maintenance Manual

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Troubleshooting

4-20

Problem

Possible Cause

Action

Keyboard keys type
incorrectly.

Incorrect language
selected.

Select the correct language.

Keyboard has failed.

To ensure the problem is a
keyboard failure, if possible, try
another keyboard.  If the new
keyboard fails to operate, follow
the CRU Process to replace the
keyboard.

No response to mouse
activity.

Mouse is not connected.

Power down the computer and
connect the mouse.

Mouse is connected to the
keyboard port.

Power down the computer and
connect the mouse to the mouse
port.

Computer operation halted.

Reboot computer.

Mouse driver not installed.

Install the appropriate mouse
driver.

Onboard mouse controller
disabled.

Run the BIOS Setup utility and set
the mouse port option to
“Enabled.”

Mouse has failed.

To ensure the problem is a mouse
failure, if possible, try another
mouse.  If the new mouse fails to
operate, follow the CRU Process
to replace the mouse.

Mouse controller has
failed.

Replace the main logic board.

Mouse sticks.

Dirty mouse ball.

Remove mouse ball and clean it.

continued

Summary of Contents for Celebris FX

Page 1: ...Venturis FX and Celebris FX Service Maintenance Manual ...

Page 2: ...Venturis FX and Celebris FX Service Maintenance Manual Part Number ER BAAWW SM A01 Digital Equipment Corporation ...

Page 3: ...icted Rights Use duplication or disclosure by the U S Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 Venturis FX and Celebris FX Service Maintenance Manual Copyright Digital Equipment Corporation All Rights Reserved DEC Celebris Venturis and the Digital logo are registered trademarks of Di...

Page 4: ...quipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The user...

Page 5: ... in the U S UL 1950 Canada CSA C22 2 No 950 and Europe EN 60950 IEC 950 with Nordic requirements This equipment meets or exceeds the ergonomic requirements of ZH1 618 and is certified to bear the GS mark by TUV Rheinland of Germany WARNING There is a danger of battery explosion if a lithium battery is incorrectly replaced To prevent damage to your computer be sure the side faces up when installing...

Page 6: ...tes som farligt affald Husk at følge evt miljølove og lokale bestemmelser når du kasserer det gamle batteri VAROITUS Litiumpatterit voivat räjähtää jos ne asennetaan väärin Estääksesi tietokoneesi vaurioitumisen varmista että patteria asentaessasi sen positiivinen puoli on ylöspäin Tarkista myös että käyttämäsi uusi patteri on joko Digital osa no 12 41474 05 Toshiba osa no CR2032 tai vastaavanlain...

Page 7: ...påtvänd när du sätter i ett nytt batteri Det gamla batteriet får endast bytas ut mot ett Digital batteri artikelnummer 12 41454 05 ett Toshiba batteri artikelnummer CR2032 eller ett motsvarande litiumbatteri på 3 volt likström Datorbatterier anses vara miljöfarligt avfall i många länder Du måste följa alla lokala bestämmelser när du avyttrar ett gammalt batteri ...

Page 8: ...DDs 1 9 Venturis FX Bid Box Products with 630 MB IDE HDDs 1 10 Venturis FX Bid Box Products with 845 MB IDE HDDs 1 11 Venturis FX Bid Box Products with 1 2 GB IDE HDDs 1 12 Venturis FX Low Profile Model 1 Products 1 13 Venturis FX Short Tower Model 1 Products 1 14 Venturis FX Low Profile with 845 MB IDE HDDs 1 15 Venturis FX Low Profile with 1 6 GB IDE HDDs 1 16 Venturis FX Low Profile with 2 4 GB...

Page 9: ...em Kit 3 6 Software Backup CD and Supplied Diskettes Windows 95 and Windows NT Workstation 3 7 Configuring Video 3 8 Configuring Networking 3 8 Configuring Additional Hardware 3 8 Using Diagnostics 3 9 Restoring the Computer s Software 3 10 Additional Device Drivers 3 11 4 Troubleshooting Initial Troubleshooting 4 1 Pass Fail Criteria 4 3 Diagnostics 4 4 ClientWORKS and DMI 4 5 Advanced Troublesho...

Page 10: ...vice Procedures 5 16 Recommended Tools 5 17 Other Materials Needed 5 17 Special Tools Required 5 17 Remedial Diagnostic Test Software 5 18 Virus Software Information 5 18 BIOS Version Information 5 19 Disconnect External Devices and Power 5 19 Removing the Outside Cover 5 20 Computer Components 5 22 Main Logic Board Components 5 22 Main Logic Board Connectors Rear Panel 5 24 Main Logic Board Conne...

Page 11: ... 5 72 Removing the Front Air Duct Venturis FX Short Tower 5 74 Removing the Control Panel Assembly and Cable Venturis FX Short Tower 5 75 Removing the Option Card Assembly Venturis FX Short Tower 5 77 Removing the Wire Assembly Headphone Microphone Venturis FX Short Tower 5 78 Removing a 3 Inch Device from Front Bay Venturis FX and Celebris FX Low Profile 5 80 Removing a 5 Inch Device Venturis FX ...

Page 12: ...ebris FX Low Profile 5 35 5 11 Expansion Board Slots Venturis FX Short Tower 5 37 5 12 Main Logic Board Jumper Locations 5 39 5 13 SIMM Socket Locations for Most Models Some Models Have 4 SIMM Sockets 5 41 5 14 Removing the Main Logic Board 5 47 5 15 Removing an Adapter Card 5 49 5 16 Removing SIMMs 5 50 5 17 Removing a Secondary Cache Module 5 51 5 18 Removing Video Memory 5 52 5 19 Removing a Wa...

Page 13: ...Profile 5 83 5 36 IDE Drive Connections Venturis FX and Celebris FX Low Profile 5 85 5 37 Removing the Internal 3 Inch Device Venturis FX and Celebris FX Low Profile 5 87 5 38 Removing the Diskette Drive Venturis FX and Celebris FX Low Profile 5 89 5 39 Diskette Drive Connections Venturis FX and Celebris FX Low Profile 5 91 5 40 Removing the Front Bezel 5 93 5 41 Removing a 3 Inch Device from Fron...

Page 14: ...f the diagnostic tests are designed to test more than one product CAUTION Digital recommends that only A certified engineers attempt to repair this equipment All troubleshooting and repair procedures are detailed to support subassembly module level exchange Because of the complexity of the individual boards and subassemblies no one should atttempt to make repairs at the component level or make mod...

Page 15: ...most value packed computers in their class Microprocessor Pentium processor at 75 100 120 133 166 or 200 MHz with 256 KB external cache most models Memory At least 8 MB of EDO DRAM standard expandable up to 192 MB using 32 MB SIMMs For Venturis FXe models at least 8 MB of EDO DRAM standard expandable up to 128 MB using 32 MB SIMMs Plug and Play Optional Plug and Play compatible expansion boards ar...

Page 16: ... bus clock up to 33 MHz independent of network clock Full duplex operation supports IEEE ANSI and Ethernet standards Offers a 10Base T connection to corporate networks Onboard audio On Venturis FXsm models 16 bit stereo sound circuit supports business and SoundBlaster Pro applications 20 voice FM music synthesizer The internal computer speaker is connected to the audio system with volume control s...

Page 17: ...LP U S Model 1 Country Kit Media Kit FR BA0JX B1 5133 LP Japanese Model 1 Country Kit Media Kit FR BA0WW B1 5133 LP Country Kit Required Medial Kit FR BA1AX B1 5166 LP U S Model 1 Country Kit Media Kit FR BA1JX B1 5166 LP Japanese Model 1 Country Kit Media Kit FR BA1WW B1 5166 LP Country Kit Required Media Kit FR BA2AX B1 5200 LP U S Model 1 Country Kit Media Kit FR BA2JX B1 5200 LP Japanese Model...

Page 18: ...dows NT V3 51 FR BA0JP DA 5133 LP Japanese Country Kit Windows NT V4 0 FR BA1AC BA 5166 LP U S Country Kit Windows 95 FR BA1AN BA 5166 LP U S Country Kit Windows NT V3 51 FR BA1AP BA 5166 LP U S Country Kit Windows NT V4 0 FR BA1WW BA 5166 LP Country Kit Required FR BA1JC DA 5166 LP Japanese Country Kit Windows 95 FR BA1JN DA 5166 LP Japanese Country Kit Windows NT V3 51 FR BA1JP DA 5166 LP Japane...

Page 19: ...U S Country Kit Windows NT V4 0 FR BA1WW DB 5166 LP Country Kit Required FR BA1JC DB 5166 LP Japanese Country Kit Windows 95 FR BA1JN DB 5166 LP Japanese Country Kit Windows NT V3 51 FR BA1JP DB 5166 LP Japanese Country Kit Windows NT V4 0 FR BA2AC DB 5200 LP U S Country Kit Windows 95 FR BA2AN DB 5200 LP U S Country Kit Windows NT V3 51 FR BA2AP DB 5200 LP U S Country Kit Windows NT V4 0 FR BA2WW...

Page 20: ...roducts all come with A 3 inch 1 44 MB diskette drive 256 KB of external cache 16 MB of memory 1 GB IDE hard disk drive 8x CD ROM drive Matrox video card Part Number Description Additional Features FR BA1WW HB 5166 LP Country Kit Required FR BA2WW HB 5200 LP Country Kit Required ...

