DG-BR4400AC User Manual
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get connected to Internet with your computer
directly attached to the device provided by your
Internet service provider.
d. Check PPPoE / L2TP / PPTP user ID and password
again.
e. Call your Internet service provide and check if
there’s something wrong with their service.
f. If you just can ’t connect to one or more website,
but you can still use other internet services, please
check URL/Keyword filter.
g. Try to reset the router and try again later.
h. Reset the device provided by your Internet service
provider too.
i.
Try to use IP address instead of hostname. If you
can use IP address to communicate with a remote
server, but can’t use hostname, please check DNS
setting.
I can’t locate my router by
my wireless client
a. ‘Broadcast ESSID’ set to off?
b. All two antennas are properly secured.
c. Are you too far from your router? Try to get closer.
d.
Please remember that you have to input ESSID on
your wireless client manually, if ESSID broadcast
is disabled.
File download is very
slow or breaks frequently
a. Are you using QoS function? Try to disable it and
try again.
b. Internet is slow sometimes, being patient.
c. Try to reset the router and see if it ’s better after
that.
d. Try to know what computers do on your local
network. If someone ’s transferring big files, other
people will think Internet is really slow.
e.
If this never happens before, call you Internet
service provider to know if there is something
wrong with their network.
I can’t log onto web
a. Make sure you’re connecting to the correct IP
