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Develop ineo 3300P, User Manual

The Develop ineo 3300P is a high-performance printing solution designed for businesses. To fully utilize its features and functionalities, you can easily access the comprehensive User Manual on our website for free download. Enhance your printing experience by effortlessly obtaining the manual from manualshive.com.

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User's Guide 

 

- 137 - 

Supplemental light sequences 

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Summary of Contents for ineo 3300P

Page 1: ...User s Guide ineo 3300P ...

Page 2: ... 22 Installing an optional card 23 Installing hardware options 25 Installing optional trays 25 Attaching cables 27 Accessing the controller board 28 Setting up the printer software 29 Installing the printer driver 29 Installing the Local Printer Settings Utility 30 Networking 31 Preparing to set up the printer on an Ethernet network 31 Installing the printer on an Ethernet network 31 Preparing to ...

Page 3: ...e name 49 Configuring a custom paper type 49 Assigning a custom paper type 50 5 Paper and specialty media guide 51 Paper guidelines 51 Paper characteristics 51 Unacceptable paper 52 Selecting paper 52 Selecting preprinted forms and letterhead 53 Using specialty media 53 Tips on using card stock 53 Tips on using envelopes 54 Tips on using labels 55 Tips on using letterhead 55 Tips on using transpar...

Page 4: ...ze Type menu 64 Configure MP menu 67 Substitute Size menu 67 Paper Texture menu 68 Paper Weight menu 70 Paper Loading menu 72 Custom Types menu 73 Universal Setup menu 73 Reports menu 74 Reports menu 74 Network Ports menu 75 Standard Network 75 Reports menu 76 TCP IP menu 77 IPv6 menu 78 Wireless menu 79 AppleTalk menu 80 Standard USB menu 81 Standard Parallel x menu 83 Security menu 86 Set Date a...

Page 5: ...ature 107 Statement of Volatility 107 Erasing volatile memory 108 Erasing non volatile memory 108 10 Maintaining the printer 110 Cleaning the printer 110 Cleaning the printer 110 Checking the status of parts and supplies 110 Checking the status of parts and supplies 110 Estimated number of remaining pages 111 Ordering supplies 111 Using genuine Printer Manufacturer parts and supplies 111 Ordering ...

Page 6: ...jam areas 124 x page jam open front door 20y xx 125 x page jam open rear door 20y xx 129 x page jam clear standard bin 20y xx 131 x page jam remove tray 1 to clear duplex 23y xx 133 x page jam remove tray x 24y xx 136 x page jam clear manual feeder 250 xx 139 13 Troubleshooting 141 Understanding the printer messages 141 Toner cartridge messages 141 Imaging unit messages 150 Paper loading messages ...

Page 7: ...5 14 Notices 236 Copyright notice 236 Trademarks 236 Software License Agreement 237 Noise emission levels 238 For EU member states only 239 Product disposal 239 ENERGY STAR 239 What is an ENERGY STAR product 239 Temperature information 240 Power consumption 240 Product power consumption 240 Sleep Mode 241 Hibernate Mode 241 Off mode 241 Total energy usage 241 ...

Page 8: ...rn the printer off using the power switch and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer before moving it If an optional tray is installed then remove it from the printer To remove the optional tray slide the latch on the right side of the tray toward the front of the tray until it clicks into place Use the handholds located on both sides...

Page 9: ...er service or repairs other than those described in the user documentation to a service representative CAUTION SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray se...

Page 10: ...wer cord supplied in the package If a power cord is not supplied use only the power cord and plug that are specified in the user documentation Failure to use this cord could result in a fire or electrical shock Use the power cord supplied in the package only with this printer NEVER use it for another product Failure to observe this precaution could result in a fire or electrical shock Use only a p...

Page 11: ...it may cause personal injury Certain areas inside the printer may become very hot and cause burns When checking the inside of the printer for malfunctions such as media jams do not touch the locations around the fusing unit etc labeled Caution HOT Do not obstruct the printer s ventilation grilles Heat could accumulate inside the printer resulting in a fire or malfunction Do not use flammable spray...

Page 12: ...Guide The guides are available on the Printer Driver and Documentations CD Instructions for Connecting the printer to an Ethernet network Troubleshooting printer connection problems Networking Guide Insert the Printer Driver and Documentations CD and then click Documentation on the CD menu On the left navigation pane click User s Guide and other publications and then click Networking Guide The lat...

Page 13: ...E 62 standard or the CEN Technical Committee 156 standard Provide a flat sturdy and stable surface Keep the printer Clean dry and free of dust Away from stray staples and paper clips Away from the direct airflow of air conditioners heaters or ventilators Free from direct sunlight and humidity extremes Observe the recommended temperatures and avoid fluctuations Ambient temperature 15 6 C to 32 2 C ...

Page 14: ...reduce the risk of equipment instability load each tray separately Keep all trays closed until needed You can configure your printer by adding one optional 250 or 550 sheet tray For instructions on installing the optional tray see Installing optional trays 1 Printer control panel 2 Paper stop 3 Standard bin 4 Front door release button ...

Page 15: ... tray 8 50 sheet multipurpose feeder 9 Front door Using the printer control panel Light or button Color Description 1 Error light Yellow An error has occurred 2 Paper jam light Yellow A paper jam has occurred 3 Load or remove paper light Yellow Paper must be loaded in the tray or removed from the bin ...

Page 16: ...Sleep mode or Hibernate mode 7 Start button and light Green Use this to initiate a print job 8 Stop or cancel button Red Use this to cancel a print job Understanding the printer control panel light sequences The printer control panel lights can mean different things depending on the light sequence The lights can be on off blinking or blinking slowly indicating a printer status a warning or an erro...

Page 17: ...r Replace imaging unit Replace unsupported toner cartridge Replace unsupported imaging unit Toner cartridge imaging unit mismatch Canceling print job Flushing buffer Resolution reduced Non Printer Manufacturer toner cartridge Non Printer Manufacturer imaging unit Printer had to restart Toner cartridge very low Imaging unit very low Toner cartridge nearly low Imaging unit nearly low ...

Page 18: ...User s Guide 18 Light sequence Message Service error Load paper Remove paper from standard bin Change paper Toner cartridge low Imaging unit low Ready Waiting Busy Not ready ...

Page 19: ...e the message in the same row Primary light sequence Supplemental light sequence Message Missing or unresponsive toner cartridge Replace toner cartridge Toner cartridge printer region mismatch Missing or unresponsive imaging unit Standard network software error Network x software error Insufficient memory to collate job Complex page Insufficient memory to support Resource Save feature Standard par...

Page 20: ... clear standard bin Paper jam remove standard tray to clear duplex Paper jam open rear door Paper jam remove standard tray to clear duplex Paper jam remove standard tray to clear duplex Paper jam open front door Paper jam remove standard tray Paper jam remove optional tray Paper jam manual feeder ...

Page 21: ...age and then finding the TCP IP section For more information see Printing a menu settings and network setup page Notes An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Open a Web browser and then type the printer IP address in the address field 3 Press Enter Using ...

Page 22: ...ing If you have other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors Available internal options Flash memory Fonts Firmware Acce...

Page 23: ...f as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 Access the controller board See Accessing the controller board 2 Unpack the optional card Warning Potential Damage Avoid touchin...

Page 24: ... to the card and the controller board Note The entire length of the connector on the card must touch and be flushed against the controller board 5 Close the controller board access door Note When the printer software and any hardware options are installed you may need to manually add the options in the printer driver to make them available for print jobs ...

Page 25: ...om the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer using the power switch and then unplug the power cord from the electrical outlet 2 Unpack the tray and then remove any packing material 3 Remove the tray from the base 4 Remove any packing material from insid...