Page 21: ...inch 1 44 MB diskette drive 256 KB of external cache 16 MB of memory S3 Trio 64 video with 2 MB of video RAM 6x CD ROM drive 845 MB IDE hard disk drive Advanced audio Microphone and headset Part Number Description Additional Features FR AA1AW HB 5100SM U S Country Kit Windows 95 FR AA1WW HB 5100SM Country Kit Required ...

Page 22: ...with 2 MB of video RAM 6x CD ROM drive 1 6 GB IDE hard disk drive Advanced audio Microphone and headset Part Number Description Additional Features FR AA1AW HD 5100SM U S Country Kit Windows 95 FR AA1WW HD 5100SM Country Kit Required FR AA3AW HD 5133SM U S Country Kit Windows 95 FR AA3WW HD 5133SM Country Kit Required FR AA5AW HD 5166SM U S Country Kit Windows 95 FR AA5WW HD 5166SM Country Kit Req...

Page 23: ...with 2 MB of video RAM 6x CD ROM drive 2 4 GB IDE hard disk drive Advanced audio Microphone and headset Part Number Description Additional Features FR AA1AW HE 5100SM U S Country Kit Windows 95 FR AA1WW HE 5100SM Country Kit Required FR AA3AW HE 5133SM U S Country Kit Windows 95 FR AA3WW HE 5133SM Country Kit Required FR AA5AW HE 5166SM U S Country Kit Windows 95 FR AA5WW HE 5166SM Country Kit Req...

Page 24: ...WW EA No external cache 8 MB of memory S3 Trio 64 video 630 MB IDE hard disk drive Part Number Description Additional Features FR AB0AW AA 575E U S Country Kit Windows 95 FR AB0AW EA 575E U S Country Kit Windows 95 FR AB0WW AA 575E Country Kit Required FR AB0WW EA 575E Country Kit Required FR AB1AW AA 5100E U S Country Kit Windows 95 FR AB1WW AA 5100E Country Kit Required ...

Page 25: ...cache 8 MB of memory S3 Trio 64 video 845 MB IDE hard disk drive Part Number Description Additional Features FR AB0AW AB 575E U S Country Kit Windows 95 FR AB0WW AB 575E Country Kit Required FR AB1AW AB 5100E U S Country Kit Windows 95 FR AB1WW AB 5100E Country Kit Required FR AB2AC AB 5120E U S Country Kit Windows 95 FR AB2WW AB 5120E Country Kit Required ...

Page 26: ...3 inch 1 44 MB diskette drive No external cache 8 MB of memory S3 Trio 64 video 1 2 GB IDE hard disk drive Part Number Description Additional Features FR AB0AW AC 575E U S Country Kit Windows 95 FR AB0WW AC 575E Country Kit Required FR AB1AW AC 5100E U S Country Kit Windows 95 FR AB1WW AC 5100E Country Kit Required ...

Page 27: ... 575 LP Country Kit Required Medial Kit FR A71AX A1 5100 LP U S Model 1 Country Kit Media Kit FR A71WW A1 5100 LP Country Kit Required Medial Kit FR A72WW A1 5120 LP Country Kit Required Medial Kit FR A73AX A1 5133 LP U S Model 1 Country Kit Media Kit FR A73WW A1 5133 LP Country Kit Required Medial Kit FR A74AX A1 5150 LP U S Model 1 Country Kit Media Kit FR A74WW A1 5150 LP Country Kit Required M...

Page 28: ...deo No hard disk drive Part Number Description Additional Features FR A81AX A1 5100 ST U S Model 1 Country Kit Media Kit FR A81WW A1 5100 ST Country Kit Required Medial Kit FR A83AX A1 5133 ST U S Model 1 Country Kit Media Kit FR A83WW A1 5133 ST Country Kit Required Medial Kit FR A85AX A1 5166 ST U S Model 1 Country Kit Media Kit FR A85WW A1 5166 ST Country Kit Required Medial Kit ...

Page 29: ...y Kit Required FR A71AW AB 5100 LP U S Country Kit Windows 95 FR A71AW EB 1 5100 LP U S Country Kit Windows 95 FR A71WW AB 5100 LP Country Kit Required FR A71WW EB 1 5100 LP Country Kit Required FR A71WW GB 2 5100 LP Country Kit Required FR A72AW EB 1 5120 LP U S Country Kit Windows 95 FR A72WW AB 5120 LP Country Kit Required FR A72WW EB 1 5120 LP Country Kit Required FR A73AW EB 1 5133 LP U S Cou...

Page 30: ...onal Features FR A71AW BD 5100 LP U S Country Kit Windows 95 FR A71WW BD 5100 LP Country Kit Required FR A72AW BD 5120 LP U S Country Kit Windows 95 FR A72WW BD 5120 LP Country Kit Required FR A73AW BD 5133 LP U S Country Kit Windows 95 FR A73WW BD 5133 LP Country Kit Required FR A74AW BD 5150 LP U S Country Kit Windows 95 FR A74WW BD 5150 LP Country Kit Required FR A75AW BD 5166 LP U S Country Ki...

Page 31: ...onal Features FR A71AW BE 5100 LP U S Country Kit Windows 95 FR A71WW BE 5100 LP Country Kit Required FR A72AW BE 5120 LP U S Country Kit Windows 95 FR A72WW BE 5120 LP Country Kit Required FR A73AW BE 5133 LP U S Country Kit Windows 95 FR A73WW BE 5133 LP Country Kit Required FR A74AW BE 5150 LP U S Country Kit Windows 95 FR A74WW BE 5150 LP Country Kit Required FR A75AW BE 5166 LP U S Country Ki...

Page 32: ...o 6x CD ROM drive not available on all models 845 MB IDE hard disk drive Part Number Description Additional Features FR A80AW AB 575 ST U S Country Kit Windows 95 FR A80WW AB 575 ST Country Kit Required FR A81WW AB 5100 ST Country Kit Required FR A81WW GB 1 5100 ST Country Kit Required FR A83WW GB 1 5133 ST Country Kit Required FR A85WW GB 1 5166 ST Country Kit Required 1 6x CD ROM included ...

Page 33: ...rd disk drive Part Number Description Additional Features FR A81AW BD 5100 ST U S Country Kit Windows 95 FR A81WW BD 5100 ST Country Kit Required FR A82AW BD 5120 ST U S Country Kit Windows 95 FR A83AW BD 5133 ST U S Country Kit Windows 95 FR A83WW BD 5133 ST Country Kit Required FR A84WW BD 5150 ST Country Kit Required FR A85AW BD 5166 ST U S Country Kit Windows 95 FR A85WW BD 5166 ST Country Kit...

Page 34: ...rd disk drive Part Number Description Additional Features FR A81AW BE 5100 ST U S Country Kit Windows 95 FR A81WW BE 5100 ST Country Kit Required FR A82AW BE 5120 ST U S Country Kit Windows 95 FR A83AW BE 5133 ST U S Country Kit Windows 95 FR A83WW BE 5133 ST Country Kit Required FR A84WW BE 5150 ST Country Kit Required FR A85AW BE 5166 ST U S Country Kit Windows 95 FR A85WW BE 5166 ST Country Kit...

Page 35: ...computers System Solutions ER PCDSS UA English ER PCDSS UM Multilanguage ER PCDSS UJ Japanese Provides end user troubleshooting information should a Venturis FX or Celebris FX computer fail to operate after initial setup or after installing optional devices System Software ER B00WW GA English ER B00WW GM Multilanguage Provides information on the operating system utilities and device drivers that c...

Page 36: ...ess product information and download the latest BIOS device drivers and software updates using the Internet at http www pc digital com http www pc digital com ftp You can also access software updates through Digital s Bulletin Board Service BBS by calling In the United States 508 496 8800 Digital hosts a number of conferences on Compuserve featuring a wide range of topics Enter GO DEC to reach Dig...

Page 37: ...onfiguration after adding or removing hardware or changing computer settings CAUTION The computer was setup for normal operation at the factory and will operate properly without additional configuring It is important for you to read carefully and understand this chapter before attempting to modify the computer s factory settings Changing some settings might cause the computer to operate improperly...

Page 38: ...cess and appears at the right of the setup screen when an option is highlighted This on line help provides information about a highlighted option Select Save Changes Exit to save all Setup values Select Discard Changes Exit to exit Setup without recording any changes Select Get Default Values to set all Setup options to their default values Select Load Previous Changes to restore all CMOS values f...

Page 39: ...mance COM ports LPT ports etc Security Options Sets passwords and backup data reminders Power Options Sets power saving options to increase the life of the computer Boot Options Sets the boot sequence for devices Exit Provides options for saving changes and leaving the BIOS Setup utility Refer to Navigating in the BIOS Setup utility for additional information NOTE The following tables list the BIO...

Page 40: ...5 1 2 MB 5 720 KB 3 Sets the size and density of diskette drives IDE Adapter 0 1 Master Slave Autotype fixed disk Press Enter Press Enter to detect and fill in the installed hard disk drive parameters in the remaining fields Type 1 None 1 to 14 Rsrv 16 to 39 User Auto CD Selecting 1 to 14 and 16 to 39 automatically fills in the remaining fields in this menu Selecting User enables the remaining fie...

