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Vodafone Business Surveillance – IP470 Installation User Guide 

 

C1 – Public 

Page 33 

 

What if I don’t know the IP address (or login details) of my IP 
camera? 

The simplest way to overcome the loss of any details for an IP camera is to download the manual for the camera, which 
should provide instructions on resetting the IP camera to its factory settings and obtaining the factory configured IP 
address, username and password. With the default camera details in hand, it should then be possible to connect the 
camera to the encoder and enter the correct details.  

 

Setting the IP address on a camera to function with an 
encoder 

To modify the IP settings on a camera, refer to the instructions from the camera manufacturer. These will 

outline how to log into the camera (using a PC/laptop), which will require the username and password for 
the camera. If unavailable, refer to instructions for performing a factory reset (note that it may be necessary 
to  download  a  setup  application  from  the  manufacturer).  It  is  important  to  note  that  any  Power-over-
Ethernet (PoE) cameras must be connected to a laptop/PC via a PoE switch to both connect to, and power 
the camera. 

After logging into the IP camera, it will be possible to set the IP address within the ranges compatible with 

the encoder. Note that each camera connected to an encoder must have a different IP address to avoid 
conflicts. 

 

Setting the IP address of a port to function with an existing 
camera 

To connect a camera to an encoder device without modifying the camera’s settings, the IP address of the 

corresponding port will need modified to be on the same subnet as the camera. For example, if the IP address 
of the camera is 192.168.54.11, the IP address of the port would be entered as 192.168.54.X, where X is any 
number in the range between 2 and 254. The subnet mask for the port should be entered as 255.255.255.0

 

What if my IP camera supports multiple video streams? 

If the IP camera can supply multiple video feeds (e.g. the Axis F44 supports four independent camera 

sensors) the encoder will detect this and present a list of available ONVIF ‘sources’ that the camera offers.  
The names listed are supplied by the camera - it may not be immediately obvious which service relates to 
each camera. 

If it is not possible to determine the camera from the name listed, it is recommended to add each service 

in turn and use the Preview video feed menu option (within the camera settings page) to determine 
which service provides each video feed. 

 

 

Camera Compatibility Guide 

These are the named cameras that we recommend to use with IP-Series encoders. 

Manufacturer  Model 

Camera 

Firmware 

H.264 

PTZ 

PTZ  

Preset 

Focus  Iris 

Axis 

P1214 

5.40.12.2 

Pass 

N/A 

N/A 

N/A 

N/A 

Axis 

P1365 

5.75.2 

Pass 

N/A 

N/A 

N/A 

N/A 

Summary of Contents for EdgeVis HD-IP470

Page 1: ...1 Vodafone Business Surveillance User Guide IP470 Installation...

Page 2: ...ting over a wired LAN connection 9 4 Accessing the local web setup interface 11 Connecting to the encoder s local web setup interface 11 5 Overview of the key setup steps 13 Step 1 Configure the commu...

Page 3: ...one Business Surveillance Server 31 9 Appendix B Troubleshooting camera discovery issues 32 What makes and models of IP camera does the encoder support 32 What if I cannot see my camera listed when I...

Page 4: ...t have access to the Vodafone Business Surveillance Server with an account created for the encoder to use 1 10 What is in the box EdgeVis encoder EdgeVis HD IP470 Accessories AC DC 12V power supply ma...

Page 5: ...NNECT DIRECTLY TO THE MAINS SUPPLY Always ensure the supply is within the specified voltage range and employ suitable filtering if voltage spikes are likely Do not reverse the polarity of the DC power...

Page 6: ...I streaming using an internal 4G modem internal Wi Fi adapter or wired LAN and archiving onto internal drive The device supports the connection of multiple IP cameras Connectors for the HD IP470 are s...

Page 7: ...e device Further details on how to properly prepare a recording disk refer to later in the user guide Updating the software on the unit There are two ways to update the firmware locally using a USB Pe...

Page 8: ...data use product on cellular networks It is recommended that an unlimited data plan or if unavailable a heavy consumption data plan is set up with your Mobile Network Service Provider for use with th...

Page 9: ...e top of the SIM holder and insert the SIM card Close the SIM holder then slide it to lock the SIM in place Insert the MODEM into the header Ensure the antenna cables are not snagged or pinched and se...

Page 10: ...to Ethernet adapters using the Asix AX88772 chipset Any USB LAN Adapter that uses this chipset should be compatible with the encoder Devices known to contain the Asix AX88772 include Edimax EU 4028 US...

Page 11: ...encoder s serial number 2 Connect to the network using password as the Wi Fi password 3 Open a web browser on the setup laptop PC and enter the following URL http 192 168 100 1 4 1 2 Option 2 Using a...