Page 26: ...utlet and then turn on the printer Note When the printer software and any hardware options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs To uninstall the optional trays slide the latch on the right side of the printer toward the front of the printer until it clicks into place and then remove stacked trays one at a time fro...

Page 27: ...tial Damage Do not touch the USB cable any network adapter or the printer in the area shown while actively printing Loss of data or a malfunction can occur Use the To 1 USB port Attach an optional wireless network adapter 2 USB printer port Connect the printer to a computer 3 Ethernet port Connect the printer to a network 4 Parallel port Connect the printer to a computer 5 Power switch Turn on or ...

Page 28: ...utlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Open the controller board access door 2 Use the following illustration to locate the appropriate connector Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer...

Page 29: ...der and the Mac folder Mac OS X v10 3 v10 4 double click LP4700 1Series_103104 pkg Mac OS X v10 5 in the english other folder double click LP4700 1Series_105 pkg Mac OS X v10 6 v10 7 v10 8 in the english other folder double click LP4700 1Series_106 pkg 3 The installer for the printer driver starts up Note For OS X 10 6 10 7 10 8 the driver folder varies depending on the paper size Select the appro...

Page 30: ...ck Add Installing the Local Printer Settings Utility Please refer to Software CD for installation and access of the Local Printer Settings Utility Notes Use the Local Printer Settings Utility to change the toner darkness power saver and paper size settings for all print jobs Use the printer software to change these settings for individual print jobs This utility is supported only in select printer...

Page 31: ...nique IP address for the printer to use on the network The network gateway The network mask A nickname for the printer optional Note A printer nickname can make it easier for you to identify your printer on the network You can choose to use the default printer nickname or assign a name that is easier for you to remember You will need an Ethernet cable to connect the printer to the network and an a...

Page 32: ...der double click LP4700 1Series_105 pkg Mac OS X v10 6 v10 7 v10 8 in the english other folder double click LP4700 1Series_106 pkg c The installer for the printer driver starts up Note For OS X 10 6 10 7 10 8 the driver folder varies depending on the paper size Select the appropriate driver folder for your environment To use inch based paper size 8 1 2 x 11 in letter size Select a file in the engl...

Page 33: ...d Apply Adding the Printer on the CUPS Administration Web page 1 Connect the machine to a computer or the network 2 Start up the Web browser 3 Enter the URL http localhost 631 4 Click Add Printer 5 Enter the Printer name Location and Description Continue 6 Select a Device Port from the Device list Continue 7 For a USB connection skip to step 9 Enter the device URI in the following form socket Prin...

Page 34: ... to select Security Method There are three basic options for Security Method WEP key If your network uses more than one WEP key then enter up to four in the provided spaces Select the key currently in use on the network by selecting the default WEP transmit key or WPA or WPA2 preshared key or passphrase WPA includes encryption as an additional layer of security The choices are AES or TKIP Encrypti...

Page 35: ...the personal identification number PIN method of connecting to a wireless network using Wi Fi Protected Setup WPS methods Note Make sure your access point wireless router is WPS certified or WPS compatible For more information see the documentation that came with your access point 1 Print a network setup page or menu settings page For more information see Printing a menu settings and network setup...

Page 36: ...Please refer to Software CD for installation and access of the Wireless Setup Assistant Connecting the printer to a wireless network using the Embedded Web Server Notes Make sure your printer is connected temporarily to an Ethernet network Make sure a wireless network adapter is installed in the printer and is working properly For more information see the instruction sheet that came with your wire...

Page 37: ...etup page prints at the same time containing the current network settings of the printer and levels of supplies From the printer control panel press for at least four seconds Notes If you have not changed any menu settings then the menu settings page lists all the factory default settings When you select and save other settings from the menus they replace the factory default settings as user defau...

Page 38: ...r Menu Using the printer settings on the computer Depending on your operating system access the Paper menu using the Local Printer Settings Utility or Printer Settings Note The paper size and type settings will be saved until you reset factory default settings Configuring Universal paper settings The Universal paper size is a user defined setting that lets you print on paper sizes that are not pre...

Page 39: ...iversal paper size and then select Universal as the paper size Using the standard bin and paper stop The standard bin holds up to 150 sheets of 20 lb paper It collects prints facedown The standard bin includes a paper stop that keeps paper from sliding out the front of the bin as it stacks To open the paper stop pull it so that it flips forward Note Close the paper stop when moving the printer to ...

Page 40: ... equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray completely Note Do not remove trays while a job prints or while the following light sequence appears on the printer control panel Doing so may cause a jam Busy Blinking ...

Page 41: ...User s Guide 41 2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading ...

Page 42: ...commodate their length When loading legal size paper the length guide extends beyond the base leaving the paper exposed to dust To protect the paper from dust you can purchase a dust cover separately If you are loading A6 size paper in the standard tray then squeeze and slide the length guide tab toward the center of the tray to the A6 size position Make sure the width and length guides are aligne...

Page 43: ...ximum fill indicator located on the side of the width guide Notes Load with the printable side facedown when using recycled or preprinted paper Load prepunched paper with the holes on the top edge toward the front of the tray Load letterhead facedown with the top edge of the sheet toward the front of the tray For two sided printing load letterhead faceup with the bottom edge of the sheet toward th...

Page 44: ... Local Printer Settings Utility or Printer Settings depending on your operating system Set the correct paper size and type to avoid paper jams and print quality problems Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media such as card stock transparencies paper labels and envelopes You can also use it for single page print...

Page 45: ...a Pull the multipurpose feeder extender b Pull the extender gently so the multipurpose feeder is fully extended and open 2 Squeeze the tab on the left width guide and then move the guides for the paper you are loading ...

Page 46: ...hem and then fan them Straighten the edges on a level surface Note Avoid touching the printable side of the transparencies Be careful not to scratch them Flex the stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface 4 Load the paper or specialty media Notes Do not force paper into the multipurpose feeder Overfilling may cause paper jams Make su...

Page 47: ...arencies came in Load letterhead faceup with the top edge entering the printer first For two sided duplex printing load letterhead facedown with the bottom edge of the sheet entering the printer first Load envelopes with the flap on the left side facedown Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severel...

Page 48: ...ays Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correc...

Page 49: ... Click Custom Types and then verify if the new custom paper type name has replaced the custom name Using the printer settings on the computer Windows only Access the Custom menu using the Local Printer Settings Utility Configuring a custom paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu...

Page 50: ...as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu 3 From the Tray Configuration section select a paper source and then select a custom paper type under the paper type column 4 Click Submit Using the printer settings on the computer Depending on your operating sy...

Page 51: ...the tendency for paper to curl at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold or dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness Paper smoothness directly affects print...

Page 52: ...ontaminate the printer Preprinted papers that can be affected by the temperature in the printer fuser Preprinted papers that require a registration the precise print location on the page greater or lesser than 2 5 mm 0 10 inch such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms Coated papers era...

Page 53: ...aper examples Test results indicate that the following paper types are at risk for use with laser printers Chemically treated papers used to make copies without carbon paper also known as carbonless papers Preprinted papers with chemicals that may contaminate the printer Preprinted papers that can be affected by the temperature in the printer fuser Preprinted papers that require a registration the...

Page 54: ...laser printers Check with the manufacturer or vendor to ensure that the envelopes can withstand temperatures up to 230 C 446 F without sealing wrinkling curling excessively or releasing hazardous emissions For best performance use envelopes made from 90 g m 2 24 lb bond paper or 25 cotton All cotton envelopes must not exceed 70 g m 2 20 lb bond weight Use only new envelopes from undamaged packages...