Page 41: ...elect Disabled for IDE hard disk drives that are up to 528 MB in size When using an IDE drive larger than 528 MB and an operating system that supports LBA select Enable MS DOS and Windows are examples of operating systems that support LBA 32 bit I O Enabled Disabled Enables or disables the 32 bit hard disk drive data transfer option Enabling this option speeds up data transfers ensure that your HD...

Page 42: ...u select Enabled Your computer automatically detects if an external cache is or is not installed and sets the appropriate setting System BIOS shadow Enabled Always set to Enabled Cache system BIOS Enabled Disabled This option enables the system BIOS to be cached in the internal cache and external cache if installed This increases computer performance because BIOS instructions can be executed in ca...

Page 43: ...se the video BIOS instructions are in fast DRAM instead of ROM Enabled is the recommended setting Cache video BIOS Enabled Disabled This option enables the video BIOS to be cached in the internal cache and external cache if installed This increases computer performance because video BIOS instructions can be executed in cache instead of RAM Enabled is the recommended setting Shadow 16K at C8000h CC...

Page 44: ...or the amount of external memory Select Compatibility when using a conventional operating system Select Non compatibility for extended memory above 64 MB under Windows NT Boot Options Summary screen Enabled Disabled Enabling this option causes the computer to display configuration parameters in the form of a summary screen during boot Quiet boot Enabled Disabled Enables or disables the display of ...

Page 45: ...auto repeat rate 2 sec 6 sec 10 sec 13 3 sec 18 5 sec 21 8 sec 26 7 sec 30 sec Sets the number of times a second to repeat a keystroke while the key is held down Keyboard auto repeat delay 1 4 sec 1 2 sec 3 4 sec 1 sec Sets the delay time after a key is held down before it begins to repeat a keystroke System memory Not user selectable Displays the amount of base conventional memory each time the c...

Page 46: ...s after a power outage This option also clears the Plug Play databases After you input correct settings or accept the default settings the computer switches this setting back to No If you do not need to clear system configuration data leave the setting at No Large disk access mode DOS Other Select DOS if you have MS DOS installed Select Other if you have another operating system installed A large ...

Page 47: ...s the recommended setting Parallel port mode Sets the onboard parallel port mode Compatible mode Standard printer connection Bi directional mode PS 2 compatible mode and able to receive data EPP 1 7 EPP 1 9 Enhanced parallel port mode Selection based on what EPP version the printer supports Only choose a mode that your parallel port device such as a printer supports Check the parallel port device ...

Page 48: ...e If you select Auto Setup configures COM1 to address 3F8h and IRQ 4 if they are available Auto is the recommended setting Serial port 2 Auto Disabled 3F8 IRQ 4 2F8 IRQ 3 3E8 IRQ4 2E8 IRQ3 Enables or disables onboard serial port 2 at the specified address Select Auto unless interrupts IRQ4 and or IRQ3 are allocated as a computer resource Two devices cannot share the same IRQ Choosing Disable makes...

Page 49: ...iskette controller Enabled Disabled Enables or disables the onboard diskette controller Exchange diskette drives Disabled Enabled Logically exchanges physical diskette drive designations Diskette write protection Disabled Enabled Enables or disables the selected diskette drive s write protect option Local bus IDE adapter Disabled Both Primary Secondary Enables or disables the local bus IDE adapter...

Page 50: ... PCI bus clock units PCI Device Slot 1 Default latency timer Yes No Yes means the system uses the minimum latency required by the device If Yes do not set the latency timer for PCI device slot 1 Latency timer 0040 0048 0050 0058 Sets the minimum guaranteed time slice allocated to the bus master in PCI bus clock units PCI Device Slot 2 Default latency timer Yes No Yes means the system uses the mini...

Page 51: ...Entering Setup with a supervisor password provides full access to all BIOS Setup utility menus Set user password Press Enter Allows a user password to be set This password can be set only if a supervisor password is entered When the user has entered his or her name but the supervisor is not logged in only the following information is accessible Supervisor password is Enabled User password is Enabl...

Page 52: ...ustom sign on banner Press Enter Press Enter to enter a custom sign on banner that displays during POST For example the user might enter Welcome to John s machine The maximum number of characters is 50 Diskette access Supervisor User Controls who has access to diskette drives If Supervisor is selected access to the diskette drive is limited to the supervisor who must enter his or her password If U...

Page 53: ...twork operation System backup reminder Disabled Daily Weekly Monthly Selecting anything other than Disable displays the system backup reminder every day on Monday each week or on the first day of each month depending on the selection Virus check reminder Disabled Daily Weekly Monthly Selecting anything other than Disable displays the virus check reminder every day on Monday each week or on the fir...

Page 54: ... the computer to operation Alternately you can choose to disable this option and thereby not use this feature Power management must be enabled to use this option System suspend timer Disabled 1 hour 1 5 hour 2 hour 3 hour 6 hour 12 hour After a set period of computer inactivity the BIOS places the computer in a suspended state maximum power savings that is the monitor and fan are shut off and the ...

Page 55: ...ssword if desired in the Security Options table Power management must be enabled to use this option Select Quick Suspend key sequence set timeout in System Suspend Timer for system inactivity to trigger Suspend Lock To wake the system up enter the Supervisor User password s Quick suspend Disabled Ctrl Alt Esc Ctrl Alt Scroll Lock Ctrl Alt F1 F10 Ctrl Alt 1 0 Enabling this option allows you to susp...

Page 56: ...initializes hardware and boots the operating system when the computer is turned on The BIOS also provides access to other services such as keyboard and disk drives The computer comes equipped with flash memory This means that you can restore the computer s BIOS simply by running the flash utility If necessary you can also upgrade the computer s BIOS to future releases by running the flash utility ...

Page 57: ...ndows NT 4 0 factory installed For both Venturis FX and Celebris FX computers all the necessary drivers are pre installed at the factory The operating system utilities and device drivers are optimized for computer s configurations and are ready for use This chapter describes The software and documentation that came with the computer The operating system software kit The Software Backup CD ROM disk...

Page 58: ... drivers These can include drivers such as video mouse and IDE Some configurations also include audio network and CD ROM drivers On Line Documentation An on line resource library for product information is supplied with the computer This resource library includes Windows based help files electronic reference guides and Readme files Electronic reference guides are available in Adobe Portable Docume...

Page 59: ...set up operate and configure the computer Read this information first Other on line documentation files are available Many of these relate to specific applications Check the application program group or the program folder Also check the applications themselves for the on line help that is integrated into the applications Applications The factory installed software includes several applications des...

Page 60: ...gram group and then select DMI DMI is Digital s client management software designed to help network administrators lower the total cost of ownership by automating asset management tasks and managing computers remotely Netscape Celebris FX models and Venturis FX models with Windows for Workgroups installed Select from Program Manager the Netscape program group or select Programs and then Netscape N...

Page 61: ... computer optimization tool See Using Diagnostics Getting Started program some Venturis FX models with Windows 95 and all Venturis FX models with Windows for Workgroups installed Select Programs and then Getting Started Getting Started provides a place to launch special programs such as Power Management It also provides an Education section that includes a Windows based on line help file called Us...

Page 62: ...e license and the manual Windows for Workgroups and MS DOS describes how to use Windows for Workgroups and the MS DOS operating system Windows 95 Windows 95 CD ROM disk software license and the manual Introducing Microsoft Windows 95 describes how to use the Windows 95 operating system Windows NT Workstation Windows NT Workstation CD ROM disk setup diskettes software license Microsoft Windows NT I...

Page 63: ... information Windows 95 Startup diskette Use this diskette to boot the CD ROM drive to install Windows 95 Diagnostic diskettes Use these diskettes to access the hard disk drive if the computer fails to boot This software can also be used to help troubleshoot the computer should problems occur during normal operation See Using Diagnostics ISA Configuration Utility ICU for non Plug and Play operatin...

Page 64: ...TXT file Read this file first for configuration and installation information For Celebris FX computer s with Windows 95 installed use the Easy Network application to configure the computer with a network and to use the Internet browser Configuring Additional Hardware Adding additional hardware requires configuring the computer s IRQ and DMA settings For those computer s with the Windows 95 operati...

Page 65: ...sk images on the CD of the diagnostics diskettes Users can make new diagnostic diskettes from these images by following the directions in the CD INFO TXT file which is also on the backup CD Users that have Venturis FX computers with Windows for Workgroups installed and some Venturis FX computers with Windows 95 must make their own diagnostics diskettes as part of the procedure for making backup me...

Page 66: ...kstation documentation for additional information 4 Install the necessary device drivers Refer to the CD INFO TXT file on the Software Backup CD ROM disk for installation and configuration information NOTE Device drivers are subject to change If necessary download the latest device drivers using the Internet or through Digital s Bulletin Board service Windows for Workgroups users should use File m...

Page 67: ... Backup CD ROM disk to install them Network IDE audio CD ROM and video device drivers are available for the following operating systems Windows 95 Window NT Windows for Workgroups OS 2 SCO UNIX Novell NetWare NOTE Not all device drivers on the CD ROM disk are supported Check the root directory on the Software Backup CD ROM disk for the CD INFO TXT file Read this file first for configuration and in...

Page 68: ...stead start with one suggestion such as checking the cables After securing the cables try booting the computer If it does not work try another suggestion Look for abnormal computer keyboard and monitor LED indications For example make sure the power on LED lights when you turn on the computer and the drive access indicators light when using either the diskette drive or hard disk drive If there are...

