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Troubleshooting

The picture seems to be constantly moving.

1. The monitor has lost its vertical sync. Adjust the monitor’s vertical

sync.

2. Move away any objects, such as another monitor or fan, that

may be creating a magnetic field around the display.

3. Make sure your video card’s output frequencies are supported

by this monitor.

The screen seems to be constantly wavering.

1. If the monitor is close to another monitor, the adjacent monitor

may need to be turned off. Fluorescent lights adjacent to the
monitor may also cause screen wavering.

Power Supply

When the computer is turned on, nothing happens.

1. Check that one end of the AC power cord is plugged into a live

outlet and the other end properly plugged into the back of the
system.

2. Make sure that the voltage selection switch on the back panel is

set for the correct type of voltage you are using.

3. The power cord may have a “short” or “open”. Inspect the cord

and install a new one if necessary.

Floppy Drive

The computer cannot access the floppy drive.

1. The floppy diskette may not be formatted. Format the diskette

and try again.

2. The diskette may be write-protected. Use a diskette that is not

write-protected.

3. You may be writing to the wrong drive. Check the path

statement to make sure you are writing to the targeted drive.

4. There is not enough space left on the diskette. Use another

diskette with adequate storage space.

Summary of Contents for 848P-A

Page 1: ...76820352 848P AL 848P A Rev C System Board User s Manual...

Page 2: ...right to revise this publication and make changes to its contents at any time without obligation to notify any person or entity of such revisions or changes 2003 All Rights Reserved Trademarks Window...

Page 3: ...nterfer ence to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or televisio...

Page 4: ...e most updated version The multilingual manual is included in the system board package To view the user s manual insert the CD into a CD ROM drive The autorun screen Mainboard Utility CD will appear C...

Page 5: ...BIOS Setup 3 1 Award BIOS Setup Utility 3 1 1 Standard CMOS Features 3 1 2 Advanced BIOS Features 3 1 3 Advanced Chipset Features 3 1 4 Integrated Peripherals 3 1 5 Power Management Setup 3 1 6 PnP P...

Page 6: ...e Applications 4 3 3D Audio Configuration 4 4 Installation Notes Appendix A Enabling the Hyper Threading T echnology A 1 Enabling the Hyper Threading Technology Appendix B System Error Messages B 1 PO...

Page 7: ...r ThreadingTechnology FSB 533MHz and 800MHz Intel Celeron processor 400MHz system data bus System Memory Supports two 184 pin DDR DIMM sockets Supports up to 2GB system memory Synchronous operation wi...

Page 8: ...ned memory read and write operations that hide memory access latency Demultiplexing of address and data on the bus for nearly 100 percent efficiency Note AGP 2x and 3 3V AGP cards are not supported On...

Page 9: ...rs and speakers and to digital recording devices like CD re corders 6 channel Audio The center bass and rear out jacks which support four audio out put signals center channel subwoofer rear right chan...

Page 10: ...IO Mode 4 Enhanced IDE data transfer rate up to 14MB sec Bus mastering reduces CPU utilization during disk transfer Supports ATAPI CD ROM LS 120 and ZIP IrDA Interface The system board is equipped wit...

Page 11: ...r system configuration and stores these information in the DMI pool which is a part of the system board s Plug and Play BIOS DMI along with the appropriately networked software is designed to make inv...

Page 12: ...ectors 1 1 2 Intelligence Dual Function Power Button Depending on the setting in the Soft Off By PWR BTTN field of the Power Management Setup this switch will allow the system to enter the Soft Off or...

Page 13: ...s function allows you to use the PS 2 keyboard or PS 2 mouse to power on the system Important The 5VSB power source of your power supply must support 720mA Wake On USB Keyboard This function allows yo...

Page 14: ...wer button or selecting Standby when you shut down Windows 98SE 2000 ME XP without having to go through the sometimes tiresome process of closing files applications and operating system This is becaus...

Page 15: ...ystem that includes optimizations for HT Technology Please refer to Appendix A for information about enabling the functionality of the Hyper Threading Technology For more infor mation on Hyper Threadi...

Page 16: ...16 2 Hardware Installation 2 1 System Board Layout Chapter 2 Hardware Installation 848P AL Supports onboard LAN...

Page 17: ...17 2 Hardware Installation Note The illustrations on the following pages are based on the system board that supports onboard LAN 848P A...

Page 18: ...establish and maintain contact with the system chassis throughout any procedures requiring ESD protection The system board supports DDR SDRAM DIMM Double Data Rate SDRAM DDR SDRAM is a type of SDRAM...