Page 12: ...rt guide Once logged in the encoder s dashboard is loaded Thedashboardpresentsthestatusoftheencoder showingred crosseswhere an issue requires attention or a green tick to indicate that section of enco...

Page 13: ...these four key steps Step 1 Configure the communications settings The encoder can utilise both internal and external communications devices However we There are four main tasks to perform in this sect...

Page 14: ...s necessary to select the primary comms method that the encoder will use to connect to Vodafone Business Surveillance Server and stream content A secondary method can be also specified for failover fo...

Page 15: ...and the status of the connection To edit the server connection settings use the Change server settings menu option and enter the details above 5 2 1 Encryption modes When connecting to Vodafone Busine...

Page 16: ...e box directly to an encoder without the need for the user to know the camera IP Address or configure the camera in advance of connection Auto Discover designed for discovering cameras either directly...

Page 17: ...the brand of camera you are adding to the encoder Enter a friendly name that Vodafone Business Surveillance should use to refer to this camera Enter a new administrator password for the IP camera Ple...

Page 18: ...interface The Return to encoder button can be used to navigate back to the encoder configuration pages The button in the top right of the page will open the camera s web interface in a new browser wi...

Page 19: ...o configure various aspects of the recording For security reasons it is possible to enable disable individual types of recording devices or to turn off recording entirely When all storage devices beco...

Page 20: ...he recordings This allows the recordings to be played on any PC by anyone who has the appropriate playback software Using the Recording Encryption Settings menu option it is possible to encrypt the re...

Page 21: ...egory has several sub categories each of which contain many granular permissions for each sub category The following table outlines the different categories sub categories and number of available perm...

Page 22: ...using administering a group of specific encoders A specific encoder to limit a user to only using administering one specific encoder For example the following table describes the effects of assigning...

Page 23: ...ate a new user with a server wide role use the Create user menu option and enter a name and password this will then display the new user s details The user s detail page will display their communicati...

Page 24: ...ystem which can be assigned to the user by using the plus icon The middle section of the page lists the roles assigned to the user To remove a role use the delete icon To view the permissions a role w...

Page 25: ...n individual encoder within a specific domain While it is possible to provide access to individual encoders it is the least flexible method of managing roles Using groups to manage roles allows for ea...

Page 26: ...y granted access to the required encoders or account management permissions Managing Server wide Administrators From the server homepage click the Server wide Administrators icon to open the users pag...

Page 27: ...ide basis The Edit account menu option should be used to change the user s password and description while the Edit options menu option allows editing of an account s login options these can include di...

Page 28: ...ole to a user for details on how to assign change the user s role Domain users accounts only The Group and Encoder Access section displays the roles granted on a group basis signified by the group ico...

Page 29: ...ry to log in to each IP camera and configure it to use NTP as a time source The address for the NTP server should be the IP Address of the encoder s LAN port that it is connected to SecureConnect Secu...

Page 30: ...atically or to stop on full What indicative recording times and streaming rates are achievable The HD IP470 records the incoming video stream from IP cameras without modification By default cameras ar...

Page 31: ...ould be reset to factory defaults Default password is password What if the encoder can t connect to my Vodafone Business Surveillance Server An encoder will only connect to the Vodafone Business Surve...

Page 32: ...an issue Check the version of firmware that is installed on your IP camera and update if required If the encoder is still unable to find the IP camera automatically try adding the camera manually Use...

Page 33: ...he encoder Note that each camera connected to an encoder must have a different IP address to avoid conflicts Setting the IP address of a port to function with an existing camera To connect a camera to...

Page 34: ...h FlexiDome HD 720p RD IVA 5 6 Pass N A N A N A N A Bosch VIP X 1600B 4 21 Pass N A N A N A N A Bosch Autodome JR 800 HD 5 73 Pass Pass Pass N A N A Bosch NDC 284 PT 6 10 0129 Pass N A N A N A N A Bos...

Page 35: ...retain the bolts holding the rubber feet to the unit Remove the rubber feet Install the mounting plate and secure it by replacing the bolts though into the base of the encoder Connecting the HD IP470...

Page 36: ...ble damage to the HD IP470 Always provide a common ground between the HD IP470 unit and all connected equipment V 8V 35V GND NC IGN Ignition command line connect to V line to signal the unit to power...

Page 37: ...2300 MHz as defined in 2 1091 for satisfying RF exposure compliance The EdgeVis HD IP470 unit shall only be used for fixed and mobile applications CE COMPLIANCE STATEMENT The EdgeVis HD IP470 Encoder...

Page 38: ...fone Business Surveillance Client to allow remote access to the video from the encoder Vodafone Business Surveillance Client is available on Windows iOS or Android and can be downloaded directly from...

Page 39: ...Vodafone and the Vodafone logos are trademarks of the Vodafone Group Other product and company names mentioned herein may be the trademarks of their respective owners The information contained in this...

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