User's Guide
- 228 -
Horizontal voids appear on prints
Action
Yes
No
Step 1
1.
Make sure your software program is using a correct fill pattern.
2.
Resend the print job.
Do horizontal voids appear on prints?
Go to step 2.
The problem
is solved.
Step 2
1.
Load the specified tray or feeder with a recommended type of paper.
2.
Resend the print job.
Do horizontal voids appear on prints?
Go to step 3.
The problem
is solved.
Step 3
1.
Redistribute the toner in the imaging unit.
a.
Remove the toner cartridge, and then the imaging unit.
b.
Firmly shake the imaging unit.
Warning—Potential Damage:
Do not expose the imaging unit to direct
light for more than 10 minutes. Extended exposure to light may cause
print quality problems.
c.
Reinstall the imaging unit, and then the cartridge.
2.
Resend the print job.
Do horizontal voids appear on prints?
Go to step 4.
The problem
is solved.