Page 19: ...must correspond with Pin 1 of the socket 1 Pull the tabs which are at the ends of the socket to the side 2 Position the DIMM above the socket with the notch in the module aligned with the key on the...

Page 20: ...is exclusively designed for installing an Intel processor 2 3 2 Installing the CPU 1 Locate Socket 478 on the system board 2 Unlock the socket by pushing the lever sideways away from the socket then l...

Page 21: ...t Important Handle the CPU by its edges and avoid touching the pins Gold mark 4 Insert the CPU into the socket until it is seated in place The CPU will fit in only one orientation and can easily be in...

Page 22: ...the CPU will overheat damaging both the CPU and system board Note Only use Intel certified fan and heat sink An Intel boxed processor package contains a retention mechanism heat sink fan and installa...

Page 23: ...eat sink and retention mechanism assembly on the CPU then align and snap the retention legs hooks to the retention holes at the 4 corners of the retention module base Note You will not be able to snap...

Page 24: ...ver 4 Move the retention levers to their opposite directions then push them down This will secure the fan heat sink and re tention mechanism assembly to the retention module base Note You will not be...

Page 25: ...ou can reconfigure the system with the default values stored in the ROM BIOS To load the default values stored in the ROM BIOS please follow the steps below 1 Power off the system 2 Set JP3 pins 2 and...

Page 26: ...d press Enter 6 Set the CPU Clock Ratio or Clock By Slight Adjust field to its default setting or an appropriate frequency ratio or bus clock Refer to the Frequency Voltage Control section in chap ter...

Page 27: ...2 mouse port PS 2 keyboard port Parallel port COM port S PDIF in S PDIF out USB ports LAN port 848P AL only Mic in jack Line in jack Line out jack Center Bass jack Rear out jack PS 2 Mouse PS 2 K B CO...

Page 28: ...your computer prior to connecting or disconnecting a mouse or keyboard Failure to do so may dam age the system board Wake On PS 2 Keyboard Mouse The Wake On PS 2 Keyboard Mouse function allows you to...

Page 29: ...board It is a RS 232C asynchronous communication port with 16C550A compatible UART that can be used with a modem serial printer remote display terminal or other serial devices BIOS Setting Select the...

Page 30: ...bmenu Super IO Device section of the BIOS Refer to chapter 3 for more information Parallel W Setting SPP Standard Parallel Port ECP Extended Capabilities Port EPP Enhanced Parallel Port PntMode Functi...

Page 31: ...nd CN3 respectively The S PDIF connector at location J3 is for optical S PDIF cable connection Connect the optical audio cable connector of your S PDIF module to J3 Make sure pin 1 of the audio cable...

Page 32: ...that is attached to the USB port cables to J8 or J10 BIOS Setting Configure the onboard USB in the Integrated Peripherals submenu Onboard Device section of the BIOS If you are using a USB 2 0 device...

Page 33: ...state To use this function BIOS Setting USB KB Wake Up From S3 PM Wake Up Events section in the Power Management Setup submenu of the BIOS must be set to Enabled Refer to chapter 3 for more informati...

Page 34: ...cation CN8 of the system board It allows the system board to connect to a local area network by means of a network hub BIOS Setting Enable or disable the onboard LAN in the Integrated Peripherals subm...

Page 35: ...he C Media application software to select between using this jack and the front audio s mic in jack Line in Jack Light Blue This jack can be connected to the line out jack of any exter nal audio devic...

Page 36: ...onnector J1 allows you to connect to the line out and mic in jacks that are at the front panel of your sys tem Using this connector will disable the rear audio s line out and mic in functions Remove t...

Page 37: ...stallation 2 6 1 CD in Internal Audio Connector The CD in J5 connector is used to receive audio from a CD ROM drive TV tuner or MPEG card 1 4 Right audio channel Left audio channel Ground Ground W 2 6...

Page 38: ...in 1 of the header Connecting the Floppy Disk Drive Cable Install one end of the floppy disk drive cable into the shrouded floppy disk header J18 on the system board and the other end most connector t...

Page 39: ...N GND RXN RXP GND Connect one end of the SATA cable to J13 SATA 2 or J14 SATA 1 and the other end to your serial ATA device BIOS Setting Configure the onboard Serial ATA in the Integrated Peripherals...

Page 40: ...n cable to connect the drives to the system board An IDE ribbon cable have 3 connectors on them one that plugs into an IDE connector on the system board and the other 2 connects to IDE devices The con...

Page 41: ...We recommend that you use hard drives from the same manufacturer In a few cases drives from two different manufacturers will not function properly when used together The problem lies in the hard driv...