Page 55: ...nd could void the printer and toner cartridge warranties Do not use labels with exposed adhesive Do not print within 1 mm 0 04 inch of the edge of the label of the perforations or between die cuts of the label Make sure the adhesive backing does not reach to the edge of the sheet Zone coating of the adhesive should be at least 1 mm 0 04 inch away from edges Adhesive material contaminates the print...

Page 56: ...ther Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality For best results store paper where the temperature is 21 C 70 F and the relative humidity is 40 percent Most label manufacturers recommend printing in a temperature range of 18 24 C 65 75 F with relative humidity between 40 and 60 percent Store paper in cartons on a pallet or shelf rather than on the ...

Page 57: ... 2 x 10 1 in X Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in Executive 184 x 267 mm 7 3 x 10 5 in X Oficio Mexico 1 216 x 340 mm 8 5 x 13 5 in Folio 216 x 330 mm 8 5 x 13 in Statement 140 x 216 mm 5 5 x 8 5 in X Universal 2 76 2 x 127 mm 3 x 5 in up to 216 x 356 mm 8 5 x 14 in 7 3 4 Envelope Monarch 98 x 191 mm 3 9 x 7 5 in X X X 9 Envelope 98 x 225 mm 3 9 x 8 9 in X X X ...

Page 58: ...x 148 mm 4 1 x 5 8 in Universal is supported only in the optional 250 or 550 sheet tray if the paper size is at least 148 x 210 mm 5 8 x 8 3 in Universal is only supported in duplex mode if the width is at least 210 mm 8 3 in and length is at least 279 mm 11 in The smallest supported Universal size is only supported in the multipurpose feeder 3 Only long edge feeding is non supported Supported pap...

Page 59: ...etterhead Preprinted Colored Paper Light Paper Heavy Paper 2 Rough Cotton X X X 1 One sided paper labels designed for laser printers are supported for occasional use It is recommended to print 20 or fewer pages of paper labels per month Vinyl pharmacy and two sided labels are not supported 2 Bond and Heavy Paper are supported in duplex mode up to 90 g m 2 24 lb paper weight ...

Page 60: ...perating system 2 Send the print job For Windows users a With a document open click File Print b Click Properties Preferences Options or Setup c Adjust the settings if necessary d Click OK Print For Macintosh users a Customize the settings in the Page Setup dialog 1 With a document open choose File Page Setup 2 Choose a paper size or create a custom size to match the paper loaded 3 Click OK b Cust...

Page 61: ...s on the computer Depending on your operating system adjust the toner darkness settings using the Local Printer Settings Utility or Printer Settings Canceling a print job Canceling a print job from the computer For Windows users 1 Open the printers folder a Click or click Start and then click Run b In the Start Search or Run dialog type control printers c Press Enter or click OK 2 Double click the...

Page 62: ... Local Printer Settings Utility for Windows or Printer Settings for Macintosh Menus list Paper Menu Reports Network Ports Default Source Paper Size Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Custom Name Universal Setup Menu Settings Page Device Statistics Network Setup Page Standard Network Reports TCP IP IPv6 Wireless AppleTalk Standard USB Standard Pa...

Page 63: ...nt jobs Notes Tray 1 standard tray is the factory default setting From the Paper menu set Configure MP to Cassette for MP Feeder to appear as a menu setting If two trays contain paper of the same size and type and the trays have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray ...

Page 64: ...is empty the print job continues using the linked tray The A6 paper size is supported only in Tray 1 and the multipurpose feeder Tray x Type Plain Paper Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the type of paper loaded in each tray Notes Plain Paper is the factory default setting for Tray 1 Custom Type x is the...

Page 65: ... MP to Cassette for MP Feeder Size to appear as a menu The multipurpose feeder does not automatically detect paper size Make sure to set the paper size value MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the type of paper loaded in the multipurpose feeder...

Page 66: ...nd Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the paper type being manually loaded Notes Plain Paper is the factory default setting From the Paper menu set Configure MP to Manual for Manual Paper Type to appear as a menu Manual Envelope Size 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the envel...

Page 67: ...Cassette configures the multipurpose feeder as the default paper source Manual sets the multipurpose feeder only for manual feed print jobs First sets the multipurpose feeder as the primary paper source regardless of settings Substitute Size menu Use To Substitute Size Off Statement A5 Letter A4 All Listed Substitute a specified paper size if the requested paper size is not available Notes All Lis...

Page 68: ...d Note Normal is the factory default setting Recycled Texture Smooth Normal Rough Specify the relative texture of the recycled paper loaded Note Normal is the factory default setting Labels Texture Smooth Normal Rough Specify the relative texture of the labels loaded Note Normal is the factory default setting Bond Texture Smooth Normal Rough Specify the relative texture of the bond paper loaded No...

Page 69: ...paper loaded Note Normal is the factory default setting Light Texture Smooth Normal Rough Specify the relative texture of the paper loaded Note Normal is the factory default setting Heavy Texture Smooth Normal Rough Specify the relative texture of the paper loaded Note Normal is the factory default setting Rough Cotton Texture Rough Specify the relative texture of the cotton paper loaded Custom x ...

Page 70: ...ransparencies loaded Note Normal is the factory default setting Recycled Weight Light Normal Heavy Specify the relative weight of the recycled paper loaded Note Normal is the factory default setting Labels Weight Light Normal Heavy Specify the relative weight of the labels loaded Note Normal is the factory default setting Bond Weight Light Normal Heavy Specify the relative weight of the bond paper...

Page 71: ...ult setting Colored Weight Light Normal Heavy Specify the relative weight of the colored paper loaded Note Normal is the factory default setting Light Weight Light Specify that the weight of the paper loaded is light Heavy Weight Heavy Specify that the weight of the paper loaded is heavy Cotton Rough Weight Light Normal Heavy Specify the relative weight of the cotton or rough paper loaded Note Hea...

Page 72: ...rinting for all print jobs that specify Colored as the paper type Light Loading Duplex Off Determine and set two sided printing for all print jobs that specify Light as the paper type Heavy Loading Duplex Off Determine and set two sided printing for all print jobs that specify Heavy as the paper type Custom x Loading Duplex Off Determine and set two sided printing for all print jobs that specify C...

Page 73: ...pe Specify a paper type when the Recycled setting is selected in other menus Notes Paper is the factory default setting The Recycled paper type must be supported in the selected tray or feeder in order to print from that source Universal Setup menu Use To Units of Measure Inches Millimeters Identify the units of measure Notes Inches is the US default setting Millimeters is the Non US default setti...

Page 74: ...gs Page Print a report containing information about the paper loaded in trays installed memory total page count alarms timeouts printer control panel language TCP IP address status of supplies status of the network connection and other information Device Statistics Print a report containing printer statistics such as supply information and details about printed pages Network Setup Page Print a rep...

Page 75: ...n is the factory default setting When Off is used the printer does not examine incoming data The printer uses PCL emulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off NPA Mode Off Auto Set the printer to perform the special processing required for bidirectional communication following the conventions defined by ...

Page 76: ...ostScript print jobs Notes Auto is the factory default setting Off filters print jobs using the standard protocol On processes raw binary PostScript print jobs Reports menu Use To Print Setup Page Print a report containing information about the network printer settings such as the TCP IP address ...

Page 77: ...is the factory default setting Enable AutoIP Yes No Specify the Zero Configuration Networking setting Note Yes is the factory default setting Enable FTP TFTP Yes No Enable the built in FTP server which lets you send files to the printer using File Transfer Protocol Note Yes is the factory default setting Enable HTTP Server Yes No Enable the built in Web server Embedded Web Server When enabled the ...

