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111035-01F
8
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Control knob not fully pressed in
2. Control knob not pressed in
long enough
3. Safety interlock system has
been triggered
4. Equipment shutoff valve not
fully open
5. Pilot flame not touching ther
-
mocouple, which allows ther
-
mocouple to cool, causing
pilot flame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
6. Thermocouple connection
loose at control valve
7. Thermocouple damaged
8. Control valve damaged
1. Inlet gas pressure is too low
2. Burner orifice(s) clogged
3. Thermopile leads disconnected
or improperly connected (Re
-
mote-Ready Models Only)
4. Burners will not come on in re
-
mote position (Remote-Ready
Models Only)
1. Manifold pressure is too low
2. Burner orifice(s) clogged
1. Burner orifice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
OBSERVED PROBLEM
ODS/pilot lights but flame
goes out when control knob is
released
Burner does not light after
ODS/pilot is lit
Delayed ignition of one or both
burners
Burner backfiring during com
-
bustion
REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
3. Wait one minute for safety in
-
terlock system to reset. Repeat
ignition operation
4. Fully open equipment shutoff
valve
5. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance
,
page 25) or replace ODS/pilot
assembly
6. Hand tighten until snug, then
tighten 1/4 turn more
7. Replace pilot assembly
8. Replace control valve
1. Contact local natural or pro
-
pane/LP gas company
2. Clean burner(s) (see
Cleaning
and Maintenance
, page 25) or
replace burner orifice(s)
3. Reconnect leads (see
Wiring
Diagram
, page 26)
4. Replace battery in hand-held
remote and receiver
1. Contact local natural or pro
-
pane/LP gas company
2. Clean burner(s) (see
Cleaning
and Maintenance
, page 25) or
replace burner orifice(s)
1. Clean burner (see
Cleaning
and Maintenance
, page 25) or
replace burner orifice
2. Replace damaged burner
3. Replace gas regulator