Page 42: ...oard Make sure to connect the cable to the IrDA connector according to their pin functions BIOS Setting Configure your IrDA device in the Integrated Peripherals submenu Super IO Device section of the...

Page 43: ...n connec tor J9 on the system board The chassis fan connector J12 is used to connect an additional cooling fan The cooling fans will provide adequate airflow throughout the chassis to prevent over hea...

Page 44: ...ll detect Magic Packet and assert a wakeup signal to power up the system Refer to the add in card s manual for details Note Your LAN card must support the remote wake up function Important The 5VSB po...

Page 45: ...tem s power is on or when it is in the Suspend state Power On Sus pend or Suspend to RAM It will not light when the system is in the Soft Off state Important If the DIMM Standby Power LED is lighted y...

Page 46: ...pin 12V power connector enables the delivery of more 12VDC current to the processor s Voltage Regulator Module VRM The system board requires a minimum of 250 Watt power sup ply to operate Your system...

Page 47: ...thus prolonging the life of the power supply or sys tem SPEAKER Speaker Connector This connects to the speaker installed in the system chassis ATX SW ATX Power Switch Depending on the setting in the...

Page 48: ...it may indicate that the CPU or memory module was not installed properly Please make sure they are properly inserted into their corresponding socket Pin 3 5 14 16 8 10 18 20 7 9 13 15 17 19 2 4 6 HD...

Page 49: ...pter explains the Setup Utility for the Award BIOS After you power up the system the BIOS message appears on the screen and the memory count begins After the memory test the following message will app...

Page 50: ...displays the date from 1 to 31 Year displays the year from 1994 to 2079 3 1 1 2 Time The time format is hour minute second The time is based on the 24 hour military time clock For example 1 p m is 13...

Page 51: ...vendor If you select Auto the BIOS will auto detect the HDD CD ROM drive at the POST stage and show the IDE for the HDD CD ROM drive If a hard disk has not been installed select None 3 1 1 3 IDE Chann...

Page 52: ...umber of read write heads Precomp This field displays the number of cylinders at which to change the write timing Landing Zone This field displays the number of cylinders specified as the landing zone...

Page 53: ...ected during power up The default setting is All Errors No Errors The system boot will not stop for any errors detected All Errors The system boot will stop whenever the BIOS detects a non fatal error...

Page 54: ...54 3 BIOS Setup 3 1 1 8 Extended Memory Displays the amount of extended memory detected during boot up 3 1 1 9 Total Memory Displays the total memory available in the system...

Page 55: ...ces sary updating or flashing of the BIOS When enabled it secures the BIOS therefore any updates to the BIOS will not take effect Disabled Disables the BIOS flash lock function allowing you to update...

Page 56: ...d is used to select the boot sequence of the hard drives Move the cursor to this field then press Enter Use the Up or Down arrow keys to select a device then press to move it up or to move it down the...

Page 57: ...tion of the numeric keypad is the arrow keys 3 1 2 11 Typematic Rate Setting Disabled Continually holding down a key on your keyboard will cause the BIOS to report that the key is down Enabled The BIO...

Page 58: ...ield in its default setting 3 1 2 16 MPS Version Control for OS This field is used to select the MPS version that the system board is using 3 1 2 17 OS Select for DRAM 64MB This field allows you to ac...

Page 59: ...only if you want a particular logo to ap pear during system boot up Enabled The logo will appear in full screen during system boot up Disabled The logo will not appear during system boot up 3 1 2 21 S...

Page 60: ...r that data was being lost while using your system 3 1 3 1 DRAM Timing Selectable This field is used to select the timing of the DRAM By SPD The EEPROM on a DIMM has SPD Serial Pres ence Detect data s...

Page 61: ...trols RAS precharge in local memory clocks 3 1 3 6 Memory Frequency For This field is used to select the memory clock speed of the DIMM DDR333 will run at 320MHz memory frequency when used with 800MHz...

Page 62: ...ry can be reserved for ISA cards This memory must be mapped into the memory space below 16MB When enabled the CPU assumes the 15 16MB memory range is allocated to the hidden ISA address range instead...

Page 63: ...are for reference only Your version may not be identical to this one 3 1 4 1 OnChip IDE Device Move the cursor to this field and press Enter The following screen will appear The settings on the scree...

Page 64: ...ent hard drive controller IDE Primary Master Slave PIO and IDE Secondary Master Slave PIO PIO means Programmed Input Output Rather than have the BIOS issue a series of commands to effect a transfer t...

Page 65: ...allows you to use both IDE and SATA drives allowing a maximum of 4 drives You must manually set the SATA drives master slave mode in the Serial ATA Port0 Mode and Serial ATA Port1 Mode fields Enhanced...