Page 78: ...nnected to print servers Use To Enable IPv6 On Off Enable Internet Protocol Version Six IPv6 in the printer IPv6 uses bigger numbers to create IP addresses Note On is the factory default setting Auto Configuration On Off Specify whether or not the network adapter accepts the automatic IPv6 address configuration entries provided by a router Note On is the factory default setting Set Hostname Set th...

Page 79: ... printer and entering it into the wireless settings of the access point Network Mode Infrastructure Ad hoc Specify the network mode Notes Ad hoc is the factory default setting This configures wireless connection directly between the printer and a computer Infrastructure lets the printer access a network using an access point Ad hoc is the factory default setting Compatibility 802 11b g 802 11b g n...

Page 80: ...w the assigned AppleTalk name Note The name can be changed only from the Embedded Web Server View Address Show the assigned AppleTalk address Note The address can be changed only from the Embedded Web Server Set Zone list of zones available on the network Provide a list of AppleTalk zones available on the network Note The factory default setting is the default zone for the network If no default zo...

Page 81: ...printer does not examine incoming data and it uses the default printer language specified in the Setup menu NPA Mode On Off Auto Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Note Auto is the factory default setting Auto sets the printer to examine data determine the format and then process it approp...

Page 82: ...ry PS On Off Auto Only shown if PostScript level is non zero Note Auto is the factory default setting ENA Address xxx xxx xxx xxx Only shown if ENA attached to device s USB port ENA Netmask xxx xxx xxx xxx ENA Gateway xxx xxx xxx xxx ...

Page 83: ...ch On Off Set the printer to automatically switch to PS emulation when a print job received through a serial port requires it regardless of the default printer language Notes On is the factory default setting When set to Off the printer does not examine incoming data The printer uses PCL emulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if P...

Page 84: ...restart The menu selection is then updated Advanced Status On Off Enable bidirectional communication through the parallel port Notes On is the factory default setting Off disables parallel port negotiation Protocol Standard Fastbytes Specify the parallel port protocol Notes Fastbytes is the factory default setting It provides compatibility with most existing parallel ports and is the recommended s...

Page 85: ...ernal print server Note This menu item is available only if the printer is attached to an external print server through the USB port ENA Netmask yyy yyy yyy yyy Set the netmask information for an external print server Note This menu item is available only if the printer is attached to an external print server through the USB port ENA Gateway yyy yyy yyy yyy Set the gateway information for an exter...

Page 86: ... the printer Time Zone setting Note On is the factory default setting UTC GMT Offset input time in minutes Set the time offset from Coordinated Universal Time or Greenwich Mean Time Note The setting applies only if you select UTC user Custom as the time zone DST Start list of weeks list of days list of months input time Set the DST start time Note The setting applies only if you select UTC user Cu...

Page 87: ...ed Web Server Local Printer Settings for Windows or Printer Settings for Macintosh Note Not all languages are available for all printers Show Supply Estimates Show estimates Do not show estimates Display the estimates of the supplies on the Embedded Web Server menu settings and the device statistics reports Paper Sizes US Metric Specify the unit of measurement for paper sizes Notes US is the facto...

Page 88: ... is the factory default setting This setting supports the performance specifications for your printer On configures the printer to produce as little noise as possible This setting is best suited for printing text and line art For optimal printing of color rich documents set Quiet Mode to Off Selecting Photo from the printer driver may disable Quiet Mode and provide better print quality and full sp...

Page 89: ...more energy but may require longer warm up times Select a high setting if the printer is in constant use Under most circumstances this keeps the printer ready to print with minimum warm up time To wake the printer from Sleep mode try one of the following Press any hard button on the printer control panel Open the front door of the printer Remove paper from the standard bin Send a print job from th...

Page 90: ... Press the Sleep button for less than three seconds if Press Sleep Button is set to Hibernate Press and hold the Sleep button for more than three seconds if Press and Hold Sleep Button is set to Hibernate Turn off the printer and then turn it back on Timeouts Hibernate Timeout on Connection Hibernate Do Not Hibernate Set the printer to Hibernate mode even if there is an active Ethernet connection ...

Page 91: ...1 20 Determine the number of automatic restarts the printer can perform Notes 5 is the factory default setting When the number of restarts equals the specified value then the error message appears Print Recovery Auto Continue Disabled 5 255 sec Let the printer automatically continue printing from certain offline situations when not resolved within the specified time period Note Disabled is the fac...

Page 92: ... is the factory default setting Off prints a partial page when there is not enough memory to print the whole page On sets the printer to process the whole page so that the entire page prints Press Sleep Button Do nothing Sleep Hibernate Determine how the printer while in idle state reacts when you press the Sleep button for less than three seconds Note Sleep is the factory default setting Press an...

Page 93: ...be moved outside the Normal defined logical page area However if the user prints any data in the non printable area then the printer clips the image at the boundary defined by the Normal setting This setting affects only pages printed using a PCL 5 interpreter and has no effect on pages printed using the PCL XL or PostScript interpreter Resource Save On Off Specify how the printer handles temporar...

Page 94: ...ine the way two sided pages are bound and printed Notes Long Edge is the factory default setting Long Edge binds pages along their long edge left edge for portrait and top edge for landscape Short Edge binds pages along their short edge top edge for portrait and left edge for landscape Copies 1 999 Specify the default number of copies for each print job Note 1 is the factory default setting Blank ...

Page 95: ...or Source Tray x Multi Purpose Feeder Specify the paper source for separator sheets Note Tray 1 standard tray is the factory default setting Paper Saver Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Print multiple page images on one side of a paper Notes Off is the factory default setting The number selected is the number of page images that will print per side Paper Saver Ordering Horizontal Reverse H...

Page 96: ...ixels to print in clusters for clarity in order to enhance images horizontally or vertically or to enhance fonts Note Off is the factory default setting Toner Darkness 1 10 Lighten or darken the printed output Notes 8 is the factory default setting Selecting a smaller number can help conserve toner Enhance Fine Lines On Off Enable a print mode preferable for files such as architectural drawings ma...

Page 97: ...tistics on Job Account by using Account Manager Account Manager charged must be installed to be able to maintain the statistics on Job Account and this machine must be specified as the target device We recommend that you set the administrator password on the Embedded Web Server if you are using the Job Accounting menu Use To Job Accounting Log On Off Specify whether to record a received print job ...

Page 98: ...e Oldest Log Delete Current Log Delete Oldest Log Delete All But Current Delete All Logs Specify how the printer operates when the log storage area is reaching the upper limit Note None is the factory default setting Log Action at Full None Email Delete Current Log Email Delete Oldest Log Post Delete Current Log Post Delete Oldest Log Delete Current Log Delete Oldest Log Delete All But Current Del...

Page 99: ...lue of Log File Prefix setting _ time stamp in appropriate Date Format for first day of jobs included in the log csv Current host name string in TCP IP menu is the factory default setting Delete Logs Select All Unselect All Delete Select the desired log file from the displayed list and then delete it Note This option is displayed only when Job Accounting Log is enabled Print Export Logs Print Deta...

Page 100: ...stScript menu Use To Print PS Error On Off Print a page containing the PostScript error Note Off is the factory default setting Lock PS Startup Mode On Off Disable the SysStart file Note Off is the factory default setting ...

Page 101: ...e page Landscape prints text and graphics parallel to the long edge of the page PCL Emulation Settings Lines per Page 1 255 Specify the number of lines that print on each page Notes 64 is the default setting The printer sets the amount of space between each line based on the Lines per Page Paper Size and Orientation settings Set Paper Size and Orientation before setting Lines per Page PCL Emulatio...