Page 69: ... the AUTOEXEC BAT and CONFIG SYS files AUTOEXEC NT and CONFIG NT files for Windows NT Workstation Answer Yes to allow each line to execute If an error message appears record it and then refer to the Error Messages section at the end of this chapter NOTE Windows 95 does not require an AUTOEXEC BAT and CONFIG SYS file If these files are missing it does not mean that the missing files are the cause o...

Page 70: ... All Tests except sequential write read and sequential write random read Floppy Disk All Tests Keyboard All Tests COM Ports All Tests LPT Ports All Tests Pointer Device All Tests 3 Successful bootstrap of the computer installed operating system Operating systems supported Windows for Workgroups Windows 95 Windows NT Workstation Remove any software that was put on the hard disk drive to enable repa...

Page 71: ...this software to troubleshoot the computer Users can use the diagnostic diskettes to examine the computer s current configuration and locate faulty configurations Users can also use the software on the diagnostics diskettes to troubleshoot the computer To access the diagnostic software 1 Insert the For Emergency Use diskette you received into the diskette drive and then type A AMIDIAG 2 If you are...

Page 72: ...tors Other features include If there is a known computer component that needs to be replaced under Windows 95 or Windows NT Workstation a system manager or administrator can access ClientWORKS and get the Field Replaceable Unit FRU part number This part number can then be relayed to the service provider to expedite ordering Serial numbers can easily be identified The amount and type of computer me...

Page 73: ...rovider gives the customer instructions for installing the replacement unit and for returning the defective part Customers are billed for the specified part if they fail to return the part to Digital within ten days of the replacement unit shipment In the following troubleshooting tables CRU Process means that when a process is determined to be broken the Service provider should use the previously...

Page 74: ...ll outlet Main logic board failure Replace the main logic board Main logic board jumpers switches incorrectly set Set all appropriate jumpers switches Refer to Chapter 5 CPU has failed Replace the CPU Power supply has failed Replace the power supply Voltage select switch is set incorrectly Make sure the setting on the back of the computer matches the country s voltage requirements Refer to the on ...

Page 75: ...or off Press Shift to reactivate monitor Monitor is off Turn on the monitor Monitor cable is incorrectly installed Check all monitor connections Incorrect video drivers installed Install the correct video drivers Video controller has failed For models with S3 video replace the main logic board For Celebris FX models with Matrox video card replace the Matrox video card Matrox video card not seated ...

Page 76: ...erly configure expansion board and then reboot the computer Refer to any supplied ICU Windows for Workgroups and Windows NT Workstation documentation Expansion board has failed Remove expansion board and reboot If computer boots without errors replace expansion board Computer operates incorrectly after installing optional SIMMs SIMMs installed incorrectly Remove SIMMs and reinstall SIMMs have fail...

Page 77: ...to Discharge Set CMOS power switch to Enabled Refer to Chapter 5 Computer displays HIMEM SYS errors Unstable memory at the specified address Replace faulty SIMM s Run diagnostics Computer displays an illegal action message Windows 95 Insufficient computer resources for a given operation Close all unnecessary applications Close and restart Windows 95 Reboot computer continued ...

Page 78: ... supplied Windows NT Workstation CD ROM disk make the CD ROM the current drive and then type copy i386 ntldr c at the command line prompt If using the supplied Windows NT Workstation Setup disks insert Setup Disk 2 into the diskette drive and then type expand ntldr C ntldr at the command line prompt Error 0000001E Windows NT Workstation The hard disk drive might have corrupted system files Run chk...

Page 79: ...s If the problem still exists replace the main logic board NMI Hardware Error Windows NT Workstation Faulty hardware Make sure all main logic board SIMMs processor VRM video memory and expansion board connectors are clean and properly seated in their respective sockets Run the supplied diagnostic software to identify the faulty hardware Replace any faulty hardware Services or subsystems do not sta...

Page 80: ...ing Repartition and reformat the hard disk drive Caution This procedure erases what is currently on the hard disk drive You might want to try repairing the hard disk drive using a disk drive repair utility Disk drive repair utilities can be purchased from the local software supplier If you do repartition and reformat the hard disk drive proceed as follows for DOS based operating systems such as Wi...

Page 81: ...ly formatted or the requested partition does not exist Format the IDE hard disk drive or partition the IDE hard disk drive using the supplied operating system software There is no software on the requested partition Install software on the requested partition IDE hard disk drive jumpers incorrectly set Refer to the supplied IDE hard disk drive kit installation instructions IDE hard disk drive has ...

Page 82: ...ice kit installation instructions on setting SCSI IDs Terminating resistors not removed from the SCSI device Remove terminating resistors Refer to the supplied kit installation instructions SCSI option not enabled in BIOS Setup utility Run the BIOS Setup utility and enable SCSI option SCSI cable not terminated Terminate each end of the SCSI cable SCSI device not plugged in Check power and SCSI cab...

Page 83: ...ased from the local software supplier If you do repartition and reformat the hard disk drive proceed as follows for DOS based operating systems such as Windows 95 Boot from a DOS diskette then enter the following commands c cd dos fdisk Follow the instructions on the monitor screen to create a new hard disk boot sector There might be a boot sector virus Run anti virus software Loose cable connecto...

Page 84: ...oth IDE and SCSI hard disk drives installed the computer uses the IDE hard disk drive as the boot device Operating system soft ware is not installed on the SCSI hard disk drive Install the appropriate operating system Requested partition does not exist Partition the SCSI hard disk drive and then reload the operating software SCSI adapter has failed Replace the SCSI adapter SCSI ribbon cable has fa...

Page 85: ... and select the correct drive type Diskette boot option disabled Run the BIOS Setup utility and set the proper boot sequence Diskette might not be bootable Use a bootable diskette Diskette does not contain start up files Insert a diskette with the correct start up files Diskette drive is empty Insert a diskette that contains an operating system Diskette is worn or damaged Try another diskette Loos...

Page 86: ...keyboard Keyboard is connected to the mouse port Power down the computer and connect the keyboard to the keyboard port Computer operation halted Reboot computer Keyboard has failed To ensure the problem is a keyboard failure if possible try another keyboard If the new keyboard fails to operate follow the CRU Process to replace the keyboard Keyboard controller has failed Replace the main logic boar...

Page 87: ... mouse Mouse is connected to the keyboard port Power down the computer and connect the mouse to the mouse port Computer operation halted Reboot computer Mouse driver not installed Install the appropriate mouse driver Onboard mouse controller disabled Run the BIOS Setup utility and set the mouse port option to Enabled Mouse has failed To ensure the problem is a mouse failure if possible try another...

Page 88: ...sk drive is not correctly formatted or partitioned Format and partition as required using the supplied operating system IDE drive type incorrect Run the BIOS Setup utility to identify the correct drive type Onboard IDE interface disabled Run the BIOS Setup utility and set the Local Bus IDE Adapter to Both IDE SCSI hard disk drive has failed Replace the hard disk drive IDE SCSI controller has faile...

Page 89: ...e write protection is enabled Run the BIOS Setup utility and set the diskette write protection to Disabled Loose cable connectors Secure all cable connections Diskette drive has failed Replace the diskette drive Diskette drive controller has failed Replace the main logic board Diskette drive ribbon cable has failed Replace the ribbon cable Diskette access requires supervisor password Reboot comput...

Page 90: ... possible try another monitor If the new monitor fails to operate follow the CRU Process to replace the monitor Video controller has failed Replace the main logic board Matrox graphics or backplane S3 graphics Power indicator is defective Follow the CRU Process to replace the monitor No screen display Configuration error Run the BIOS Setup utility to configure the computer for correct video operat...

Page 91: ...onitor displaying monochrome Computer was turned on before the monitor was turned on Turn off the computer turn on the monitor then turn the computer back on Monitor type incorrectly set Run the BIOS Setup utility and set the monitor type to Color Monitor fails to switch to high resolution mode Appropriate high resolution video drivers are not installed or incorrectly installed Correctly install a...

Page 92: ...ight be trying to access the same address Check IRQ I O address and DMA settings in Windows 95 Windows NT Workstation or BIOS Setup Change settings as required Cables loose or not properly connected Make sure speaker and microphone plugs are in correct jacks Reconnect cables Onboard audio controller disabled Run the BIOS Setup utility and set the Integrated Audio to Enabled Bad audio chip or sound...

Page 93: ...xternal speakers Microphone does not work Microphone not connected or improperly connected Properly connect the microphone Refer to the System Reference manual for more information Microphone has failed To ensure the problem is a microphone failure if possible try another microphone If the new microphone fails to operate follow the CRU Process to replace the microphone Headphone set do not work He...

Page 94: ...k cable not connected or is loose Connect cable Also make sure no more than one ethernet cable is connected at one time Conflict exists with another device adapter incorrect IRQ setting Check BIOS setup Windows 95 or Windows NT Workstation settings Network cable has failed Contact the system administrator or network coordinator Onboard network controller disabled Run the BIOS Setup utility and set...

Page 95: ... BIOS Setup utility and set the Local Bus IDE Adapter to Enabled CD ROM has failed Replace the CD ROM Cables have failed Replace defective cables Power is on but CD ROM drive indicator shows no activity No CD ROM disk or CD ROM drive tray is open Insert a disk and close the tray Check cable connections Make sure cables are correctly connected CD ROM has failed Replace the CD ROM Cables have failed...