Page 66: ...configure the USB in the USB 2 0 Controller and USB Key board Support fields Disabled Disables the onboard USB USB 2 0 Controller and USB Keyboard Support fields are not configurable USB 2 0 Controll...

Page 67: ...Onboard FDC Controller Enabled Enables the onboard floppy disk controller Disabled Disables the onboard floppy disk controller Onboard Serial Port 1 Auto The system will automatically select an I O ad...

Page 68: ...recommended when you encounter transmission problem with your device UR2 Duplex Mode Half Data is completely transmitted before receiving data Full Transmits and receives data simultaneously Use IR P...

Page 69: ...Select field is configurable If you selected ECP the ECP Mode Use DMA field is configurable If you selected ECP EPP both EPP Mode Select and ECP Mode Use DMA are configurable EPP Mode Select This is u...

Page 70: ...in operating systems that support ACPI Currently only Windows 98SE 2000 ME XP supports this function When this field is enabled the system will ignore the settings in the Suspend Mode and HDD Power Do...

Page 71: ...off the vertical and horizontal synchronization ports and write blanks to the video buffer Blank Screen This option only writes blanks to the video buffer DPMS Initializes display power management si...

Page 72: ...nds will power off the system Instant Off Pressing and then releasing the power button at once will immediately power off your system 3 1 5 9 PWR Lost Resume State Keep Off When power returns after an...

Page 73: ...tem to wake up Refer to the card s documentation for more information Disabled The system will not wake up despite access to the PCI card Resume On Ring When this field is set to Enabled the system wi...

Page 74: ...f the ACPI Suspend Type field is set to S3 STR Resume By Alarm Enabled When Enabled you can set the date and time you would like the Soft Power Down Soft Off PC to power on in the Date of Month Alarm...

Page 75: ...on the system in the KB Power On Hot Key field Mouse Left When this option is selected double click the left button of the mouse to power on the system Mouse Right When this option is selected double...

Page 76: ...76 3 BIOS Setup KB Power On Hot Key This field is used to select a function key that you would like to use to power on the system...

Page 77: ...ra tion Data ESCD once automatically It will then rec reate a new set of configuration data Disabled The BIOS will not reset the configuration data 3 1 6 2 Resources Controlled By The Award Plug and P...

Page 78: ...d MPEG ISA VESA VGA cards work with PCI VGA Disabled MPEG ISA VESA VGA cards does not work with PCI VGA 3 1 6 5 Slot 1 5 to Slot 4 By default an IRQ is automatically assigned to the PCI devices that a...

Page 79: ...or will have no effect The system will instead use its factory default ratio 3 1 7 2 Auto Detect PCI Clk When enabled the system will automatically send clock signals to existing PCI devices 3 1 7 3 S...

Page 80: ...booting up the system and going back to its default setting Method 1 Clear the CMOS data by setting JP3 to 2 3 On All fields in the BIOS Setup will automatically be set to their default settings Meth...

Page 81: ...This field allows you to manually select higher voltage supplied to the DRAM If you wish to use the DRAM s default voltage leave this field in its default setting Important Although this function is...

Page 82: ...alues permanently stored in the ROM chips These settings are not optimal and turn off all high performance features You should use these values only if you have hardware problems Highlight this option...

Page 83: ...The Load Optimized Defaults option loads optimized settings from the BIOS ROM Use the default values as standard values for your system Highlight this option in the main menu and press Enter Type Y an...

Page 84: ...prompted for a password when you cold boot the system Use the arrow keys to highlight Set Supervisor Password and press Enter Type in the password You are limited to eight characters When done the me...

Page 85: ...ess only Set User Password that appears in the main menu screen Access to all other options is denied Use the arrow keys to highlight Set User Password and press Enter Type in the password You are lim...

Page 86: ...Enter Type Y and press Enter The modifications you have made will be written into the CMOS memory and the system will reboot You will once again see the initial diagnostics on the screen If you wish...

Page 87: ...ou have made highlight Exit Without Saving and press Enter Type Y and press Enter The system will reboot and you will once again see the initial diagnostics on the screen If you wish to make any chang...

Page 88: ...the system and enter the Award BIOS Setup Utility to set the first boot drive to Floppy 3 Save the setting and reboot the system 4 After the system booted from the floppy disk execute the flash utilit...

Page 89: ...OS in your system We recommend that you save the current BIOS and its flash utility just in case you need to reinstall the BIOS To save the current BIOS press Y then enter the file name of the current...