Page 102: ...e printer to work with printer software or programs that use different source assignments for trays and feeders Notes Off is the factory default setting None cannot be selected It is only displayed when it is selected by the PCL 5 interpreter It also ignores the Select Paper Feed command 0 199 allows a custom setting to be assigned Tray Renumber View Factory Defaults MPF Default 8 Tray1 Default 1 ...

Page 103: ... printing You can Use both sides of the paper If your printer model supports duplex printing you can control whether print appears on one or two sides of the paper by selecting 2 sided printing from the Print dialog Place multiple pages on one sheet of paper You can print up to 16 consecutive pages of a multiple page document onto one side of a single sheet of paper by selecting a setting from the...

Page 104: ...four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings General Settings Sleep Button Settings 3 From the Press Sleep Button or Press and Hold Sleep Button menu select Sleep or Hibernate Notes When Press Sleep Button is set to Sleep or Hibernate press the Sleep button for less than...

Page 105: ... Local Printer Settings Utility Setting Hibernate Timeout Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the...

Page 106: ...e IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings General Settings Schedule Power Modes 3 From the Action menu select the power mode 4 From the Time menu select the time 5 From the Day s menu select the day or days ...

Page 107: ...settings and user data Type of memory Description Volatile memory Your printer uses standard random access memory RAM to temporarily buffer user data during simple print jobs Non volatile memory Your printer may use two forms of non volatile memory EEPROM and NAND flash memory Both types are used to store operating system device settings and network information Erase the content of any installed p...

Page 108: ... memory The volatile memory RAM installed in your printer requires a power source to retain information To erase the buffered data simply turn off the printer Erasing non volatile memory 1 Turn off the printer 2 Open the front door of the printer and hold down while turning the printer on Release only when the printer control panel light sequence matches the light sequence in the following illustr...

Page 109: ...e matches the light sequence in the following illustration and then press Blinking Blinking The printer will restart several times during this process Note Wipe All Settings securely removes device settings jobs and passwords from the printer memory 4 Close the front door ...

Page 110: ...eder 3 Remove any dust lint and pieces of paper around the printer using a soft brush or vacuum 4 Dampen a clean lint free cloth with water and use it to wipe the outside of the printer Warning Potential Damage Do not use household cleaners or detergents to prevent damage to the exterior of the printer 5 Make sure all areas of the printer are dry before sending a new print job Checking the status ...

Page 111: ...tinuous black declared cartridge yield in accordance with ISO IEC 19752 Ordering supplies Using genuine Printer Manufacturer parts and supplies Your printer is designed to function best with genuine Printer Manufacturer supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer and its imaging components Use of third party supplies or part...

Page 112: ...formation on replacing the imaging unit see the instruction sheet that came with the supply Part name Destination Part number Imaging unit 60K for ineo 3300P Use and Return For World wide A63X 13H Imaging unit 60K for ineo 3300P For World wide A63X 13J Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are rea...

Page 113: ...cartridge 1 Press the button on the right side of the printer and then open the front door 2 Pull the toner cartridge out using the handle 3 Unpack the toner cartridge and then remove all packing materials 4 Shake the new cartridge to redistribute the toner ...

Page 114: ...ight for more than 10 minutes Extended exposure to light may cause print quality problems 6 Close the front door Note Dispose of the empty toner cartridge according to your local regulations Do not burn the toner cartridge CAUTION If you get toner in your eyes wash it out immediately with cool water and consult a doctor Replacing the imaging unit 1 Press the button on the right side of the printer...

Page 115: ...User s Guide 115 2 Pull the toner cartridge out using the handle 3 Lift the blue handle and then pull the imaging unit out of the printer 4 Unpack the new imaging unit and then shake it ...

Page 116: ...um Doing so may affect the print quality of future print jobs 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer 8 Close the front door Note Dispose of...

Page 117: ...lift it Make sure your fingers are not under the printer when you set it down Before setting up the printer make sure there is adequate clearance around it Use only the power cord provided with this product or the manufacturer s authorized replacement Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another locati...

Page 118: ...User s Guide 118 Shipping the printer When shipping the printer use the original packaging ...

Page 119: ...in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Reports and then click the type of report you want to view Configuring supply notifications from the Embedded Web Server You can determine how you would like to be notified when supplies ...

Page 120: ...r all supplies occurs E mail Only The printer generates an e mail when the supply condition is reached The status of the supply appears on the menus page and status page Warning The printer displays a warning light sequence and generates an e mail about the status of the supply The printer does not stop when the supply condition is reached Continuable Stop 1 The printer stops processing jobs when ...

Page 121: ...s separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click the Copy Printer Settings tab 3 If you want to change the language then select a language from the drop down menu and then click Click here to submit language 4 Click the Printer Settings tab 5 Type the IP addresses of the source and target printers in t...

Page 122: ...r reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks Avoiding jams Load paper properly Make sure paper lies flat in the tray Correct loading of paper Incorrect loading of paper Do not remove a tray while the printer is printing Do not load a tray while the printer is printing Load it before printing or wait for a prompt to load it Do not load too m...

Page 123: ...only recommended paper or specialty media Do not load wrinkled creased damp bent or curled paper Flex fan and straighten paper before loading it Do not use paper that has been cut or trimmed by hand Do not mix paper sizes weights or types in the same tray Make sure the paper size and type are set correctly on the Embedded Web Server or the computer Note Depending on your operating system access th...

Page 124: ...ay Tray 2 5 Multipurpose feeder door 6 Front door Notes When Jam Assist is set to On the printer automatically flushes blank pages or pages with partial prints to the standard bin after a jammed page has been cleared Check your printed output stack for discarded pages When Jam Recovery is set to On or Auto the printer reprints jammed pages However the Auto setting does not guarantee that the page ...

Page 125: ...de 125 x page jam open front door 20y xx On On If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence ...

Page 126: ...tration then do the following CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 1 Press the button on the right side of the printer and then open the front door 2 Pull out the toner cartridge using the handle ...

Page 127: ...otoconductor drum Doing so may affect the print quality of future print jobs 4 Place the imaging unit aside on a flat smooth surface Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light can cause print quality problems 5 Lift the green flap in front of the printer ...

Page 128: ...rails of the unit with the arrows on the side rails inside the printer and then insert the imaging unit into the printer 8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer and then insert the cartridge into the printer 9 Close the front door 10 From the printer control panel press to clear the message and continue printing ...

Page 129: ...control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence On On On If the supplemental light sequence matches the light sequence in the preceding illustration then do the following ...

Page 130: ...e right side of the printer and then open the front door 2 Gently pull down the rear door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it ...

Page 131: ...removed 4 Close the rear and front doors 5 From the printer control panel press to clear the message and continue printing x page jam clear standard bin 20y xx On On If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence ...

Page 132: ...he light sequence in the preceding illustration then do the following 1 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 2 From the printer control panel press to clear the message and continue printing ...

Page 133: ...o clear duplex 23y xx On On If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence Supplemental light sequences Light sequence On On On ...

Page 134: ...pplemental light sequence matches any of the light sequences in the preceding illustrations then do the following CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it ...

Page 135: ...ompletely 2 Locate the blue lever and then pull it down to release the jam Note If the jammed paper is not visible in the duplex area then open the rear door and then gently remove the jammed paper Make sure all paper fragments are removed ...

Page 136: ...ments are removed 4 Insert the tray 5 From the printer control panel press to clear the message and continue printing x page jam remove tray x 24y xx On On If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence ...

Page 137: ...r s Guide 137 Supplemental light sequences Light sequence On On On On On On On On If the supplemental light sequence matches any of the light sequences in the preceding illustrations then do the following ...

