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Please read the instructions carefully prior to installation
DGHDP1 -
DigiSender® HD Pro - 1080p Powerline AV Sender System
Troubleshooting
Remote Relay Problems
If you have any difficulty operating your source equipment remote control in your second room please follow the
advice below:
• Ensure the IR Emitter is connected to the socket labelled ‘IR’ on the Transmitter.
• Ensure you are using the correct remote control in the second room. For instance, if you are trying to
control your Satellite box you will need to use the Satellite remote control.
• Ensure the IR Emitter is facing the IR sensor on your source equipment.
• Ensure that cable connecting the IR Emitter to the Transmitter is not running directly over or under your
source equipment. This is because most modern set top boxes have a hard drive built into them which
can put out a bit of Electromagnetic Interference, disrupting the IR signal as it travels along the cable.
• Move the IR Emitter further away from the source equipment.
• Move the Transmitter AND Receiver further away from other electrical devices.
• Try operating your source remote control closer to the Receiver.
• Replace the batteries in your source remote control.
Often, the easiest way to get your Remote Relay system working perfectly is to get someone to help you.
• Have the person helping you go to the Receiver and try to change the Satellite channel or pause the
Blu-Ray™ whilst pointing the source devices remote control at the front of the DigiSender® Receiver.
• While the person helping you is doing the above, you should be adjusting the position of the IR Emitter.
Try moving the IR Emitter slowly, from one side of the source device to the other, making sure to keep
the face of the IR Emitter pointed towards the front of your source device at all times.
• When you find the right spot for the IR Emitter the channel will change or the disc will pause and the
person helping you can let you know that you have the exact right spot for the IR Emitter.