3.7.8 After the client installation is completed, prompt "database access failed" when
running the client
Uninstall and reinstall the previously installed client. Attention to install with administrator privileges.
When prompted
“database access failed”, you can manually install the database under software
installation path mentioned in 3.3.1 . Double-click
the ”vcredist_x86_vs2010” to manually install.
3.7.9 After the client installation is completed, prompt "
“
28.00
”
is not a valid floating
point value " when running the client
At present, the client software only adapts to the regional format corresponding to English. By
default, the regional format of the computer is automatically matched, that is, it changes
automatically with the language (the user can manually switch to the specified one). Therefore, if
the system language of the computer is switched to another language, the regional format of the
computer will match and change accordingly, which will lead to incompatibility with the client
software.
Solution:
set the regional format of the region to English in the setting (UK)
3.7.10 Prompt "JPEG error" when viewing the historical record picture