Page 138: ...ray completely 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 3 Insert the tray 4 From the printer control panel press to clear the message and continue printing ...

Page 139: ... 139 x page jam clear manual feeder 250 xx On On If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence ...

Page 140: ...d then gently pull it out Note Make sure all paper fragments are removed 2 Flex the sheets of paper back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 3 Reload paper into the multipurpose feeder Note Make sure the paper guide lightly rests against the edge of the paper 4 From the printer control panel press to clear the message a...

Page 141: ...panel light sequence matches the light sequence in the preceding illustration then do the following 1 Check if the toner cartridge and imaging unit are both MICR Magnetic Imaging Content Recording or non MICR supplies Note For the list of supported supplies see the Maintaining the printer chapter of the User s Guide 2 Change the toner cartridge or imaging unit so that both are non MICR supplies ...

Page 142: ...n If the printer control panel light sequence matches the light sequence in the preceding illustration then you may need to order a toner cartridge If necessary press on the printer control panel to continue printing Cartridge nearly low 88 xy ...

Page 143: ...l if necessary to continue printing Cartridge very low 88 xy Blinking On On If the printer control panel light sequence matches the light sequence in the preceding illustration then you may need to replace the toner cartridge very soon For more information see the Replacing supplies section of the User s Guide If necessary press on the printer control panel to continue printing ...

Page 144: ...otential Damage Use of third party supplies or parts may affect warranty coverage Damage caused by the use of third party supplies or parts are not covered by the warranty All life indicators are designed to function with genuine Printer Manufacturer supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life m...

Page 145: ...Replace cartridge 0 estimated pages remain 88 xy On On If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence ...

Page 146: ...came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement toner cartridge then see the Ordering supplies section of the User s Guide Replace cartridge printer region mismatch 42 xy On On If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental ligh...

Page 147: ...x indicates the value of the printer region y indicates the value of the cartridge region x and y can have the following values Printer and toner cartridge regions Region number x Region y 1 United States Latin America 120v and Taiwan 2 Euope 3 Asia Pacific Notes The x and y values are the xy of the error code displayed on the Embedded Web Server The x and y values must match for printing to conti...

Page 148: ...tall missing or unresponsive cartridge 31 xy On On If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence On On On ...

Page 149: ...For more information see the instruction sheet that came with the supply Replace unsupported cartridge 32 xy On On On On If the printer control panel light sequence matches the preceding light sequence then remove the toner cartridge and then install a supported one For more information see the instruction sheet that came with the supply Note If you do not have a replacement toner cartridge then s...

Page 150: ...4 xy Blinking On If the printer control panel light sequence matches the light sequence in the preceding illustration then you may need to order an imaging unit If necessary press on the printer control panel to continue printing Imaging unit nearly low 84 xy ...

Page 151: ...l if necessary to continue printing Imaging unit very low 84 xy Blinking Blinking On If the printer control panel light sequence matches the light sequence in the preceding illustration then you may need to replace the imaging unit very soon For more information see the Replacing supplies section of the User s Guide If necessary press on the printer control panel to continue printing ...

Page 152: ...ing Potential Damage Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third party supplies or parts is not covered by the warranty All life indicators are designed to function with genuine Printer Manufacturer supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended li...

Page 153: ...nce matches the light sequence in the preceding illustration then replace the imaging unit For more information see the instruction sheet that came with the supply Note If you do not have a replacement imaging unit then see the Ordering supplies section of the User s Guide Reinstall missing or unresponsive imaging unit 31 xy ...

Page 154: ...y to see the supplemental light sequence On On Blinking If the supplemental light sequence matches the light sequence in the preceding illustration then try one or more of the following Remove the imaging unit and then reinstall it Remove the imaging unit and then install a new one For more information see the instruction sheet that came with the supply ...

Page 155: ...sequence matches the light sequence in the preceding illustration then remove the imaging unit and then install a supported one For more information see the instruction sheet that came with the supply Note If you do not have a replacement imaging unit then see the Ordering supplies section of the User s Guide ...

Page 156: ...pe are specified in the Paper menu If the printer is on a network then access the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Pap...

Page 157: ...ied in the Paper menu If the printer is on a network then access the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu If th...

Page 158: ...d in the Paper menu If the printer is on a network then access the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu If the ...

Page 159: ...ecified in the Paper menu If the printer is on a network then access the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu I...

Page 160: ...60 Incorrect paper size open paper source 34 On On If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence ...

Page 161: ...r menu on the printer control panel If the printer is on a network then access the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate IP address in TCP IP section If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu...

Page 162: ... of the following Load the tray or feeder with the correct size and type of paper From the printer control panel press to continue printing Note If the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source Press to cancel the print job ...

Page 163: ...ng Load the tray or feeder with the correct size and type of paper From the printer control panel press to continue printing Note If the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source From the printer control panel press to cancel...

Page 164: ...he following Load the tray or feeder with the correct size of paper From the printer control panel press to continue printing Note If the printer finds a tray that has the correct size of paper then it feeds from that tray If the printer cannot find a tray that has the correct size of paper then it prints from the default paper source From the printer control panel press to cancel the print job ...

Page 165: ...wing Load the tray or feeder with the correct size and type of paper From the printer control panel press to continue printing Note If the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source From the printer control panel press to canc...

Page 166: ...receding illustration then try one or more of the following Load the multipurpose feeder with the correct size and type of paper From the printer control panel press to continue printing Note If no paper is loaded in the feeder then the printer manually overrides the request and then prints from an automatically selected tray Press to cancel the print job ...

Page 167: ...preceding illustration then try one or more of the following Load the multipurpose feeder with the correct size and type of paper From the printer control panel press to continue printing Note If no paper is loaded in the feeder then the printer manually overrides the request and then prints from an automatically selected tray Press to cancel the print job ...

Page 168: ...e preceding illustration then try one or more of the following Load the feeder with the correct size and type of paper From the printer control panel press to continue printing Note If no paper is loaded in the feeder then the printer manually overrides the request and then prints from an automatically selected tray Press to cancel the print job ...

Page 169: ... preceding illustration then try one or more of the following Load the multipurpose feeder with the correct size and type of paper From the printer control panel press to continue printing Note If no paper is loaded in the feeder then the printer manually overrides the request and then prints from an automatically selected tray Press to cancel the print job ...

Page 170: ...trol panel light sequence matches the light sequence in the preceding illustration then do the following 1 Remove the paper stack from the standard output bin 2 From the printer control panel press to continue printing Printer communication error messages Network x software error 54 ...

Page 171: ...f the supplemental light sequence matches the light sequence in the preceding illustration then try one or more of the following From the printer control panel press to continue printing Unplug the router then wait for 30 seconds and then plug the router back again Turn off the printer wait for about 10 seconds and then turn the printer back on Update the network firmware in the printer or print s...

Page 172: ...allel port disabled 56 On On If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence On Slowly blinking Slowly blinking On ...

Page 173: ...eb browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Network Ports Parallel 3 In the Parallel Buffer field enter 2 4 Click Submit If the printer is connected to a compu...

Page 174: ...emental light sequence On On On If the supplemental light sequence matches the light sequence in the preceding illustration then try one or more of the following From the printer control panel press to continue printing Turn off the printer and then turn it back on Update the network firmware in the printer or on the print server Standard USB port disabled 56 ...

Page 175: ...or more of the following From the printer control panel press to continue printing Note The printer discards any data received through the USB port Set the USB Buffer to Auto If the printer is on a network then access the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP a...

Page 176: ...n access the Standard USB menu through the Local Printer Settings Utility for Windows or through Printer Settings for Macintosh Insufficient memory error messages Insufficient memory to collate job 37 On On If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence ...