Page 96: ...mation about the computer Each time the POST displays a message on the screen the computer s speaker beeps twice If an error occurs before the monitor is initialized specific beep codes sound to alert you to a problem The following table lists a general grouping of computer messages In addition each message is accompanied by text describing the message and in most cases a recommended solution to t...

Page 97: ...ctly Make sure SIMMs are installed correctly Refer to System Reference manual If the problem persists replace any faulty SIMMs Run the BIOS Setup utility and restore all settings to original values Extended RAM Passed Where nnnn is the amount of extended memory in kilobytes that tested successfully Failing Bits nnnn nnnn is a map of the bits at the RAM address which failed the memory test Run the ...

Page 98: ...or keyboard controller might have failed If the problem persists replace the main logic board or keyboard Monitor type does not match CMOS Run SETUP Run the BIOS Setup utility and set the correct monitor type Operating system not found The operating system cannot be found on drive A or drive C Run the BIOS Setup utility and correctly identify drive A or drive C Correctly install the operating syst...

Page 99: ...stem CMOS checksum bad run SETUP Correct the address conflict using the BIOS Setup utility If the problem persists replace the main logic board System RAM failed at offset nnnn System RAM failed Run the BIOS Setup utility and restore all settings to original values If the problem persists replace any faulty SIMMs nnnn System RAM passed Where nnnn is the amount of system RAM in kilobytes that teste...

Page 100: ...en 512K and 640K 200 Extended memory test 190 Set cache registers 180 Cache configuration 170 Real time clock test 160 Keyboard test 150 Initial hardware interrupt 140 Co processor test 130 Serial ports test 120 Parallel ports test 110 Initiate onboard SIO 100 Mouse test 95 CD ROM initialize 90 Testing diskette drives 80 Testing hard disk drives 30 Setup power management 20 Enable IRQs 10 Setting ...

Page 101: ...errors and their associated beep codes Each code represents the number of short beeps that are grouped together Fatal errors errors that lock up the computer are generally the result of a failed main logic board or some other add on component SIMM BIOS computer battery etc Beep Code Error 1 One short beep before boot 1 2 Search for option ROMs 1 2 2 3 BIOS ROM checksum 1 3 1 1 Test DRAM refresh 1 ...

Page 102: ...edia MLB Venturis FX and Celebris FX Japan standard MLB Venturis FXsm Japan multimedia MLB Celebris FX Matrox option standard 2 54 24506 01 54 24508 01 MOD Slimline Riser Card MOD Slimline Riser Card with Network Celebris FX only 3 54 24074 02 54 24488 02 20 47081 01 20 47082 01 MOD 256K Pipelined Burst SRAM MOD 512K Pipelined Burst SRAM 4 54 21225 JA 54 21246 JA 54 23170 HA 54 21277 KA 54 23623 H...

Page 103: ...FRU Replacement 5 2 DEC00828 2 9 Figure 5 1 Venturis FX and Celebris FX Low Profile ...

Page 104: ...MHz Microprocessor 120 MHz P54CS 133 Processor STD B1 Stepping P54CS 166 MHz Processor VRE C0 Stepping P54CS Processor 200 MHz 296 Pin 6 12 46680 02 54 24516 01 54 24040 01 12 46680 01 Conn Shorting Block 133 MHz CPU and below Module Voltage Regulator 166 and 200 MHz CPUs 7 30 46902 01 Power Supply Switching 100W 3 3V 8 54 24514 01 54 24538 02 MPEG Board Rear Panel Bracket Audio included with MPEG...

Page 105: ...Panel 18 74 50734 01 Bracket 3 5 HDD 19 12 45246 03 Fan Tube Axial With Brushless DC MO 20 74 50798 01 Air Duct N I 1 74 50912 01 74 50913 01 3 5 FDD Shield Blank Bezel 3 5 FDD Blank N I 1 90 17008 02 Screw Captive 6 32 N I 1 74 50804 01 Rubber Feet N I 1 74 50911 01 Bracket I O Expansion N I 1 17 04372 01 Cable Control Panel N I 1 74 50737 01 Card Guide MLB N I 1 74 50958 01 Bracket Hasp N I 1 74...

Page 106: ...E Disk Drive 4500RPM Quantum Trailblazer 1 6 GB IDE Disk Drive 5200RPM Western Digital Venturis FX only Hard Drive 640 MB FB640AT IDE 5400RPM Quantum 1280 MB Narrow SCSI Drive Quantum 2 5 GB HDD Disk Drive IDE 1200 MB 5200 RPM 3 Hard Drive 1 GB SCSI Narrow Quantum 2 1 GB IDE Disk Drive Quantum TM2160A 2 0 GB SCSI HDD 1 2 GB IDE Disk Drive Quantum 1 6 GB IDE Disk Drive Quantum 2 5 GB IDE Disk Drive...

Page 107: ...ve 8x IDE CD ROM Drive 5 25 SCSI 4x CD ROM Drive Conner External SCSI Tape Drive N I 1 90 10961 01 Screw Machine M3 Pan 4 mm XRCS SSP CD ROM N I 1 74 48510 01 Exchange Bracket 5 25 to 3 5 N I 1 79 49365 01 Holder Drive Rail 1 N I Not Illustrated 2 Not qualified for Celebris FX computers Cables Orderable Spare Part Exchangeable Spare Part Description 17 03460 13 Cable Floppy 17 03461 10 IDE Flat Ca...

Page 108: ... 51175 03 Nameplate Venturis FX Nameplate Celebris FX 74 51176 02 Speed Button 575 74 51176 04 Speed Button 5100 74 51176 06 Speed Button 5120 74 51176 08 Speed Button 5133 74 51176 12 Speed Button 5166 74 51176 30 Speed Button 5200 74 51176 26 Speed Button 575e Venturis FX bid box 74 51176 27 Speed Button 5100e Venturis FX bid box ...

Page 109: ... AD Midiland Speaker 10W w o PWR Adapter PCXZA AA Adaptec 1540CP PnP PCXZA AB Adaptec 1540CF ISA Japan PCXJD AB Creative Labs PnP Sound Card 12 41670 01 Terminator SCSI 50P IDC Single End 17 03895 03 Cable Assy Non Mold Flat RCPT SCSI Internal 30 42291 01 28 8 K Data 28 8 Fax Modem 30 42551 01 Adaptec 2940 PCI 30 44396 03 Ensonic Wave Card 30 47658 01 Power Adapter 12v DC 220V AC for Midiland Spea...

Page 110: ...8 02 20 47081 01 20 47082 01 MOD 256K Pipelined Burst SRAM MOD 512K Pipelined Burst SRAM 4 54 21225 JA 54 21246 JA 54 23170 HA 54 21277 KA 54 23623 HA 54 23623 JA 1MX32 60 ns EDO DRAM Module 4MB EDO 2MX32 60 ns EDO DRAM Module 8MB EDO 4MX32 60 ns EDO DRAM Module 16MB EDO 8MX32 60 ns EDO DRAM Module 32MB EDO 5 90 08268 00 12 41706 05 12 46311 01 21 43669 03 21 43652 04 21 43768 02 21 43828 03 21 43...

Page 111: ...FRU Replacement 5 10 DEC00826 2 Figure 5 2 Venturis FX Short Tower ...

Page 112: ... MHz CPU and below Module Voltage Regulator 166 and 200 MHz CPU 7 30 46882 01 Power Supply Switching 200W 3 3V W 8 54 24512 01 Wave Table 9 54 24538 02 Rear Panel Bracket Audio 10 74 50747 01 Option filler plate 11 12 41474 05 Battery 3 VDC Lithium CR2032 12 54 24514 01 MPEG Board N I 1 54 24526 02 Mod Front Panel Audio Board and Wire Harness 1 N I Not Illustrated ...

Page 113: ...nk 5 25 Drive Middle Bezel Blank 5 25 Drive Bottom 19 74 50863 01 Control Panel 20 17 04372 02 Speaker LED Switch Wire Harness Assembly for Short Tower 21 74 51237 01 Air Duct N I 1 74 50752 01 Bracket EMI Shield 5 25 N I 1 90 17008 02 Screw Captive 6 32 N I 1 74 51171 01 3 5 FDD Sheild Blank N I 1 74 50914 01 Bezel 3 5 FDD Blank N I 1 74 51239 01 Filler Vent Cover Bottom Front N I 1 74 51361 01 V...

Page 114: ...T IDE 5400RPM Quantum 1280 MB Narrow SCSI Drive Quantum 2 5 GB HDD Hard Drive 1 GB SCSI Narrow Quantum 2 0 GB SCSI HDD 24 PCXRN AA PCXRN AF 30 45370 01 PCXAT DA TZK11 AA TLZ07 6x IDE CD ROM Drive 8x IDE CD ROM Drive 5 25 SCSI 4x CD ROM Drive Conner External SCSI Tape Drive 2 4 GB QIC SCSI Internal 4 0 8 0 GB RDAT Drive 25 74 49365 01 Holder Drive Rail N I 1 90 08020 01 Screw Machine 6 32 PAN 187 X...

