Repair & Service Information
All powered instruments `should be periodically checked and cleaned. Annual
servicing is recommended for normal use. Due to the specialist techniques used in
the manufacture and maintenance of De Soutter instruments, user servicing is not
possible. For service and repair please contact your nearest De Soutter Medical
Authorised Service Centre.
To return an instrument for repair:
•
Record the serial number of the instrument being returned. Enclose a brief
statement describing the reason for returning the instrument.
•
Enclose the purchase order number for the instrument if warranty is being
claimed. It will be helpful to include a contact name.
•
Pack the instrument securely and send to the address below.
Please ensure that the instrument has been properly decontaminated and sterilised.
Guarantee & Liability
De Soutter Medical guarantees all instruments, attachments and accessories to be
free from defects in material and workmanship for one year from the date of
purchase. De Soutter Medical is not liable by warranty or otherwise in the case of
any of the following:
•
Abuse, misuse or use in other than a surgical environment;
•
Disassembly, alteration or unauthorised repair;
•
If the product has not been used in a reasonable manner and in full
compliance with the written instructions.
This guarantee does not affect your Statutory Rights in accordance with
1999/44/EEC
De Soutter Medical Ltd.
River Park, Billet Lane,
Berkhamsted, Herts. HP4 1HL, United Kingdom.
Email: [email protected] Website: http://www.de-soutter.com
Tel: +44 (0) 1442 860300 Fax: +44 (0) 1442 860333
Ref: 1167en – 4.1