Page 177: ...ding illustration then try one or more of the following From the printer control panel press to print the portion of the job already stored and begin collating the rest of the print job From the printer control panel press to cancel the print job Insufficient memory to support Resource Save feature 35 ...

Page 178: ...ding illustration then press twice quickly to see the supplemental light sequence On Blinking On If the supplemental light sequence matches the light sequence in the preceding illustration then press on the printer control panel to clear the light sequence The job will be printed without using Resource Save ...

Page 179: ...User s Guide 179 Memory full 38 On On If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence ...

Page 180: ...ter control panel press to continue printing A data loss will occur From the printer control panel press to cancel the print job Install additional printer memory Decrease the resolution setting Miscellaneous messages Close front door On If the printer control light sequence matches the light sequence in the preceding illustration then close the front door of the printer ...

Page 181: ...lex page some data may not have printed 39 On On If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence On On On ...

Page 182: ...rinter control panel press to cancel the print job Install additional printer memory Reduce the number and size of fonts the number and complexity of images and the number of pages in the print job Printer had to restart Last job may be incomplete Blinking Blinking Blinking On If the printer control panel light sequence matches the light sequence in the preceding illustration then press on the pri...

Page 183: ...inter control panel light sequence matches the light sequence in the preceding illustration then turn off the printer and then turn it back on If the lights are still blinking after 10 seconds then the printer may need to be serviced Please contact technical support or your system support person ...

Page 184: ... 184 Too many trays attached 58 On On If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence On On On On ...

Page 185: ...e following 1 Turn off the printer 2 Unplug the power cord from the electrical outlet Note Optional trays lock together when stacked Remove stacked trays one at a time from the top to the bottom 3 Remove the extra tray or trays 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on ...

Page 186: ...ep mode or Hibernate mode Go to step 3 Step 3 Check if one end of the power cord is plugged into the printer and the other to a properly grounded electrical outlet Is the power cord plugged into the printer and a properly grounded electrical outlet Go to step 4 Plug one end of the power cord into the printer and the other to a properly grounded electrical outlet Step 4 Check other electrical equip...

Page 187: ...r Go to step 7 Step 7 Check if the printer is plugged into any surge protectors uninterruptible power supplies or extension cords Is the printer plugged into any surge protectors uninterruptible power supplies or extension cords Connect the printer power cord directly to a properly grounded electrical outlet Go to step 8 Step 8 Check if one end of the printer cable is plugged into a port on the pr...

Page 188: ...tions and then turn on the printer Step 10 Check if you have selected the correct port settings in the printer driver Are the port settings correct Go to step 11 Use correct printer driver settings Step 11 Check the installed printer driver Is the correct printer driver installed Go to step 12 Install the correct printer driver Step 12 Turn off the printer then wait for about 10 seconds and then t...

Page 189: ...ct the power cord to the printer then to a properly grounded electrical outlet and then turn on the printer Is the internal option properly installed in the controller board Go to step 3 Connect the internal option to the controller board Step 3 Print a menu settings page and then check to see if the internal option is listed in the Installed Features list Is the internal option listed in the menu...

Page 190: ...rinting on custom size paper then make sure that the paper guides rest against the edges of the paper Make sure the paper is below the maximum paper fill indicator Make sure paper lies flat in the tray 2 Check if the tray closes properly Is the tray working The problem is solved Go to step 2 Step 2 1 Turn off the printer then wait about 10 seconds and then turn the printer back on 2 Resend the pri...

Page 191: ...Step 4 Check if the tray is available in the printer driver Note If necessary manually add the tray in the printer driver to make it available for print jobs Is the tray available in the printer driver Go to step 5 Manually add the tray in the printer driver Step 5 Check if the option is selected 1 From the application you are using select the option For Mac OS X version 9 users make sure the prin...

Page 192: ...nded paper size and type 2 Insert the tray properly If jam recovery is enabled then the print jobs will reprint automatically Do paper jams still occur frequently Go to step 2 The problem is solved Step 2 1 Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it 2 Resend the print job Do paper jams still occur frequently...

Page 193: ...access the Print Recovery menu try one or more of the following If the printer is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings General Settings Print Recovery Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a com...

Page 194: ... printer is not the default printer then you must select the printer for each document that you want to print 2 Resend the print job Do the jobs print The problem is solved Go to step 2 Step 2 1 Check if the printer is plugged in and turned on and if the printer control panel light sequence matches the light sequence in the following illustration Ready On 2 Resend the print job Do the jobs print T...

Page 195: ...orking and if the cables are securely connected to the computer and the printer Note For more information see the setup documentation that came with the printer 2 Resend the print job Do the jobs print The problem is solved Go to step 5 Step 5 1 Turn off the printer then wait for about 10 seconds and then turn the printer back on 2 Resend the print job Do the jobs print The problem is solved Go to...

Page 196: ... of images and the number of pages in the print job and then resend the print job Does the print job still take longer than expected Go to step 2 The problem is solved Step 2 From the Print Recovery menu disable the Page Protect feature To access the Print Recovery menu do either of the following If the printer is on a network then open a Web browser and type the printer IP address in the address ...

Page 197: ...ral Settings Eco Mode Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Note When using the Eco Mode setting you may notice a reduction in performance Does the print jo...

Page 198: ...n the address field Then navigate to Settings Paper Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh 2 Resend the print job Does the job print from the correct tr...

Page 199: ... match Turn off the printer and then turn it back on to deactivate Hex Trace mode Go to step 2 Step 2 1 Open a Web browser and then type the printer IP address in the address field 2 Click Settings Network Ports and then click Standard Network or Network x 3 Select PCL SmartSwitch or PS SmartSwitch and then click Submit 4 Resend the print job Do incorrect characters print Contact technical support...

Page 200: ...on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings Paper Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB cable then open the Local Printer Settings Utility for Windows or Printer Settings for M...

Page 201: ...r is connected to a computer by a USB cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh 2 Resend the print job Does the job print and collate correctly The problem is solved Go to step 2 Step 2 1 From the printer software set Collate to On Note Setting Collate to Off in the software overrides the setting in the Finishing menu 2 Resend the print job Do...

Page 202: ... a network setup page and locate the IP address in the TCP IP section b Navigate to Settings General Settings Timeouts adjust the print timeout setting Submit If the printer is connected to a computer by a USB cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Does the file print correctly The problem is solved Go to step 2 Step 2 1 Check the original ...

Page 203: ...printer still printing blank pages Go to step 2 The problem is solved Step 2 1 Redistribute the toner in the imaging unit a Remove the toner cartridge and then the imaging unit b Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems c Reinstall the imaging unit and t...

Page 204: ...P address in the address field Then navigate to Settings Paper Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Do the paper size and type settings match the pape...

Page 205: ...solved Step 4 1 Reinstall the imaging unit a Remove the toner cartridge b Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems c Install the imaging unit and then the cartridge 2 Resend the print job Is the page or image clipped Contact technical support The problem is so...

Page 206: ...ield Then navigate to Settings Paper Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Do the paper type and weight settings match the paper loaded in the tray Go ...

Page 207: ... is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings Print Settings Quality Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB cable then open the Local Printer Settings Utility for Windows or P...

Page 208: ...xposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge 4 Resend the print job Does the gray background disappear from the prints The problem is solved Contact technical support Incorrect margins on prints Action Yes No Step 1 1 Move the width and length guides in the tray to the correct positions for the paper size loaded 2 Resend the print job Are th...