Page 115: ...Spare Part Exchangeable Spare Part Description 74 48816 01 Digital Medallion 74 51175 02 Nameplate Venturis FX 74 51176 03 Speed Button 575s 74 51176 05 Speed Button 5100s 74 51176 07 Speed Button 5120s 74 51176 09 Speed Button 5133s 74 51176 11 Speed Button 5150s 74 51176 13 Speed Button 5166s 74 51176 20 Speed Button 575sm 74 51176 21 Speed Button 5100sm 74 51176 22 Speed Button 5120sm 74 51176 ...

Page 116: ...JA AE Midiland Speaker 10W w PWR Adapter PCXJA AD Midiland Speaker 10W w o PWR Adapter PCXZA AA Adaptec 1540CP PnP PCXZA AB Adaptec 1540CF ISA Japan PCXJD AB Creative Labs PnP Sound Card 12 41670 01 Terminator SCSI 50P IDC Single End 17 03895 03 Cable Assy Non Mold Flat RCPT SCSI Internal 30 42291 01 28 8 K Data 28 8 Fax Modem 30 42551 01 Adaptec 2940 PCI 30 44396 03 Ensonic Wave Card 30 47658 01 ...

Page 117: ...collects on non conductors such as paper cloth or plastic A static discharge can be damaging even though you often cannot see or feel it To prevent damage to circuit boards and or components Before touching any circuit board or component touch the metal frame of the computer to discharge any static electricity Keep circuit boards and components away from non conductors ...

Page 118: ...he following tools available Multimeter 4 inch digit Phillips screwdriver Antistatic wrist strap recommended but not required Other Materials Needed Cleaning agent should be an all purpose cleaner that is used in house Special Tools Required None ...

Page 119: ...071 U S A Voice 1 770 246 8600 FAX 1 770 246 8791 Support 1 770 246 8645 Internet http www megatrends com Virus Software Information F PROT Virus Detection and Cleanup Software latest version Supplier information North America South America Australia and New Zealand Command software Systems Inc Tel 1 407 575 3200 FAX 1 407 575 3026 ...

Page 120: ...or the latest information on BIOS upgrades by calling In the United States 508 496 8800 Disconnect External Devices and Power 1 Turn off power to all external devices connected to computer 2 Turn the computer off 3 Disconnect power from the wall outlet 4 Disconnect the power cord and monitor cord ...

Page 121: ...your computer s outside cover 1 Remove the outside cover by loosening the thumbscrew s at the rear of your computer 2 Slide the outside cover forward for the low profile and backwards for the short tower 3 Carefully lift the outside cover away from the chassis ...

Page 122: ...FRU Replacement 5 21 DEC00749 2 Figure 5 3 Removing the Outside Cover ...

Page 123: ...expansion slots main logic board jumper locations and memory configurations Main Logic Board Components Figure Legend Component A Onboard EDO video memory B S3 series video controller C Keyboard controller D PCI to ISA bridge E Super I O controller F Computer battery G Computer flash and video BIOS H Cache memory controller I Voltage regulator module VRM J Microprocessor CPU K PCI local data buffe...

Page 124: ...FRU Replacement 5 23 J K B E A C G I DEC00752 2 D F L H Figure 5 4 Main Logic Board Components ...

Page 125: ...end Connector A Parallel port B Keyboard port C Mouse port D Video VGA port not applicable on Celebris FX computers with Matrox video cards E Two USB ports not available on some models F Two serial ports stacked COM1 top COM2 bottom G MIDI joystick port Venturis FXsm only ...

Page 126: ...FRU Replacement 5 25 DEC00752 3 D A C B F E G Figure 5 5 Main Logic Board Components Rear Panel ...

Page 127: ...rade sockets not available on some models B MPEG connectors not available on some models C WaveTable connector Venturis FXsm only D Auxiliary fan power E CPU socket F Secondary cache module COAST Cache On A Stick standard module G Four or six 72 pin 32 bit SIMM sockets depending on your model ...

Page 128: ...FRU Replacement 5 27 E G B D F A DEC00752 4 C Figure 5 6 Main Logic Board Connectors ...

Page 129: ...PCI expansion board connectors B ISA expansion board connectors C Primary PCI IDE drive connector D Secondary PCI IDE drive connector recommended for CD ROM drive connection E Diskette drive connector F SCSI LED connector G Fan connector H Front panel connector I Power connector J Main logic board connectors ...

Page 130: ...FRU Replacement 5 29 A B C D E F H I DEC00753 2 J G Figure 5 7 Venturis FX Low Profile Backplane Components and Connectors ...

Page 131: ...rs C Primary PCI IDE drive connector D Secondary PCI IDE drive connector recommended for CD ROM drive connection E Diskette drive connector F T P IN connector Twisted Pair not available on all models G SCSI LED connector H Fan connector I Front panel connector J Digital PCI Ethernet controller not available on all models K Power connector L Main logic board connectors ...

Page 132: ...FRU Replacement 5 31 G J A B C D E F I K DEC00985 2 L H Figure 5 8 Celebris FX Low Profile Backplane Components and Connectors ...

Page 133: ...imary PCI IDE drive connector E Secondary PCI IDE drive connector recommended for CD ROM drive connection F Main logic board connectors G Power connector H Audio out connector Venturis FXsm only I PCI expansion board connectors J Fan 2 connector K ISA expansion board connectors L Diskette drive connector M Audio IN connector Venturis FXsm only N Fan 3 connector O Spatializer 3 D stereo chip Ventur...

Page 134: ...FRU Replacement 5 33 F DEC00754 2 A B C D E G I J K L M N H O Figure 5 9 Venturis FX Short Tower Backplane Components and Connectors ...

Page 135: ...nated as a shared slot with ISA slot ISA1 1 ISA1 Supports full length industry standard 16 bit ISA expansion boards Uses the middle expansion slot at the rear panel Designated as a shared slot with PCI slot PCI2 1 PCI1 Supports full length 32 bit PCI local bus expansion boards Uses the bottom expansion slot at the rear panel 1 Only one expansion board can reside in slot PCI2 and ISA1 at any one ti...

Page 136: ...FRU Replacement 5 35 DEC00753 3 ISA 2 PCI2 ISA 1 PCI1 Figure 5 10 Expansion Board Slots Venturis FX and Celebris FX Low Profile ...

Page 137: ...anel Designated as a shared slot with ISA slot ISA1 1 ISA1 Supports half length industry standard 16 bit ISA expansion boards Uses the fourth expansion slot at the rear panel Designated as a shared slot with PCI slot PCI2 1 PCI1 Supports half length 32 bit PCI local bus expansion boards Uses the fifth top expansion slot at the rear panel 1 Only one expansion board can reside in slot PCI2 and ISA1 ...

Page 138: ...FRU Replacement 5 37 DEC00754 3 PCI1 ISA1 PCI2 ISA2 ISA3 ISA4 Figure 5 11 Expansion Board Slots Venturis FX Short Tower ...

Page 139: ...unjumpered 1 Enables you to boot from a Recovery Disk should an error occur while you are flashing the BIOS Boot block update Enabled Disabled 1 J3 1 2 jumpered J3 2 3 jumpered 1 Set this jumper to disabled to prevent unauthorized personnel from changing the BIOS boot block Password clear Password clear MFG test Normal mode 1 J1 1 2 jumpered J1 1 2 unjumpered 1 If you forget your password set this...

Page 140: ...Off 60MHz 30MHz Off Off 66MHz 33MHz 9 10 11 12 CPU Core Bus Freq Ratio Off Off 3 2 Off On 2 1 On Off 3 1 On On 5 2 13 14 Reserved 1 3 5 7 9 11 13 2 4 6 8 10 12 14 CPU Cache J1 J3 DEC00839 1 2 2 3 Enable Disable Boot Block Programming 4 5 5 6 Discharge CMOS Discharge Normal 7 8 8 9 ASYNC Burst Pipe Burst SRAM Figure 5 12 Main Logic Board Jumper Locations ...

Page 141: ...ata Out EDO memory For those with 8 MB computers memory is installed as two 4 MB SIMMs in bank 0 socket J11 and J12 For those with 16 MB computers memory is installed as two 8 MB SIMMs in bank 0 socket J11 and J12 When adding memory you need to use 72 pin SIMMs Figure 5 13 For some models you can increase this amount up to a maximum of 128 MB using the four SIMM sockets on the main logic board All...

Page 142: ...given bank If you populate both SIMM sockets in a given bank you must use the same type and size memory For example if you add 8 MB of EDO memory in socket 3 J10 and decide to add another 8 MB you must use 8 MB of EDO memory in socket 4 J9 You can mix EDO and fast paged memory but not in the same bank Refer to Memory Configurations for a list of SIMM combinations supported by your Venturis FX and ...

Page 143: ...FRU Replacement 5 42 BANK 2 BANK 1 BANK 0 J12 J11 J10 J9 J8 J7 DEC00752 5 Figure 5 13 SIMM Socket Locations for Most Models Some Models Have 4 SIMM Sockets ...