Page 90: ...numbers of hardware installed etc are au tomatically detected and stored in the DMI pool which is a part of the system board s Plug and Play BIOS Additional information such as ISA based peripherals w...

Page 91: ...arrow keys then press Enter 3 The cursor will move to the screen you select allowing you to edit information The screen will also display the auto detected information 4 Press F10 to update the edite...

Page 92: ...or arrow keys to select the Load DMI File menu 2 The following message will appear Press Enter to select DMI file for load Press Enter 3 The DMI files will appear on the screen Select the file you wou...

Page 93: ...performance of the system board Insert the CD into a CD ROM drive The autorun screen Mainboard Utility CD will appear If after inserting the CD Autorun did not automatically start which is the Mainboa...

Page 94: ...l chipset can be recognized and configured properly in the system To install the utility please follow the steps below 1 On the left side of the autorun screen click the CHIPSET icon 2 Click Intel Chi...

Page 95: ...ing operating sys tems Windows 98 SE Windows ME Windows 2000 and Windows XP To install the driver please follow the steps below 1 On the left side of the autorun screen click the AUDIO icon 2 Click Au...

Page 96: ...te installation 5 Reboot the system for the driver to take effect Note The 3D Audio Configuration software which is an audio panel for setting basic audio configurations will at the same time be insta...

Page 97: ...rs are supported in the following operating systems Windows 98 SE Windows ME and Windows 2000 To install the driver please follow the steps below 1 On the left side of the autorun screen click the USB...

Page 98: ...ver which comes available after you have installed the operating system 3 Follow the installation instructions shown on the screen 4 Reboot the system for the driver to take effect Windows 2000 does n...

Page 99: ...n screen click the NETWORK icon 2 Click LAN Drivers on the main menu The following screen will appear 3 Follow the prompts on the screen to complete installation 4 Reboot the system for the driver to...

Page 100: ...your computer is safe because it automatically scans for viruses and checks for virus updates so that PC protection stays up to date To install please follow the steps below 1 On the left side of the...

Page 101: ...On the left side of the autorun screen click the TOOLS icon 2 Click Microsoft DirectX 9 on the main menu The following screen will appear 3 Click I accept the agreement then click Next 4 Follow the pr...

Page 102: ...annel and 6 channel audio modes as well as configure the audio effects After installing the audio driver and rebooting the system you can run 3D Audio Configuration either from the taskbar or from the...

Page 103: ...re you will configure analog output settings to speakers S PDIF This panel is used to configure S PDIF output which provides a low distor tion digital data transfer between audio devices Volume Contro...

Page 104: ...ogy for 2 channel virtual surround adjustable multi channel sound field innovative listening mode amazing sound effects and 3D positional audio It has 3 functional blocks Virtual Speaker Shifter Sound...

Page 105: ...ically start which is the Main Board Utility CD screen did not appear please go directly to the root directory of the CD and double click Setup 2 All steps or procedures to install software drivers ar...

Page 106: ...install cooling fans The system requires adequate airflow throughout the chassis to prevent overheating the processor 3 The CPU Hyper Threading field in the Advanced BIOS Features submenu of the Award...

Page 107: ...107 d Now click the Hardware tab then click Device Manager The items shown under Computer and Processors should resemble the ones shown below c Click the General tab The processor shown under Compute...

Page 108: ...hreading Technology e Lastly press the Ctrl Alt and Del keys simultaneously The Windows Task Manager dialog box will appear Click the Performance tab The diagram under CPU Usage History should resembl...

Page 109: ...de consists of a single long beep B 2 Error Messages One or more of the following messages may be displayed if the BIOS detects an error during the POST This list indicates the error messages for all...

Page 110: ...e fixed disk Hard Disk s fail 08 Sector Verify failed Keyboard is locked out Unlock the key The BIOS detects that the keyboard is locked Keyboard controller is pulled low Keyboard error or no keyboard...

Page 111: ...st the outlet by plugging in a lamp or other electrical device 4 The monitor is turned on 5 The display s brightness and contrast controls are adjusted properly 6 All add in boards in the expansion sl...

Page 112: ...hing happens 1 Check that one end of the AC power cord is plugged into a live outlet and the other end properly plugged into the back of the system 2 Make sure that the voltage selection switch on the...

Page 113: ...a cable connection problem However if your hard drive has a large capacity it will take a longer time to format Parallel Port The parallel printer doesn t respond when you try to print 1 Make sure tha...

Page 114: ...configured correctly Keyboard Nothing happens when a key on the keyboard was pressed 1 Make sure the keyboard is properly connected 2 Make sure there are no objects resting on the keyboard and that no...

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