Page 209: ...s Utility for Windows or the Printer Settings for Macintosh Does the paper size setting match the paper loaded in the tray Go to step 3 Do one or more of the following Change the paper size setting to match the paper loaded in the tray Change the paper loaded in the tray to match the paper size setting Step 3 1 Depending on your operating system specify the paper size from Printing Preferences or ...

Page 210: ...er Settings for Macintosh Do the paper type and weight match the type and weight of the paper in the tray Go to step 3 Change the paper type and weight to match the paper loaded in the tray Step 3 1 Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog 2 Resend the print job Is the paper still curled Go to step 4 The problem is solv...

Page 211: ...llowing If the printer is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings Paper Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB cable then open the Local Printer Settings Utility for Windows...

Page 212: ...IP address in the address field Then navigate to Settings Paper Menu Paper Texture Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Go to step 5 Step 5 1 Load paper fr...

Page 213: ...mm 1 85 in 38 mm 1 5 in Is the distance between defects equal to one of the listed measurements Go to step 2 1 Check if the distance between the defects equal to 80 mm 3 15 in 2 Take note of the distance and then contact technical support Step 2 Replace the imaging unit and then resend the print job Do the repeating defects still appear Contact technical support The problem is solved ...

Page 214: ...eld Then navigate to Settings Printer Settings Quality Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Note 8 is the factory default setting 2 Resend the print j...

Page 215: ...etwork setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh 2 Resend the print job Is the tray set to the type and weight of the paper loaded Go to step 3 Change the paper type texture and weight to match the paper loaded in the tray Step 3 1 Dep...

Page 216: ...e Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Go to step 5 Step 5 1 Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper i...

Page 217: ...ield Then navigate to Settings Printer Settings Quality Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Note 8 is the factory default setting 2 Resend the print ...

Page 218: ...twork setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh 2 Resend the print job Is the tray set to the type and weight of the paper loaded Go to step 3 Change the paper type texture and weight to match the paper loaded in the tray Step 3 1 Depe...

Page 219: ... address field Then navigate to Settings Paper Menu Paper Texture Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Go to step 5 Step 5 1 Load paper from a fresh packag...

Page 220: ...not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems c Reinstall the imaging unit and then the cartridge 2 Resend the print job Is the print still too light Go to step 7 The problem is solved Step 7 Replace the imaging unit and then resend the print job Is the print still too light Contact technical support The problem is ...

Page 221: ...correct positions for the size of the paper loaded 2 Resend the print job Is the print still skewed Go to step 2 The problem is solved Step 2 1 Check if you are printing on a paper that is supported by the tray 2 Resend the print job Is the print still skewed Contact technical support The problem is solved ...

Page 222: ...ng unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems b Install the imaging unit and then the cartridge 2 Resend the print job Is the printer printing solid black pages Go to step 2 The problem is solved Step 2 Replace the imaging unit and then resend the print job Is the printer printing solid black pages Contact technical support The problem...

Page 223: ...ote If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Is the paper type for the tray set to Transparency Go to step 2 Set the paper type to Transparency Step 2 1 Check if yo...

Page 224: ...aper Menu do either of the following If the printer is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings Paper Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB cable then open the Local Printer...

Page 225: ...ve the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems b Install the imaging unit and then the cartridge 2 Resend the print job Do streaked horizontal lines still appear on prints Go to step 5 The problem is solved Step 5 Replace the imaging unit an...

Page 226: ...address in the address field Then navigate to Settings Paper Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Do the paper type texture and weight match the paper...

Page 227: ... more than 10 minutes Extended exposure to light may cause print quality problems b Install the imaging unit and then the cartridge 2 Resend the print job Do streaked vertical lines still appear on prints Go to step 5 The problem is solved Step 5 Replace the imaging unit and then resend the print job Do streaked vertical lines still appear on prints Contact technical support The problem is solved ...

Page 228: ...print job Do horizontal voids appear on prints Go to step 3 The problem is solved Step 3 1 Redistribute the toner in the imaging unit a Remove the toner cartridge and then the imaging unit b Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems c Reinstall the imagin...

Page 229: ...orizontal voids appear on prints Contact technical support The problem is solved Vertical voids appear on prints Action Yes No Step 1 1 Make sure your software program is using a correct fill pattern 2 Resend the print job Do vertical voids still appear on prints Go to step 2 The problem is solved ...

Page 230: ...f the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh 2 Resend the print job Do vertical voids still appear on prints Go to step 3 The problem is solved Step 3 Check if you are using a recommended type of paper 1...

Page 231: ...the print job Do vertical voids still appear on prints Go to step 5 The problem is solved Step 5 1 Redistribute the toner in the imaging unit a Remove the toner cartridge and then the imaging unit b Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems c Reinstall th...

Page 232: ...hen open a Web browser and type the printer IP address in the address field Then navigate to Settings Paper Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Do th...

Page 233: ... technical support Uneven print density Action Yes No Replace the imaging unit and then resend the print job Is the print density uneven Contact technical support The problem is solved Embedded Web Server does not open Action Yes No Step 1 1 Turn on the printer 2 Open a Web browser and then type the printer IP address 3 Press Enter Does the Embedded Web Server open The problem is solved Go to step...

Page 234: ...stead of http before the printer IP address to access the Embedded Web Server 3 Press Enter Does the Embedded Web Server open The problem is solved Go to step 3 Step 3 Check if the network is working 1 Print a network setup page 2 Check the first section of the network setup page and confirm that the status is Connected Note If the status is Not Connected then the connection may be intermittent or...

Page 235: ...t you from accessing certain Web sites including the Embedded Web Server Does the Embedded Web Server open The problem is solved Contact your system support person Contacting technical support Please contact your local vendor or authorized service provider When you contact technical support describe the problem you are experiencing the printer control panel light sequence and the troubleshooting s...

Page 236: ... the Mac logo are trademarks of Apple Inc registered in the U S and other countries PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in variou...

Page 237: ...rposes 3 You may make one backup copy of the Host Software provided your backup copy is not installed or used on any computer Not with standing the above restrictions you may install the Host Software on any number of computers solely for use with one or more printing systems running the Printing Software 4 You may assign its rights under this Agreement to an assignee of all of Licensee s right an...

Page 238: ... LIMITATIONS MAY NOT APPLY TO YOU 11 Notice to Government End Users The Software is a commercial item as that term is defined at 48 C F R 2 101 consisting of commercial computer software and commercial computer software documentation as such terms are used in 48 C F R 12 212 Consistent with 48 C F R 12 212 and 48 C F R 227 7202 1 through 227 7202 4 all U S Government End Users acquire the Software...

Page 239: ... by inappropriate waste handling This product complies with RoHS 2002 95 EC directive Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste Consult your local authorities for disposal and recycling options ENERGY STAR As an ENERGY STAR Partner we have determined that this machine meets the ENERGY STAR Guidelines for energy efficiency What is an ENE...

Page 240: ...utput from electronic inputs 520 W Copy The product is generating hard copy output from hard copy original documents N A Scan The product is scanning hard copy documents N A Ready The product is waiting for a print job 8 W Sleep Mode The product is in a high level energy saving mode 5 W Hibernate The product is in a low level energy saving mode 0 5 W Off The product is plugged into an electrical o...

Page 241: ...s are powered down safely The Hibernate mode can be entered in any of the following methods Using the Hibernate Timeout Using the Schedule Power modes Using the Sleep Hibernate button Factory default Hibernate Timeout for this product in all countries or regions except for EU countries and Switzerland Disabled Factory default value for this product in EU countries or regions and Switzerland 3 days...

Page 242: ...Konica Minolta Business Solutions Europe GmbH Europaallee 17 D 30855 Langenhagen Germany Phone 49 0 511 7404 0 www develop eu A63P 9566 01A ...

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