Page 144: ...8 MB 16 MB 32 MB 8 MB 8 MB 32 MB 48 MB 8 MB 8 MB 8 MB 8 MB 32 MB 8 MB 8 MB 8 MB 8 MB 4 MB 36 MB 8 MB 8 MB 8 MB 8 MB 8 MB 40 MB 8 MB 8 MB 8 MB 8 MB 16 MB 48 MB 8 MB 8 MB 8 MB 8 MB 32 MB 64 MB 8 MB 8 MB 8 MB 8 MB 8 MB 8 MB 48 MB 8 MB 8 MB 8 MB 8 MB 16 MB 16 MB 64 MB 8 MB 8 MB 8 MB 8 MB 32 MB 32 MB 96 MB 8 MB 8 MB 16 MB 16 MB 48 MB 8 MB 8 MB 16 MB 16 MB 4 MB 52 MB 8 MB 8 MB 16 MB 16 MB 8 MB 56 MB 8 M...

Page 145: ...64 MB 16 MB 16 MB 8 MB 8 MB 16 MB 16 MB 80 MB 16 MB 16 MB 8 MB 8 MB 32 MB 32 MB 112 MB 16 MB 16 MB 16 MB 16 MB 64 MB 16 MB 16 MB 16 MB 16 MB 4 MB 68 MB 16 MB 16 MB 16 MB 16 MB 8 MB 72 MB 16 MB 16 MB 16 MB 16 MB 16 MB 80 MB 16 MB 16 MB 16 MB 16 MB 32 MB 96 MB 16 MB 16 MB 16 MB 16 MB 8 MB 8 MB 80 MB 16 MB 16 MB 16 MB 16 MB 16 MB 16 MB 96 MB 16 MB 16 MB 16 MB 16 MB 32 MB 32 MB 128 MB 16 MB 16 MB 32 M...

Page 146: ...16 MB 112 MB 32 MB 32 MB 16 MB 16 MB 96 MB 32 MB 32 MB 16 MB 16 MB 4 MB 100 MB 32 MB 32 MB 16 MB 16 MB 8 MB 104 MB 32 MB 32 MB 16 MB 16 MB 16 MB 112 MB 32 MB 32 MB 16 MB 16 MB 32 MB 128 MB 32 MB 32 MB 16 MB 16 MB 8 MB 8 MB 112 MB 32 MB 32 MB 32 MB 32 MB 128 MB 32 MB 32 MB 32 MB 32 MB 4 MB 132 MB 32 MB 32 MB 32 MB 32 MB 8 MB 136 MB 32 MB 32 MB 32 MB 32 MB 16 MB 144 MB 32 MB 32 MB 32 MB 32 MB 32 MB ...

Page 147: ...ement procedures for the following Venturis FX and Celebris FX components Main logic board Adapter card SIMMs Secondary cache module Video memory Battery Heat sink Processor VRM Backplanes Expansion boards Power supplies Control panels Air duct Fans 3 inch mass storage devices 5 inch mass storage devices ...

Page 148: ...low profile only 5 Pull up on the two latches attached to the main logic board 6 Carefully remove the main logic board from the chassis NOTE When replacing the main logic board you must move to the replacement main logic board the processor chip and other components such as SIMMs The processor chip and the heat sink assembly should be removed and reinstalled as a single assembly There is no need t...

Page 149: ...FRU Replacement 5 48 DEC00959 Figure 5 14 Removing the Main Logic Board ...

Page 150: ...omputer monitor and then disconnect power from the computer 2 Remove the outside cover 3 Disconnect the adapter card cable s 4 Remove the adapter card 5 Remove the adapter card from the bracket by unscrewing the two screws that hold the adapter card to the bracket ...

Page 151: ...FRU Replacement 5 50 ...

Page 152: ...e SIMMs 1 Turn off the computer monitor and then disconnect power from the computer 2 Remove the outside cover 3 Press the SIMM retaining clips out 4 Push the SIMM down and pull it out of the socket DEC00921 Figure 5 16 Removing SIMMs ...

Page 153: ...ndary Cache Module 1 Turn off the computer monitor and then disconnect power from the computer 2 Remove the outside cover 3 Remove the secondary cache module by pulling it straight up DEC00752 7 Figure 5 17 Removing a Secondary Cache Module ...

Page 154: ... the computer is a short tower remove main logic board If the computer is a low profile you might have to remove main logic board otherwise go to step 4 4 Remove the video memory by inserting a small screwdriver at the notch and then prying out the chip CAUTION Be careful not to damage the pins or the socket DEC00752 19 Figure 5 18 Removing Video Memory ...

Page 155: ...d 1 Turn off the computer monitor and then disconnect power from the computer 2 Remove the outside cover 3 Remove the main logic board 4 Remove the WaveTable daughter card by pulling it straight up DEC00752 11 Figure 5 19 Removing a WaveTable Daughter Card ...

Page 156: ...explosion if a lithium battery is incorrectly replaced To prevent damage to the computer be sure the side faces up when installing a new battery Also be sure you replace the battery with either a Digital P N 12 41474 05 Toshiba P N CR2032 or equivalent 3 V dc lithium battery Depending on the locality the computer s battery might be considered hazardous waste Make sure you follow any state or local...

Page 157: ...FRU Replacement 5 56 DEC00752 8 Figure 5 20 Removing the Lithium Battery ...

Page 158: ... To remove the heat sink slide it off to the side Do not try to lift it straight up NOTE Between the heat sink and the processor is thermal compound to form a good thermal bond When you replace the processor and heat sink first insert the processor chip in the socket and move the lever down Next spread the thermal compound on the heat sink Place the heat sink on top of the processor and then secur...

Page 159: ...FRU Replacement 5 58 DEC00752 21 Figure 5 21 Removing the Processor Heat Sink ...

Page 160: ...disconnect power from the computer 2 Remove the outside cover 3 Remove the main logic board 4 If necessary remove the VRM or VRE module 5 Remove the heat sink 6 Lift the lever out and then up 7 Remove the processor Refer to Remove Processor Heat Sink for processor replacement procedures ...

Page 161: ...FRU Replacement 5 60 DEC00752 22 ...

Page 162: ...61 Removing the Voltage Regulator Module VRM 1 Turn off the computer monitor and then disconnect power from the computer 2 Remove the outside cover 3 Remove the main logic board 4 Remove the VRM by pulling it straight up ...

Page 163: ...FRU Replacement 5 62 DEC00752 23 Figure 5 23 Removing the VRM ...

Page 164: ... Turn off the computer monitor and then disconnect power from the computer 2 Remove the outside cover 3 Disconnect all power video disk and diskette cables 4 Remove any expansion boards 5 Remove the diskette drive 6 Remove the main logic board 7 Remove the screws 8 Remove the backplane ...

Page 165: ...FRU Replacement 5 64 DEC00891 Figure 5 24 Removing the Backplane Venturis FX and Celebris FX Low Profile ...

Page 166: ...e computer 2 Remove the outside cover 3 Remove the screw from the internal drive bay 4 Swing the drive bay away from the chassis 5 Remove any expansion boards 6 Disconnect all power video disk and diskette cables 7 Remove the main logic board 8 Remove the screws at the rear holding the backplane to the chassis 9 Remove the backplane ...

Page 167: ...FRU Replacement 5 66 DEC00892 Figure 5 25 Removing the Backplane Venturis FX Short Tower ...

Page 168: ...TE You do not have to remove the main logic board to remove an expansion board 1 Turn off the computer monitor and then disconnect power from the computer 2 Remove the outside cover 3 Remove the screw 4 Gently pull the expansion board from its socket ...

Page 169: ...FRU Replacement 5 68 DEC00960 4 Figure 5 26 Removing Expansion Boards ...

Page 170: ...er 2 Remove the outside cover 3 Remove the internal hard disk drive Refer to Removing Internal 3 Inch Device Venturis FX and Celebris FX low profile 4 Disconnect the power cable from the backplane 5 Disconnect all power cables from all devices 6 Remove the screws 7 Remove the power supply and bracket from the chassis 8 Remove the bracket from the power supply ...

Page 171: ...FRU Replacement 5 70 Figure 5 27 Removing the Power Supply Venturis FX and Celebris FX Low Profile ...

Page 172: ...ct power from the computer 2 Remove the outside cover 3 Remove the internal drive bay assembly Refer to Removing Internal 3 Inch Device Venturis FX short tower 4 Disconnect the power cable from the backplane 5 Disconnect all power cables from all devices 6 Remove the screws from the power supply 7 Remove the power supply ...

Page 173: ...FRU Replacement 5 72 Figure 5 28 Removing the Power Supply Venturis FX Short Tower ...

Page 174: ...ect power from the computer 2 Remove the outside cover 3 Remove the diskette drive and the bracket Refer to Remove Diskette Drive Venturis FX and Celebris FX low profile 4 Remove the control panel assembly with the air duct and the fan 5 Unplug the control panel cable from the backplane 6 If there is a fan unplug the fan cable from the backplane ...

Page 175: ...FRU Replacement 5 74 DEC00890 Figure 5 29 Removing the Control Panel Assembly Venturis FX and Celebris FX Low Profile ...

Page 176: ...nt Air Duct Venturis FX Short Tower 1 Turn off the computer monitor and then disconnect power from the computer 2 Remove the outside cover 3 Remove the front air duct DEC01011 Figure 5 30 Removing the Front Air Duct Venturis FX Short Tower ...

Page 177: ...panel assembly noting the following when you reconnect White and black is the reset switch White black and red is the power switch Red and black is hard disk drive activity LED Yellow and black is the power LED It is on top of the hard disk drive indicator 7 Slide the cables through the slots The cables and their attached switch or indicators are now inside the computer 8 Unplug the cable connecti...

Page 178: ...FRU Replacement 5 77 ...

