User's Guide
- 188 -
Action
Yes
No
Step 9
Make sure to install all hardware options
properly and remove any packing
material.
Are all hardware options properly
installed and all packing material
removed?
Go to step 10.
Turn off the printer, remove all
packing materials, then reinstall
the hardware options, and then
turn on the printer.
Step 10
Check if you have selected the correct
port settings in the printer driver.
Are the port settings correct?
Go to step 11.
Use correct printer driver
settings.
Step 11
Check the installed printer driver.
Is the correct printer driver installed?
Go to step 12.
Install the correct printer driver.
Step 12
Turn off the printer, then wait for about 10
seconds, and then turn the printer back
on.
Is the printer working?
The problem is solved.
Contact
technical support
.