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TellerScan 4120 User Manual Rev 050609

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TABLE OF CONTENTS

TellerScan® 4120 Equipment…......................................................................................3

About the TellerScan® 4120 Scanner……………………….………………......................4

TellerScan® Installation...................................................................................................5

Installing the Ink Jet Cartridge…………………………………………………......................6

Installing the USB Driver……………………………………………………………………….7

Getting Started…………………………………………………………………………………..8

How to Load Checks……………………………………………………………………………9

TellerScan® 4120 Troubleshooting...............................................................................10

TellerScan® Operator Maintenance..............................................................................11

Cleaning the Scanner…………………………………………………………......................11

Common Error Codes.....................................................................................................15

Frequently Asked Questions...........................................................................................17

TellerScan® 4120 Specifications...................................................................................18

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Summary of Contents for TellerScan 4120

Page 1: ...TellerScan 4120 User Manual Rev 050609 1 TellerScan 4120 Branch Office Check Scanner User Manual May 2009 Rev 050609...

Page 2: ...anner 4 TellerScan Installation 5 Installing the Ink Jet Cartridge 6 Installing the USB Driver 7 Getting Started 8 How to Load Checks 9 TellerScan 4120 Troubleshooting 10 TellerScan Operator Maintenan...

Page 3: ...pace 1 5 GB free disk space Windows 2000 XP Professional Vista 32 or 64 bit Windows 2000 XP Professional Vista 32 or 64 bit USB 2 0 port USB 2 0 port Radio Frequency Interference The TellerScan 4120 g...

Page 4: ...rsal Serial Bus USB interface to the PC The TS4120 model has an auto feeder that handles up to 100 items and two exits pockets that hold up 100 80 items in the outer and inner pockets The TS4120 model...

Page 5: ...o open slots by entry pocket 3 Connect the power cord from the external power supply to the power connector on the scanner rear deck See fig 4 4 Place the external power supply in a ventilated area se...

Page 6: ...the cartridge Fig 5 4 Remove the protective tape covering the ink nozzles Be careful not to touch the ink nozzle with your fingers or allow it to come in contact with any clothing 5 Insert the nozzle...

Page 7: ...all as a Tellerscan once acquired by the application 6 The On LED will turn green when the application launches Install the Demo Software Program Download from the Digital Check web site if you did no...

Page 8: ...LED will now turn green 3 Once the TellerScan 4120 is synchronized with the application the document LED is now used to detect the presence of documents in the entry pocket 4 Note Both ends of the USB...

Page 9: ...away from the scanner Fig 8 NOTE Checks must be jogged properly in order to feed correctly The bottom and right leading edges of the check stack must align with one another See Fig 8 3 Slide the items...

Page 10: ...The TellerScan 4120 was designed with a factory adjusted auto feeder if you notice feeding problems check the documents for bent of folded edges and for debris in the scanner document track If feeding...

Page 11: ...les while holding the card to scrub the first drive or entry rollers Once the entry rollers no longer deposit dirt onto the card allow the card to scan through the entire path Run this through several...

Page 12: ...alling into the scanner such as staples and rubber bands The ScanLite program which is available from the Digital Check web site is an excellent utility to run while performing the cleaning procedures...

Page 13: ...r and the double feed rollers are being properly cleaned Tip Getting the rollers to scrub on the cleaning cards is the most important part of the cleaning procedure Rollers with a severe build up of i...

Page 14: ...e front camera Close camera door and reinstall top center cover Note The swabs are typically used to clean off the main drive rollers but can also be used on the Scan Heads if you have a tough buildup...

Page 15: ...The entry drive rollers may be dirty o Something may be lodged in the path 217 Double Document Feed More than one document is detected passed into the exit pocket Check the exit pocket for a double d...

Page 16: ...r The left LED must be on and Red for the application to acquire the unit Check the USB cable connections or try a different cable Try a different USB port Verify that the PC has the proper drivers an...

Page 17: ...the drivers What is a safe distance to keep the power supply from the TS4120 check scanner to prevent electromagnetic interference with the MICR read head in the scanner Keep power supplies and other...

Page 18: ...canner Power On Self Test Automatic self testing when switching on the unit Software Tools API Toolkit 32 bit Options Ink jet printer Rear endorse Uses HP C6602A cartridge Part 130007 03 TellerScan Cl...

Page 19: ...TellerScan 4120 User Manual Rev 050609 19 Notes...

Page 20: ...4120 User Manual Rev 050609 20 Corporate Headquarters Digital Check Corp 466 Central Ave Suite 31 Northfield IL 60093 Tel 847 446 2285 Fax 847 441 5507 Website www digitalcheck com Email support digit...

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