Page 179: ...Assembly Venturis FX Short Tower 1 Turn off the computer monitor and then disconnect power from the computer 2 Remove the outside cover 3 Remove the option card assembly DEC01010 Figure 5 32 Removing the Option Card Assembly Venturis FX Short Tower ...

Page 180: ...el assembly The headphone and microphone connections are on a card inside the control panel assembly This card is attached to the cable 5 Remove the headphone and microphone card from the control panel assembly Push down on the headphone and microphone card to release it from the tabs and then slide the card back 6 Unplug the other side of the cable from the backplane 7 Slide the card through the ...

Page 181: ...FRU Replacement 5 80 DEC00917 Figure 5 33 Removing the Wire Assembly Headphone Microphone Venturis FX Short Tower ...

Page 182: ... computer monitor and then disconnect power from the computer 2 Remove the outside cover 3 Disconnect all power and data cables 4 Remove the screws holding the drive to the bay 5 Remove the 3 inch device which includes the rail and the brackets 6 Remove the rail from the device 7 Remove the brackets from the device ...

Page 183: ...FRU Replacement 5 82 DEC00757 8 Figure 5 34 Removing a 3 Inch Device from Front Bay Venturis FX and Celebris FX Low Profile ...

Page 184: ...ofile 1 Turn off the computer monitor and then disconnect power from the computer 2 Remove the outside cover 3 Disconnect all power and data cables 4 Remove the screws holding the drive to the bay 5 Remove the 5 inch device which includes the rail 6 Remove the rail from the device ...

Page 185: ...FRU Replacement 5 84 DEC00757 9 Figure 5 35 Removing a 5 Inch Device Venturis FX and Celebris FX Low Profile ...

Page 186: ...DE hard disk drive C Power connections D Primary IDE hard disk drive connections E Backplane IDE drive connection primary F Secondary IDE hard disk drive connections G 1 CD ROM drive not available on all models H Backplane IDE drive connection secondary 1 The CD ROM drive is connected to the secondary IDE port and configured as a master drive ...

Page 187: ...FRU Replacement 5 86 A B C F G C C D DEC00762 2 H E Figure 5 36 IDE Drive Connections Venturis FX and Celebris FX Low Profile ...

Page 188: ...he computer monitor and then disconnect power from the computer 2 Remove the outside cover 3 Disconnect all power and data cables from the device 4 Remove the screw from the bracket 5 Remove the 3 inch device with the bracket by sliding the device forward and lifting 6 Remove the 3 inch device from the bracket ...

Page 189: ...FRU Replacement 5 88 Figure 5 37 Removing the Internal 3 Inch Device Venturis FX and Celebris FX Low Profile ...

Page 190: ...e 1 Turn off the computer monitor and then disconnect power from the computer 2 Remove the outside cover 3 Remove all power and data cables from the diskette drive 4 Remove the screws from the front holding the drive and the bracket in the bay 5 Remove the diskette drive with the bracket ...

Page 191: ...FRU Replacement 5 90 Figure 5 38 Removing the Diskette Drive Venturis FX and Celebris FX Low Profile ...

Page 192: ...Diskette Drive Connections Venturis FX and Celebris FX Low Profile Figure Legend Diskette Drive Component A Power supply B Power connection C Diskette drive connections D Backplane diskette drive connection E Diskette drive ...

Page 193: ...FRU Replacement 5 92 DEC0076 A B C D E B C Figure 5 39 Diskette Drive Connections Venturis FX and Celebris FX Low Profile ...

Page 194: ...and monitor power 3 Remove the outside cover 4 From the top of the computer find both tabs one on the left and one on the right 5 Push both tabs towards the center of the computer to release the top of the bezel 6 Pull the top of the bezel approximately an inch away from the top of the chassis 7 Pull up on the bezel to detach the bottom bezel mounts ...

Page 195: ...FRU Replacement 5 94 DEC00758 11 Figure 5 40 Removing the Front Bezel ...

Page 196: ...then disconnect power from the computer 2 Remove the outside cover 3 Remove the front bezel 4 Disconnect all power and data cables 5 Remove the two screws holding the drive to the bay 6 Remove the 3 inch device which includes the rail and the brackets 7 Remove the rail from the device 8 Remove the brackets from the device ...

Page 197: ...FRU Replacement 5 96 DEC00758 12 Figure 5 41 Removing a 3 Inch Device from Front Bay Venturis FX Short Tower ...

Page 198: ...omputer monitor and then disconnect power from the computer 2 Remove the outside cover 3 Remove the front bezel 4 Disconnect all power and data cables 5 Remove the two screws holding the drive to the bay 6 Remove the 5 inch device which includes the rail 7 Remove the rail from the device ...

Page 199: ...FRU Replacement 5 98 DEC00758 13 Figure 5 42 Removing a 5 Inch Device Venturis FX Short Tower ...

Page 200: ... computer monitor and then disconnect power from the computer 2 Remove the outside cover 3 Disconnect all power and data cables 5 Remove the screw securing the drive bay to the chassis 6 Swing the device bay away from the chassis 7 Remove the screws from the drive bay 8 Remove the 3 inch device ...

Page 201: ...FRU Replacement 5 100 DEC00759 4 Figure 5 43 Removing an Internal 3 Inch Device Venturis FX Short Tower ...

Page 202: ...primary B Power connections C Power supply D Primary IDE hard disk drive E Primary IDE hard disk drive connections F Backplane IDE drive connection secondary G Secondary IDE hard disk drive connections H 1 CD ROM drive not available on all models 1 The CD ROM drive is connected to the secondary IDE port and configured as a master drive ...

Page 203: ...FRU Replacement 5 102 DEC00961 2 B H F C G B A D E B Figure 5 44 IDE Drive Connections Venturis FX Short Tower ...

Page 204: ...turis FX Short Tower 1 Turn off the computer monitor and then disconnect power from the computer 2 Remove the outside cover 3 Remove the front bezel 4 Remove all power and data cables from the diskette drive 5 Remove the screws 6 Remove the diskette drive ...

Page 205: ...FRU Replacement 5 104 Figure 5 45 Removing the Diskette Drive Venturis FX Short Tower ...

Page 206: ...t 5 105 Diskette Drive Connections Venturis FX Short Tower Figure Legend Diskette Drive Component A Power connection B Diskette drive C Diskette drive connections D Backplane diskette drive connection E Power supply ...

Page 207: ...FRU Replacement 5 106 DEC00763 2 A B D E C A Figure 5 46 Diskette Drive Connections Venturis FX Short Tower ...

Page 208: ...FRU Replacement 5 107 DEC00763 2 A B D E C A Figure 5 46 Diskette Drive Connections Venturis FX Short Tower ...

Page 209: ...re available sometimes memory and address locations need to be changed For example some network expansion boards require a specific memory location If that location is already allocated a memory conflict results and the expansion board will not operate as expected Note that some memory I O and interrupt locations can be changed using the BIOS Setup utility CAUTION Before changing any memory or add...

Page 210: ...Range Function Size 0 to 9FFFFh Base memory 640 KB A0000h to BFFFFh Video RAM 128 KB C0000h to C7FFFh VGA BIOS 32 KB C8000h to DFFFFh BIOS extension ROM AT bus used 96 KB E0000h to FFFFFh PnP BIOS APM BIOS 128 KB 100000h to BFFFFFFh Extended memory 191 MB ...

Page 211: ... 043 Interval timer 060 06F Keyboard controller 070 07F Real Time Clock RTC NMI 080 08F DMA page register 0A0 0A1 Interrupt controller two 0C0 0CF DMA controller two 0F0 Clear math co processor busy 0F1 Reset math co processor 0F8 0FF Math co processor 170 177 Secondary IDE controller 1F0 1F7 Primary IDE controller 201 Joystick 220 22F Audio 278 27A LPT2 2E8 2EF COM4 continued ...

Page 212: ...ary IDE controller alt status device address 3F8 3FF COM1 4D0 Edge level control register INTCNTRL1 4D1 Edge level control register INTCNTRL2 CF8 CFF PCI configure space control register CC00 Programming chip select 1 These are the possible ranges If the device is Plug and Play and you are using it with a Plug and Play operating system such Windows 95 Plug and Play will select the correct address ...

Page 213: ...interrupt IRQ3 COM2 COM4 if enabled IRQ4 COM1 COM3 if enabled IRQ5 Audio if enabled IRQ6 Diskette floppy disk drive if enabled IRQ7 LPT1 LPT3 if enabled IRQ8 Real Time Clock RTC IRQ9 Video IRQ10 Reserved IRQ11 Network IRQ12 Mouse interrupt if enabled IRQ13 Math co processor IRQ14 IDE primary if enabled IRQ15 IDE secondary if enabled ...

Page 214: ...pping 6 6 DMA Channel Assignment Channel Controller Function 0 1 Refresh 1 1 Audio or ECP 2 1 Diskette floppy disk controller if enabled 3 1 Not used 4 2 Cascade DMA 5 2 ECP or not used 6 2 Not used 7 2 Not used ...

Page 215: ...A 1 A Service Notes A ...

Page 216: ...Service Notes A 2 ...

Page 217: ...Service Notes A 3 ...

Page 218: ...Service Notes A 4 ...

Page 219: ...Printed in U S A ER BAAWW SM A01 Printed on Recycled Paper ...

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